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Olivia Reference
1. To whom it may concern,
Olivia Brown has been employed at the M&S Simply Food store at Moto Lancaster Services
since August 2010, initially as a customer services assistant before being promoted to
supervisor in 2012.
Key responsibilities of the Supervisor role include:
• Handling and reconciling large amounts of cash.
• Managing a small team of up to ten staff members.
• Complying with all legal requirements (due diligence etc..) of a food retail outlet.
• Prepare and present products to M&S standard.
• Assist with the training and development of staff members.
• To provide, and ensure their team provides, a friendly, informative and efficient
service to all customers.
Despite only working part time to accommodate her studies, Olivia has become a popular
and valued member of the team. Her punctuality and attendance are exemplary and she is a
pleasure to manage and work alongside.
I would have absolutely no hesitation in recommending Olivia and if you require any more
information please don’t hesitate to contact me.
Andy McGirl
Andrew.mcgirl@moto-way.co.uk
07792404188