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National Outreach Tutor Training
Josh Hoole
PAVS C2.0 Project Manager
Introduction to Communities 2.0
Digital Inclusion Sessions
@Communities2_0 @jho3446
@jho3446
@Communities2_0
What we’ll look at
• C2.0 Digital Inclusion
Courses
• Barriers to ICT
Learning
• First Click
• Web for Work
• Universal Jobs Match
• Financial Inclusion
Assumptions
• Regular computer
users
• Competent & broad
Internet users
• Qualified or trained
trainer
– not covering training theory
Barriers to Training
• Hardware
• Software
• Liveware
Barriers to Getting online
• Skills
• Inspiration
• Cost
First Click
First Click – What is it?
• Adapted from BBC Learning campaign
• Focus on 50+
• Beginners course
• Media literacy
• 3 x 2hr sessions
First Click –
pre-course
requirements
• No skills required
• May have some
knowledge but
require a refresh
• Beginners’
Course
Barriers to Getting online
• Skills
• Inspiration
• Cost
www.communities2point0.org.uk/di
gital-champions-resources
First Click
Planning
• Venue
• Kit
• Connection
• Resources
Session 1
• Welcome
• Confidence
Building
• Using a
computer
Session 2
• Recap
• Using the
internet
Session 3
• Recap
• Using email
• Further
support
First Click
• Planning
– Staff
– Venue
– Kit & connection
– Preparation
P.P.P.P.P.P.
First Click
• Welcome and confidence building
– Finding out more about beginners
First Click
• 1 - Using a computer
– Switching on your computer
– Using a mouse
– Desktop and Icons
– Using a keyboard
First Click
• 1 - Using a computer
– 1.1 Switching on your computer
• Component parts
• Differences between Desktop and Laptop
• Cables and Connections
• Booting up
• Shut down procedure
• Comfortable positioning, lighting, etc
First Click
• 1 - Using a computer
– 1.2 Using a mouse
• Demonstration mouse
• Prepared empty folder with document
• Single/Double/Right click
• Drag and drop
• http://www.bbc.co.uk/webwise/courses/computer-
basics/lessons/clicky-mouse-game
• http://www.seniornet.org/howto/mouseexercises/mousep
ractice.html
First Click
• 1 - Using a computer
– 1.2 Using a mouse
• NOTE – Are students left or right handed?
• Alternative devices if available
• Activate MouseKeys if needed
http://windows.microsoft.com/en-GB/windows7/Use-Mouse-Keys-to-move-
the-mouse-pointer
Standby games –
http://www.bbc.co.uk/computertutor/computertutorone/more_info.shtml
First Click
• 1 - Using a computer
– 1.3 Desktop and Icons
• Folders / Files
• Explain the window
Standby games –
http://www.bbc.co.uk/computertutor/computertutorone/more_info.shtml
First Click
• 1 - Using a computer
– 1.4 Using a keyboard
• Explain significance of keys in groups
• http://www.bbc.co.uk/webwise/courses/computer-
basics/lessons/keyboard-shooting-gallery
First Click – Using the Internet
• 2 – Using the internet
– 2.1 - What the internet is
– Explanation appropriate to audience
– Using a web browser
First Click
• 2 – Using the internet
– 2.2 – Searching the internet
• By URL
• By link from a known site
• Using a Search Engine
– www.bbc.co.uk/webwise/courses/internet-
basics/lessons/internet-search-challenge
First Click
• 2 – Using the internet
– 2.3 – Staying safe online
– What is a computer virus?
– How could you get one?
– Importance of anti-virus programs
• Where to get an anti-virus program (Cheap/free)
– Passwords and security
• http://www.bbc.co.uk/webwise/courses/internet-
basics/lessons/password-high-striker
First Click – Using Email
• 3 - Using email
– Explain email addresses
– Walkthrough/talkthrough game:
• http://www.bbc.co.uk/webwise/courses/internet-
basics/lessons/email-with-dick-and-harry
– Set up email accounts
• C2.0 Computer Courses
Near You
• Local Training providers
• Libraries
• Self directed learning on
BBC Webwise
• Other ideas?
First Click – next steps
• Health
• Food
• Gardening
• Money
• Nature
• Stay in Touch
www.communities2point0.org.uk/di
gital-champions-resources
First Click – next steps
BBC Webwise Further Sessions
Any questions?
communities2point0.org.uk
0845 474 8282
@Communities2_0
@jho3446
National Outreach Tutor Training
Josh Hoole
PAVS C2.0 Project Manager
Introduction to Communities 2.0
Digital Inclusion Sessions
@Communities2_0 @jho3446
@jho3446
@Communities2_0
What we’ll look at
• C2.0 Digital Inclusion
Courses
• Barriers to ICT
Learning
• First Click
• Web for Work
• Universal Jobs Match
• Financial Inclusion
Web for Work
Web for Work – What is it?
• Meet the needs of Job Seekers
• Improve ICT for online job searching
• Online applications
• Online CV
• Document storage
• Professional email
• 3 x 3hr sessions
Web for Work – pre-course
requirements
• Basic literacy and numeracy
• Basic computer skills (e.g. First
Click) and uses:
• Keyboard
• Internet
• Email
Web for Work – What’s covered
• Know how to search and apply for jobs online
• Have a Gmail account and be able to use it
• Have an account with Careers Wales + basic
CV online
• Have personal details available on Google
Docs
• Have a knowledge of IT Communication
Fundamentals
Web for Work - Using Gmail
• Set up account
• Understand
format of emails
• Attachments from
PC & Google
Drive
• Spellcheck
Web for Work - Using Calendar
• Set up
reminders
• Create events
• All day &
repeated
Web for Work - Using Drive
• Create & edit
documents
• Create
Application form
essentials
• Cut & paste
• Share documents
Web for Work - Careers Wales
• careerswales.com
• CV Builder
• Personal Details
(cut & paste)
• Education &
Training
• Experience & Skills
• Download finished
CV
Web for Work - Careers Wales
• Upload to Google
Drive
• Cut and paste
repeated details
UNIVERSAL JOBS MATCH
• Web for Work Module for JCP Job Seekers
• Can be used without registering for job searches
• Account useful for:
• Uploading CV for employers
• Keep a record of job searches
• Keep a record of jobs applied for
What we’ll look at
• C2.0 Digital Inclusion
Courses
• Barriers to ICT
Learning
• First Click
• Web for Work
• Universal Jobs Match
• Financial Inclusion
Web for Work - UJM
Web for Work - UJM
NB: Website under constant review so WILL CHANGE
Web for Work - UJM
• Register delegates
with ‘Government
Gateway’
• Complete UJM
Profile information
Web for Work - UJM
• Upload CV
• Search for jobs
• Apply for jobs
Web for Work - UJM
• Home screen
shows activity
• Application history
• Messages from
employers
Any questions?
communities2point0.org.uk
0845 474 8282
@Communities2_0
@jho3446
National Outreach Tutor Training
Josh Hoole
PAVS C2.0 Project Manager
Introduction to Communities 2.0
Digital Inclusion Sessions
@Communities2_0 @jho3446
@jho3446
@Communities2_0
What we’ll look at
• C2.0 Digital Inclusion
Courses
• Barriers to ICT
Learning
• First Click
• Web for Work
• Universal Jobs Match
• Financial Inclusion

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C2.0 National Outreach tutor training

  • 1.
  • 2. National Outreach Tutor Training Josh Hoole PAVS C2.0 Project Manager Introduction to Communities 2.0 Digital Inclusion Sessions @Communities2_0 @jho3446 @jho3446 @Communities2_0
  • 3. What we’ll look at • C2.0 Digital Inclusion Courses • Barriers to ICT Learning • First Click • Web for Work • Universal Jobs Match • Financial Inclusion
  • 4. Assumptions • Regular computer users • Competent & broad Internet users • Qualified or trained trainer – not covering training theory
  • 5. Barriers to Training • Hardware • Software • Liveware
  • 6. Barriers to Getting online • Skills • Inspiration • Cost
  • 7.
  • 9. First Click – What is it? • Adapted from BBC Learning campaign • Focus on 50+ • Beginners course • Media literacy • 3 x 2hr sessions
  • 10. First Click – pre-course requirements • No skills required • May have some knowledge but require a refresh • Beginners’ Course
  • 11. Barriers to Getting online • Skills • Inspiration • Cost www.communities2point0.org.uk/di gital-champions-resources
  • 12. First Click Planning • Venue • Kit • Connection • Resources Session 1 • Welcome • Confidence Building • Using a computer Session 2 • Recap • Using the internet Session 3 • Recap • Using email • Further support
  • 13. First Click • Planning – Staff – Venue – Kit & connection – Preparation P.P.P.P.P.P.
  • 14. First Click • Welcome and confidence building – Finding out more about beginners
  • 15.
  • 16. First Click • 1 - Using a computer – Switching on your computer – Using a mouse – Desktop and Icons – Using a keyboard
  • 17. First Click • 1 - Using a computer – 1.1 Switching on your computer • Component parts • Differences between Desktop and Laptop • Cables and Connections • Booting up • Shut down procedure • Comfortable positioning, lighting, etc
  • 18. First Click • 1 - Using a computer – 1.2 Using a mouse • Demonstration mouse • Prepared empty folder with document • Single/Double/Right click • Drag and drop • http://www.bbc.co.uk/webwise/courses/computer- basics/lessons/clicky-mouse-game • http://www.seniornet.org/howto/mouseexercises/mousep ractice.html
  • 19.
  • 20. First Click • 1 - Using a computer – 1.2 Using a mouse • NOTE – Are students left or right handed? • Alternative devices if available • Activate MouseKeys if needed http://windows.microsoft.com/en-GB/windows7/Use-Mouse-Keys-to-move- the-mouse-pointer Standby games – http://www.bbc.co.uk/computertutor/computertutorone/more_info.shtml
  • 21. First Click • 1 - Using a computer – 1.3 Desktop and Icons • Folders / Files • Explain the window Standby games – http://www.bbc.co.uk/computertutor/computertutorone/more_info.shtml
  • 22. First Click • 1 - Using a computer – 1.4 Using a keyboard • Explain significance of keys in groups • http://www.bbc.co.uk/webwise/courses/computer- basics/lessons/keyboard-shooting-gallery
  • 23. First Click – Using the Internet • 2 – Using the internet – 2.1 - What the internet is – Explanation appropriate to audience – Using a web browser
  • 24. First Click • 2 – Using the internet – 2.2 – Searching the internet • By URL • By link from a known site • Using a Search Engine – www.bbc.co.uk/webwise/courses/internet- basics/lessons/internet-search-challenge
  • 25. First Click • 2 – Using the internet – 2.3 – Staying safe online – What is a computer virus? – How could you get one? – Importance of anti-virus programs • Where to get an anti-virus program (Cheap/free) – Passwords and security • http://www.bbc.co.uk/webwise/courses/internet- basics/lessons/password-high-striker
  • 26. First Click – Using Email • 3 - Using email – Explain email addresses – Walkthrough/talkthrough game: • http://www.bbc.co.uk/webwise/courses/internet- basics/lessons/email-with-dick-and-harry – Set up email accounts
  • 27. • C2.0 Computer Courses Near You • Local Training providers • Libraries • Self directed learning on BBC Webwise • Other ideas? First Click – next steps
  • 28. • Health • Food • Gardening • Money • Nature • Stay in Touch www.communities2point0.org.uk/di gital-champions-resources First Click – next steps BBC Webwise Further Sessions
  • 29.
  • 32. National Outreach Tutor Training Josh Hoole PAVS C2.0 Project Manager Introduction to Communities 2.0 Digital Inclusion Sessions @Communities2_0 @jho3446 @jho3446 @Communities2_0
  • 33. What we’ll look at • C2.0 Digital Inclusion Courses • Barriers to ICT Learning • First Click • Web for Work • Universal Jobs Match • Financial Inclusion
  • 35. Web for Work – What is it? • Meet the needs of Job Seekers • Improve ICT for online job searching • Online applications • Online CV • Document storage • Professional email • 3 x 3hr sessions
  • 36. Web for Work – pre-course requirements • Basic literacy and numeracy • Basic computer skills (e.g. First Click) and uses: • Keyboard • Internet • Email
  • 37. Web for Work – What’s covered • Know how to search and apply for jobs online • Have a Gmail account and be able to use it • Have an account with Careers Wales + basic CV online • Have personal details available on Google Docs • Have a knowledge of IT Communication Fundamentals
  • 38. Web for Work - Using Gmail • Set up account • Understand format of emails • Attachments from PC & Google Drive • Spellcheck
  • 39. Web for Work - Using Calendar • Set up reminders • Create events • All day & repeated
  • 40. Web for Work - Using Drive • Create & edit documents • Create Application form essentials • Cut & paste • Share documents
  • 41. Web for Work - Careers Wales • careerswales.com • CV Builder • Personal Details (cut & paste) • Education & Training • Experience & Skills • Download finished CV
  • 42. Web for Work - Careers Wales • Upload to Google Drive • Cut and paste repeated details
  • 43. UNIVERSAL JOBS MATCH • Web for Work Module for JCP Job Seekers • Can be used without registering for job searches • Account useful for: • Uploading CV for employers • Keep a record of job searches • Keep a record of jobs applied for
  • 44. What we’ll look at • C2.0 Digital Inclusion Courses • Barriers to ICT Learning • First Click • Web for Work • Universal Jobs Match • Financial Inclusion
  • 45. Web for Work - UJM
  • 46. Web for Work - UJM NB: Website under constant review so WILL CHANGE
  • 47. Web for Work - UJM • Register delegates with ‘Government Gateway’ • Complete UJM Profile information
  • 48. Web for Work - UJM • Upload CV • Search for jobs • Apply for jobs
  • 49. Web for Work - UJM • Home screen shows activity • Application history • Messages from employers
  • 52. National Outreach Tutor Training Josh Hoole PAVS C2.0 Project Manager Introduction to Communities 2.0 Digital Inclusion Sessions @Communities2_0 @jho3446 @jho3446 @Communities2_0
  • 53. What we’ll look at • C2.0 Digital Inclusion Courses • Barriers to ICT Learning • First Click • Web for Work • Universal Jobs Match • Financial Inclusion