Advertising channels have changed immensely with increased use of Internet in the world population. With millions of blogs and thousands of social networks a conversation and content that once existed in controlled environments in hands of corporations, are now opened to everyone. Once passive consumers have become active participants in branding and marketing initiatives. Proactive companies today that are aware of the power of Internet and Social Media, are relocating more resources towards the digital media.

1. Social Media Brand Management Nika Mohar, MBA @NikaMohar

2. Who blips, who diggs, who tweets?

4. Technology 1893 1923 1990 new millenium 2007

5. Technology People

6. WE SOCIALIZE

7. WE SOCIALIZE

10. Who has the power? I can post anything I want. I can Google anything I want. Nearly everyone.

11. Millions of consumers are talking . Are You Listening?

12. Domino’s Pizza, April 2009

13. Proactive companies: Listen.

14. Proactive companies: Communicate. Interact.

15. Barack Obama’s speech Over 140 Mill pageviews, 21 Mill live video streams, 1.3 current.

16. Blendtec iPhone Video

18. Proactive companies: Provide excellent service and handle complaints.

19. Proactive companies: know that measuring & interpreting & acting is a key competitive advantage for today’s consumer-centered brands .

20. Damage control: Domino’s

21. Go beyond broadcast. Become a friend of your audience. Engage. Listen. Interact. Interactive.agency Be proactive. Switch to www.

22. Thank you.

23. Nika Mohar [email_address] @NikaMohar Linkedin Facebook Skype .....