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@NICKWECREATE
@NICKJANKEL




SCIENCE FOR
IMAGINEERS
NICK JANKEL, WECREATE
KAOS PILOTS
FEB 2012
DAY 2
SENSE MAKING &
SYSTEMS THINKING
INTENTION           KNOWLEDGE                 TERMS                 LENSES

                                                                   REDUCTIONISM
                     EXPLANATION OF       NATURALISM / REALISM   EMPIRICAL ANALYSIS
  KNOW ‘TRUTH’
                         WHAT IS                PROOF               INDUCTION /
                                                                     DEDUCTION


PREDICT / CONTROL   CORROBORATION OF                               EVIDENCE BASE
                                            INSTRUMENTALISM
     NATURE           WHAT WORKS                                        RCTS


                                                                      SEMIOTICS
                                                                      CONTEXT
  APPRECIATE /      UNDERSTANDING OF
                                             HERMENEUTICS           QUAL / QUANT
   EMPATHISE         HOW THINGS ARE
                                                                         PO
                                                                 DISCOURSE ANALYSIS

                                                                  DECONSTRUCTION
                     CRITICISM OF WHY        STRUCTURALISM
  DISEMPOWER                                                       ‘ARCHEOLOGY’
                        THINGS ARE          POST MODERNISM
                                                                  CRITICAL THEORY

                                                                 SYSTEMS / CYNEFIN
                    INSIGHT INTO HOW TO                          ACTION RESEARCH
    IMPROVE                                  EMANCIPATION
                       CHANGE THINGS                                 CRITICAL
                                                                  CONSCIOUSNESS
WORK THROUGH YOUR PROBLEM WITH
EACH INTENTION
WHAT KIND OF RESEARCH METHODS?
WHY?
WHAT IS OPPORTUNITY / THREAT WITH
EACH?
TODAY
INTRO TO SYSTEMS THINKING. CONTENT & CONTEXT.
CAUSES AND EFFECTS VS. TRIGGERS AND DRIVERS. FEEDBACK
MECHANISMS. PREFERRED STATES. SYSTEM VS. INDIVIDUAL.  SYSTEMS &
INNOVATION. WHOLE SYSTEMS CHANGE. TRIM TABS/ SWEETSPOTS.

WORK WITH SYSTEMS THINKING

THE BEER GAME OR OTHER GAMES FROM GAME-THEORY LIKE
PRISONERS DILEMMA, ULTIMATUM GAME, ETC. TO SHOW THE SOCIAL
MECHANISMS IN HUMAN BEHAVIOUR.

BUILD A SYSTEMS MAP TOGETHER AND LOOK FOR OPPORTUNITIES AND
SWEET SPOTS TO TRANSFORM IT WITH INNOVATION
HEART
CENTRED, GROUNDED
HOW DO YOU SOLVE MY BACK ACHE?
COLLAPSE
“We still have not seen much
movement on... the deep systemic
issues that cause the current cluster of
crisis symptoms to be reproduced time
and again. I believe that the most
important root issue of the current
crisis is our thinking: how we
collectively think.”


C OTTO SCHARMER
HOW WE THINK
LINEAR, REDUCTIONIST, MECHANISTIC
LINEARITY
CAUSE / EFFECT
BLAME AGENTS / INTENTIONS
REALISM / SCIENTISM
EVIDENCE
BASED INTERVENTIONS
SYMPTOMS
ROOT ‘CAUSES’
WHOLENESS
BIOLOGY: VON BERTANALFY
“There can be no scientific study of
society, either in its conditions or its
movements, if it is separated into
portions, and its divisions are
studied apart.”



COMTE
ACHILLES: I WILL BE GLAD TO INDULGE BOTH OF YOU, IF YOU
WILL FIRST OBLIGE ME, BY TELLING ME THE MEANING OF THESE
STRANGE EXPRESSIONS, “HOLISM” AND “REDUCTIONISM”.


CRAB: HOLISM IS THE MOST NATURAL THING IN THE WORLD TO
GRASP. IT’S SIMPLY THE BELIEF THAT “THE WHOLE IS GREATER
THAN THE SUM OF ITS PARTS”. NO ONE IN HIS RIGHT MIND COULD
REJECT HOLISM.

ANTEATER: REDUCTIONISM IS THE MOST NATURAL THING IN THE
WORLD TO GRASP. IT’S SIMPLY THE BELIEF THAT “A WHOLE CAN
BE UNDERSTOOD COMPLETELY IF YOU UNDERSTAND ITS PARTS,
AND THE NATURE OF THEIR ‘SUM’”. NO ONE IN HER LEFT BRAIN
COULD REJECT REDUCTIONISM
SYSTEM
INDIVIDUAL PARTS
PARTS AFFECT EACH OTHER
WHOLE MORE THAN SUM
PERSIST IN DIFFERENT SETTING
KP?
INDIVIDUAL PARTS?
PARTS AFFECT EACH OTHER?
WHOLE MORE THAN SUM?
PERSISTS?
SYSTEMS
HAVE IDENTITIES WHICH RESIST CHANGE
RESPOND TO INTERVENTIONS
ATTEMPT TO SHAPE PEOPLE / PLACES
COMPLEX BEHAVIOUR
LEARN
SYMBOLIC EXCHANGES
SYSTEMIC
COMPLEMENTARY INTERACTIONS
TRIGGERS, DRIVERS, RESPONSES
PATTERNS EMERGE OVER TIME
SYSTEMS CAUSE BEHAVIOUR (VICE VERSA)
MUTUAL RESPONSIBLITY
INTENTIONS ARE NOT ALWAYS CLEAR
DIALOGIC
CONSTRUCTED & REAL
TANGIBLE & CONCEPTUAL
CREATE & CREATED
CONSTELLATIONS
FAMILY DYNAMICS
MUTUAL OWNERSHIP
EMPATHIC DISCOVERY
“Reality is made up of circles, but we
see straight lines. Herein lies the
beginnings of our limitation as systems
thinkers.”



PETER SENGE
systems images
CHALLENGING
TAUGHT TO ANALYSE, MECHANISE
LINEAR MODE OF THINKING (LANGUAGE)
BIASES & ASSUMPTIONS
SYSTEMS MASQUERADE AS EVENTS
“Unlike curiosity or empiricism, holism takes a while to
acquire and appreciate.”




NICHOLAS CHRISTAKIS
CHALLENGING
TAUGHT TO ANALYSE
LINEAR MODE (LANGUAGE)
BIASES & ASSUMPTIONS
MASQUERADE AS EVENTS
MULTIVERSE
MANY STAKEHOLDERS / PERSPECTIVE
MULTIPLE INTENTIONS
MANY FRAMES / INTERPRETATIONS
INTERVENTIONS
HIGHLY CHARGED
SCOPING CHALLENGES MANY
MAPPING
SYSTEMS
FEEDBACK
OSCILLATIONS BETWEEN POSITIVE &
NEGATIVE LOOPS (& INTENTIONS)
THE PAST FEEDS INTO THE FUTURE
DRAW KAOS PILOT SYSTEM
BOUNDARIES
WHERE?
“A system is anything we happen to
draw a boundary around. ”




RICHARD VERYARD
LAW
UNINTENDED CONSEQUENCES
SURPRISES!
STATE
PREFERRED OR NOT

NOT NORMATIVE ‘RIGHT’ OR ‘WRONG’
IDENTIFY PREFERRED KP STATE
“Something hit me very hard once,
thinking about what one little man
could do. Think of the Queen Mary - the
whole ship goes by and then comes the
rudder. And there's a tiny thing at the
edge of the rudder called a trim tab.”


BUCKMINSTER FULLER
SWEET
SPOTS FOR MULTIPLE INTERVENTIONS
REAMP.ORG
STATUS QUO
MAINTAINED BY OUTDATED ASSUMPTIONS
PLATO
CONVENIENT LIES
DEFENDED
BY THE GROUP THINK OF THOSE IN POWER
52
Breakthrough                   Breakthrough
                                    Concept




               The Problem

                               Breakthrough
                                       Idea




               Conventional
               Mindset

                               Breakthrough
                                    Insights




               Conventions /
               Assumptions
Breakthrough                               Breakthrough
                                                Concept

      Non-techies are not buying
        or using computers as                              Think different with
         much as they should.                                   an Mac.


                            The Problem

                                           Breakthrough
                                                   Idea
          Computers are not                             Computers can be a
             designed for                                force for amazing
         creativity. They are                        creativity if designed for
        there for productivity.                        beauty, usability and
                                                            playfulness.
                            Conventional
                            Mindset

                                           Breakthrough
         Productivity is the                    Insights
           key benefit of                             We are all artists;
         machinery which                               we are here to
          helps us be more                              express not
         productive cogs in                               possess.
            the machine. Conventions /
                            Assumptions
Breakthrough                   Breakthrough
                                    Concept




               The Problem

                               Breakthrough
                                       Idea




               Conventional
               Mindset

                               Breakthrough
                                    Insights




               Conventions /
               Assumptions
WORK THROUGH SOME ASSUMPTIONS IN
THE KP SYSTEM...
DRAW BREAKTHROUGH SYSTEM OF YOUR
‘PROBLEM’
SPOT ASSUMPTIONS
IDENTIFY SWEETSPOTS
BEHAVIOUR
IN SYSTEMS
GAME
THEORY
PRISONER’S
GAME
ULTIMATUM
GAME
CUBA
MISSILE CRISIS
WHY DO YOU DO (OR NOT) YOUR
ASSIGNMENTS?
RATIONAL
CHOICE THEORY
HOMO
ECONOMICUS
“An arbitrary definition of man, as a
being who inevitably does that by
which he may obtain the greatest
amount of necessaries, conveniences,
and luxuries, with the smallest
quantity of labour and physical self-
denial with which they can be
obtained.”


JOHN STUART MILL
UNCONSCIOUS
MESMER
CHARCOT
FREUD
JAMES
BEHAVIOURAL
SKINNER
OPERANT CONDITIONING
RULES
REWARDS
COGNITIVE
PSYCHOLOGY
BOUNDED
RATIONALITY
BEHAVIOURAL
ECONOMICS
BIASES
HEURISTICS
PROSPECT
THEORY
NUDGE
INTERVENTIONS
NUDGE
INTERVENTIONS
PEER
POWER / PRESSURE
DRIVES
MEMBERSHIP, MASTERY, MEANING

AMOR
HEART
CENTRED, GROUNDED
CO-CREATE 1+ CONCEPTS THAT COULD
MOVE YOUR SYSTEM TO A PREFERRED
STATE
ACKNOWLEDGEMENTS
FRANK BARRETT & DAVID COOPERRIDER (AI)
PETER SENGE (SYSTEMS)
STANFORD ENCYLOPEDIA OF PHILOSOPHY
WIKIPEDIA
MICHELLE HOLLIDAY (COMPLEXITY)
BELTOWSKA & RAE (SYSTEMS IMAGES)
AIDAN WARD & RICHARD VERYARD (SYSTEMS)
RICHARD SEEL (COMPLEXITY)
CONNECT
NICK@WECREATE.CC


WECREATE.CC (THIS WILL BE UP IN FEW DAYS)
NICKJANKEL.COM

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SENSE MAKING & SYSTEMS THINKING