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e Hon Nicola Roxon MP
Minister for Health and Ageing
Parliament House
Canberra ACT 2600

7 April 2010

Concerning the -
Proposed Healthcare Identi ers Regulations 2010

Dear Minister

  ank you for giving us an opportunity to submit feedback on Draft Regulations, which are
proposed to be issued as subordinate legislation to the Healthcare Identi ers Bill 2010.

We appreciate that the regulations, i.e., the ‘statutory rules’ that are supplementary to a Bill, are the
most common form of ‘subordinate legislation’, and provide essential detail within the statutory
structure or framework of the Bill, as conceived by its framers. Even after the Bill is passed, and
takes the shape of an Act, the regulations being an extension of the principal Act can be periodically
reviewed, modi ed and revised in accordance with the constant changes that are taking place in the
socio-legal environment, without having to seek any amendment of the principal Act. us, the
regulations provide the statute with an inherent exibility and adaptability that, in turn, render a
dynamic dimension thereto.

We affirm our whole-hearted support to the enactment of Proposed Healthcare Identi ers
Regulations 2010, and recall the following quotation from 1893, which is still relevant today:

“Statutory rules are themselves of great public advantage because the details ... can thus be regulated
after a Bill passes into an Act with greater care and minuteness and with better adaptation to local
or other special circumstances than they can possibly be in the passage of a Bill through Parliament.
Besides, they mitigate the inelasticity which would otherwise make an Act unworkable and are
susceptible of modi cations ... as circumstances arise.”

However, it has to be ensured that the regulations must:
  • comply with any preconditions set out in the principal Act, such as consultation with
     speci ed office-holders or bodies,
  • be consistent with the purpose and intent of the principal Act,
  • not confer discretionary power, unless the principal Act allows this sort of delegation.

Regulations should also be capable of being challenged in courts on various grounds, including:
   • repugnance to the common law
   • being unreasonably oppressive or unjust
   • being uncertain
   • being for an improper purpose


                245 Cardigan Street, Carlton VIC 3053   |   (03) 9348 1577   |   www.hellomedical.com
Speci c Suggestions on Proposed Healthcare Identi ers Regulations 2010 (“Regulations”)
1.    Regulation 3, inter alia, de nes the term sole practitioner as “a person who is both an individual
      healthcare provider and a healthcare provider organisation.”             is de nition appears to be
      anomalous because; rstly, an ‘individual’ cannot be an ‘organisation’ at the same time;
      secondly, the word ‘sole’ connotes ‘individual’ or ‘solo’, therefore, it is quite misleading to dub an
      ‘organisation’ a ‘sole practitioner’. When everywhere else in the Regulations, an individual
      healthcare provider and a healthcare provider organisation have been distinguished, and they have
      been covered under separate subregulations; e.g., see subregulation (1) and (2) of Regulation 7,
      it de es logic as why the two entities – individual and organization – have been clubbed
      together in this de nition alone.

2.    Regulation 4 attempts to elucidate as to what comprises a national registration authority for
      the purpose of Section 8 of the proposed Healthcare Identi ers Act 2010 (“Act”), but it
      apparently fails to give an easy-to-understand description of national registration authority as
      the one given therein is long-winded and puzzling.

3.    Regulation 5, which speci es the classes of individual healthcare providers, refers to ‘a
      registration authority’, and not to ‘a national registration authority’, thereby; giving rise to
      confusion as to whether there is/are any other registration authority/ies besides national
      registration authority. Curiously, Regulation 7(1), again, refers to ‘a national registration
      authority’. It is suggested that ‘same nomenclature’ should be used throughout the Act and
      Regulations to avoid any misinterpretation/confusion as to their intended meaning.

4.    Regulation 7(4) stipulates, “If the information given does not satisfy the body that asked for the
      information, that body does not have to assign a healthcare identi er to the healthcare provider.” It is
      suggested that in Regulation 7(4), besides the provision for ‘not … assign(ing) a healthcare
      identi er’, there should be an additional provision for either imposition of penalty or
      disbarment of such healthcare provider from the professional association/body with which he/
      she is registered, in case he/she fails to set right the dissatisfactory portion in the information
      given by him/her within a prescribed period, say, 15 days or one month.

5.    Regulation 8(1) prescribes the additional information, pertaining to individual healthcare
      providers, which is supplemental to the identifying information prescribed in Section 7(a) to 7
      (f ) of the Act. It is proposed to include each of the following in the scope of identifying
      information under Regulation 8(1) –

     (a)   Particulars and Proof of Academic/Professional Quali cation of Healthcare Provider
     (b)   Details of Healthcare Provider’s previous disbarment by the registering authority, if any
     (c)   ‘Area of medical sciences’ in which Healthcare Provider has obtained ‘specialisation’, if any,
           and the ‘length’ of his/her experience in providing healthcare

6.    Regulation 8(2) prescribes the additional information, pertaining to healthcare provider
      organisations healthcare providers, which is supplemental to the identifying information
      prescribed in Section 7(a) to 7(d) of the Act. It is proposed to include each of the following in
      the scope of identifying information under Regulation 8(2) –


                  245 Cardigan Street, Carlton VIC 3053   |   (03) 9348 1577   |   www.hellomedical.com
(a) name, address, phone number, email and IHI of each employee who: (i) is an identi ed
         healthcare provider; and (ii) provides healthcare as part of his or her duties; and
     (b) name, address, phone number and email of responsible officer and
     (c) name, address, phone number and email of organisation maintenance officer

7.   Two new terms, i.e., ‘office holder’ and ‘unincorporated association’, have been introduced in
     Regulation 9(1)(iv), without specifying their meaning and implication in either the
     Regulations or the Act. It is a slightly confusing as to how an unincorporated association has
     been considered an organization in Regulation 9(1)(iv). It is also not clear as to whether the
     term ‘body’ used in Regulation 9(1)(iv) purports to include corporate bodies as well because in
     both the Act and the Regulations, the corporate bodies engaged in providing healthcare have
     been omitted from the de nition of ‘healthcare provider organizations’. It is suggested that
     Regulations shall be suitably modi ed so as to remove the ambiguity qua the omission of
     corporate bodies and inclusion of unincorporated association in the de nition of ‘healthcare
     provider organization’.

8.   Regulation 10, subregulation (8)(a) stipulates that “a healthcare provider organization that asks
     the service operator to disclose a healthcare identi er must … maintain a retrievable record of each
     person the provider has authorised to access healthcare identi ers from the service operator, including
     each person’s name, designation and …”. It is suggested that the ‘retrievable record’ shall also
     include the ‘permanent addresses’ of all concerned persons, who have been authorised to access
     healthcare identi ers.

9.   It is suggested that the term information, as used in Regulation 11, subregulation (2), should
     mean to, inter alia, include ‘address’, ‘phone number’ and ‘email address’ of the person, who was
     authorised by the healthcare provider to access healthcare identi ers.

10. As explained below, there is some patent confusion regarding the provisions for imposition of
    penalty in the Regulations:

     (i)    Quite a few regulations prescribe imposition of 50 penalty units for non-compliance or
            non-ful llment of the conditions set forth therein, but the rami cations of 50 penalty
            units as well as accumulation of more than 50 penalty units by a healthcare provider have
            nowhere been clari ed in the Regulations. In order that the incurrence of penalty units is
            taken seriously, the repercussions thereof in terms of ‘monetary ne’ and/or
            ‘imprisonment’ could also be speci ed in the Regulations.

     (ii)   Nonetheless, the provision for imposing penalty, without any apparent justi cation, has
            been omitted in some of the regulations, and/or subregulations that touch the highly
            critical aspects. For instance, there is no provision of penalty for the errant healthcare
            provider who fails to ful ll the obligations cast upon him/her by Regulation 10,
            subregulation (8)(b) that requires a healthcare provider “to ensure that information it
            exchanges with, or receives from, the service operator is kept secure so that it is not accessed,
            modi ed or disclosed to or by unauthorized persons…”.



                 245 Cardigan Street, Carlton VIC 3053   |   (03) 9348 1577   |   www.hellomedical.com
(iii) Finally, there is no provision in the Regulations for imposing ‘higher number of penalty
           units’ in case a defaulter violates a regulation or subregulation repeatedly. It is suggested
           that in the event of repeated violations, the number of penalty units should be
           successively increased for each ‘subsequent’ violation after the ‘ rst’ violation.

11. Since there are a number of terms and expressions that have been used in both Regulations
    and Act but their meaning has not been speci ed in Regulations, therefore, to eliminate any
    ambiguity or misinterpretation as to the implications and connotation of such terms and
    expressions, it is suggested to incorporate the following clari cation:

     “Terms and expressions, used in the Regulations, whose meaning has not been speci ed herein,
     shall be construed to carry the same meaning as ascribed to them in the Act.”

Conclusion
Hello Medical, working in the domain of eHealth Communication and Healthcare Collaboration,
is a strong supporter of all such Health Reforms aimed at reducing the costs and improving the
quality of healthcare. We, at Hello Medical, have envisioned a robust, dynamic and responsive
Healthcare Information System for Australia that facilitates unimpeded and timely sharing of
information among healthcare providers, research agencies and responsible authorities; with the
underlying objective of making available speedier and more economical healthcare to one and all. In
keeping with the continued growth of our country, the Healthcare Information System is bound to
operate on much larger scales; therefore, it is imperative that effective checks and controls must be
in place to ensure that the system doesn’t fail, or, at least, the incidence of its failure is minimal and
controllable; and toward this, we strongly support the enactment of Health Identi ers Regulations
2010, which, in our opinion, aptly embody the necessary checks and controls that are required to
ensure smooth functioning of the Healthcare Information System in our country.

We trust you will duly consider our feedback, and thank you for your attention. We would welcome
the opportunity to elaborate on this submission, or provide further information.



Yours sincerely




Brent Hall
Chief Operating Officer




                  245 Cardigan Street, Carlton VIC 3053   |   (03) 9348 1577   |   www.hellomedical.com

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Proposed healthcare identifiers regulations 2010

  • 1. e Hon Nicola Roxon MP Minister for Health and Ageing Parliament House Canberra ACT 2600 7 April 2010 Concerning the - Proposed Healthcare Identi ers Regulations 2010 Dear Minister ank you for giving us an opportunity to submit feedback on Draft Regulations, which are proposed to be issued as subordinate legislation to the Healthcare Identi ers Bill 2010. We appreciate that the regulations, i.e., the ‘statutory rules’ that are supplementary to a Bill, are the most common form of ‘subordinate legislation’, and provide essential detail within the statutory structure or framework of the Bill, as conceived by its framers. Even after the Bill is passed, and takes the shape of an Act, the regulations being an extension of the principal Act can be periodically reviewed, modi ed and revised in accordance with the constant changes that are taking place in the socio-legal environment, without having to seek any amendment of the principal Act. us, the regulations provide the statute with an inherent exibility and adaptability that, in turn, render a dynamic dimension thereto. We affirm our whole-hearted support to the enactment of Proposed Healthcare Identi ers Regulations 2010, and recall the following quotation from 1893, which is still relevant today: “Statutory rules are themselves of great public advantage because the details ... can thus be regulated after a Bill passes into an Act with greater care and minuteness and with better adaptation to local or other special circumstances than they can possibly be in the passage of a Bill through Parliament. Besides, they mitigate the inelasticity which would otherwise make an Act unworkable and are susceptible of modi cations ... as circumstances arise.” However, it has to be ensured that the regulations must: • comply with any preconditions set out in the principal Act, such as consultation with speci ed office-holders or bodies, • be consistent with the purpose and intent of the principal Act, • not confer discretionary power, unless the principal Act allows this sort of delegation. Regulations should also be capable of being challenged in courts on various grounds, including: • repugnance to the common law • being unreasonably oppressive or unjust • being uncertain • being for an improper purpose 245 Cardigan Street, Carlton VIC 3053 | (03) 9348 1577 | www.hellomedical.com
  • 2. Speci c Suggestions on Proposed Healthcare Identi ers Regulations 2010 (“Regulations”) 1. Regulation 3, inter alia, de nes the term sole practitioner as “a person who is both an individual healthcare provider and a healthcare provider organisation.” is de nition appears to be anomalous because; rstly, an ‘individual’ cannot be an ‘organisation’ at the same time; secondly, the word ‘sole’ connotes ‘individual’ or ‘solo’, therefore, it is quite misleading to dub an ‘organisation’ a ‘sole practitioner’. When everywhere else in the Regulations, an individual healthcare provider and a healthcare provider organisation have been distinguished, and they have been covered under separate subregulations; e.g., see subregulation (1) and (2) of Regulation 7, it de es logic as why the two entities – individual and organization – have been clubbed together in this de nition alone. 2. Regulation 4 attempts to elucidate as to what comprises a national registration authority for the purpose of Section 8 of the proposed Healthcare Identi ers Act 2010 (“Act”), but it apparently fails to give an easy-to-understand description of national registration authority as the one given therein is long-winded and puzzling. 3. Regulation 5, which speci es the classes of individual healthcare providers, refers to ‘a registration authority’, and not to ‘a national registration authority’, thereby; giving rise to confusion as to whether there is/are any other registration authority/ies besides national registration authority. Curiously, Regulation 7(1), again, refers to ‘a national registration authority’. It is suggested that ‘same nomenclature’ should be used throughout the Act and Regulations to avoid any misinterpretation/confusion as to their intended meaning. 4. Regulation 7(4) stipulates, “If the information given does not satisfy the body that asked for the information, that body does not have to assign a healthcare identi er to the healthcare provider.” It is suggested that in Regulation 7(4), besides the provision for ‘not … assign(ing) a healthcare identi er’, there should be an additional provision for either imposition of penalty or disbarment of such healthcare provider from the professional association/body with which he/ she is registered, in case he/she fails to set right the dissatisfactory portion in the information given by him/her within a prescribed period, say, 15 days or one month. 5. Regulation 8(1) prescribes the additional information, pertaining to individual healthcare providers, which is supplemental to the identifying information prescribed in Section 7(a) to 7 (f ) of the Act. It is proposed to include each of the following in the scope of identifying information under Regulation 8(1) – (a) Particulars and Proof of Academic/Professional Quali cation of Healthcare Provider (b) Details of Healthcare Provider’s previous disbarment by the registering authority, if any (c) ‘Area of medical sciences’ in which Healthcare Provider has obtained ‘specialisation’, if any, and the ‘length’ of his/her experience in providing healthcare 6. Regulation 8(2) prescribes the additional information, pertaining to healthcare provider organisations healthcare providers, which is supplemental to the identifying information prescribed in Section 7(a) to 7(d) of the Act. It is proposed to include each of the following in the scope of identifying information under Regulation 8(2) – 245 Cardigan Street, Carlton VIC 3053 | (03) 9348 1577 | www.hellomedical.com
  • 3. (a) name, address, phone number, email and IHI of each employee who: (i) is an identi ed healthcare provider; and (ii) provides healthcare as part of his or her duties; and (b) name, address, phone number and email of responsible officer and (c) name, address, phone number and email of organisation maintenance officer 7. Two new terms, i.e., ‘office holder’ and ‘unincorporated association’, have been introduced in Regulation 9(1)(iv), without specifying their meaning and implication in either the Regulations or the Act. It is a slightly confusing as to how an unincorporated association has been considered an organization in Regulation 9(1)(iv). It is also not clear as to whether the term ‘body’ used in Regulation 9(1)(iv) purports to include corporate bodies as well because in both the Act and the Regulations, the corporate bodies engaged in providing healthcare have been omitted from the de nition of ‘healthcare provider organizations’. It is suggested that Regulations shall be suitably modi ed so as to remove the ambiguity qua the omission of corporate bodies and inclusion of unincorporated association in the de nition of ‘healthcare provider organization’. 8. Regulation 10, subregulation (8)(a) stipulates that “a healthcare provider organization that asks the service operator to disclose a healthcare identi er must … maintain a retrievable record of each person the provider has authorised to access healthcare identi ers from the service operator, including each person’s name, designation and …”. It is suggested that the ‘retrievable record’ shall also include the ‘permanent addresses’ of all concerned persons, who have been authorised to access healthcare identi ers. 9. It is suggested that the term information, as used in Regulation 11, subregulation (2), should mean to, inter alia, include ‘address’, ‘phone number’ and ‘email address’ of the person, who was authorised by the healthcare provider to access healthcare identi ers. 10. As explained below, there is some patent confusion regarding the provisions for imposition of penalty in the Regulations: (i) Quite a few regulations prescribe imposition of 50 penalty units for non-compliance or non-ful llment of the conditions set forth therein, but the rami cations of 50 penalty units as well as accumulation of more than 50 penalty units by a healthcare provider have nowhere been clari ed in the Regulations. In order that the incurrence of penalty units is taken seriously, the repercussions thereof in terms of ‘monetary ne’ and/or ‘imprisonment’ could also be speci ed in the Regulations. (ii) Nonetheless, the provision for imposing penalty, without any apparent justi cation, has been omitted in some of the regulations, and/or subregulations that touch the highly critical aspects. For instance, there is no provision of penalty for the errant healthcare provider who fails to ful ll the obligations cast upon him/her by Regulation 10, subregulation (8)(b) that requires a healthcare provider “to ensure that information it exchanges with, or receives from, the service operator is kept secure so that it is not accessed, modi ed or disclosed to or by unauthorized persons…”. 245 Cardigan Street, Carlton VIC 3053 | (03) 9348 1577 | www.hellomedical.com
  • 4. (iii) Finally, there is no provision in the Regulations for imposing ‘higher number of penalty units’ in case a defaulter violates a regulation or subregulation repeatedly. It is suggested that in the event of repeated violations, the number of penalty units should be successively increased for each ‘subsequent’ violation after the ‘ rst’ violation. 11. Since there are a number of terms and expressions that have been used in both Regulations and Act but their meaning has not been speci ed in Regulations, therefore, to eliminate any ambiguity or misinterpretation as to the implications and connotation of such terms and expressions, it is suggested to incorporate the following clari cation: “Terms and expressions, used in the Regulations, whose meaning has not been speci ed herein, shall be construed to carry the same meaning as ascribed to them in the Act.” Conclusion Hello Medical, working in the domain of eHealth Communication and Healthcare Collaboration, is a strong supporter of all such Health Reforms aimed at reducing the costs and improving the quality of healthcare. We, at Hello Medical, have envisioned a robust, dynamic and responsive Healthcare Information System for Australia that facilitates unimpeded and timely sharing of information among healthcare providers, research agencies and responsible authorities; with the underlying objective of making available speedier and more economical healthcare to one and all. In keeping with the continued growth of our country, the Healthcare Information System is bound to operate on much larger scales; therefore, it is imperative that effective checks and controls must be in place to ensure that the system doesn’t fail, or, at least, the incidence of its failure is minimal and controllable; and toward this, we strongly support the enactment of Health Identi ers Regulations 2010, which, in our opinion, aptly embody the necessary checks and controls that are required to ensure smooth functioning of the Healthcare Information System in our country. We trust you will duly consider our feedback, and thank you for your attention. We would welcome the opportunity to elaborate on this submission, or provide further information. Yours sincerely Brent Hall Chief Operating Officer 245 Cardigan Street, Carlton VIC 3053 | (03) 9348 1577 | www.hellomedical.com