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GrowBizProgram, Copenhagen May 8th

       Germany Market Overview
Reinhold Säckl, Senior Management Consultant ICT
What are we doing?

    • Help Danish companies to enter the German
       market successfully
    • Help established Danish companies to expand
       their business in Germany
    • Promote Denmark as an innovative business
       partner
    • Raise the profile of Denmark as an important
       trading partner of Germany
The Trade Council of Denmark -



Accompanying enterprises across the border




                                             Strategy                     Evaluation                Decision & Investment



Project Management Assistance

                                                                                             Joint project          Coordination
     Business opportunity                                Market entry      Project partner   management            and support of
     analysis and market                                  strategy          identification   with regional          negotiations
           research                                        support           and contact     development              with local
                                                                                                agency               authorities


Location Consulting/Site Evaluation


                                                                                                                      Final site
 Identification of project-                              Cost factor            Site            Site visit
                                                                                                                      decision
 specific location factors                                analysis          preselection      organization
                                                                                                                       support



Support Services


                                                        Project-related    Organization of                         Accompanying
                                                         financing and     meetings with                             incentives
 Identification of relevant                                                                  Administrative
                                                           incentives      legal advisors                          application and
   tax and legal issues                                                                      affairs support
                                                          consultancy      and financial                           establishment
                                                                              partners                               formalities
Example of services
Technology scouting                      Technology/R&D partner search
                                         Incubator facilities
Trend spotting
                                         Capital connection
Match-making                             R&D recruitment
R&D cooperation agreements               Innovation inspiration tours
Access to R&D, Innovation and networks   Network management
Mapping (i.e. funding/7FP)               Medtech/Pharma/Biotech
Innovation workshops
Invention advisory board
Facts & Figures: Germany in Numbers
                                                                                      DK
                                                                                                        BALTIC SEA
                                                                                  FLENSBURG

  Form of Government – Federal Republic (16 states)             NORTH SEA                     KIEL
                                                                                                                 ROSTOCK
  Population 82 mio.                                                            SCHLESWIG-HOLSTEIN
                                                                                                MECKLENBURG- WESTERN
                                                                                                     POMERANIA
                                                                                                        SCHWERIN
  The largest economic power in Europe                                                        HAMBURG
                                                                                       HAMBURG
  GDP of € 2.5 billion                                                            BREMEN
                                                                                  BREMEN                                              PL
                                                                                                                    BERLIN
                                                           NL           LOWER SAXONY
  Export-oriented Economy                                                                                                  BERLIN

  Decentralized Structures                                                                 HANOVER                     POTSDAM
                                                                                                                    BRANDENBURG
  Economic Power Centers                                                                                 MAGDEBURG
  Large Manufacturing Base (Automobiles, Machinery)                                                  SAXONY-ANHALT
                                                            NORTH RHINE-WESTPHALIA
                                                      BE                                                 HALLE
                                                                                                                     LEIPZIG
                                                                   DÜSSELDORF
                                                                                                                    SAXONY      DRESDEN
  A Typical German Company                                                                            ERFURT
                                                                     COLOGNE
  Technology driven SME business                                                 FRANKFURT
                                                                                                THURINGIA
  Privately Owend                                     LUX                        HESSE                                          CZ
                                                                        WIESBADEN
                                                                             MAINZ
                                                            RHINELAND PALATINATE                        NUREMBERG
                                                                SAARLAND
                                                                   SAARBRÜCKEN
                                                                                                        BAVARIA
                                                            F
                                                                                      STUTTGART



                                                                                                            MUNICH
                                                                        BADEN- WÜRTTEMBERG                                     AUT


                                                                                 CH
The German Economy – The Headlines in 2011
The German Economy – Key Performance Indicators



   GDP Growth YoY and Unemployment Rate in % (2010)
                                                                                                   2011
                                                                                                   2.9%

                                                                                                   6.8%




   Sources: German Federal Statistical Office, Eurostat, OECD, International Monetary Fund (IMF)
Germany as a Business Location

•   Close to Denmark
•   Leading and stabile Economy
•   Secure Investment Environment
•   German Speaking Countries
•   Germany is looking at Denmark (IT for Renewable Energy Sector, School, Public
    Services etc.)
•   Long term relationships with customers and suppliers
Germany as a Business Location
The place to be for high-tech businesses: international top managers choose Germany
for quality and innovation

                                             choose Germany as the best future sourcing location
                                             right after China, the USA, and India.
                      14%
                     Future
                       Sourcing



                                    say that quality is the main reason for the decision, pointing out
                                     the country‘s global reputation for Made in Germany product
      35%                            and manufacturing excellence.


            Quality
                                                               choose Germany for its potential for
                                          13%                   business, leaving USA and India behind.
                                        Business


Note: The PwC 14th Annual Global CEO Survey asked 1,200 top managers and government officials about their corporate outlook and future
decisions. Source: Pricewaterhouse Coopers (PwC) 2011
Economic Power Centres

                                                                                                     Average population density: 231/km2
                                                                                                     40.3 million (48.9%) of the German population live in
                                       4                                                                metropolitan areas with more than 500 people/km2

                                                                                                     Major metropolitan regions:
                                                                  2                                     Rhein / Ruhr Area
                                   8                                                                1
                                                                                                        (Cologne, Düsseldorf, Dortmund, Essen):       5.7 million
                                                                                                        i.e. Telecommunication industry

                                                                                                    2   Berlin:                                       4.2 million
          1                                                                                             i.e. Internet, healthcare
                                                           9
                                                                                                    3   Stuttgart:                                    2.6 million
                                                                                                        i.e. Mechanical engineering

                                                                                                    4   Hamburg:                                      2.6 million
                                                                               > 500 people/km2         i.e. Logistics, media
                         6
                                                                               > 200   people/km2   5   Munich:                                       1.9 million
                                                                                                        i.e. Automotive, mechanical engineering etc
                                                                               > 100   people/km2
                                              7
                                                                               > 50 people/km2      6   Frankfurt a. M.:                              1.9 million
                                                                                                        i.e. Finance & banking
                             3                                                 ≤ 50 people/km2
                                                                                                    7   Nuremberg:                                    1.0 million
                                                                                                        i.e.Embedded systems
                                                                      Cities
                                                                                                    8   Hanover:                                      1.0 million
                                                   5                           > 1,000,00 people
                                                                                                        i.e. Automotive
                                                                               > 500,000 people
                                                                                                    9   Leipzig:                                      0.6 million
                                                                               ≤ 500,000 people         i.e. Renewable energies, chemistry
Source: Atlas Deutschland 2010; Federal Statistical Office 2010
ICT Companies, Clusters & Competence Networks



                                                                                                                    Competence Network            Federal State

                                                                                                                 Baden-Württemberg:
                                                                                                                                            Baden-Württemberg
                                                                                                                 Connected
                                                                                                                 GEOkomm networks           Brandenburg
                                                                                                                 IT Saar                    Saarland
                                                                                                                 IT4work                    Hessen
                                                                                                                 medRegio Lübeck            Schleswig-Holstein
                                                                                                                 Mobilfunk                  NRW
                                                                                                                 Mobile Solution Group      Bremen
                                                                                                                 REGINA e.V.                NRW
                                                                                                                 Virtual Dimension Center   Baden-Württemberg




                                                                                                                 We have associations for most
                                                                                                                 vertical IT sectors
                                                                                                                 National and federal
Source: BMWi – Kompetenznetze Deutschland (kompetenznetze.de), BITKOM/Roland Berger 2008, Bureau van Dijk 2008
The German ICT Market

  ICT Industry Market Volume (2010)
                                           800

                                                     705
                                           700


                                           600
                                                                   Germany‘s ICT industry is ranked
         Market Value (billions of Euro)




                                                                   4th in worldwide comparison of
                                           500
                                                                   market volume
                                           400


                                           300

                                                           221
                                           200
                                                                            187
                                                                                  1
                                                                                  3
                                                                                  5       144         135
                                           100


                                                 0
                                                     USA   Japan          China         Germany        UK



Note*: figures rounded
Source: EITO Report 2011


08.05.2012 – German ICT Market – Business Opportunities | 8
The German ICT Market
  33.000 companies and 832,500 full time employees work directly in the ICT sector

Employees in the German ICT sector
(2010)
                  TC
                                                    •   Another 650.000 ICT specialitst work in other
              Hardware;
                6.1%
                                                        industries , i.e. automotive, finance, etc.
                                                    •   Within the ICT sector a total number of 18.600
    TC
 Services;
                                                        new highly qualified jobs were created in 2011
  21.4%
                                                    •   Most of the new workplaces were created in
                                                        medium-sized enterprises in the software an
                                                        IT-industry
                                                    •   The software and IT-service sectors are one of
    IT
Hardware;                                               the job motors of the German Industry
  2.8%
                                                    •   Challenges 2012
                                     Software           Qualified People
                                      and IT
                                     Services;          Salaries
                                      69.7%




Source: BITKOM, 2011
The German IT Market



The most important IT trends and challenges 2012

                       Cloud Computing                                                    51

                             IT Security                                             48

                    Embedded Systems                                            46

            Broadband Internet Access                                      41

               Location-based Services                                38

                            Smart Grids                              37

                           Virtualization                       35

             Softw are-based Products                      29

        Web-based Services and Trade                  27

         IT Systems in the Health Sector              26

                               Green IT               26

                            Smart Home           22

                         Government IT      17



   Source: VDI, March 2011
IT Services – Cloud Computing


                                                        Cloud Computing Sales in
•   10% of total IT spending will go into Cloud
                                                        Germany (in EUR billion)
    Computing technologies in 2015
                                                        9
•   Cloud Services (turnover):
    EUR 550 million in 2011                             8                                       8.2

    EUR 4.8 million in 2015 (+ 773 %)                   7

•   Cloud Infrastructures                               6                                6.5

    EUR 400 million in 2011
                                                        5
    EUR 2.6 billion in 2015 (+ 550 %)
                                                        4                          4.5
•   Cloud enabling services incl. consulting services
    (turnover):                                         3
                                                                            3.1
    EUR 200 million in 2011                             2
    EUR 800 million in 2015 (+300%)                                 1.9
                                                        1
                                                            1.1

                                                        0
                                                            2010   2011   2012    2013   2014   2015
Telecommunications
 The telecommunications sales volume in Germany is forecast to
 consolidate at EUR 66.0 billion in 2012

Sales in the German                         Trends in the German
Telecommunications Market (in EUR bn)       Telecommunications Market

80
                                                    Segment         2010     2011     2012


       66.1                   65.7   66.0
                                            Mobile data services    +18.2%   +14.0%   +10.0%
60

                                            Fixed data services     +0.9%    +1.2%    +1.2%



40                                          Mobile voice services   -2.3%    -6.5%    -3.5%



                                            Fixed voice services    -8.0%    -7.5%    -7.5%

20




0
       2010                   2011   2012
       Source: BITKOM, 2012
IT -Security


Sales of German IT Security Market by                                  The market for IT security (products and services) is
Segments (in € million)                                                growing due to steadily increasing risk potential
4500


4000

                                                    Network security
3500
                                             493
                                                                             Sales of German IT security reached
                                      449    438
                                                    Equipment                EUR 490 billion in 2012
3000                                                security
                               413    396
                                             229
                                                    Information              In international comparison German
                                             119
2500                                         234
                                                    security                 users show a high need for security
                        385    361    205
                                      107           Web security
                                             233
            359                181    203
2000              331
                               95
                                      215
                          158 1 7 4
        305
                       84                           Data security
                              196
            139     149
1500    5
            127         181
              168
                                                    Permission
1000                                         2114   management
                                      1816
                               1548                 Services
                        1317
       1124
500


  0
        2008 2009 2010e 2011e 2012e
        2008   2009 2010 2011 2012

Source: IDC, 2011
Doing business with Germans – cultural tendencies…

    • Germans have a reputation for being thorough, exact and direct
    • clear, direct communication, concise presentation important – come to the
      point!
    • Germans are direct in expressing views and opinions (no hidden language or
      reading between the lines)
    • English language skills
    • Formal and business culture (language and dress code)
    • Just in time…..
    • Forward thinking / Anticipation of potential problems
    • What is being said will be taken seriously, promises made are held and small
      talk is withheld
    • Germans are impressed with quality, reliability and reputation
        => show that you are prepared and confident (Market & Meeting Partner
           Knowledge, Competition, Translations etc.
    • They aim for long-term business relationships!
A successful market entry is down to preparation


    • Blue vs Red Ocean
    • Understand your target market AND your product!
       - Value Proposition
       - - Competitors
                    Who are current competitors?
                    Local or global players?
                    What are their positions, goals, strategies and USPs?
                    Who are their investors?
       - How does your product/ service/ provide value compared to competitors?
       - What is the value for the potential partner, reseller, distributor, direct
          account?
       - Customer Segmentation (Beachhead, Lighthouse, etc.)
       - Channel Partner Modell
                    Profile and the criteria? (number of employees, national/
                    regional coverage? After sales support y/n?
    • Bring it all together in a Go-To-Market Strategy!
    • Be present in the market (local phone, address, contact details!)
    • Be creative!
Recent project: Digital Case Management
• Company focused on Digital Case Management and Paperless Workflow
• 6 Ministries in DK
• Partner with Focus on Public Sector, good network, national coverage
• 15 potential companies have been identified
• ZERO interest!
• New strategy:
    • Forget partners for now
    • Find organizations on a science level consulting the Public Sector
    • Meeting at Ministry Level
• Science Partner “Fraunhofer Institute” FRAUNHOFER
• Meeting at the Embassy in Berlin between
        Jacob Heinzen, PS Ministry of Transportation DK
        Cornelia Grothe, PS Ministry of Transportation GER + Head of CIO-Group
        Ambassador, the client
Recent project: Digital Case Management
Outcome so far:
• Pilot at the Fraunhofer FOKUS Institut, focused on solutions for the Public Sector
• Pilot at the Ministry of Transportation
MAKE ONE OF DENMARK’S STRONGEST BRANDS




                   YOURS

                                         23

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Tyskland - markedsinformation

  • 1. GrowBizProgram, Copenhagen May 8th Germany Market Overview Reinhold Säckl, Senior Management Consultant ICT
  • 2. What are we doing? • Help Danish companies to enter the German market successfully • Help established Danish companies to expand their business in Germany • Promote Denmark as an innovative business partner • Raise the profile of Denmark as an important trading partner of Germany
  • 3. The Trade Council of Denmark - Accompanying enterprises across the border Strategy Evaluation Decision & Investment Project Management Assistance Joint project Coordination Business opportunity Market entry Project partner management and support of analysis and market strategy identification with regional negotiations research support and contact development with local agency authorities Location Consulting/Site Evaluation Final site Identification of project- Cost factor Site Site visit decision specific location factors analysis preselection organization support Support Services Project-related Organization of Accompanying financing and meetings with incentives Identification of relevant Administrative incentives legal advisors application and tax and legal issues affairs support consultancy and financial establishment partners formalities
  • 4. Example of services Technology scouting Technology/R&D partner search Incubator facilities Trend spotting Capital connection Match-making R&D recruitment R&D cooperation agreements Innovation inspiration tours Access to R&D, Innovation and networks Network management Mapping (i.e. funding/7FP) Medtech/Pharma/Biotech Innovation workshops Invention advisory board
  • 5. Facts & Figures: Germany in Numbers DK BALTIC SEA FLENSBURG Form of Government – Federal Republic (16 states) NORTH SEA KIEL ROSTOCK Population 82 mio. SCHLESWIG-HOLSTEIN MECKLENBURG- WESTERN POMERANIA SCHWERIN The largest economic power in Europe HAMBURG HAMBURG GDP of € 2.5 billion BREMEN BREMEN PL BERLIN NL LOWER SAXONY Export-oriented Economy BERLIN Decentralized Structures HANOVER POTSDAM BRANDENBURG Economic Power Centers MAGDEBURG Large Manufacturing Base (Automobiles, Machinery) SAXONY-ANHALT NORTH RHINE-WESTPHALIA BE HALLE LEIPZIG DÜSSELDORF SAXONY DRESDEN A Typical German Company ERFURT COLOGNE Technology driven SME business FRANKFURT THURINGIA Privately Owend LUX HESSE CZ WIESBADEN MAINZ RHINELAND PALATINATE NUREMBERG SAARLAND SAARBRÜCKEN BAVARIA F STUTTGART MUNICH BADEN- WÜRTTEMBERG AUT CH
  • 6. The German Economy – The Headlines in 2011
  • 7. The German Economy – Key Performance Indicators GDP Growth YoY and Unemployment Rate in % (2010) 2011 2.9% 6.8% Sources: German Federal Statistical Office, Eurostat, OECD, International Monetary Fund (IMF)
  • 8. Germany as a Business Location • Close to Denmark • Leading and stabile Economy • Secure Investment Environment • German Speaking Countries • Germany is looking at Denmark (IT for Renewable Energy Sector, School, Public Services etc.) • Long term relationships with customers and suppliers
  • 9. Germany as a Business Location The place to be for high-tech businesses: international top managers choose Germany for quality and innovation choose Germany as the best future sourcing location right after China, the USA, and India. 14% Future Sourcing say that quality is the main reason for the decision, pointing out the country‘s global reputation for Made in Germany product 35% and manufacturing excellence. Quality choose Germany for its potential for 13% business, leaving USA and India behind. Business Note: The PwC 14th Annual Global CEO Survey asked 1,200 top managers and government officials about their corporate outlook and future decisions. Source: Pricewaterhouse Coopers (PwC) 2011
  • 10. Economic Power Centres  Average population density: 231/km2  40.3 million (48.9%) of the German population live in 4 metropolitan areas with more than 500 people/km2  Major metropolitan regions: 2 Rhein / Ruhr Area 8 1 (Cologne, Düsseldorf, Dortmund, Essen): 5.7 million i.e. Telecommunication industry 2 Berlin: 4.2 million 1 i.e. Internet, healthcare 9 3 Stuttgart: 2.6 million i.e. Mechanical engineering 4 Hamburg: 2.6 million > 500 people/km2 i.e. Logistics, media 6 > 200 people/km2 5 Munich: 1.9 million i.e. Automotive, mechanical engineering etc > 100 people/km2 7 > 50 people/km2 6 Frankfurt a. M.: 1.9 million i.e. Finance & banking 3 ≤ 50 people/km2 7 Nuremberg: 1.0 million i.e.Embedded systems Cities 8 Hanover: 1.0 million 5 > 1,000,00 people i.e. Automotive > 500,000 people 9 Leipzig: 0.6 million ≤ 500,000 people i.e. Renewable energies, chemistry Source: Atlas Deutschland 2010; Federal Statistical Office 2010
  • 11. ICT Companies, Clusters & Competence Networks Competence Network Federal State Baden-Württemberg: Baden-Württemberg Connected GEOkomm networks Brandenburg IT Saar Saarland IT4work Hessen medRegio Lübeck Schleswig-Holstein Mobilfunk NRW Mobile Solution Group Bremen REGINA e.V. NRW Virtual Dimension Center Baden-Württemberg We have associations for most vertical IT sectors National and federal Source: BMWi – Kompetenznetze Deutschland (kompetenznetze.de), BITKOM/Roland Berger 2008, Bureau van Dijk 2008
  • 12. The German ICT Market ICT Industry Market Volume (2010) 800 705 700 600 Germany‘s ICT industry is ranked Market Value (billions of Euro) 4th in worldwide comparison of 500 market volume 400 300 221 200 187 1 3 5 144 135 100 0 USA Japan China Germany UK Note*: figures rounded Source: EITO Report 2011 08.05.2012 – German ICT Market – Business Opportunities | 8
  • 13. The German ICT Market 33.000 companies and 832,500 full time employees work directly in the ICT sector Employees in the German ICT sector (2010) TC • Another 650.000 ICT specialitst work in other Hardware; 6.1% industries , i.e. automotive, finance, etc. • Within the ICT sector a total number of 18.600 TC Services; new highly qualified jobs were created in 2011 21.4% • Most of the new workplaces were created in medium-sized enterprises in the software an IT-industry • The software and IT-service sectors are one of IT Hardware; the job motors of the German Industry 2.8% • Challenges 2012 Software Qualified People and IT Services; Salaries 69.7% Source: BITKOM, 2011
  • 14. The German IT Market The most important IT trends and challenges 2012 Cloud Computing 51 IT Security 48 Embedded Systems 46 Broadband Internet Access 41 Location-based Services 38 Smart Grids 37 Virtualization 35 Softw are-based Products 29 Web-based Services and Trade 27 IT Systems in the Health Sector 26 Green IT 26 Smart Home 22 Government IT 17 Source: VDI, March 2011
  • 15. IT Services – Cloud Computing Cloud Computing Sales in • 10% of total IT spending will go into Cloud Germany (in EUR billion) Computing technologies in 2015 9 • Cloud Services (turnover): EUR 550 million in 2011 8 8.2 EUR 4.8 million in 2015 (+ 773 %) 7 • Cloud Infrastructures 6 6.5 EUR 400 million in 2011 5 EUR 2.6 billion in 2015 (+ 550 %) 4 4.5 • Cloud enabling services incl. consulting services (turnover): 3 3.1 EUR 200 million in 2011 2 EUR 800 million in 2015 (+300%) 1.9 1 1.1 0 2010 2011 2012 2013 2014 2015
  • 16. Telecommunications The telecommunications sales volume in Germany is forecast to consolidate at EUR 66.0 billion in 2012 Sales in the German Trends in the German Telecommunications Market (in EUR bn) Telecommunications Market 80 Segment 2010 2011 2012 66.1 65.7 66.0 Mobile data services +18.2% +14.0% +10.0% 60 Fixed data services +0.9% +1.2% +1.2% 40 Mobile voice services -2.3% -6.5% -3.5% Fixed voice services -8.0% -7.5% -7.5% 20 0 2010 2011 2012 Source: BITKOM, 2012
  • 17. IT -Security Sales of German IT Security Market by The market for IT security (products and services) is Segments (in € million) growing due to steadily increasing risk potential 4500 4000 Network security 3500 493 Sales of German IT security reached 449 438 Equipment EUR 490 billion in 2012 3000 security 413 396 229 Information In international comparison German 119 2500 234 security users show a high need for security 385 361 205 107 Web security 233 359 181 203 2000 331 95 215 158 1 7 4 305 84 Data security 196 139 149 1500 5 127 181 168 Permission 1000 2114 management 1816 1548 Services 1317 1124 500 0 2008 2009 2010e 2011e 2012e 2008 2009 2010 2011 2012 Source: IDC, 2011
  • 18. Doing business with Germans – cultural tendencies… • Germans have a reputation for being thorough, exact and direct • clear, direct communication, concise presentation important – come to the point! • Germans are direct in expressing views and opinions (no hidden language or reading between the lines) • English language skills • Formal and business culture (language and dress code) • Just in time….. • Forward thinking / Anticipation of potential problems • What is being said will be taken seriously, promises made are held and small talk is withheld • Germans are impressed with quality, reliability and reputation => show that you are prepared and confident (Market & Meeting Partner Knowledge, Competition, Translations etc. • They aim for long-term business relationships!
  • 19. A successful market entry is down to preparation • Blue vs Red Ocean • Understand your target market AND your product! - Value Proposition - - Competitors Who are current competitors? Local or global players? What are their positions, goals, strategies and USPs? Who are their investors? - How does your product/ service/ provide value compared to competitors? - What is the value for the potential partner, reseller, distributor, direct account? - Customer Segmentation (Beachhead, Lighthouse, etc.) - Channel Partner Modell Profile and the criteria? (number of employees, national/ regional coverage? After sales support y/n? • Bring it all together in a Go-To-Market Strategy! • Be present in the market (local phone, address, contact details!) • Be creative!
  • 20. Recent project: Digital Case Management • Company focused on Digital Case Management and Paperless Workflow • 6 Ministries in DK • Partner with Focus on Public Sector, good network, national coverage • 15 potential companies have been identified • ZERO interest! • New strategy: • Forget partners for now • Find organizations on a science level consulting the Public Sector • Meeting at Ministry Level • Science Partner “Fraunhofer Institute” FRAUNHOFER • Meeting at the Embassy in Berlin between Jacob Heinzen, PS Ministry of Transportation DK Cornelia Grothe, PS Ministry of Transportation GER + Head of CIO-Group Ambassador, the client
  • 21. Recent project: Digital Case Management Outcome so far: • Pilot at the Fraunhofer FOKUS Institut, focused on solutions for the Public Sector • Pilot at the Ministry of Transportation
  • 22. MAKE ONE OF DENMARK’S STRONGEST BRANDS YOURS 23