Pat Richards has over 20 years of experience as a consultant with a proven track record in business development, project management, and process improvement. She possesses strong leadership, communication, and relationship building skills. Her experience includes leading teams and process improvement initiatives in strategic planning, change management, and Lean Six Sigma across various government organizations such as Booz Allen Hamilton, the Bureau of Safety and Environmental Enforcement, Space Missile Command, and the National Reconnaissance Office. She holds certifications in Lean Six Sigma Black Belt, Change Management, and CompTIA Security+.

1. Pat Richards
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Pat Richards
Los Angeles, CA
310-297-5546
richards_patricia@bah.com
An experienced consultant with over 20 years of experience in the business community. Mature, multi-
task oriented, team player, proven track record in business development, self-starter with strong
analytical and decision making skills. An effective project manager with demonstrated leadership and
management abilities. Possesses outstanding communication and relationship building skills. Current
clearance active TS/SCI.
PROFESSIONAL PROFILE
• Highly articulate, performance-driven professional offering successful leadership in project
management and process improvement
• Possesses clear vision for success with aptitude to establish goals, develop and implement
strategies and engage with key internal and external customers
• Talent to manage multi-functional teams, execute plans, promote communication and provide
motivation for achievement of department goals
• Creative, dependable, and enthusiastic change agent successful at improving efficiencies,
reducing costs and increasing revenues
CORE COMPETENCIES
• Interpersonal Relationships
• Strategic Planning and Leadership
• Change Management
• Customer Relationships
• Performance Management & Measurement
• Process Improvement
• Lean Six Sigma
• Organizational Effectiveness
CERTIFICATIONS
• Lean Six Sigma Black Belt – 2006
• Change Management Advanced Practitioner – 2010
• CompTIA Security+ – 2013

2. Pat Richards
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EMPLOYMENT HISTORY
Booz Allen Hamilton Los Angeles, CA 11/2003 – Current Lead Associate
Bureau of Safely and Environmental Enforcement (BSEE), CA
Project Manager/Organizational Effectiveness
• Responsible for $350,000, 5 month contract and 8 Booz Allen Hamilton personnel
• Led team that conducted focus groups, benchmarking, workforce and workload analysis in
support of reorganizing the BSEE Camarillo office
• Created an Implementation Plan and briefed recommendations to the BSEE Director and
Deputy Director in Washington, DC
Space Missile Command (SMC) Global Positioning System (GPS), CA
Project Lead/Lean Six Sigma
• Provided process improvement support for the Technical Baseline Configuration Management
Process (TBCMP) and Lean Six Sigma (LSS) mentoring for junior staff
Space Missile Command (SMC) Advanced Systems and Development Directorate (AD), ABQ
Project Lead/Strategic Planning
• Developed and co-wrote a comprehensive AD Strategic Plan, based on the organization’s
mission, vision, objectives, goals, administrative guidelines, Director’s Intent and best practices
• Planned, executed, and co-facilitated a strategic planning off-site, led by the AD Director and
attended by all AD Division Chiefs and/or key personnel, to evaluate, validate, and approve
the AD Strategic Plan
Space Missile Command (SMC) Military Satellite Communications (MILSATCOM), CA
Task Lead/Strategic Planning
• Led strategic planning efforts across the MILSATCOM (MC) Directorate. The organization is
comprised of twelve Division Chiefs and had a $40 billion portfolio
• Co-wrote the MC Directorate Management Plan (DMP), Communication Plan in addition to
the Strategic Plan. The DMP defines the management structure and processes MC used to plan,
execute, monitor, control, and report on its work; the Communication Plan presents and
integrated approach to communicating with internal stakeholders; and the Strategic Plan
identified and defined MC’s strategic outcomes, goals, and initiatives.
• Co-wrote the Change Plan to capture programmatic activities that are necessary for embedding
the MILSATCOM strategic planning function into the culture. The plan addresses vision and
change program management, leadership, process and performance, stakeholder engagement
and learning categories with action items and projected completion dates
Space Missile Command (SMC) Evolved Expendable Launch Vehicle (EELV), CA
LRM Efficiencies Analyst/Process Improvement
• Facilitated 6 Configuration Control Boards (CCB)s and advised Subject Matter Experts (SMEs)
to drive closure on 21 Should-Cost Review cost reduction initiatives which resulted in savings
to the Government of $150M
• Co-authored the Will-Cost and Should-Cost Management Framework, addressing specific,
measurable actions which could be expected to reduce costs throughout the program
Internal System Engineering & Integration (SE&I), CA
Process Team Member/Process Improvement
• Authored the SE&I Process Quality Assurance CONOPs which included obtaining project-
specific intellectual capital, interviewing SMEs and senior leaders across the Firm. Reviewed
42 SE&I processes to leverage and utilize lessons learned to assist in creating the CONOPs

3. Pat Richards
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• Created and established a framework to ensure consistent quality delivery and execution of
SE&I processes across any client engagement.
Jet Propulsion Lab (JPL), CA
Project Lead/Lean Six Sigma
• Guided the Program Office in establishing a Lean Six Sigma Program
• Executed 5 Kaizen events and mentored 10 Green and Black Belt candidates. Support included
facilitating improvement projects and initiatives, mentoring LSS Green Belt and Black Belt
candidates through all stages of preparation and execution of the events, providing feedback
on the candidates’ performance as part of their Green/Black Belt certification process and
developing strategies and plans to sustain long-term operational improvements.
Space Missile Command (SMC) Enhanced Polar System (EPS), CA
Program Integration Team Lead/Project Management
• Requested by name by the client to create and establish a new role as the Program Integration
Team Lead for the EPS Program
• Led business operations, program control, and Chief of Staff responsibilities
Space Missile Command (SMC) Enhanced Polar System (EPS), CA
Task Lead/Project Management
• Managed individual/team performance and financial management of the 14-member team
across disciplines; Test and Evaluation, Business Operations, Information Assurance, and
System Engineering
Space Missile Command (SMC) Transformational Satellite Communications System (TSAT), CA
Team Lead/Process Improvement Lead
• Worked with 14 Integrated Product Teams (IPTs) to identify, document, and continuously
review processes in support of improving the program’s process health
• Created the TSAT Process Governance Framework which provided an overarching structure
for the development, implementation, maintenance, and improvement of TSAT processes
National Reconnaissance Office (NRO), VA
Baldrige Initiatives Lead/Process Improvement
• Performed Baldrige internal self-assessments for the Management Services and Operations
(MS&O) organization
• Guided improvements through training, data analysis, gap identification and feedback
Lean Six Sigma Lead/Process Improvement
• Led five teams from MS&O through the Lean Six Sigma improvement process
• Asked by the client to apply Lean Six Sigma across the NRO enterprise based on the results
achieved in the MS&O organization
Program Manger for the TIARA contract
• Responsible for $15 million, 5-year contract covering 8 sub-tasks and 19 Booz Allen Hamilton
personnel
EDUCATION
MBA Marymount University Business Administration 12/2006
BA Strayer University Business Administration 5/2003