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Riva TM  Collaboration Integration Platform for Novell ®  GroupWise ® Aldo Zanoni CEO, Managing Director Omni Technology Solutions +1.780.423.4200  Ext. 232 [email_address] www.omni-ts.com
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Riva Collaboration Integration Platform MANAGE GROUPWISE LIKE NEVER BEFORE:
Riva Background ,[object Object],[object Object],[object Object],[object Object]
Manage GroupWise Like Never Before! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Source objects  can be a GroupWise resource or account; an eDirectory object; or an external third-party application, CRM  or database.  Destination objects  can be one or multiple eDirectory  accounts, groups, containers, or GroupWise accounts  or post offices.
Manage Novell ®  GroupWise ®  Like Never Before! Riva Managed Policies Dynamically create and update Novell GroupWise information—calendars, address books, proxy access, rules, folders  and more. Riva Applications Enforce corporate signature policies. Create Dynamic and Secure Distribution Lists that include external sources. Riva Reports Provide quick and easy access to report  information that is not available using  GWCheck.
Integrate CRMs and Third-party Integration – Like Never Before The Riva CRM and Third-party Integration  Strategy for Novell ®  GroupWise ®   integrates data from third-party databases, CRMs, ERPs, business processes, management systems and others into GroupWise. Key Value:  “Synchronization of data from virtually  any source ... to any Novell GroupWise destination,  providing seamless, transparent synchronization.”
Riva GroupWise Collaboration Integration and Automated GroupWise Content Management GroupWise:  Create, delete or modify content in a destination  GroupWise resource or user account GroupWise:  Extract content from a GroupWise resource or regular account Riva is to   GroupWise content  synchronization ... ... what Novell IDM is to   directory values   synchronization.
“ It sure would be nice if...” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ It sure would be nice if...” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Riva Managed Policies and Reports ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],* Requires GroupWise 7.0.2 ,[object Object],[object Object],[object Object]
Riva Managed Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Riva Managed Signatures Riva Managed Signatures  allow you to standardize and enforce user signature content by pushing eDirectory values into each user signature. Includes support for department specific or eDirectory group specific disclaimers. Provides local language disclaimers for international companies. eDirectory Values {First} {Last} {Title}, {Department} {Company} (URL Text)‏ Office: {Phone} Fax: {Fax} Mobile: {Mobile} {Blank line} {Italian department disclaimer} Managed Signature Teruel Carassco Director, Global Sales Omni Technology Solutions Inc. www.omni-ts.com Office: +1.780.423.4200 Ext. 232 Fax: +1.780.423.4711  Mobile: +1.780.707.0099 Le informazioni contenute in questa  comunicazione e gli eventuali documenti allegati  hanno carattere confidenziale e sono ad uso  esclusivo del destinatario.
Dynamic Distribution Lists ,[object Object],[object Object],[object Object],[object Object]
Secure Distribution Lists ,[object Object],[object Object],[object Object],[object Object],[object Object]
Riva Event Monitor ,[object Object],[object Object],[object Object],[object Object]
Riva CRM and Third-party Integration Riva CRM, ERP and Third-party Integration Strategy for GroupWise  integrates data from third-party databases, CRMs, ERPs, business processes, management systems and others into GroupWise. Key Value:  “Synchronization of data from virtually  any source ... to any GroupWise destination, providing seamless, transparent synchronization.”
Riva Collaboration Integration Connectors
 
Riva’s 3Ts:  Tight, Transparent, Timely ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
More than Just a Windows Client Plug-in: Complete Platform for CRM Integration ,[object Object],[object Object],[object Object],[object Object],[object Object]
Riva CRM Desktop and Enterprise Editions ,[object Object],[object Object],[object Object],[object Object]
Sort CRM Opportunities, Quotes and Cases in GroupWise Group Labels View Standard View
Riva ConnectBar TM :  View, Edit or Delete CRM Opportunities, Quotes, Cases from GroupWise The Riva ConnectBar TM  reflects the CRM interface in the GroupWise client .
Convert a Novell ®  GroupWise ®  e-mail  into a CRM opportunity or case. RIVA SMARTCONVERT DROP FOLDERS
Create  Novell ®   GroupWise ®  CRM Dashboards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample Integrated CRM Dashboard
Useful Riva Links ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Bottom Line — Riva Delivers:  Increased Satisfaction and ROI Riva gives time back to GroupWise administrators by allowing them to use policies to automatically control user  folders, calendars, address books, signatures, distribution lists, etc. Riva delivers immediate  user adoption and satisfaction  because it gives time back to users by allowing them to work in their CRM or GroupWise and provinding them with access to information from the  the other system . Riva immediately improves a company’s  Return on Investment  by delivering transparent integration of a company’s two most  critical applications:  Novell ®  GroupWise ®  and the CRM, LOB, or other third-party application.
Thank You! Aldo Zanoni CEO, Managing Director Omni Technology Solutions +1.780.423.4200  Ext. 232 [email_address] www.omni-ts.com
Thank You! Aldo Zanoni CEO, Managing Director Omni Technology Solutions +1.780.423.4200  Ext. 232 [email_address] www.omni-ts.com
Riva Collaboration Integration Screenshots MANAGE GROUPWISE LIKE NEVER BEFORE:
Managing Connections
Managing Riva Policies
Riva Managed Calendars
Riva Secure Distribution Lists
Riva Secure Distribution Lists
Riva Secure Distribution Lists
Riva Secure Distribution Lists
Riva Secure Distribution Lists
Riva Secure Distribution Lists
Riva eDirectory Account Audit Report
Useful Riva Links ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Visit  www.omni-ts.com  for more  innovative GroupWise solutions and our new Riva on-demand  webcasts.
Riva CRM Integration Screenshots #1 GROUPWISE CRM INTEGRATION SOLUTION:
SharePoint ®  Integration for GroupWise ®
Facebook ®  Integration for GroupWise ®
SugarCRM and GroupWise Login Information
Bi-directional Synchronization
Bi-directional Synchronization  of Address Book Accounts and contacts from CRM
View and Sort CRM Opportunities, Quotes and Cases in GroupWise Group Labels View Standard View
Riva ConnectBar TM  and DropFolders TM The  Riva ConnectBar  allows you to Review, Edit or  Delete opportunities, quotes and cases directly from the GroupWise client. DropFolders  allow you to convert an email to CRM archived email, opportunity, quote or case.
 
Sort CRM Opportunities, Quotes and Cases in GroupWise Group Labels View Standard View
Riva ConnectBar TM :  View, Edit or Delete CRM Opportunities, Quotes, Cases from GroupWise The Riva ConnectBar TM  reflects the CRM interface in the GroupWise client .
Convert a Novell ®  GroupWise ®  e-mail  into a CRM opportunity or case. RIVA SMARTCONVERT DROP FOLDERS
Create  Novell ®   GroupWise ®  CRM Dashboards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sample Integrated CRM Dashboard
Flow Diagram – CRM to GroupWise ®
Flow Diagram – GroupWise ®  to CRM
Bi-directional Synchronization
SmartConvert TM  Folders – Email
SmartConvert TM  Folders – Opportunities
SmartConvert TM  Folders – Cases
SmartConvert TM  Folders – Quotes

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Riva Mailbox Management for GroupWise

  • 1. Riva TM Collaboration Integration Platform for Novell ® GroupWise ® Aldo Zanoni CEO, Managing Director Omni Technology Solutions +1.780.423.4200 Ext. 232 [email_address] www.omni-ts.com
  • 2.
  • 3. Riva Collaboration Integration Platform MANAGE GROUPWISE LIKE NEVER BEFORE:
  • 4.
  • 5.
  • 6. Manage Novell ® GroupWise ® Like Never Before! Riva Managed Policies Dynamically create and update Novell GroupWise information—calendars, address books, proxy access, rules, folders and more. Riva Applications Enforce corporate signature policies. Create Dynamic and Secure Distribution Lists that include external sources. Riva Reports Provide quick and easy access to report information that is not available using GWCheck.
  • 7. Integrate CRMs and Third-party Integration – Like Never Before The Riva CRM and Third-party Integration Strategy for Novell ® GroupWise ® integrates data from third-party databases, CRMs, ERPs, business processes, management systems and others into GroupWise. Key Value: “Synchronization of data from virtually any source ... to any Novell GroupWise destination, providing seamless, transparent synchronization.”
  • 8. Riva GroupWise Collaboration Integration and Automated GroupWise Content Management GroupWise: Create, delete or modify content in a destination GroupWise resource or user account GroupWise: Extract content from a GroupWise resource or regular account Riva is to GroupWise content synchronization ... ... what Novell IDM is to directory values synchronization.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Riva Managed Signatures Riva Managed Signatures allow you to standardize and enforce user signature content by pushing eDirectory values into each user signature. Includes support for department specific or eDirectory group specific disclaimers. Provides local language disclaimers for international companies. eDirectory Values {First} {Last} {Title}, {Department} {Company} (URL Text)‏ Office: {Phone} Fax: {Fax} Mobile: {Mobile} {Blank line} {Italian department disclaimer} Managed Signature Teruel Carassco Director, Global Sales Omni Technology Solutions Inc. www.omni-ts.com Office: +1.780.423.4200 Ext. 232 Fax: +1.780.423.4711 Mobile: +1.780.707.0099 Le informazioni contenute in questa comunicazione e gli eventuali documenti allegati hanno carattere confidenziale e sono ad uso esclusivo del destinatario.
  • 14.
  • 15.
  • 16.
  • 17. Riva CRM and Third-party Integration Riva CRM, ERP and Third-party Integration Strategy for GroupWise integrates data from third-party databases, CRMs, ERPs, business processes, management systems and others into GroupWise. Key Value: “Synchronization of data from virtually any source ... to any GroupWise destination, providing seamless, transparent synchronization.”
  • 19.  
  • 20.
  • 21.
  • 22.
  • 23. Sort CRM Opportunities, Quotes and Cases in GroupWise Group Labels View Standard View
  • 24. Riva ConnectBar TM : View, Edit or Delete CRM Opportunities, Quotes, Cases from GroupWise The Riva ConnectBar TM reflects the CRM interface in the GroupWise client .
  • 25. Convert a Novell ® GroupWise ® e-mail into a CRM opportunity or case. RIVA SMARTCONVERT DROP FOLDERS
  • 26.
  • 28.
  • 29. Bottom Line — Riva Delivers: Increased Satisfaction and ROI Riva gives time back to GroupWise administrators by allowing them to use policies to automatically control user folders, calendars, address books, signatures, distribution lists, etc. Riva delivers immediate user adoption and satisfaction because it gives time back to users by allowing them to work in their CRM or GroupWise and provinding them with access to information from the the other system . Riva immediately improves a company’s Return on Investment by delivering transparent integration of a company’s two most critical applications: Novell ® GroupWise ® and the CRM, LOB, or other third-party application.
  • 30. Thank You! Aldo Zanoni CEO, Managing Director Omni Technology Solutions +1.780.423.4200 Ext. 232 [email_address] www.omni-ts.com
  • 31. Thank You! Aldo Zanoni CEO, Managing Director Omni Technology Solutions +1.780.423.4200 Ext. 232 [email_address] www.omni-ts.com
  • 32. Riva Collaboration Integration Screenshots MANAGE GROUPWISE LIKE NEVER BEFORE:
  • 42. Riva eDirectory Account Audit Report
  • 43.
  • 44. Visit www.omni-ts.com for more innovative GroupWise solutions and our new Riva on-demand webcasts.
  • 45. Riva CRM Integration Screenshots #1 GROUPWISE CRM INTEGRATION SOLUTION:
  • 46. SharePoint ® Integration for GroupWise ®
  • 47. Facebook ® Integration for GroupWise ®
  • 48. SugarCRM and GroupWise Login Information
  • 50. Bi-directional Synchronization of Address Book Accounts and contacts from CRM
  • 51. View and Sort CRM Opportunities, Quotes and Cases in GroupWise Group Labels View Standard View
  • 52. Riva ConnectBar TM and DropFolders TM The Riva ConnectBar allows you to Review, Edit or Delete opportunities, quotes and cases directly from the GroupWise client. DropFolders allow you to convert an email to CRM archived email, opportunity, quote or case.
  • 53.  
  • 54. Sort CRM Opportunities, Quotes and Cases in GroupWise Group Labels View Standard View
  • 55. Riva ConnectBar TM : View, Edit or Delete CRM Opportunities, Quotes, Cases from GroupWise The Riva ConnectBar TM reflects the CRM interface in the GroupWise client .
  • 56. Convert a Novell ® GroupWise ® e-mail into a CRM opportunity or case. RIVA SMARTCONVERT DROP FOLDERS
  • 57.
  • 59. Flow Diagram – CRM to GroupWise ®
  • 60. Flow Diagram – GroupWise ® to CRM
  • 62. SmartConvert TM Folders – Email
  • 63. SmartConvert TM Folders – Opportunities
  • 64. SmartConvert TM Folders – Cases
  • 65. SmartConvert TM Folders – Quotes