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STOP – Clean Your Hands Day
Using measurement to drive improvement:
New tools to help you succeed
Alexandru Titeu and Virginia Flintoft
CPSI Central Measurement Team
May 1, 2013
www.saferhealthcarenow.ca
Did you Join the Call Correctly?
2
You Joined
Correctly!
There IS a
phone icon
beside your
name.
You Joined
Incorrectly!
There is NO
phone icon
beside your
name.
If you joined incorrectly and there is NO phone icon
beside your name, click the audio button on the right-
hand side of the screen, below the participant list
Please join the audio conference using a phone for better audio quality.
1. For direct lines, choose “Call me at a new number”
2. For lines with extension , choose “I will call in” and dial
the audio conference toll-free number found on the
Session Info tab, and when prompted, enter the access
code and attendee ID
www.saferhealthcarenow.ca
WebEx
3
Please use the chat to ask
questions during the presentation,
or raise hand when we pause for
questions.
www.saferhealthcarenow.ca
Today’s Presenters
4
Virginia Flintoft Alexandru Titeu Anne MacLaurin
www.saferhealthcarenow.ca
• WHO Self Assessment Form
• Patient Safety Metrics and the Data Collection
Form
– SHN Hand Hygiene Measures
– Patient / Family/ Visitor Observation tool
– Hand Hygiene Observation
Hand Hygiene Tools
www.saferhealthcarenow.ca
https://shn.med.utoronto.ca/hh/
WHO Self Assessment
6
www.saferhealthcarenow.ca
Patient Safety Metrics
An introduction
www.saferhealthcarenow.ca
Features:
• Cloud-based data collection and reporting tool
• User friendly and simple to navigate
• Accessible from website with login details
• Tracks >100 process and outcome measures over 14
interventions
• Provides real time reporting.
• Reduces burden of data collection, entry and analysis
• Capacity to customize measures and reports
Patient Safety Metrics
www.saferhealthcarenow.ca
• Measurement Worksheets
– Aggregate data - monthly
– Numerator and Denominator
• Data Collection Forms
– Patient-level data (de-identified) - daily
– Multiple data elements
– Print form  Collect data  Fax form
– Automatic roll-up to Measurement Worksheets
Worksheets vs Data Collection Forms
www.saferhealthcarenow.ca
PS Metrics can be used to support:
• Small and Large Scale Improvement Initiatives
– Roll Up or Drill Down Reports [e.g. Unit Site 
Program Corporation Region Province  Node 
National]
– Produce automated run charts
• Reporting for accountability
– Possible to customize indicators to meet provincial,
regional and local reporting needs
Potential applications of the system
www.saferhealthcarenow.ca
HH Data Collection Forms
11
www.saferhealthcarenow.ca
HH Data Collection Forms
12
www.saferhealthcarenow.ca
HH Data Collection Forms
13
www.saferhealthcarenow.ca
HH Data Collection Forms
14
www.saferhealthcarenow.ca
• Do NOT use a cover sheet
• Fill in bubble completely (Sharpie is best)
• Do not colour outside the line
• Do not fold the form
• Fax form in FINE RESOLUTION (setting on fax machine)
• No extra markings on form
• To void fill in the VOID bubble
• Do not spill anything on the form
BEWARE!
www.saferhealthcarenow.ca
PS Metrics Demo
Patient Safety Metrics
https://shn.med.utoronto.ca/metrics/Login.aspx
16
Central Measurement Team
metrics@saferhealthcarenow.ca
www.saferhealthcarenow.ca
Questions?
17
www.saferhealthcarenow.ca
STOP! Clean Your Hands Day
Journée ARRÊT! Nettoyez-vous les mains
Register Now!
/ Inscrivez-vous maintenant
www.handhygeine.ca
www.hygienedesmains.ca
www.saferhealthcarenow.ca
• “Dragon’s Den” style
competition: What’s
Your Hand In It?
• Monday, May 6, 2013​
• 0900 PDT; 1000 MDT;
1100 CDT; 1200 EDT;
1300 ADT​
• https://cpsi-icsp.webex.com/cpsi-
icsp/k2/j.php?ED=204496692&UID=0&HMAC=b9749f6
d9f023adff6dacecb6042b4a4abed9ed6
Next Call / Prochain appel
 S’inspirant de la formule
télévisée « Dans l’œil du
dragon »
 lundi, 6 mai 2013
 0900 HAP; 1000 HAR;
1100 HAC; 1200 HAE;
1300 HAA​​
https://cpsi-icsp.webex.com/cpsi-
icsp/k2/j.php?ED=204496692&UID=0&HMAC=b9749f6
d9f023adff6dacecb6042b4a4abed9ed6
www.saferhealthcarenow.ca
Poll Sondage
www.saferhealthcarenow.ca
Thank you
Patient Safety Metrics
https://shn.med.utoronto.ca/metrics/Login.aspx
21
Central Measurement Team
metrics@saferhealthcarenow.ca

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Webinar 4: Using measurement to drive improvement: New tools to help you succeed