The emerging trends and areas, pricing models, rising geographies and other significant developments that will unfold in the coming year.

1. Outlook 2012
The State of the IT Services and BPO Industry
Ed Nair
Editor, Global Services
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2. Outlook 2012 Survey - Global Services Media
Respondent Profile (n=149)
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3. Outlook 2012 Survey - Global Services Media
Services Buyer Split (n=30)
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4. Global IT Services and BPO Industry
Overall Outlook 2012 – IT Services and BPO
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5. Business Drivers of Outsourcing
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6. Outlook 2012 - Inhibitors of Outsourcing
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7. Outlook 2012 - Growth Areas in IT and BPO
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8. Outlook 2012 - Key Trends
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9. THANK YOU!
ED NAIR
ed@cybermedia.co.in
www.globalservicesmedia.com
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