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4. CUSTOM LEARNING PORTALS: DELIVERING A LEARNER-FOCUSED EXPERIENCE
Case Example:
New Hire On-boarding Portal
By way of example , let's take a look at how
a portal would address a common problem
within organisations: new hire on-boarding.
Every organisation is challenged with
providing a smooth and organised on­
boarding process for new employees.
These challenges include:
1. Making the
employee feel
ACME New Hire Onboarding Portal
Your Courses
Welcome to ACME Company
CorporateCompliance Policy
History ofACME
Your Team
Hi there!Welcome toACME!I think
you'll be working on my team. Let
meknow ifI canhelp with anything!
Yeah,I think you'll like it hereI Let
me know if you need helpsettingup
your computer.
Comment:
, Resources & Forms
EthicsPolicy
ACME401k Plan
Insurance Forms
BenefitsForm
IT Resources
Network
Computer SecurityPolicy
W1-Fi Access
Your Mentor
John Smith
HRDepartment
555-1212x1234
jsmith@acme.com
welcome and
connected to the
organisation and his
or her new
department.
2. Distribution of
materials: new
employees need to
receive information
and forms from many
different sources {HR,
IT, Security. etc).
3.The need to
communicate a clear
understanding of what
the employees'
responsibilities are
during the on­
boarding process.
4 . Providing a facility
for answering
employee questions.
58 Inside Learning Technologies & Skills June 2016
These items can easily be addressed with a
portal specifically designed for new hire on­
boarding.This portal could address each of
these challenges with specific features,
designed to do the job.
CUSTOM LEARNING PORTALS GET THE
JOB DONE
Sometimes simply making learning content
and services available to employees won't
solve your business problems.
In such cases, we need to present the
relevant tools and resources to our learners
within the context of the business
challenge and provide the important
motivational components to get thejob
done.
A custom learning portal provides the key
link that brings the learner and the
resources together to achieve a real
business solution.
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