1. Your High Performance Training Partner
An Introduction to OMT Global
What we can do for you
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2. Your High Performance Training Partner
Specialising in helping businesses reach their targets
and perform at their most effective and efficient
Enhance High
Performance
and Drive Growth
•Blended Training
•Project Management
•Evaluation towards ROI
Our Team
•Headquarters in Ireland
•100 Locally positioned Training Partners
•25 Years, 48 Countries, 15 Languages
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Global High Performance Training
3. Your High Performance Training Partner
How OMT Global Benefits Retail Businesses
Reduction in
Staff Turnover
of
15%
Increase in
Sales
of up to
20%
Customer
Service
Increase of
10%
4. Your High Performance Training Partner
Our Expertise
Culture
• Reinforcing
- Global Standards
- Regional Focus
- Empowered Local Actions
• Providing
- Skills & Knowledge
- Expertise
- Belief & Motivation
•Ensuring alignment that improves
results from the Shop Floor upwards
People
Focus
9. Your High Performance Training Partner
OMT Global Retail Training
The Underlying Principle of Our
Shop Floor Performance
Improvement Programme
• Staff Engagement
• Customer Engagement
• Robust Performance
Management
• Clear Goals and
Targets
• Leadership
The Underlying Principles of
a High Performance
Organisation
Creating Conversations that link What You Do to How You Do it
10. Your High Performance Training Partner
Training and Development Processes, Tools and Local Support
that drive Performance Ownership Across your Shop Floor
What OMT Global Retail Training
Entails
• Delivered by Local OMT Training
Consultants in the local language via
blended learning formats, Shop Floor
Bites, Classroom Sessions, M-Learning,
E-Learning, Coaching.
Certify
Your
Trainer
s
11. Your High Performance Training Partner
What OMT Global Retail Training
Delivers
A simple ‘Traffic Light Snapshot’ from which you can:
• Engage in focused performance conversations
• Drive ownership of on-going actions on the shop floor to continually
increase sales
Which in turn builds a High Performance Organisation where:
• Staff are engaged at all levels
• Staff Turnover is reduced by up to 15%
• Ownership of Performance is embedded at all levels
• Sales and Customer Service metrics grow by up to 20%
12. Your High Performance Training Partner
Everyone Plays their Part
Management Develop and
Manage the Performance of Sales
Agents
OMT
13. Your High Performance Training Partner
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Embedding Your
Management Principles
Evaluating Performance
Effective Leadership
Supervisor as Trainer, with
a focus on Continuous
Development and
Performance Improvement
of Sales Agents
RULES to underpin
all Sales Skills and
Activity
2. Sales Academy Philosophy
Based on your Core Principles
14. Your High Performance Training Partner
Key Success
Factors
Increase
Sales in Line
with Strategic
Objectives
15. Your High Performance Training Partner
• Engaged at the beginning of the ‘OMT Retail Training Programme’ planning
process, the TC will continue to stay in regular contact with Shop Managers
and Supervisors via scheduled site visits and monthly phone / Skype
coaching
• The amount of In-Shop Support required at any given location will be driven
by the number of staff and by the strategic priority of the location
• Regular contact over the next 12 months will be provided to embed the
behaviour change required on the Shop Floor
• The TC will be in regular contact with key stakeholders to inform them of
progress
OMT Training Consultant (TC) Support
Note: this level of support will then lessen significantly, shifting to
monitoring performance and auditing standards
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16. Your High Performance Training Partner
• Checklists to be completed daily
• List of Current Top Sellers, Slow Movers and Promotions
• ‘On-going’ Shop Floor Observation and Assessment Form for every one of my
assigned Sales Agents
• My Monthly Team Training Plan/Record
• The Shop Training Plan
• This Month’s Shop Floor Modular Training Guides
• The Current Hot Message
4. Support Processes and Tools
Shop Floor tools- Supervisor’s Team Development Pack
Giving the Supervisor practical tools they can take
out of the back office and onto the shop floor
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17. Your High Performance Training Partner
For further information, please contact:
OMT Global
Lonsdale House
National Technology Park
Limerick
Ireland
Tel: +353 61 333 640 Ireland
Tel: +44 845 604 1768 UK
Tel: +1 610 389 7559 USA
Tel: +86 1381 7384 834
Web: www.omtglobal.com
www.retailcanvas.co
www.talentcanvas.co
Email:info@omtglobal.com
OMT Global
@OMT__HQ
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