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                                         ADVERTISING & MARKETING              CONTRIBUTIONS
                                         020 7880 7665                        People Management welcomes
                                         Display advertising                  ideas for articles. It would be
                                         020 7880 7665                        helpful if writers could send a
                                         Recruitment advertising              short, written proposal first –
                                         020 7880 6234                        no more than one page – with
                                         Marketing 020 7880 7555              their contact details. Guidelines
                                         Directory advertising                on writing for PM can be found
                                         020 7880 6215                        at www.peoplemanagement.


                                                                                                                            ‘Working
     People Management is published      Publishing director Joanna           co.uk, under the “About PM”
     on behalf of the CIPD by            Marsh | Recruitment sales            category.


                                                                                                                            remotely, using
     Personnel Publications Ltd, 17-18   manager John Seaman | Display
     Britton Street, London EC1M 5TP     sales manager James Woolf


                                                                                                                            video becomes
                                         | Display sales executives Paul      COPyRIGhT
                                         Barron, Simran Thind | Senior        © All rights reserved. This


                                                                                                                            really important
     EDITORIAL                           recruitment sales executive          publication (or any part thereof)
     020 7324 2729                       Gill Rock | Marketing executive      may not be reproduced, trans-


                                                                                                                            – people still
     News 020 7324 2723                  Karyn Ward | Online                  mitted or stored in print or
     Email editorial@                    administrator Amy Lawless            electronic format (including, but


                                                                                                                            want to see
     peoplemanagement.co.uk                                                   not limited, to any online service,
     Editor Rob MacLachlan |                                                  any database or any part of the


                                                                                                                            their leader’
     Deputy editor Claire Warren |       PRODUCTION                           Internet), or in any other format
     Legal editor Jill Evans | News      020 7880 6240                        in any media whatsoever, without
     editor James Brockett | News        Deputy production manager            the prior written permission
     and features writer Claire          Kieran Tobin                         of Personnel Publications Ltd,
     Churchard | Reporter Michelle                                            which accepts no liability for
     Stevens | Chief sub-editor          Managing director Brian Grant        the accuracy of the contents or
     Vanessa Balloqui | Deputy chief                                          any opinions expressed herein.
     sub-editor Marianne Smedley                                              Printed on elemental chlorine-
     | Senior sub-editor Caroline        SUBSCRIPTIONS                        free paper by Southernprint Ltd.
     Taylor | Editorial assistant Tara   020 8950 9117                        ISSN 1358 6297.
     Booth | Art editor Robin Farley     People Management is sent to all
                                                                                                                    CoLumns
     | Senior picture editor Claire      CIPD members, and is available
     Echavarry                           on annual subscription to non-       EDITORIAL ADVISORy
                                         members. All member enquiries        BOARD                                 3    Keynotes Rob MacLachlan on why the
                                         should be directed to the CIPD
                                         (see below). All subscription
                                                                              Jackie Orme Chief executive,
                                                                              CIPD Stephanie Bird Director
                                                                                                                         uk needs the Bribery Act
                                         enquiries from non-members           of HR capability, CIPD Duncan         7    View from the CIPD Self-belief will provide
                                         should be directed to People
                                         Management, PO Box 2068,
                                                                              Brown Principal, rewards and
                                                                              engagement practice, Aon
                                                                                                                         foundations for growth, writes Jackie Orme
                                         Bournehall House, Bournehall         Hewitt Gillian Hibberd Strategic
                                         Road, Bushey, Herts WD23 3ZF.        director, resources and business
                                         Annual subscription rates are: UK    information, Buckinghamshire          nEED To KnoW
                                         £105, Europe £150 (airmail only),    County Council Glyn House
                                         rest of world £165, surface rate,    Operations director, Wagamama
                                         or £230 airmail. Single copies £5.   Gareth Jones Professor for            8    News round-up includes: Scepticism over
                                         Please make cheques payable to       OD, London Business School
                                         Personnel Publications Ltd.          Stephen Kelly Group HR                     whether reforms will result in leaner tribunals,
                                         CIPD ENQUIRIES
                                                                              director, Logica Sarah Myers
                                                                              Director of talent management,
                                                                                                                         pensions shake-up and public-sector strikes;
                                         151 The Broadway, London             BSkyB Nigel Perks Chief HR                 proposed changes to vocational education
                                         SW19 1JQ 020 8612 6208               officer, BT Global Services Indi
                                         cipd@cipd.co.uk                      Seehra HR director, University
                                         If you’re a CIPD member and          of Cambridge Paul Sparrow
                                         your home or work address            Professor of international
                                                                                                                    TALKIng PoInTs
                                         has changed, please contact          HRM, Lancaster University
                                                                              Management School Des
                                         us on 020 8612 6233. CIPD is a
                                         registered charity – no. 10797977    Thurlby HR director, Jaguar           19   comment includes: letter on unfair dismissal
                                         People Management is available       Land Rover Arnold Wagner                   and SMEs; Duncan Brown’s blog on review
                                         on audio CD for visually             former HR director, Smiths
                                         impaired readers who are CIPD        Group Martin Warren Practice               of fair pay; film and book reviews; and legal
                                         members. For details call 020
                                         8612 6202 or email training.
                                                                              head, HR group, Eversheds
                                                                              Angela Williams HR director,
                                                                                                                         opinion on agency worker rules
                                         hotline@cipd.co.uk                   British Gas

                                                                                                                    CIPD FoCus

                                                   Average net circulation 132,441 (July 09-June 10)                55   The cIPD’s new, improved website; continuing
                                                   Total net circulation for audit issue 133,686
                                                                                                                         professional development at HRD; highlights
                                                   The paper used to produce this magazine uses at least 80 per          of the upcoming Reward conference; round-
                                                   cent sustainable sourced paper under Licence BMT/PEFC/0197
                                                                                                                         up of institute news and events

                                                                                                                    FIRsT PERson

                                                                                                                    68   Philip Gennoy’s career ladder; teamwork
                                                                                                                         at the Royal college of Nursing; people and
                                                                                                                         posts; experts answer reader’s query on
                                                                                                                         moving from L&D to HR



4⁄        APRIL 2011
          PEOPLEMANAGEMENT.cO.uk
ON MY AGENDA
       p30




                 Contents
                                                                                               LIVE ISSUE
                                                                                               p24
                                                     Cover image: Joanna Parkin/Craig Zaduch




                                    APRIL 2011




                                                     FEATuREs

                                  BUSINESS CASE      LIVE IssuE


                                                     24
                                            p38
                                                           The Bribery Act will toughen the ethical standards for
                                                           uk companies doing business abroad. Here’s why it’s
                                                     necessary, and what you need to do. By Hashi Syedain

                                                     on mY AgEnDA


                                                     30      Charlie Johnston at cisco shares the HR issues at the
                                                             front of his mind, including driving change and managing
                                                     across global boundaries. Interview by Tim Smedley

                                                     THEoRY AnD PRACTICE


                                                     34     Insight-led HR Why the profession is in a unique
                                                            position to combine hard business data and soft people
                                                     indicators to strategic advantage. By Lee Sears

                                                     BusInEss CAsE


                                                     38    nampak Plastics has turned around staff engagement
                                                           with an innovative culture transformation programme.
                                                     Tim Smedley talks to its managing director and head of HR

                                                     InFogRAPHICs


                                                     42    Public-sector cuts What effects have the austerity
                                                           measures already had on HR priorities? PM takes a
                                                     snapshot of the data on jobs, pay and training budgets

                             NEED TO KNOW
                             p8                      oRgAnIsATIonAL LEARnIng


                                                     44    Collaboration creativity is a source of competitive
                                                           advantage – Alexander Fliaster explains why internal
                                                     networks and friendships hold the key to unleashing it

                                                     HRD 2011 ExHIBITIon PREVIEW


                                                     49    Learning The HRD exhibition will be packed full of
                                                           inspiring ideas and practical solutions to take back to
                                                     the workplace. We profile some of the highlights


59 APPoInTmEnTs                                   66 DIRECToRY
                                                                                                                APRIL 2011
                                                                                                   PEOPLEMANAGEMENT.cO.uk    ⁄5
   The leading forum for                             HR consultants,
   job advertising for the                           products and services
   HR profession

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Contents pages PM April 2011

  • 1. CONTACTS ADVERTISING & MARKETING CONTRIBUTIONS 020 7880 7665 People Management welcomes Display advertising ideas for articles. It would be 020 7880 7665 helpful if writers could send a Recruitment advertising short, written proposal first – 020 7880 6234 no more than one page – with Marketing 020 7880 7555 their contact details. Guidelines Directory advertising on writing for PM can be found 020 7880 6215 at www.peoplemanagement. ‘Working People Management is published Publishing director Joanna co.uk, under the “About PM” on behalf of the CIPD by Marsh | Recruitment sales category. remotely, using Personnel Publications Ltd, 17-18 manager John Seaman | Display Britton Street, London EC1M 5TP sales manager James Woolf video becomes | Display sales executives Paul COPyRIGhT Barron, Simran Thind | Senior © All rights reserved. This really important EDITORIAL recruitment sales executive publication (or any part thereof) 020 7324 2729 Gill Rock | Marketing executive may not be reproduced, trans- – people still News 020 7324 2723 Karyn Ward | Online mitted or stored in print or Email editorial@ administrator Amy Lawless electronic format (including, but want to see peoplemanagement.co.uk not limited, to any online service, Editor Rob MacLachlan | any database or any part of the their leader’ Deputy editor Claire Warren | PRODUCTION Internet), or in any other format Legal editor Jill Evans | News 020 7880 6240 in any media whatsoever, without editor James Brockett | News Deputy production manager the prior written permission and features writer Claire Kieran Tobin of Personnel Publications Ltd, Churchard | Reporter Michelle which accepts no liability for Stevens | Chief sub-editor Managing director Brian Grant the accuracy of the contents or Vanessa Balloqui | Deputy chief any opinions expressed herein. sub-editor Marianne Smedley Printed on elemental chlorine- | Senior sub-editor Caroline SUBSCRIPTIONS free paper by Southernprint Ltd. Taylor | Editorial assistant Tara 020 8950 9117 ISSN 1358 6297. Booth | Art editor Robin Farley People Management is sent to all CoLumns | Senior picture editor Claire CIPD members, and is available Echavarry on annual subscription to non- EDITORIAL ADVISORy members. All member enquiries BOARD 3 Keynotes Rob MacLachlan on why the should be directed to the CIPD (see below). All subscription Jackie Orme Chief executive, CIPD Stephanie Bird Director uk needs the Bribery Act enquiries from non-members of HR capability, CIPD Duncan 7 View from the CIPD Self-belief will provide should be directed to People Management, PO Box 2068, Brown Principal, rewards and engagement practice, Aon foundations for growth, writes Jackie Orme Bournehall House, Bournehall Hewitt Gillian Hibberd Strategic Road, Bushey, Herts WD23 3ZF. director, resources and business Annual subscription rates are: UK information, Buckinghamshire nEED To KnoW £105, Europe £150 (airmail only), County Council Glyn House rest of world £165, surface rate, Operations director, Wagamama or £230 airmail. Single copies £5. Gareth Jones Professor for 8 News round-up includes: Scepticism over Please make cheques payable to OD, London Business School Personnel Publications Ltd. Stephen Kelly Group HR whether reforms will result in leaner tribunals, CIPD ENQUIRIES director, Logica Sarah Myers Director of talent management, pensions shake-up and public-sector strikes; 151 The Broadway, London BSkyB Nigel Perks Chief HR proposed changes to vocational education SW19 1JQ 020 8612 6208 officer, BT Global Services Indi cipd@cipd.co.uk Seehra HR director, University If you’re a CIPD member and of Cambridge Paul Sparrow your home or work address Professor of international TALKIng PoInTs has changed, please contact HRM, Lancaster University Management School Des us on 020 8612 6233. CIPD is a registered charity – no. 10797977 Thurlby HR director, Jaguar 19 comment includes: letter on unfair dismissal People Management is available Land Rover Arnold Wagner and SMEs; Duncan Brown’s blog on review on audio CD for visually former HR director, Smiths impaired readers who are CIPD Group Martin Warren Practice of fair pay; film and book reviews; and legal members. For details call 020 8612 6202 or email training. head, HR group, Eversheds Angela Williams HR director, opinion on agency worker rules hotline@cipd.co.uk British Gas CIPD FoCus Average net circulation 132,441 (July 09-June 10) 55 The cIPD’s new, improved website; continuing Total net circulation for audit issue 133,686 professional development at HRD; highlights The paper used to produce this magazine uses at least 80 per of the upcoming Reward conference; round- cent sustainable sourced paper under Licence BMT/PEFC/0197 up of institute news and events FIRsT PERson 68 Philip Gennoy’s career ladder; teamwork at the Royal college of Nursing; people and posts; experts answer reader’s query on moving from L&D to HR 4⁄ APRIL 2011 PEOPLEMANAGEMENT.cO.uk
  • 2. ON MY AGENDA p30 Contents LIVE ISSUE p24 Cover image: Joanna Parkin/Craig Zaduch APRIL 2011 FEATuREs BUSINESS CASE LIVE IssuE 24 p38 The Bribery Act will toughen the ethical standards for uk companies doing business abroad. Here’s why it’s necessary, and what you need to do. By Hashi Syedain on mY AgEnDA 30 Charlie Johnston at cisco shares the HR issues at the front of his mind, including driving change and managing across global boundaries. Interview by Tim Smedley THEoRY AnD PRACTICE 34 Insight-led HR Why the profession is in a unique position to combine hard business data and soft people indicators to strategic advantage. By Lee Sears BusInEss CAsE 38 nampak Plastics has turned around staff engagement with an innovative culture transformation programme. Tim Smedley talks to its managing director and head of HR InFogRAPHICs 42 Public-sector cuts What effects have the austerity measures already had on HR priorities? PM takes a snapshot of the data on jobs, pay and training budgets NEED TO KNOW p8 oRgAnIsATIonAL LEARnIng 44 Collaboration creativity is a source of competitive advantage – Alexander Fliaster explains why internal networks and friendships hold the key to unleashing it HRD 2011 ExHIBITIon PREVIEW 49 Learning The HRD exhibition will be packed full of inspiring ideas and practical solutions to take back to the workplace. We profile some of the highlights 59 APPoInTmEnTs 66 DIRECToRY APRIL 2011 PEOPLEMANAGEMENT.cO.uk ⁄5 The leading forum for HR consultants, job advertising for the products and services HR profession