10. ONE TOUCH SOCIAL UPDATE
Enhancing ‘Customer Loyalty’ is just one of them
11. Every loyal customer will be given a NFC enabled ‘MYTAGS ’which can be in the form of a Card/Sticker
embedded with their Social ID. (Facebook).
Those customer who have smartphones with NFC connectivity, they will not require above, they will
simply download an MYTAGS App from Google Playstore.
13. ONE TOUCH - SOCIAL UPDATE
ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION
Enhancing ‘Customer Loyalty’ is just one of them
14. LOYALTY POINTS ARE DIRECTLY SENT TO MYTAGS APP ON CUSTOMER”S PHONES/CARDS…….TO REDEEM JUST ONE TOUCH AT
CASH COUNTER IS ENOUGH . HOTEL CAN ALSO SEND PROMOTIONAL OFFERS DIRECTLY TO CUSTOMER VIA OFFER PUSH.
15. ONE TOUCH - SOCIAL UPDATE
ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION
ONE TOUCH – ACCESS FOR CUSTOMERS
Enhancing ‘Customer Loyalty’ is just one of them
16. THIS WILL HELP KEEP TRACK OF ENTRY EXIT PAPERLESSLY WITHOUT MANPOWER AND WILL LEAD TO GREATER CUSTOMER SATISFACTION
17. ONE TOUCH - SOCIAL UPDATE
ONE TOUCH - POINTS / VOUCHER DELIVERY/REDEEMPTION
ONE TOUCH – ACCESS FOR CUSTOMERS
ONE TOUCH – MANY CAPABILITIES OF MYATGS
Enhancing ‘Customer Loyalty’ is just one of them
18. Consumer Data Collection Touch Points
Club SWISSOTEL
Share Intelligence
with SWISSOTEL
Targeting Communication & Activities Basis Intelligence