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Discovering your customers’ world

Xeerpa Dashboards

This document is disclosed in confidence and is protected by copyright. The contents and any ideas set out or reflected in it are confidential and their disclosure to any person not specifically authorised to have
access to them may result in material damage to the author and other interested parties.
Should these documents come to the hands of anyone not specifically authorised in writing to have access to them, they should be returned immediately to Xeerpa.
Any unauthorised copying or other use is unlawful.
©  Copyright  2013  Xeerpa.

info@xeerpa.com

1

www.xeerpa.com
Discovering your customers’ world

¿Qué es Xeerpa?
Xeerpa te ayuda a conocer con detalle a cada uno de tus clientes,
interpretando la gran cantidad de datos que ellos mismos
comparten en las Redes Sociales.
Marcas y productos

Programas TV, series

Hobbies, intereses

Música

Sitios, localizaciones frecuentes

Amigos, Influencia Social

Viajes, Turismo

Tabletas, Móviles, Electrónica

Deportes, Equipos, Atletas

Hábitos de compra

Películas, Actores

Fan/Cliente

info@xeerpa.com

Tendencias, Política, ONGs

2

Perfiles educativos y profesionales
Seguidores, Siguiendo

www.xeerpa.com
Discovering your customers’ world

¿Por qué Xeerpa es única?
A diferencia de otras herramientas, Xeerpa
crea perfiles “one to one” de cada uno de tus
fans, con valiosa información sobre su edad,
estado civil, perfil educativo y profesional.

Valores de Influencia
Social, Engagement,
Promocional, Valor de
Fan...

Además, Xeerpa calcula la valoración sobre
Influencia Social, Engagement, Promocional y
Fan Value, segmentando a los fans en Oro,
Plata y Bronce.

Marcas, Intereses...

Complementa tu CRM con toda esta
información social y trae a Xeerpa datos clave
de tus otros sistemas, para dar más potencia
a tus análisis de marketing y al control de tu
comunidad en redes sociales.

Localizaciones

Qu’e dice
Más apps, últimos
contactos, eventos...

info@xeerpa.com

3

www.xeerpa.com
Discovering your customers’ world

¿Cómo funciona?
Facebook fanpage

En menos de 1 hora, conecta Xeerpa a tus aplicaciones de Facebook, o
Social Login.
Su potente motor analítico procesa los datos, los filtra, interpreta y
estructura, proporcionándote insights de tus fans en tiempo real.

Social Login

Xeerpa Dashboards

El usuario confirma
la petición de
permisos

Xeerpa Profile
Social Analysis
¿De qué hablan?
Datamining
¿Qué hacen?

Base de datos de socios (CRM)

Research
¿Qué opinan?

info@xeerpa.com

4

www.xeerpa.com
Discovering your customers’ world

1. Descubre

No todos los fans son iguales
para tu negocio

¿Qué sabes de tus fans?
Accede a sus perfiles tan pronto como entran en tus apps.

Xeerpa calcula su Influencia,
Engagement, nivel
Promocional y el Fan Value de
cada uno de ellos.

¿Qué les gusta? ¿Qué marcas siguen?
Xeerpa tiene un sistema de
categorización de gustos único que
te permite conocer el grado de
interés de los fans en cada una de
las categorías y sectores.
info@xeerpa.com

5

www.xeerpa.com
Discovering your customers’ world

2. Analiza
Selecciona tu target por edad, sexo, gustos, nivel de influencia o
engagement o por el valor de fan, con categorías Oro, Plata, Bronce...

3. Lanza tu campaña

Exporta toda la información, incluyendo las direcciones de
correo, a Excel o a Facebook Custom Audiences.
El target incluye un gran nivel de detalle de cada fan, con su
información personal, gustos, puntuaciones, localizaciones...
info@xeerpa.com

6

www.xeerpa.com
Discovering your customers’ world

con Xeerpa...
1. Descubre cómo son tus fans
2. Conecta con tus “Top Influencers”
3. Fideliza a tus Fans más valiosos
4. Personaliza con precisión tus campañas de marketing
5. Alimenta tu CRM con información social

info@xeerpa.com

7

www.xeerpa.com
¿te gustaría saber qué le apasiona a
cada uno de tus clientes?

XEERPA ESPAÑA
C/ Albarracín 58 Local 8, 28037 Madrid

XEERPA UK
28 Beaufoy Road, N17 8BB London
www.xeerpa.com info@xeerpa.com

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Xeerpa - Conocimiento social en acción

  • 1. Discovering your customers’ world Xeerpa Dashboards This document is disclosed in confidence and is protected by copyright. The contents and any ideas set out or reflected in it are confidential and their disclosure to any person not specifically authorised to have access to them may result in material damage to the author and other interested parties. Should these documents come to the hands of anyone not specifically authorised in writing to have access to them, they should be returned immediately to Xeerpa. Any unauthorised copying or other use is unlawful. ©  Copyright  2013  Xeerpa. info@xeerpa.com 1 www.xeerpa.com
  • 2. Discovering your customers’ world ¿Qué es Xeerpa? Xeerpa te ayuda a conocer con detalle a cada uno de tus clientes, interpretando la gran cantidad de datos que ellos mismos comparten en las Redes Sociales. Marcas y productos Programas TV, series Hobbies, intereses Música Sitios, localizaciones frecuentes Amigos, Influencia Social Viajes, Turismo Tabletas, Móviles, Electrónica Deportes, Equipos, Atletas Hábitos de compra Películas, Actores Fan/Cliente info@xeerpa.com Tendencias, Política, ONGs 2 Perfiles educativos y profesionales Seguidores, Siguiendo www.xeerpa.com
  • 3. Discovering your customers’ world ¿Por qué Xeerpa es única? A diferencia de otras herramientas, Xeerpa crea perfiles “one to one” de cada uno de tus fans, con valiosa información sobre su edad, estado civil, perfil educativo y profesional. Valores de Influencia Social, Engagement, Promocional, Valor de Fan... Además, Xeerpa calcula la valoración sobre Influencia Social, Engagement, Promocional y Fan Value, segmentando a los fans en Oro, Plata y Bronce. Marcas, Intereses... Complementa tu CRM con toda esta información social y trae a Xeerpa datos clave de tus otros sistemas, para dar más potencia a tus análisis de marketing y al control de tu comunidad en redes sociales. Localizaciones Qu’e dice Más apps, últimos contactos, eventos... info@xeerpa.com 3 www.xeerpa.com
  • 4. Discovering your customers’ world ¿Cómo funciona? Facebook fanpage En menos de 1 hora, conecta Xeerpa a tus aplicaciones de Facebook, o Social Login. Su potente motor analítico procesa los datos, los filtra, interpreta y estructura, proporcionándote insights de tus fans en tiempo real. Social Login Xeerpa Dashboards El usuario confirma la petición de permisos Xeerpa Profile Social Analysis ¿De qué hablan? Datamining ¿Qué hacen? Base de datos de socios (CRM) Research ¿Qué opinan? info@xeerpa.com 4 www.xeerpa.com
  • 5. Discovering your customers’ world 1. Descubre No todos los fans son iguales para tu negocio ¿Qué sabes de tus fans? Accede a sus perfiles tan pronto como entran en tus apps. Xeerpa calcula su Influencia, Engagement, nivel Promocional y el Fan Value de cada uno de ellos. ¿Qué les gusta? ¿Qué marcas siguen? Xeerpa tiene un sistema de categorización de gustos único que te permite conocer el grado de interés de los fans en cada una de las categorías y sectores. info@xeerpa.com 5 www.xeerpa.com
  • 6. Discovering your customers’ world 2. Analiza Selecciona tu target por edad, sexo, gustos, nivel de influencia o engagement o por el valor de fan, con categorías Oro, Plata, Bronce... 3. Lanza tu campaña Exporta toda la información, incluyendo las direcciones de correo, a Excel o a Facebook Custom Audiences. El target incluye un gran nivel de detalle de cada fan, con su información personal, gustos, puntuaciones, localizaciones... info@xeerpa.com 6 www.xeerpa.com
  • 7. Discovering your customers’ world con Xeerpa... 1. Descubre cómo son tus fans 2. Conecta con tus “Top Influencers” 3. Fideliza a tus Fans más valiosos 4. Personaliza con precisión tus campañas de marketing 5. Alimenta tu CRM con información social info@xeerpa.com 7 www.xeerpa.com
  • 8. ¿te gustaría saber qué le apasiona a cada uno de tus clientes? XEERPA ESPAÑA C/ Albarracín 58 Local 8, 28037 Madrid XEERPA UK 28 Beaufoy Road, N17 8BB London www.xeerpa.com info@xeerpa.com