Cloud computing will be entering the mainstream in 2012. Learn about the options, benefits, risks that nonprofits will face with this growing technology.
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Cloud Computing for Nonprofit Organizations
1. Cloud Computing for
Nonprofit Organizations
Joseph Scarano
February 21, 2012
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2. Protecting and Preserving the www.cjwconsulting.com
Institutional Memories of
Nonprofits Since 1993 (866) 598-0430
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4. Today’s Speaker
Joseph Scarano
CEO,
Araize
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April Hunt, Nonprofit Webinars Cheri J Weissman, CJW Consulting & Services, Inc.
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Of: Sponsored by:
5. Joseph Scarano – CEO of Araize, providers of software solutions
to nonprofit organizations since 1985. Products include
nonprofit accounting, fund raising and payroll.
6. Topic and Objectives
Overview of cloud computing – What is cloud
computing? What types of cloud computing may
affect your organization?
Objectives:
• Benefits of the cloud
• Risks of the cloud
• Understanding the different types of cloud
• How is it impacting nonprofits
7. What is the Cloud?
Cloud computing is the delivery of computing as a service
rather than a product, whereby shared resources, software,
and information are provided to computers and other
devices as a service over a network, typically the Internet.
Cloud computing provides computation, software, data
access, and storage resources without requiring users to
know the location and other details of the computing
infrastructure.
Focus on Applications and Services
8. Computing 360⁰
1960s and 1970s - Mainframes and Mini Computers
1980s and 1990s – PCs and Networks
2000s – Internet
2010s and beyond – Mobile Computing
10. Cloud Computing Growth
Worldwide Cloud Computing Market is
currently $8 billion.
• 40% in the US.
• Spending on Cloud Services will increase at
annual rate of 27%.
• SaaS market will hit $14 billion by 2014.
11. Why the Cloud?
Flexibility
Additional Capacity
Collaboration
Shared Access
Centralize Your Information
Cost
Security
12. Benefits of the Cloud
Reduced Costs - Fewer IT hours required for network
setup, software installation, upgrades and maintenance.
Lower costs associated with in house server purchases and
maintenance. Lower up front costs for software purchases.
Pay as you go model, like a utility.
Saves Time - Rapid deployment of software applications,
no need to install software and configure networks and
security. Better response time in most applications
compared to standard server and hardware.
13. Benefits of the Cloud
Scalability - You can scale your needs seamlessly rather
than having to go out and purchase new equipment and
software.
Convenience - Staff and volunteers can access your
applications from almost any Internet connection without
setting up VPNs, or systems to allow remote access to your
servers.
Open Architecture -You are no longer tied to a specific
operating system, since most cloud applications will run on
all web browsers.
14. Benefits of the Cloud
Disaster Relief - Your data will be stored in a secure data
center. You won’t have to worry about data loss from
natural or unnatural disasters.
Security - Your data will be stored with companies that are
SAS 70 compliant. Data centers are protected by firewalls,
staffed by employees that have passed background checks
and require ID badges for access. Ultimately, much more
secure than you can ever afford.
15. Risks of the Cloud
Loss of Connectivity - If you Internet connection goes
down, you don’t have access to your applications. If you
have a slow Internet connection, then cloud computing
probably will not work for you.
Service Level - Make sure your provider is reputable and
provides an acceptable level of uptime and rapid response.
Regulatory Compliance - If you require HIPAA or PCI
compliance, or other compliance, make sure your provider
is certified.
16. Types of Cloud Computing
IaaS - Infrastructure as a service. Hardware, servers,
storage.
PaaS – Platform as a Service - Operating systems,
database management, system monitoring.
SaaS – Software as a Service. Software applications,
full web services.
17. How is your Nonprofit
using the Cloud now?
Email - SaaS
Web site - PaaS and SaaS
Online banking - SaaS
Off-site Backup - IaaS
Payroll Service - SaaS
Social Media - SaaS
Webinars - SaaS
eCommerce - SaaS
18. Common SaaS Applications
Software as a Service
Document Sharing – Google Docs, MS Office Live, Zoho
CRM Solutions – Salesforce, eTapestry, Convio
Accounting – NetSuite, Intaact, FastFund
Payroll – ADP, Paychex
Backup – Mozy, Carbonite
Collaboration – Webex, GoToMeeting, ReadyTalk
Social Networking – Facebook, LinkedIn, Twitter,
Google +
19. Benefits to Your Organization
Staff can focus on what it does best – mission and
programs
Always have the latest technology
Fixed, predictable, measurable costs
Reduce IT expenses
Save on total cost of ownership
Improve capabilities and service levels
20. Things to Consider
More IT choices make decision making more
complicated and confusing.
Some cloud based services are still in their early
development stages. Haven’t reached the level of
product maturity compared to products on the market
for many years.
Other services are more mature and well developed,
such as web-hosting, conferencing and CRM.
21. Things to Consider
Lower Barrier to Entry
Because of the pay per user subscriber model, large scale
enterprise applications can be cost effective for small
organizations. The outright purchase of these
applications would not be cost effective.
Total Access
More staff and volunteers have access to the SaaS
applications.
Fund Raising, accounting, volunteer management have
solid offerings in the cloud.
22. Things to Consider
Software Costs
Legacy software applications installed on computers
and networks require maintenance and upgrades.
Migration to the cloud to replace these legacy systems
will be gradual.
Monthly fixed fees will increase. Buying and upgrading
software costs will decrease.
23. Things to Consider
Hardware Costs
Hardware costs will decrease as there will be less
reliance on internal networks and servers.
New computers will be less expensive, since most of the
computing power will be moving to the cloud.
More money will be spent on mobile devices – smart
phones and tablets.
Internet and telecommunication costs will increase due
to higher bandwidth requirements.
24. Economy of the Cloud
Reduced capital costs
Lower IT hardware costs
Lower IT staff costs
Higher Operational Costs
Monthly service fees for licensed SaaS
More reliable Internet and telecommunications
25. Evaluating a Cloud Solution
Consider the following when selecting a vendor for a
cloud solution:
Features
Reliability
Connectivity
Security and compliance
Backup procedures
Ownership of data
Costs – upfront, on-going and extras
26. Evaluating a Cloud Solution
Service Level Agreements
Contains performance metrics
Problem management resolution
Security
Data backups
Data ownership
27. Cloud Security
Advantages
External cloud data storage reduces exposure of sensitive
data
Automated security management
Redundancy and disaster recovery in place
Disadvantages
Trusting vendor
Customer’s inability to respond to audit findings
Indirect administrator accountability
Loss of physical control
28. Review
Cloud computing has a lot to offer, especially to small
nonprofits
Cloud solutions are easier to implement, more secure
and are often greener because of reduced IT
requirements.
Cloud solutions are not right for every organization or
software function
Review with peers, board, staff and consultants before
deciding to reach for the clouds.