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New Jersey Resources
            3rd Quarter Fiscal 2012 Update
                            August 9,2012
Regarding Forward-Looking Statements


Certain statements contained in this presentation are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can also be identified by the
use of forward-looking terminology such as “may,” “intend,” “expect,” or “continue” or comparable terminology and are made based upon management’s current expectations and beliefs as of this date concerning
future developments and their potential effect upon New Jersey Resources (NJR or the Company). There can be no assurance that future developments will be in accordance with management’s expectations or that the
effect of future developments on the Company will be those anticipated by management. NJR cautions persons reading or hearing this presentation that the assumptions that form the basis for forward-looking
statements regarding NJR's net financial earnings (NFE) guidance for the 2012 fiscal year, the contributions to NFE by New Jersey Natural Gas Company (NJNG), NJR Clean Energy Ventures (NJRCEV), NJR Energy
Services (NJRES) , the Company's Energy Holdings segment and NJR Home Services, expected contribution by new customers of New Jersey Natural Gas Company (NJNG) to utility gross margin, expected number of
new customers of NJNG, the completion of NJRCEV's planned solar projects in fiscal 2012, estimated capital expenditures in fiscal 2012 by NJNG and NJRCEV, and NJ’s Energy Master Plan include many factors that are
beyond the Company’s ability to control or estimate precisely.


The factors that could cause actual results to differ materially from NJR’s expectations include, but are not limited to, weather and economic conditions; demographic changes in the NJNG service territory and their
effect on NJNG's customer growth; volatility of natural gas and other commodity prices and their impact on NJNG customer usage, NJNG's incentive programs, NJRES' operations and on the Company's risk
management efforts; changes in rating agency requirements and/or credit ratings and their effect on availability and cost of capital to the Company; the impact of volatility in the credit markets; the ability to comply
with debt covenants; the impact to the asset values and resulting higher costs and funding obligations of NJR's pension and postemployment benefit plans as a result of downturns in the financial markets, a lower
discount rate, and impacts associated with the Patient Protection and Affordable Care Act; accounting effects and other risks associated with hedging activities and use of derivatives contracts; commercial and
wholesale credit risks, including the availability of creditworthy customers and counterparties, liquidity in the wholesale energy trading market and the Company’s ability to recover all of NJRES’ funds in the MF Global
liquidation proceedings; the ability to obtain governmental approvals and/or financing for the construction, development and operation of certain non-regulated energy investments; risks associated with the
management of the Company's joint ventures and partnerships; risks associated with our investments in solar energy projects, including the availability of regulatory and tax incentives, logistical risks and potential
delays related to construction, permitting, regulatory approvals and electric grid interconnection, the availability of viable projects and NJR's eligibility for federal investment tax credits (ITC), the future market for Solar
Renewable Energy Certificates and operational risks related to projects in service; timing of qualifying for ITCs due to delays or failures to complete planned solar energy projects and the resulting effect on our effective
tax rate and earnings; the level and rate at which NJNG's costs and expenses are incurred and the extent to which they are allowed to be recovered from customers through the regulatory process; access to adequate
supplies of natural gas and dependence on third-party storage and transportation facilities for natural gas supply; operating risks incidental to handling, storing, transporting and providing customers with natural gas;
risks related to our employee workforce; the regulatory and pricing policies of federal and state regulatory agencies; the costs of compliance with the proposed regulatory framework for over-the-counter derivatives; the
costs of compliance with present and future environmental laws, including potential climate change-related legislation; risks related to changes in accounting standards; the disallowance of recovery of environmental-
related expenditures and other regulatory changes; environmental-related and other litigation and other uncertainties; and the impact of natural disasters, terrorist activities, and other extreme events.
The aforementioned factors are detailed in the “Risk Factors” sections of our Annual Report on Form 10-K filed on November 23, 2011, as filed with the Securities and Exchange Commission (SEC) and which is
available on the SEC’s website at sec.gov. NJR disclaims any obligation to update and revise statements contained in these materials based on new information or otherwise.




                                                                                                        2
Disclaimer Regarding Non-GAAP Financial Measures


This presentation includes the non-GAAP measures net financial earnings (losses), financial margin and utility gross margin. As an indicator of the company’s operating performance, these measures
should not be considered an alternative to, or more meaningful than, GAAP measures such as cash flow, net income, operating income or earnings per share. Net financial earnings (losses) and financial
margin exclude unrealized gains or losses on derivative instruments related to the company’s unregulated subsidiaries and certain realized gains and losses on derivative instruments related to natural gas
that has been placed into storage at NJRES. Volatility associated with the change in value of these financial and physical commodity contracts is reported in the income statement in the current period. In
order to manage its business, NJR views its results without the impacts of the unrealized gains and losses, and certain realized gains and losses, caused by changes in value of these financial instruments
and physical commodity contracts prior to the completion of the planned transaction because it shows changes in value currently as opposed to when the planned transaction ultimately is settled. NJNG’s
utility gross margin represents the results of revenues less natural gas costs, sales and other taxes and regulatory rider expenses, which are key components of the company’s operations that move in
relation to each other.



Management uses net financial earnings, financial margin and utility gross margin as supplemental measures to other GAAP results to provide a
more complete understanding of the company’s performance. Management believes these non-GAAP measures are more reflective of the
company’s business model, provide transparency to investors and enable period-to-period comparability of financial performance. For a full
discussion of our non-GAAP financial measures, please see Item 7 of our Annual Report on Form 10-K for the fiscal year ended September 30,
2011, filed on November 23, 2011.




                                                                                               3
A Year of Milestones


 60th anniversary of New Jersey Natural Gas
    Total Revenue        $3.2 million
    Net Income           $351,ooo
    Assets               $28.4 million
    Dividends Paid       $66,391
    Total Customers      14,000
 30th anniversary of New Jersey Resources
 30th anniversary of listing on the NYSE
 The addition of NJNG’s 500,000 customer




                                               4
Enhancing Shareowner Value


 Net Financial Earnings
      Higher NFE for the nine months ended June 30, 2012
        •   $2.98 vs. $2.56 last year, a 16 percent increase
      Guidance range narrowed for fiscal 2012 to $2.65 to $2.75 per basic share
        •   On track for our 21st consecutive year of NFE growth
      60 percent of total earnings from New Jersey Natural Gas


 Dividends
      19th dividend increase in 17 years
      1-year growth rate of 5.6 percent compared with 3.7 percent for peers
      Attractive yield of 3.3 percent

 Share repurchases
      Repurchased 200,300 shares this fiscal year
      Over 7.5 million repurchased since 1995




                                                               5
Delivering Results


($MM)                          FYTD June 30,
        Company               2012       2011         Change
New Jersey Natural Gas          $78.5      $74.4           $4.1
NJR Clean Energy                 20.8           5.5        15.3
NJR Energy Services              18.1       19.4          (1.3)
NJR Energy Holdings               5.4           5.7       (0.3)
NJR Home Services/Other           0.8           0.9       (0.1)
Total                          $123.6     $105.9         $17.7
NFE per basic share             $2.98      $2.56         $0.42




                          6
Consistent Performance



                                                 Net Financial Earnings
NJR now estimates net                                                       $2.65-$2.75
                         $2.70
  financial earnings                                              $2.58
 of $2.65 to $2.75 per                                 $2.46
                                         $2.40
     basic share in      $2.40
      fiscal 2012                $2.24

                         $2.10



                         $1.80



                         $1.50
                                 2008    2009          2010        2011   2012 Current Range



                                    7
Fiscal 2012 Earnings Guidance


NJR Energy Services
      5-15%                                  New Jersey
                                             Natural Gas
                                              60-70%




                                                           Infrastructure-based businesses
                                                             expected to contribute about
                                                             90 percent of fiscal 2012 NFE
NJR Home Services
      2-4%


             NJR Energy
              Holdings    Clean Energy
               5-7%         Ventures
                             15-25%




                                         8
Capital Expenditures


($MM)                                   FYTD June 30,                Fiscal 2012
                                     2012          2011               Estimate
NJNG
 New Customer                             $16.0           $16.9            $20.9
 System Integrity                          17.8            18.4             32.7
 AIP Projects                              30.0            25.7             49.9
 Technology & Other                         8.2              8.9             8.4
 Cost of Removal                           10.6              8.1            16.5
Sub-total NJNG                             82.6             78.0           128.4

Clean Energy Ventures                      75.2             17.5             92.4
Other Non-Utility                           0.6              2.4              0.7
Total                                   $158.4            $97.9           $221.5


                        Capital expenditures support future growth


                                          9
Dividend Growth

$1.60                                                                              $1.52
                                                                    $1.44
$1.40                                                $1.36
                                     $1.24
$1.20                 $1.12                                                                            19th dividend increase
        $1.01
                                                                                                             in 17 years;
$1.00                                                                                                  1-year growth rate of
                                                                                                       5.6 percent compared
$0.80                                                                                                     with 3.7 percent
                                                                                                            for peers **
$0.60
         2007           2008           2009           2010            2011          2012*

         * Effective January 3, 2012
         ** Based on current indicated dividend rates. Peer group average based on 2011 earnings
           estimates and indicated dividend from Bloomberg. Peer group: ATO, GAS, LG, NWN, PNY, SJI,
           SWX, VVC and WGL




                                                                             10
Payout Ratio*



                                       65%                                                                                 61%
                                                                                                55%    56% 56%
                                                             51%                         52%
                                                   49%                 48% 50%
                                      49%


Strong reinvestment to
                                       33%
support future growth


                                       16%



                                        0%
                                                   2005      2006      2007      2008    2009   2010   2011   2012**     Peer Group

                          * Based on NJR Net Financial Earnings
                         ** Based on midpoint of estimated 2012 Net Financial Earnings


                                                      11
Share Repurchases



 Program implemented in September 1996

 One of the first in the utility industry to implement a program
                                                                    A strong financial profile
 7.5 million shares repurchased since inception                      has allowed for open
                                                                       market repurchase
 Fiscal 2012 activity                                                      of shares
      200,300 shares repurchased for $8.7 million




                                                     12
The NJNG Advantage



 Primarily residential and commercial customer base

 Net plant, property and equipment of nearly $1.2 billion

 Collaborative regulatory relations

 Strong record of system safety and customer satisfaction



     We will achieve the half million customer milestone
                   in the summer of 2012



          13
Strong Customer Growth

 4,891 new customers in the first nine months of fiscal 2012
                                                                               New Customer Breakdown
 395 existing customer heat conversions
                                                                                                                   New
 Customer growth through June 2012 to add about $2.6           Conversions
                                                                   57%
                                                                                                                Construction
                                                                                                                   43%

 million of utility gross margin annually
 Conversion breakdown:
    66 percent oil
    26 percent electric                                                         Gross Margin Contribution

    8 percent propane                                                                                   Commercial
                                                                 Residential                                32%
                                                                    64%
 Estimate 12,000 to 14,000 new customers over the next
 two years
                                                                                                     Existing
       Strong demographics to support customer growth                                                  4%




                                                14
A Growing Service Area


          Service Territory Customer Breakdown                         Population Change 2000-2010


  Ocean                                          Morris
                                                               15.0%                                   12.8%
   44%                                            12%

                                                               10.0%

                                                                       4.5%      4.7%
                                                               5.0%                            2.5%


Monmouth                                                       0.0%
  44%                                                                  NJ       Morris      Monmouth   Ocean




                    Our service territory is among the fastest growing in the state with
                               Ocean County accounting for half our growth


                                                          15
Value for Customers


                                      $5.00                                            $4.64            $4.69


                                     $4.00
                                                                       $3.27

                                      $3.00


                                     $2.00
                                                          $1.15
                                      $1.00


                                     $0.00
                                                          NJNG       Fuel Oil        Propane        Electricity

Source: US Energy Information Administration
Data as of March 2012. Based on 100,000 comparable BTUs
                                                                  We have a strong price advantage in our service territory

                                                                         16
Regulatory Update


Conservation Incentive Program                    Accelerated Infrastructure Programs (AIP)
+   In place through September 30, 2013           + Phase II approved on March 30, 2011

+   Protects NJNG from declining usage and        + Accelerated capital projects support system reliability and helps
    weather; encourages customer conservation            strengthen the state’s economy
+   Customers have reduced usage and saved        + Project spending:
    over $227 million since inception in 2006
                                                 Program       Total Capital     Number of     Expected         Return
                                                  Name        Approved ($mm)      Projects   Completion Date   on Equity   WACC *
                                                AIP I                    $70.8      14           9/30/11        10.3%      7.76%
                                                AIP II                    60.2       9          10/31/12        10.3%      7.12%
                                                Total                   $131.0      23


                     Constructive regulatory environment and support of public policy
                   objectives create potential growth investment opportunities for NJNG

                                                    17
2011 New Jersey Energy Master Plan


 Provides a strategic vision for the use, management and development of energy in
   New Jersey over the next decade

 For NJNG, overall positive for natural gas as it supports:
    Natural-gas fired electric generation
    Alternative fuel vehicles (NGVs)
    Natural gas over oil in conversion markets
    Strong and reliable infrastructure




                                            18
Infrastructure Investment Opportunities


Safety Acceleration and Facility Enhancement (SAFE) Program
 Filed with the BPU on March 20, 2012 to replace approximately 343 miles of unprotected steel
   and cast iron distribution main
 Possible $204 million investment over a five-year period
 Seeking annual recovery of costs at NJNG’s weighted average cost of capital of 7.76 percent
 AFUDC accounting treatment similar to successful AIP programs
 Should create approximately 2,100 jobs


                   NJ Energy Master Plan supports increased use of natural gas
                        as well as enhancements to system infrastructure



                                           19
System Reliability


5,000                                              0.9
4,500                                              0.8
4,000                                              0.7
3,500
                                                   0.6
3,000
                                                   0.5
2,500
                                                   0.4
2,000
                                                   0.3
1,500
1,000                                              0.2
 500                                               0.1
   0                                               0




        Pending Leaks   Leaks per Mile



                   20
The NJNG NGV Advantage



 Approved on June 18, 2012

 NJNG can invest up to $10 million

 NJNG will install, own and maintain the CNG infrastructure

 NJNG is helping to grow the market for clean, energy-efficient natural gas vehicles in
   the state

 Have received interest from package, beverage delivery, waste haulers and
   municipalities




                                        21
Regulatory Incentives

   Off-system sales and capacity release
                                                                                Incentive Margins
     In place since 1992                                                      $7.9                    $7.7
     Optimization of capacity and supply contracts             $8.0

     Sharing formula of 85 percent customer; 15 percent NJNG   $6.0

   Storage Incentive (SI)                                      $4.0
     In place since 2004
                                                                $2.0
     Promotes long-term price stability
     Promotes efficient contract utilization                   $0.0
                                                                            FY 2012                 FY 2011
     Sharing formula of 80 percent customer; 20 percent NJNG

   Financial Risk Management (FRM)                             Since inception customers have saved over $582
     In place since 1997                                         million with total earnings of $1.87 per share,
                                                                           an average of $.08 annually
     Promote application of risk management tools
     Sharing formula of 85 percent customer; 15 percent NJNG            Incentive programs in place
                                                                            through October 2015

                                                     22
Customer Satisfaction


 Over 6 million meters read

 More than 1 million customer calls handled

 Invested almost $119 million to support
   customer growth and system reliability
 Lowest number of BPU complaints per 1,000
   customers for 19 consecutive years through
   June 30, 2012
 Highest in Customer Satisfaction With
   Residential Natural Gas Service in the Eastern
   U.S. among Large Utilities

      Continuously working to meet
         customer expectations                            New Jersey Natural Gas received the highest numerical score among large utilities in the Eastern U.S. in the
                                                       proprietary J.D. Power and Associates 2011 Gas Utility Residential Customer Satisfaction StudySM. Study based on
                                                            62,711 online interviews ranking 10 providers in the Eastern U.S. (CT, DC, MD, MA, NH, NJ, NY, PA, RI,
                                                       VA). Proprietary study results are based on experiences and perceptions of consumers surveyed September 2010 -
                                                                                    July 2011. Your experiences may vary. Visit jdpower.com.


             Rolling 12-months through June 30, 2012
                                                         23
The Sunlight Advantage


 Clean energy investments contributed $20.8 million to NFE in the first nine months of fiscal 2012

 Expected to contribute 15 to 25 percent of fiscal 2012 NFE

 34MW of installed capacity; over 20,000 SRECs generated

 Meaningful earnings growth opportunities                          New legislation signed by
                                                                    Governor Christie in July
 Competitively-priced electricity for customers

 Strong legislative commitment to solar in NJ




                                            24
New Solar Legislation


 Legislation designed to bring long-term stability to the state’s growing solar industry

       Governor supports solar industry for environmental, job creation and energy cost benefits to New
        Jersey

 Renewable portfolio standard (RPS) significantly increased starting in energy year 2014

 Solar alternative compliance payments (SACP) adjusted to better reflect current market
   conditions




                                                25
Overview of New Jersey’s Clean Energy Initiatives


                                                   Previous RPS           New RPS*
        6,000


        5,000


        4,000
GWhrs



        3,000


        2,000


        1,000


           0
                2012   2013   2014   2015   2016     2017   2018   2019    2020   2021   2022   2023   2024   2025   2026    2027    2028

                                                               Energy Year


                                   Legislation supports                                                        *New RPS utilizes retail electricity sales
                                                                                                               forecast provided by Rutgers Bloustein
                         a sustainable solar industry in New Jersey                                            School (R/ECON, spring 2012)




                                                      26
Declining Solar Costs


                                         $12.00
                                                  $11.00
                                                                                   National Average - Installed Cost by Year
                                                           $10.80
                                                                        $10.00
                                         $10.00
                                                                                    $9.90
                                                               $9.70
                            Cost ($/w)




                                                                                        $8.70
                                          $8.00                                                    $8.40                              $7.60
                                                                                                            $7.90    $7.90    $7.90              $7.50


                                                                                                                                                            $6.20
                                          $6.00




                                          $4.00




                                          $2.00
                                              1998     1999     2000      2001   2002       2003     2004     2005     2006    2007   2008    2009       2010       2011*   2012*

Source: Lawrence Berkeley National Laboratory
(Behind the meter weighted average installed cost)
* Industry estimate for 2011 and 2012
                                                                       Solar industry costs are reducing to competitive levels


                                                                                                     27
The Residential Sunlight Advantage



 Fiscal YTD 2012 results:
      536 operational in fiscal 2012
      Average size: 7.4 kilowatts
      $13.8 million of capital deployed

 Capital of approximately $20 million
   projected in fiscal 2012
                                                Pipeline for residential solar leases
 Since inception, customers will save                    remains strong
   over $500,000 on their electric bills
   annually




                                           28
The Business Sunlight Advantage


 Completed projects in place totaling 27.6MW
      Capital of more than $127 million
 Fiscal 2013 projects:
   Medford
         • Ground-mounted system
         • $20 million; 6.7 MW project
         • In-service date planned for Q1 fiscal 2013
   Wakefern
         • Rooftop system
         • $6.9 million; 2.4 MW project                                     Additional project
         • In-service date planned for Q2 fiscal 2013                     opportunities for fiscal
                                                                            2012 and beyond



                                                        29
NJR Energy Services


 NJR Energy Services contributed $18.1 million to NFE in the first
  nine months of fiscal 2012
 Expected to contribute 5 to 15 percent of fiscal 2012 NFE

 Focusing on long-option strategy and disciplined risk                NJRES NFE expected
management                                                            to be 5 to 15 percent of
                                                                          fiscal 2012 total
 Providing asset management services to producers




                                              30
NJR Energy Holdings


 Steckman Ridge
       50 percent joint venture with Spectra Energy
       Up to 12 Bcf storage facility in southwestern Pennsylvania
 Iroquois
       5.53 percent ownership in pipeline from Canada to the northeast
 Contributed $5.4 million to NFE in the first nine months of fiscal 2012
    Iroquois contributed $2.1 million

 Expected to contribute 5 to 7 percent of fiscal 2012 NFE




                                          31
NJR Home Services



 Contributed $750,000 to NFE in the first nine months of fiscal
    2012 vs. $568,000 last year, a 32 percent increase
 Expected to contribute 2 to 4 percent of fiscal 2012 NFE

 Pursing geographic expansion

      Currently marketing in Sussex, Warren and Hunterdon counties




                                                32
Delivering Premium Results

              • Core utility provides majority of earnings
              • Pursue complementary non-regulated businesses
 Strategy
              • Work constructively with regulators and policymakers
              • Maintain strong financial profile                        We have the fundamentals in
                                                                          place to achieve continued
              • Core customer growth
                                                                         consistent performance and
              • Regulated infrastructure opportunities                        long-term growth
 Growth
              • Clean energy investments
              • Retail energy services

              • A track record of consistent results

Performance   • Increasing dividend while maintaining low payout ratio
              • Five-year total return greater than peer group average
              • A tradition of outstanding customer service and safety


                                                       33
New Jersey Resources
            3rd Quarter Fiscal 2012 Update
                            August 9,2012

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3rd Quarter Fiscal 2012 Update

  • 1. New Jersey Resources 3rd Quarter Fiscal 2012 Update August 9,2012
  • 2. Regarding Forward-Looking Statements Certain statements contained in this presentation are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can also be identified by the use of forward-looking terminology such as “may,” “intend,” “expect,” or “continue” or comparable terminology and are made based upon management’s current expectations and beliefs as of this date concerning future developments and their potential effect upon New Jersey Resources (NJR or the Company). There can be no assurance that future developments will be in accordance with management’s expectations or that the effect of future developments on the Company will be those anticipated by management. NJR cautions persons reading or hearing this presentation that the assumptions that form the basis for forward-looking statements regarding NJR's net financial earnings (NFE) guidance for the 2012 fiscal year, the contributions to NFE by New Jersey Natural Gas Company (NJNG), NJR Clean Energy Ventures (NJRCEV), NJR Energy Services (NJRES) , the Company's Energy Holdings segment and NJR Home Services, expected contribution by new customers of New Jersey Natural Gas Company (NJNG) to utility gross margin, expected number of new customers of NJNG, the completion of NJRCEV's planned solar projects in fiscal 2012, estimated capital expenditures in fiscal 2012 by NJNG and NJRCEV, and NJ’s Energy Master Plan include many factors that are beyond the Company’s ability to control or estimate precisely. The factors that could cause actual results to differ materially from NJR’s expectations include, but are not limited to, weather and economic conditions; demographic changes in the NJNG service territory and their effect on NJNG's customer growth; volatility of natural gas and other commodity prices and their impact on NJNG customer usage, NJNG's incentive programs, NJRES' operations and on the Company's risk management efforts; changes in rating agency requirements and/or credit ratings and their effect on availability and cost of capital to the Company; the impact of volatility in the credit markets; the ability to comply with debt covenants; the impact to the asset values and resulting higher costs and funding obligations of NJR's pension and postemployment benefit plans as a result of downturns in the financial markets, a lower discount rate, and impacts associated with the Patient Protection and Affordable Care Act; accounting effects and other risks associated with hedging activities and use of derivatives contracts; commercial and wholesale credit risks, including the availability of creditworthy customers and counterparties, liquidity in the wholesale energy trading market and the Company’s ability to recover all of NJRES’ funds in the MF Global liquidation proceedings; the ability to obtain governmental approvals and/or financing for the construction, development and operation of certain non-regulated energy investments; risks associated with the management of the Company's joint ventures and partnerships; risks associated with our investments in solar energy projects, including the availability of regulatory and tax incentives, logistical risks and potential delays related to construction, permitting, regulatory approvals and electric grid interconnection, the availability of viable projects and NJR's eligibility for federal investment tax credits (ITC), the future market for Solar Renewable Energy Certificates and operational risks related to projects in service; timing of qualifying for ITCs due to delays or failures to complete planned solar energy projects and the resulting effect on our effective tax rate and earnings; the level and rate at which NJNG's costs and expenses are incurred and the extent to which they are allowed to be recovered from customers through the regulatory process; access to adequate supplies of natural gas and dependence on third-party storage and transportation facilities for natural gas supply; operating risks incidental to handling, storing, transporting and providing customers with natural gas; risks related to our employee workforce; the regulatory and pricing policies of federal and state regulatory agencies; the costs of compliance with the proposed regulatory framework for over-the-counter derivatives; the costs of compliance with present and future environmental laws, including potential climate change-related legislation; risks related to changes in accounting standards; the disallowance of recovery of environmental- related expenditures and other regulatory changes; environmental-related and other litigation and other uncertainties; and the impact of natural disasters, terrorist activities, and other extreme events. The aforementioned factors are detailed in the “Risk Factors” sections of our Annual Report on Form 10-K filed on November 23, 2011, as filed with the Securities and Exchange Commission (SEC) and which is available on the SEC’s website at sec.gov. NJR disclaims any obligation to update and revise statements contained in these materials based on new information or otherwise. 2
  • 3. Disclaimer Regarding Non-GAAP Financial Measures This presentation includes the non-GAAP measures net financial earnings (losses), financial margin and utility gross margin. As an indicator of the company’s operating performance, these measures should not be considered an alternative to, or more meaningful than, GAAP measures such as cash flow, net income, operating income or earnings per share. Net financial earnings (losses) and financial margin exclude unrealized gains or losses on derivative instruments related to the company’s unregulated subsidiaries and certain realized gains and losses on derivative instruments related to natural gas that has been placed into storage at NJRES. Volatility associated with the change in value of these financial and physical commodity contracts is reported in the income statement in the current period. In order to manage its business, NJR views its results without the impacts of the unrealized gains and losses, and certain realized gains and losses, caused by changes in value of these financial instruments and physical commodity contracts prior to the completion of the planned transaction because it shows changes in value currently as opposed to when the planned transaction ultimately is settled. NJNG’s utility gross margin represents the results of revenues less natural gas costs, sales and other taxes and regulatory rider expenses, which are key components of the company’s operations that move in relation to each other. Management uses net financial earnings, financial margin and utility gross margin as supplemental measures to other GAAP results to provide a more complete understanding of the company’s performance. Management believes these non-GAAP measures are more reflective of the company’s business model, provide transparency to investors and enable period-to-period comparability of financial performance. For a full discussion of our non-GAAP financial measures, please see Item 7 of our Annual Report on Form 10-K for the fiscal year ended September 30, 2011, filed on November 23, 2011. 3
  • 4. A Year of Milestones  60th anniversary of New Jersey Natural Gas Total Revenue $3.2 million Net Income $351,ooo Assets $28.4 million Dividends Paid $66,391 Total Customers 14,000  30th anniversary of New Jersey Resources  30th anniversary of listing on the NYSE  The addition of NJNG’s 500,000 customer 4
  • 5. Enhancing Shareowner Value  Net Financial Earnings  Higher NFE for the nine months ended June 30, 2012 • $2.98 vs. $2.56 last year, a 16 percent increase  Guidance range narrowed for fiscal 2012 to $2.65 to $2.75 per basic share • On track for our 21st consecutive year of NFE growth  60 percent of total earnings from New Jersey Natural Gas  Dividends  19th dividend increase in 17 years  1-year growth rate of 5.6 percent compared with 3.7 percent for peers  Attractive yield of 3.3 percent  Share repurchases  Repurchased 200,300 shares this fiscal year  Over 7.5 million repurchased since 1995 5
  • 6. Delivering Results ($MM) FYTD June 30, Company 2012 2011 Change New Jersey Natural Gas $78.5 $74.4 $4.1 NJR Clean Energy 20.8 5.5 15.3 NJR Energy Services 18.1 19.4 (1.3) NJR Energy Holdings 5.4 5.7 (0.3) NJR Home Services/Other 0.8 0.9 (0.1) Total $123.6 $105.9 $17.7 NFE per basic share $2.98 $2.56 $0.42 6
  • 7. Consistent Performance Net Financial Earnings NJR now estimates net $2.65-$2.75 $2.70 financial earnings $2.58 of $2.65 to $2.75 per $2.46 $2.40 basic share in $2.40 fiscal 2012 $2.24 $2.10 $1.80 $1.50 2008 2009 2010 2011 2012 Current Range 7
  • 8. Fiscal 2012 Earnings Guidance NJR Energy Services 5-15% New Jersey Natural Gas 60-70% Infrastructure-based businesses expected to contribute about 90 percent of fiscal 2012 NFE NJR Home Services 2-4% NJR Energy Holdings Clean Energy 5-7% Ventures 15-25% 8
  • 9. Capital Expenditures ($MM) FYTD June 30, Fiscal 2012 2012 2011 Estimate NJNG New Customer $16.0 $16.9 $20.9 System Integrity 17.8 18.4 32.7 AIP Projects 30.0 25.7 49.9 Technology & Other 8.2 8.9 8.4 Cost of Removal 10.6 8.1 16.5 Sub-total NJNG 82.6 78.0 128.4 Clean Energy Ventures 75.2 17.5 92.4 Other Non-Utility 0.6 2.4 0.7 Total $158.4 $97.9 $221.5 Capital expenditures support future growth 9
  • 10. Dividend Growth $1.60 $1.52 $1.44 $1.40 $1.36 $1.24 $1.20 $1.12 19th dividend increase $1.01 in 17 years; $1.00 1-year growth rate of 5.6 percent compared $0.80 with 3.7 percent for peers ** $0.60 2007 2008 2009 2010 2011 2012* * Effective January 3, 2012 ** Based on current indicated dividend rates. Peer group average based on 2011 earnings estimates and indicated dividend from Bloomberg. Peer group: ATO, GAS, LG, NWN, PNY, SJI, SWX, VVC and WGL 10
  • 11. Payout Ratio* 65% 61% 55% 56% 56% 51% 52% 49% 48% 50% 49% Strong reinvestment to 33% support future growth 16% 0% 2005 2006 2007 2008 2009 2010 2011 2012** Peer Group * Based on NJR Net Financial Earnings ** Based on midpoint of estimated 2012 Net Financial Earnings 11
  • 12. Share Repurchases  Program implemented in September 1996  One of the first in the utility industry to implement a program A strong financial profile  7.5 million shares repurchased since inception has allowed for open market repurchase  Fiscal 2012 activity of shares  200,300 shares repurchased for $8.7 million 12
  • 13. The NJNG Advantage  Primarily residential and commercial customer base  Net plant, property and equipment of nearly $1.2 billion  Collaborative regulatory relations  Strong record of system safety and customer satisfaction We will achieve the half million customer milestone in the summer of 2012 13
  • 14. Strong Customer Growth  4,891 new customers in the first nine months of fiscal 2012 New Customer Breakdown  395 existing customer heat conversions New  Customer growth through June 2012 to add about $2.6 Conversions 57% Construction 43% million of utility gross margin annually  Conversion breakdown:  66 percent oil  26 percent electric Gross Margin Contribution  8 percent propane Commercial Residential 32% 64%  Estimate 12,000 to 14,000 new customers over the next two years Existing Strong demographics to support customer growth 4% 14
  • 15. A Growing Service Area Service Territory Customer Breakdown Population Change 2000-2010 Ocean Morris 15.0% 12.8% 44% 12% 10.0% 4.5% 4.7% 5.0% 2.5% Monmouth 0.0% 44% NJ Morris Monmouth Ocean Our service territory is among the fastest growing in the state with Ocean County accounting for half our growth 15
  • 16. Value for Customers $5.00 $4.64 $4.69 $4.00 $3.27 $3.00 $2.00 $1.15 $1.00 $0.00 NJNG Fuel Oil Propane Electricity Source: US Energy Information Administration Data as of March 2012. Based on 100,000 comparable BTUs We have a strong price advantage in our service territory 16
  • 17. Regulatory Update Conservation Incentive Program Accelerated Infrastructure Programs (AIP) + In place through September 30, 2013 + Phase II approved on March 30, 2011 + Protects NJNG from declining usage and + Accelerated capital projects support system reliability and helps weather; encourages customer conservation strengthen the state’s economy + Customers have reduced usage and saved + Project spending: over $227 million since inception in 2006 Program Total Capital Number of Expected Return Name Approved ($mm) Projects Completion Date on Equity WACC * AIP I $70.8 14 9/30/11 10.3% 7.76% AIP II 60.2 9 10/31/12 10.3% 7.12% Total $131.0 23 Constructive regulatory environment and support of public policy objectives create potential growth investment opportunities for NJNG 17
  • 18. 2011 New Jersey Energy Master Plan  Provides a strategic vision for the use, management and development of energy in New Jersey over the next decade  For NJNG, overall positive for natural gas as it supports:  Natural-gas fired electric generation  Alternative fuel vehicles (NGVs)  Natural gas over oil in conversion markets  Strong and reliable infrastructure 18
  • 19. Infrastructure Investment Opportunities Safety Acceleration and Facility Enhancement (SAFE) Program  Filed with the BPU on March 20, 2012 to replace approximately 343 miles of unprotected steel and cast iron distribution main  Possible $204 million investment over a five-year period  Seeking annual recovery of costs at NJNG’s weighted average cost of capital of 7.76 percent  AFUDC accounting treatment similar to successful AIP programs  Should create approximately 2,100 jobs NJ Energy Master Plan supports increased use of natural gas as well as enhancements to system infrastructure 19
  • 20. System Reliability 5,000 0.9 4,500 0.8 4,000 0.7 3,500 0.6 3,000 0.5 2,500 0.4 2,000 0.3 1,500 1,000 0.2 500 0.1 0 0 Pending Leaks Leaks per Mile 20
  • 21. The NJNG NGV Advantage  Approved on June 18, 2012  NJNG can invest up to $10 million  NJNG will install, own and maintain the CNG infrastructure  NJNG is helping to grow the market for clean, energy-efficient natural gas vehicles in the state  Have received interest from package, beverage delivery, waste haulers and municipalities 21
  • 22. Regulatory Incentives  Off-system sales and capacity release Incentive Margins  In place since 1992 $7.9 $7.7  Optimization of capacity and supply contracts $8.0  Sharing formula of 85 percent customer; 15 percent NJNG $6.0  Storage Incentive (SI) $4.0  In place since 2004 $2.0  Promotes long-term price stability  Promotes efficient contract utilization $0.0 FY 2012 FY 2011  Sharing formula of 80 percent customer; 20 percent NJNG  Financial Risk Management (FRM) Since inception customers have saved over $582  In place since 1997 million with total earnings of $1.87 per share, an average of $.08 annually  Promote application of risk management tools  Sharing formula of 85 percent customer; 15 percent NJNG Incentive programs in place through October 2015 22
  • 23. Customer Satisfaction  Over 6 million meters read  More than 1 million customer calls handled  Invested almost $119 million to support customer growth and system reliability  Lowest number of BPU complaints per 1,000 customers for 19 consecutive years through June 30, 2012  Highest in Customer Satisfaction With Residential Natural Gas Service in the Eastern U.S. among Large Utilities Continuously working to meet customer expectations New Jersey Natural Gas received the highest numerical score among large utilities in the Eastern U.S. in the proprietary J.D. Power and Associates 2011 Gas Utility Residential Customer Satisfaction StudySM. Study based on 62,711 online interviews ranking 10 providers in the Eastern U.S. (CT, DC, MD, MA, NH, NJ, NY, PA, RI, VA). Proprietary study results are based on experiences and perceptions of consumers surveyed September 2010 - July 2011. Your experiences may vary. Visit jdpower.com. Rolling 12-months through June 30, 2012 23
  • 24. The Sunlight Advantage  Clean energy investments contributed $20.8 million to NFE in the first nine months of fiscal 2012  Expected to contribute 15 to 25 percent of fiscal 2012 NFE  34MW of installed capacity; over 20,000 SRECs generated  Meaningful earnings growth opportunities New legislation signed by Governor Christie in July  Competitively-priced electricity for customers  Strong legislative commitment to solar in NJ 24
  • 25. New Solar Legislation  Legislation designed to bring long-term stability to the state’s growing solar industry  Governor supports solar industry for environmental, job creation and energy cost benefits to New Jersey  Renewable portfolio standard (RPS) significantly increased starting in energy year 2014  Solar alternative compliance payments (SACP) adjusted to better reflect current market conditions 25
  • 26. Overview of New Jersey’s Clean Energy Initiatives Previous RPS New RPS* 6,000 5,000 4,000 GWhrs 3,000 2,000 1,000 0 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 Energy Year Legislation supports *New RPS utilizes retail electricity sales forecast provided by Rutgers Bloustein a sustainable solar industry in New Jersey School (R/ECON, spring 2012) 26
  • 27. Declining Solar Costs $12.00 $11.00 National Average - Installed Cost by Year $10.80 $10.00 $10.00 $9.90 $9.70 Cost ($/w) $8.70 $8.00 $8.40 $7.60 $7.90 $7.90 $7.90 $7.50 $6.20 $6.00 $4.00 $2.00 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011* 2012* Source: Lawrence Berkeley National Laboratory (Behind the meter weighted average installed cost) * Industry estimate for 2011 and 2012 Solar industry costs are reducing to competitive levels 27
  • 28. The Residential Sunlight Advantage  Fiscal YTD 2012 results:  536 operational in fiscal 2012  Average size: 7.4 kilowatts  $13.8 million of capital deployed  Capital of approximately $20 million projected in fiscal 2012 Pipeline for residential solar leases  Since inception, customers will save remains strong over $500,000 on their electric bills annually 28
  • 29. The Business Sunlight Advantage  Completed projects in place totaling 27.6MW  Capital of more than $127 million  Fiscal 2013 projects:  Medford • Ground-mounted system • $20 million; 6.7 MW project • In-service date planned for Q1 fiscal 2013  Wakefern • Rooftop system • $6.9 million; 2.4 MW project Additional project • In-service date planned for Q2 fiscal 2013 opportunities for fiscal 2012 and beyond 29
  • 30. NJR Energy Services  NJR Energy Services contributed $18.1 million to NFE in the first nine months of fiscal 2012  Expected to contribute 5 to 15 percent of fiscal 2012 NFE  Focusing on long-option strategy and disciplined risk NJRES NFE expected management to be 5 to 15 percent of fiscal 2012 total  Providing asset management services to producers 30
  • 31. NJR Energy Holdings  Steckman Ridge  50 percent joint venture with Spectra Energy  Up to 12 Bcf storage facility in southwestern Pennsylvania  Iroquois  5.53 percent ownership in pipeline from Canada to the northeast  Contributed $5.4 million to NFE in the first nine months of fiscal 2012  Iroquois contributed $2.1 million  Expected to contribute 5 to 7 percent of fiscal 2012 NFE 31
  • 32. NJR Home Services  Contributed $750,000 to NFE in the first nine months of fiscal 2012 vs. $568,000 last year, a 32 percent increase  Expected to contribute 2 to 4 percent of fiscal 2012 NFE  Pursing geographic expansion  Currently marketing in Sussex, Warren and Hunterdon counties 32
  • 33. Delivering Premium Results • Core utility provides majority of earnings • Pursue complementary non-regulated businesses Strategy • Work constructively with regulators and policymakers • Maintain strong financial profile We have the fundamentals in place to achieve continued • Core customer growth consistent performance and • Regulated infrastructure opportunities long-term growth Growth • Clean energy investments • Retail energy services • A track record of consistent results Performance • Increasing dividend while maintaining low payout ratio • Five-year total return greater than peer group average • A tradition of outstanding customer service and safety 33
  • 34. New Jersey Resources 3rd Quarter Fiscal 2012 Update August 9,2012