Challenge: Optimize existing storage invest- ments and create a more agile, resilient IT infrastructure. Solution: Consolidate on NetApp V-Series Open Storage Controller, replicated to FAS3200 storage system to help enable business continuity.

1. Success Story
City of Evansville Enhances
Services, Braces for Growth
with NetApp Storage
Customer Profile provides the services that enable the
KEY HIGHLIGHTS
Located along the banks of the Ohio community to continue to thrive.
Industry River in the southwestern corner of
Behind the scenes, the City of Evansville/
Government Indiana, Evansville is the third-largest
Vanderburgh County Computer Services
city in the state. Evansville is the city
The Challenge division, managed full time on site by
seat of Vanderburgh County and the
Optimize existing storage invest- Mark Rolley Consulting, Inc., provides
regional hub for both southwestern
ments and create a more agile, information technology and support for
Indiana and the tri-state area, which
resilient IT infrastructure. both the City of Evansville and Vander-
includes Indiana, Illinois, and Kentucky.
burgh County. The IT staff supports 62
The Solution Evansville is home to a regional airport,
executive, administrative, fiscal, and
Consolidate on NetApp® the University of Southern Indiana, and
judicial offices such as the police
V-Series Open Storage Controller, the University of Evansville. Principal
department, fire department, and
replicated to FAS3200 storage industries include healthcare, financial
Mesker Park Zoo and Botanic Garden.
system to help enable business services, education, manufacturing,
In total, Computer Services delivers IT
continuity. and retail. As of the 2010 census, the
services such as help desk, network
city’s population totaled 117,429.
and server, and application and Web
Benefits
The Challenge development support for 2,500 city
Protected existing SAN invest-
Enhancing government operations and county employees.
ments with NetApp V-Series
cost effectively
Accelerated data restore pro- In addition to providing day-to-day IT
cesses from weeks to hours Evansville, Indiana, is a community rich
services, Computer Services has a stra-
Reduced storage requirements in business opportunities, educational
tegic mission of enhancing government
by 60% with deduplication outlets, cultural events, and recreational
operations, lowering costs, and lever-
Obtained superior service and activities. Immediate access to all major
aging innovative technology solutions.
thought leadership through forms of transportation that include
Recently, the organization established
greater storage efficiency excellent road, rail, water, and air trans-
that the existing SAN environment did
portation systems makes Evansville an
not align with short-term and long-term
important factor in Indiana’s economy.
strategic planning. “The storage infra-
Known as the “River City,” it boasts a
structure had reached capacity and
broad economic base that has helped
only a forklift upgrade would enable us
to build a stable, diverse, and vital econ-
to respond to ongoing service demands
omy. The City of Evansville government

2. “In recent years I’ve witnessed steady
data growth and eventually an inability
to scale the infrastructure to deliver
all of the services requested by the
departments we serve. NetApp
scalability is a game-changer. Today
we don’t have to tell our clients ‘No.’”
John Staples
Site Manager, Mark Rolley Consulting, Inc.
and brace for growth,” says John The Solution Microsoft SQL Server® 2005 and 2008.
Staples, site manager for Mark Rolley Preserving existing storage SnapManager for Microsoft Exchange
Consulting, Inc. investments Server and Microsoft SQL Server pro-
The City of Evansville selected NetApp vide the capabilities for protecting these
The Computer Services division had in V3240 Open Storage Controller for its vital environments. Snapshot™ copies
recent years enhanced its backup and primary data center, replicating to produced several times daily help pro-
recovery practices with disk-to-disk FAS3210 storage system in its disaster tect all City of Evansville data while
backup for quick recovery of short-term recovery site using NetApp SnapMirror® SnapRestore® technology offers easy-
data and a tape backup system for technology. The production environ- to-use restore functionality.
archival and compliance. However, ment also includes Cisco® Unified Com-
robust replication capabilities would help puting System™ (UCS™) B200 servers The IT infrastructure is 95% virtualized
elevate the organization’s disaster recov- and Cisco Nexus® 5010 switches. The using VMware vSphere® 5 and vCenter™
ery plan to the next level. The City of V-Series storage virtualization solution Server 5 virtualization software, with
Evansville wanted to continue its server enables the Computer Services team to 200 virtual servers running on 6 Dell
virtualization strategy and needed stor- leverage the capacity of its existing HP PowerEdge R810 servers. All mission-
age that tightly integrated with VMware® 4400 Enterprise Virtual Arrays and man- critical applications such as Microsoft
technologies. In addition, the organiza- age the combined storage environment Exchange Server and Microsoft Share-
tion was investigating a virtual desktop as a single platform supported by the Point Server are virtualized on NetApp
infrastructure (VDI), which would enable Data ONTAP® 8.0 operating system. storage. The staff can provision virtual
a more efficient, resilient client environ- servers in its production, Web, and
ment, and the division needed storage “Technology innovation is imperative to disaster recovery server farms in signifi-
that could effectively support it. not only delivering a more agile and effi- cantly less time on NetApp storage. In
cient IT infrastructure, but also improving the five years since launching its virtual-
Computer Services management the value Computer Services brings to ization project, the organization has
searched for a new storage solution the city and county governments,” says reduced 150 physical servers to 10.
that provided additional disaster recov- Staples. “The integrated NetApp storage
ery capabilities, VMware support, new platform offers important data protec- IT efficiency from virtualization and
cost efficiencies, and the scalability to tion, scalability, and other capabilities other strategies remains paramount
accommodate growth. Also important, that benefit the larger enterprise.” to meeting the strict budgetary require-
the organization wanted a storage ments of the City of Evansville and
solution that would allow it to leverage The team uses SnapManager® products Vanderburgh County. The IT staff uses
its existing SAN investment, rather than to manage the end-to-end storage NetApp deduplication to increase disk
doing an expensive forklift upgrade, infrastructure that supports business- utilization in its primary, secondary, and
and centralize the entire heterogeneous critical environments such as Microsoft® archival storage environments. V-Series
storage environment for IT manage- SharePoint® Server 2010, Microsoft controllers enable the organization to
ment efficiency. Exchange Server 2003 and 2010, and

3. Primary Data Center DR Site
Cisco Unified
Computing System (UCS)
B200 Server
3 Dell PowerEdge R810 Servers
200 Virtual Servers
6 Dell PowerEdge R810 Servers VMware vSphere 5
VMware vCenter 5
VMware vSphere 5 NetApp SnapManager for Microsoft Exchange
VMware vCenter 5 NetApp SnapManager for SQL Server
Cisco Nexus Cisco Nexus Cisco Nexus
5010 Switch 5010 Switch 5010 Switches
NetApp SnapMirror
NetApp Thin Provisioning NetApp Snapshot technology
NetApp Deduplication NetApp SnapRestore
HP 4400 Enterprise
Virtual Array NetApp FAS3210
NetApp V3240
Open Storage Controller
running on NetApp
Data ONTAP 8
Figure 1) City of Evanville Storage Infrastructure.
The City of Evansville relies on NetApp technology to enhance service delivery by consolidating on a V-Series controller and replicating data to the FAS
system in the secondary data center for complete data protection.
increase NetApp and HP storage effi- “Computer Services just entered into a NetApp console,” says Staples, “Being
ciency by reducing storage requirements new IT service agreement with the Van- able to control both NetApp and third-
by an average of 60%. derburgh County Courts Prosecutor’s party storage systems via a single pane
Office,” says Staples. “Besides signifi- of glass is the secret sauce of the
Business Benefits cantly reducing their costs, we’ll be NetApp V-Series.”
Enhancing IT service delivery able to easily accommodate growth
From the onset, NetApp storage has from data-intensive court proceeding NetApp SnapMirror replication has
helped improve the productivity and materials such as voice recordings and eliminated previous manual, time-con-
services delivered by City of Evansville legal document images and store them suming backup and recovery processes
staff members. “We implemented the for years to come.” while offering a new level of protection
NetApp V-Series and FAS system in a for city and county data. Five years
live production environment, fronted the The consolidated and highly scalable ago, retrieving data solely from tape
HP storage arrays, and established our NetApp storage environment is enabling backups could stall staff activities for
disaster recovery practices during normal Computer Services to accommodate weeks. Today, local backups can be
business hours with no downtime and no the growing data requirements of other recovered in minutes, while disk-based
impact to end users,” says Staples. busy departments. For example, the site-to-site replication enables IT to
team leverages NetApp storage to help recover data from the disaster recovery
Since then, NetApp storage has empow- the Evansville Water and Sewer Utility site in a matter of hours, with a goal of
ered the City of Evansville IT staff with meet compliance mandates by provid- reducing recovery windows to 15 min-
the ability to deliver more IT services ing long-term archival of sewer-line vid- utes by year’s end.
to city and county employees, and to eos. NetApp also provides the storage
deploy them more rapidly. “In recent for areas of significant growth such as “Servers and networks are commodities,”
years I’ve witnessed steady data growth the Assessor’s Office GIS pictometry says Staples. “But storage is where all
and eventually an inability to scale the images and the enterprise content of the mindshare resides. Day after day
infrastructure to deliver all of the services management systems that support City and County staffs produce invalu-
requested by the departments we serve,” Administrative Services. able content that other government
notes Staples. “NetApp scalability is a employees and the citizens of Evans-
game-changer. Today we don’t have to The NetApp storage management ville and Vanderburgh County depend
difference on. NetApp data protection and disas-
tell our clients ‘No.’”
NetApp storage management capabili- ter recovery capabilities enable us to
With the V3240 Open Storage Controller ties are at the center of the effectiveness actively protect it and ensure its ongo-
fronting the HP EVA4400 storage arrays of the integrated, heterogeneous storage ing availability.”
and NetApp deduplication and thin pro- environment, and are not natively avail-
visioning to help optimize the environ- able on HP storage arrays. “I cannot A visionary enterprise
ment, the IT staff is well positioned to say enough about the advantages of With an agile, consolidated, highly effi-
deliver new services when needed. controlling the HP array through the cient storage environment, the City of

4. “Day after day City and County staffs
produce invaluable content that other
government employees and the citizens
of Evansville and Vanderburgh County
depend on. NetApp data protection
and disaster recovery capabilities
enable us to actively protect it and
ensure its ongoing availability.”
John Staples
Site Manager, Mark Rolley Consulting, Inc.
Evansville is maximizing its storage
SOLUTION COMPONENTS
investment and creating a more visionary
enterprise. “We’ve freed up resources NetApp Products Protocols
across the organization previously V3240 Open Storage Controller iSCSI
tasked with the day-to-day manage-
FAS3210 storage system FCoE
ment and maintenance of a disparate
IT infrastructure and standalone sys- Data ONTAP 8.0 operating in Third-Party Products
tems,” says Staples. “By doing so, our 7-Mode Microsoft SharePoint Server 2010
staff can function more as business Snapshot technology Microsoft Exchange Server 2003,
leaders and we can help the City and SnapRestore 2010
County provide better services to their
citizens, which is ultimately what we’re SnapManager for Microsoft Microsoft SQL Server 2005, 2008
here to do.” Exchange Server VMware vSphere 5
SnapManager for Microsoft SQL VMware vCenter Server 5
Server
Cisco UCS B200 servers
SnapMirror
Cisco Nexus 5010 switches
Thin provisioning
HP 4400 Enterprise Virtual Array
Deduplication
Dell PowerEdge R810 servers
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