1. PEER 1 Hosting asked 1000 British adults
about their online Christmas shopping plans.
70% said they would spend more online this
Christmas if eCommerce sites were better…
When asked which brands had the worst online shopping experience these were
the ones that were named the most often:
£%
$
£
%
£%
$
$
$
These factors were the reasons consumers were put off by brands online:
10 SAID
12 SAID POOR
£
DELIVERY
£%
%
%
$
SLOW WEBSITES
TIMES
S
12 SAID
E
%
THI
DIFFICULT
£
14 SAID HAVING
TO CREATE
£
£
£
£
£
£
£%
$
£
£
£
?
$ NAVIGATE
£%
AN ACCOUNT
£
WEBSITE TO
£
%
£
RL
S IS
£
YO U
£
N
W
SAID NOT
SELLING ONLINE
£
IFE
14
%
£
When consumers are put off by a brand online, this is where they go:
COMPETITORS
STORES
OTHER
WEBSITES
www.peer1hosting.co.uk
COMPETITORS
PRODUCTS