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Nestlé in Greater China:
Winning in the New Reality
Roland Decorvet                     Chairman
& CEO
Nestlé Greater China

Nestlé Investor Seminar, Shanghai
September 25th, 2012
Agenda

    1.          China: Favourable yet challenging business environment

    2.          Nestlé‟s roots in China and recent performance:         Accelerating
                growth and 2 step-changing partnerships

    3.          Vision, Objective & Ambition

    4.          Winning in the new reality: China-relevant portfolio,
                Region & channel focus, Success with partners

    5.          Creating shared value

1    September 25th, 2012   Nestlé Investor Seminar, Shanghai
The size of a continent, with provincial GDPs
at the level of developing or developed countries




                                                               Source: The Economist Feb 24 ,2011


2   September 25th, 2012   Nestlé Investor Seminar, Shanghai
China is still at an early stage in food consumption:
Per capita by 2015 … only half of Mexico today
                           Annual F&B Consumption per
                               Capita (2011, USD)
                                    2'500                                                                                                       Japan

                                                 +9-10%                                 +6-7%                                         +1-2%                Average growth for each
                                                                                                                                                               development phase
                                    2'000
                                                                                                                                              France
                                                                                                                                 UK
  Global F&B
Consumption &                                                                                                            Italy                Germany
                                    1'500
  Disposable                                                                                                                                                         USA
Income Levels
                                                                                                                         Spain
                                                                          Brazil
                                    1'000
                                                                                                         Portugal
                                                                     Russia
                                                    South
                                                    Africa
                                      500                                     Mexico
                               240 USD                                                                                                       Annual Disposable
                      +12%            Philippines                   China 2015
                                                             China 2011                                                                 Income per Capita (2011, USD)
                               150   Mid-East
                                                        Indonesia
                                        -       India
                                            -                  5'000           10'000           15'000          20'000       25'000        30'000               35'000               40'000

                                                          +12%
                                                                                                                                              Sources: Nestlé GCR Analysis, Euromonitor & McKinsey, 2011


3   September 25th, 2012     Nestlé Investor Seminar, Shanghai
Nestlé continues to support government efforts to
reinforce food safety
                             Zero tolerance                    Stricter legal framework




                           Higher awareness                    No preferential treatment




4   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Agenda

    1.          China: Favourable yet challenging business environment

    2.          Nestlé‟s roots in China and recent performance:
                Accelerating growth and 2 step-changing partnerships

    3.          Vision, Objective & Ambition

    4.          Winning in the new reality: China-relevant portfolio,
                Region & channel focus, Success with partners

    5.          Creating shared value

5    September 25th, 2012   Nestlé Investor Seminar, Shanghai
Nestlé history: long presence in China
   but rapid development since the 1990‟s



                                                                      Nestlé Shuangcheng factory                      Establishment of Nestlé China
              Nestlé sales office                                                                                       HQ in Beijing (relocated to
                                                                      started production (Heilongjiang
             opened in Shanghai                                                                                           new premises in 2010)
                                                                      Province)

                   1908                                                            1990                                        1996
  1874                               1920                         1979                                   1992                                         1999
Started trading activities       Nestlé Products             Initial discussions                 Hong Kong factory (dairy +                     80% partnership with
in HK. First trademark                                                                               ice cream) through                           Totole (Shanghai)
                                Ltd. established in               with PRC
(Eagle sweetened                        HK                       authorities                      acquisition of Dairy Farm
condensed milk)                                                  concerning
                                                                   possible
                                                             partnerships with
                                                              local companies




  6    September 25th, 2012   Nestlé Investor Seminar, Shanghai
Accelerated investments in the 2000‟s
  showing long-term commitment to China



                                                                                                       70% partnership             60% partnership with
                                                                                                         with Dashan                Yinlu Foods Group
        Nestlé R&D center                                         Nestlé R&D                               (Water)
           in Shanghai                                          center in Beijing

             2001                                                  2008                                               2010
                                        2002                                                2009                                        2011
                                                                              Totole’s second factory in Shanghai
                               80% partnership with
                              Haoji (Sichuan Province)                      started production (the world’s largest
                                                                                       bouillon factory)                     60% partnership
                                                                                                                             with Hsu Fu Chi



1993 – 2006
16 factories built in China to meet consumer demand

 7   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Nestlé is perceived as the tastiest, healthiest and most
   trustworthy F&B brand in China
                                                                                                                 Nestlé vs. 2nd Best (2012)
                                                                                They are socially responsible                                       17%

                       Ahead of other companies in developing nutritionally advanced products                                                   16%

                                                                                  A company I feel I can trust                                14%

                                                                      Offer the tastiest and healthiest choice                           12%

                                                          Committed to continuous product improvement                                   11%

                                                                   Product range contributes to balanced diet                           11%

                                   Invest heavily in scientific nutritional research and development                                    11%

                                                                               Provide great tasting products                           11%

                                                                                                                                   9%
                              Their on-pack information makes choosing healthier products easier
                                                                                                                              6%
                                                                           I would recommend their products
                                               Made advancements in improving products healthiness                       3%

                                                                             Deliver the best quality products           3%

                                                                                Encourage an active lifestyle       1%

                                                                   Their products are part of my everyday life      1%

Source: Millward Brown, 2012, survey on the top 22 F&B companies in China


  8    September 25th, 2012    Nestlé Investor Seminar, Shanghai
31 factories and 2 R&D centers all across China

                                                                        35 million products
                                                                         sold every day

                                                                        ~90% of Nestlé products
                                                                         sold in China are locally
                                                                         manufactured
                                                                   3




                                                                          Regional & local headquarters
                                                                          R&D Centers
                                                               4
                                                                          Factories ( under construction)



9   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Our partnerships have enhanced Nestlé‟s capabilities

  Large portfolio:
   6 China famous brands,
   1 strong regional brand,                                                                                 Hsu Fu Chi
   leadership in 11 categories                                                                                                   Da Shan Water


                                                                 Nestlé Dry Grocery              → Key accounts, few key distributors
  3 focused platforms with clear                                Yinlu / Ready-to-drink coffee   → Ready-to-drink beverage distributors,
   strengths and expertise                                                                          high point of sales coverage, lower-tier cities

                                                                 Hsu Fu Chi                      → Direct distribution, pick & mix, impulse model


                                                                 Multinational company vs. Chinese entrepreneurs
  2 different “cultures”,                                       Structured approach vs. speed / planning vs. hyperactivity
   same values                                                   Team-minded vs. great leader
                                                                 Different focus and KPIs – percentages vs. absolute amounts

                                                                 Support & develop
  Need to respect what makes
                                                                 Listen and change only if all partners:
   our partners unique                                            1. understand why 2. agree 3. see clear benefits

10   September 25th, 2012   Nestlé Investor Seminar, Shanghai
The 2 latest partnerships have drastically
    changed the capabilities of Nestlé
                                                                                                                                                 Nestlé F&B
       Actual 2011 Sales                                                               2012E Sales                                                     Dairy, Ice-Cream,
          CHF 2.5 bn                                                                    CHF 5 bn                                                       Coffee & beverages,
                                                                                                                                                       Infant nutrition,
                                                                                              21%                                                      Hong Kong, Taiwan
                                      16%                                                                                                        Partnerships
                                                                                                                                                       Yinlu + RTD Coffee
                                                 5%                    9%
                                                                                                                                                       HFC + Nestlé Confect.
                                                    9%                                                                               28%               Food
         47%                                                                                                                                           (Totole, Haoji, Maggi)

                                                                                                                                                 Globally/Regionally
                                              23%                                                                                                Managed Businesses
    Nestlé F&B
                                                                                                                                                       Nestlé Professional,
   GCR division
                                                                     28%                                                                               Nestlé Waters, CPW,
                                                                 Nestlé F&B                                                                            Nestlé Purina Petcare,
                                                                GCR division                                        14%                                Nespresso,
                                                                                                                                                       Nestlé Health Science
Note: Yinlu sales only 1 month in Actual 2011, Hsu Fu Chi sales in 2012E figures, not in Actual 2011; Nestlé F&B GCR includes Infant nutrition

  11    September 25th, 2012    Nestlé Investor Seminar, Shanghai
Greater China Region is on track
 to become Nestlé‟s #2 largest market
               2011R        Market            2011 Sales
               ank                            (CHF bn)
               1            USA               21.5
               2            France            5.6                      Greater China 2012
               3            Brazil            5.4                      Sales est.: CHF 5 bn
               4            Germany           3.4                      Rank: ?
               5            Mexico            3.0
               6            UK                2.7
               7            China             2.5

                                                                                                     Nestlé Greater China
                                                                                                       Region‟s sales
                                                                                                     (excluding Yinlu & Hsu Fu Chi)




                   2008                                         2009                  2010    2011

12   September 25th, 2012   Nestlé Investor Seminar, Shanghai
2011 has seen significant investments
 to support our fast growth
               Trading net working capital*                                                  Capital expenditures*
                            as a percentage of sales                                          as a percentage of sales


                                                                                                                           1.5
Index                                                                   Index
(ref. 2008)      1                                                      (ref. 2008)    1
                                                                 0.9




              2008                2009                 2010      2011                 2008        2009       2010          2011


                                                                                                                    *Excluding Yinlu & Hsu Fu Chi

13   September 25th, 2012    Nestlé Investor Seminar, Shanghai
The new Nestlé China: 47‟000+ employees
                                                                                                                           Nestlé F&B
      Jan. 2011                                                             Jan. 2012                                            Dairy, Ice-Cream,
  14‟100 employees                                                      47‟000 employees                                         Coffee & beverages,
                                                                                                                                 Infant nutrition,
                                                                          38%                                                    Hong Kong, Taiwan
                                                                                                                           Partnerships
                                            26%                                                                                  Yinlu + RTD Coffee
                                                                                                                                 HFC + Nestlé Confect.
       51%                                                                                                                       Food
                                                                                                                     32%         (Totole, Haoji, Maggi)
                                                4%
                                                 0%                7%                                                      Globally/Regionally
 Nestlé F&B
                                                                                                                           Managed Businesses
GCR division                             18%
                                                                                                                                 Nestlé Professional,
                                                                                                                                 Nestlé Waters, CPW,
                                                         Nestlé F&B 16%                                                          Nestlé Purina Petcare,
                                                        GCR division                                       6%
                                                                                                                                 Nespresso,
                                                                                                                                 Nestlé Health Science
Note: Yinlu & Hsu Fu Chi employees are accounted starting from Jan. 2012; Nestlé F&B GCR includes Infant nutrition

  14    September 25th, 2012   Nestlé Investor Seminar, Shanghai
Agenda

     1.          China: Favourable yet challenging business environment

     2.          Nestlé‟s roots in China and recent performance:         Accelerating
                 growth and 2 step-changing partnerships

     3.          Vision, Objective & Ambition

     4.          Winning in the new reality: China-relevant portfolio,
                 Region & channel focus, Success with partners

     5.          Creating shared value

15    September 25th, 2012   Nestlé Investor Seminar, Shanghai
Our Nestlé Greater China Vision

                                                                  Be the recognized leading NHW
                                                                 F&B Company by helping to build
                                                                 healthier and happier generations
                                                                        at every stage of life

                                                                 Delivering innovative, safe, tasty, trusted and good
                                                                  value-for-money products

                                                                 Building partnerships with all stakeholders from
                                                                  farm to chopsticks

                                                                 Creating shared value and sustained development

16   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Our ambition is to grow double-digits while
creating shared value




17   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Agenda

     1.          China: Favourable yet challenging business environment

     2.          Nestlé‟s roots in China and recent performance:     Accelerating
                 growth and 2 step-changing partnerships

     3.          Vision, Objective & Ambition

     4.          Winning in the new reality: China-relevant portfolio,
                 Region & channel focus, Success with partners

     5.          Creating shared value

18    September 25th, 2012   Nestlé Investor Seminar, Shanghai
The Nestlé Strategic Roadmap
to win in the new reality




19   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Comprehensive product offer matching all income levels
Chinese Urban Household          Dairy &            Coffee         Beverage        Culinary Confection. Ice cream Hsu Fu Chi        Yinlu   Waters Cereals
Annual Income (’000 RMB)         Nutrition                                                                                                                   Pet food
Global Affluent
    >250
 (6% of population)


       Mass
      Affluent
      125-250
   (12% of pop.)




    Upper
 Middle Class
    50-125
      (39% of pop.)




    Lower
 Middle Class
     30-50
      (22% of pop.)

        Poor
        <30
   (21% of pop.)        Source: Nestlé GCR analysis, selected units from Nestlé Greater China portfolio, sizes non representative

 20     September 25th, 2012   Nestlé Investor Seminar, Shanghai
Adapting product tastes & formats to local preferences




21   September 25th, 2012   Nestlé Investor Seminar, Shanghai
PPP: Crispy Shark chocolate wafer
The right consumer insights

 Right recipe                                                                        2011   Continued innovation and growth

 Right brand & price positioning
                                                                          2009    Re-launch “Crispy Shark” brand
 Right communication campaign
 Right in-store promotion                                      2008     1st Above-the-line communication


                                                   2006         Reach 10,000 tonnes


                            2005             Explore Pick & Mix opportunity


     1998             Launch Nestlé Wafer in China


22   September 25th, 2012   Nestlé Investor Seminar, Shanghai
R&D: Senior Nutrition, Addressing the needs of the ageing
  population
                                                                                                                                                              Price
                                                                                         Senior milk powder
                               Ageing society                                            Product offering                                                   High

        Chinese aged 55+ will reach 335 million
         by 2015
        They allocate half of their expenditure                                                 Specific health
                                                                                                   concerns
         to food: RMB 5000 per year & per capita
                                                                                                                   Omega senior    HiCal

                                                                                                              Heart Health        Bone Health


                                                                                       Digestion- Essential
                                                                                       nutrition
         HEART and BONE are top 2 health concerns
         for Chinese Senior Consumers

                                                                                                Strong R&D to build up expertise in nutrition for seniors
Source: National Statistics Bureau 2010/Kantar consumer panel/McKinsey insight China


  23    September 25th, 2012   Nestlé Investor Seminar, Shanghai
I&R: Focus on winning regions with winning products
The Ice Cream success story
                     Focus on regions                                         Portfolio optimization
                 with strong ability to win                             More selective & better innovations



                                                 Concentrate on North
                                                 & South Regions
                                                 Close East Region            Out: 46 SKUs      In: 14 SKUs


     YTD growth 45% like for like                                      More competitive portfolio
     Improvement of Trading Operating Profit                           Increase of Marginal Contribution

24   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Out-of-home: Nestlé Professional, helping operators win!

                                                                 Dedicated organization with
                                                                  strong channel & customer
                                                                  intimacy
     Inspiring Partners‟ Growth by Providing
       Branded, Creative and Profitable
          Food & Beverage Solutions                              The widest F&B portfolio
         that are Making More Possible                            in the out-of-home market
               for our Customers


                                                                 Nestlé Group expertise
                                                                  & capabilities


                                                                 Ability to customize products
                                                                  & solutions
25    September 25th, 2012   Nestlé Investor Seminar, Shanghai
We will keep on developing the professional channels
   as out-of-home consumption increases in China

                                               2,900
                               Out-of-home Spending / Capita
                                                                                                                            Japan
                                               2,400

                                               1,900                                                                         United States
                                                                                                                                                   Singapore
                                          (CHF)




                                                                                                                           Hong Kong
                                               1,400                                      Taiwan
                                                                                                                             France
                                                                               Brazil                   South Korea
                                                           900                                                                               Germany
                                                                       China
                                                                                                 Portugal
                                                           400 India
                                                    Indonesia                           Russia
                                                    -100
                                                         -                     10,000        20,000           30,000           40,000         50,000
                                                                                                      GDP / Capita (USD)


           US: largest out-of-home market, followed by Japan and China
           US/Japan: size driven by spending; high out-of-home spending/capita but low growth
           China: size driven by population; low out-of-home spending/capita (RMB 1‟800) but high growth

Source: Euromonitor , Nestlé Professional Global Food service Industry Channel Quantification Report 2012

   26   September 25th, 2012           Nestlé Investor Seminar, Shanghai
We will keep on developing the professional channels
   as out-of-home consumption increases in China

                                               2,900
                               Out-of-home Spending / Capita
                                                                                                                            Japan                                   With increasing
                                               2,400
                                                                                                                                                                disposable income and
                                               1,900                                                                         United States                     changing socio-economic
                                                                                                                                                   Singapore
                                                                                                                                                                    demographics,
                                          (CHF)




                                                                                                                           Hong Kong
                                               1,400                                      Taiwan                                                               out-of-home consumption
                                                                                                                             France                                    increases
                                                                               Brazil                   South Korea
                                                           900                                                                               Germany
                                                                       China
                                                                                                 Portugal
                                                           400 India
                                                    Indonesia                           Russia
                                                    -100
                                                         -                     10,000        20,000           30,000           40,000         50,000
                                                                                                      GDP / Capita (USD)


           US: largest out-of-home market, followed by Japan and China
           US/Japan: size driven by spending; high out-of-home spending/capita but low growth
           China: size driven by population; low out-of-home spending/capita (RMB 1‟800) but high growth

Source: Euromonitor , Nestlé Professional Global Food service Industry Channel Quantification Report 2012

   27   September 25th, 2012           Nestlé Investor Seminar, Shanghai
Totole: A successful partnership in culinary products

                                                                       Mr. Rong Yaozhong, founder of Totole,
                                                                       is still General Manager of the company
                                                        2012           after 13 years of successful partnership


                                   2009                            Opening of Totole„s second factory

                   2001
                                               Opening of Nestlé R&D center
           1999                     Nestlé acquires 80% of Totole

      1997                   Opening of Totole factory


1988           Start manufacturing chicken bouillon

 28   September 25th, 2012     Nestlé Investor Seminar, Shanghai
Totole local insights + Nestlé technology = Winning recipes
     Totole local insights                                        Nestlé technology          Winning recipes
                                                                        Overall
                                                                          2
                                                                          1
                                                                After     0          Aroma
                                                                         -1
                                                                Taste    -2
                                                                         -3
                                                                         -4
                                                                         -5


                                                                Taste               Flavor




                                                                              Nestlé
                                                                              Proprietary
                                                                              technology
                                                                              MHT STB

29   September 25th, 2012   Nestlé Investor Seminar, Shanghai
… leading to a relevant portfolio for Chinese consumers




               MSG range                                        3 „Xian‟ granulated chicken bouillon       Dehydrated bouillon




     Paste and recipe mixes                                     Premium soya sauce & premium oil       Gel & liquid concentrated bouillon

30   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Totole: A proven track record
of managing sino-foreign partnerships
                                                                                                          2nd factory opened


  Nestlé-Totole
 way to success:
 Common values,
 Mutual learning,                      JV established
   Respect of
   differences

                                                       Nestlé R&D opened




     1996       1997        1998      1999       2000           2001   2002   2003   2004   2005   2006   2007   2008   2009   2010   2011   2012
                                                                                                                                         Source: CNCS, 2011

31   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Yinlu is an ideal platform to become a major player
in healthy dairy-based beverages and nutritious congees
                                                                           Chinese relevant products

                                                                                                 Leader in ready-to-eat
                                                                                                  congee and ready-to-
                60/40 partnership with                                                            drink peanut milk
                  founding families
               Headquartered in Xiamen

     Traditional trade                                                     High operational efficiency
     & Deep penetration                                                    & Aseptic experience
                                                     8‟000 sales people                         3 large-scale factories
                                                     >700‟000 outlets
                                                      covered




32    September 25th, 2012   Nestlé Investor Seminar, Shanghai
…with a range of leading healthy & nutritious products




                        Peanut milk range                       Red date peanut milk                    Milk peanut




                   ‘Eight Treasure‟ congee                                      „Hao Zhou Dao‟ congee

33   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Agenda

     1.          China: Favourable yet challenging business environment

     2.          Nestlé‟s roots in China and recent performance:         Accelerating
                 growth and 2 step-changing partnerships

     3.          Vision, Objective & Ambition

     4.          Winning in the new reality: China-relevant portfolio,
                 Region & channel focus, Success with partners

     5.          Creating shared value

34    September 25th, 2012   Nestlé Investor Seminar, Shanghai
Quality, food safety and compliance are
our non-negotiable priorities
 Quality is our                      Making it the cornerstone of our operation, we never
  biggest boss…                       compromise with food safety and compliance


…a consistent                         Continuous consultation and cooperation with authorities,
 engagement                           academics and trade associations


…across the whole                     Long-term partnerships with farmers and very stringent
 value chain                          selection and control of raw and packing materials


…in each of our                       Strict implementation of the Nestlé Quality Systems with
                                      comprehensive quality controls at each manufacturing
 factories
                                      step and full compliance with regulation

…with the most
                                      Investment in state-of-the-art equipment and best-in-class
 advanced
                                      analytical capabilities
 technology


35   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Long-term cooperation benefiting thousands of farmers
1. Fresh milk collection
       Local fresh milk collected and processed
        every day
        •       Daily fresh milk payments to farmers

        •       With multiplying direct/indirect effect on local
                communities: ~ 200,000 people                      800   Volume - ’000 tonnes/year
                                                                   700
       In 2011, Nestlé agronomists trained ~17,000                600
        farmers                                                    500

       World-Class Dairy Farming Institute                        400

                                                                   300
        under construction in Shuangcheng, to
                                                                   200
        support the sustainable development and
                                                                   100
        the modernization of the dairy industry in
                                                                    0
        China                                                             1994                2011


36   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Long-term cooperation benefiting thousands of farmers
2. Coffee culture                           Volume - tonnes/year
                                                                       12000

             Nestlé has helped pioneer coffee growing                 10000
              in Yunnan province
                                                                       8000
              •       Nestlé Agriculture Technical Assistance: world
                                                                       6000
                      class support to coffee growers
                                                                       4000
              •       Experimental training and demonstration
                      coffee farm: model of best practices             2000


              •       Trusted, reliable buyer of coffee beans at          0
                                                                               1998 Full Year   2012 YTD
                      stable and competitive price

             June 2012, Rio, Brazil: Received the
              World Business and Development
              Award for "Innovative & productive
              business practices that benefited Chinese
              society"
37       September 25th, 2012   Nestlé Investor Seminar, Shanghai
Key Enablers

  Human Resources                                               Research & Development
               Attract, develop & retain                            Transfer & build expertise and
                local talents                                         know-how with strong Chinese
                                                                      insights


  Sales & Distribution                                          Technical
               Expand distribution depth,                           Anticipate growth with best-in-
                strengthen effectiveness &                            class production capacity &
                expertise                                             organization




38   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Greater China Region: a strong growth engine for
Nestlé
                                                                Double-digit sales & profit
                                                                                             Positive 2012 outlook
                                                                 growth “the Nestlé way”



                                                                A quantum size leap:       Proven track record of
                                                                 2 new partners in 2011      winning with local partners



                                                                Comprehensive portfolio    Creating shared value
                                                                 & deep Chinese insights     from farm to chopsticks

                                                                      Winning in the New Reality
39   September 25th, 2012   Nestlé Investor Seminar, Shanghai
Thank You !


谢谢!

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Nestlé in Greater China winning in the new reality

  • 1. Nestlé in Greater China: Winning in the New Reality Roland Decorvet Chairman & CEO Nestlé Greater China Nestlé Investor Seminar, Shanghai September 25th, 2012
  • 2. Agenda 1. China: Favourable yet challenging business environment 2. Nestlé‟s roots in China and recent performance: Accelerating growth and 2 step-changing partnerships 3. Vision, Objective & Ambition 4. Winning in the new reality: China-relevant portfolio, Region & channel focus, Success with partners 5. Creating shared value 1 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 3. The size of a continent, with provincial GDPs at the level of developing or developed countries Source: The Economist Feb 24 ,2011 2 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 4. China is still at an early stage in food consumption: Per capita by 2015 … only half of Mexico today Annual F&B Consumption per Capita (2011, USD) 2'500 Japan +9-10% +6-7% +1-2% Average growth for each development phase 2'000 France UK Global F&B Consumption & Italy Germany 1'500 Disposable USA Income Levels Spain Brazil 1'000 Portugal Russia South Africa 500 Mexico 240 USD Annual Disposable +12% Philippines China 2015 China 2011 Income per Capita (2011, USD) 150 Mid-East Indonesia - India - 5'000 10'000 15'000 20'000 25'000 30'000 35'000 40'000 +12% Sources: Nestlé GCR Analysis, Euromonitor & McKinsey, 2011 3 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 5. Nestlé continues to support government efforts to reinforce food safety Zero tolerance Stricter legal framework Higher awareness No preferential treatment 4 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 6. Agenda 1. China: Favourable yet challenging business environment 2. Nestlé‟s roots in China and recent performance: Accelerating growth and 2 step-changing partnerships 3. Vision, Objective & Ambition 4. Winning in the new reality: China-relevant portfolio, Region & channel focus, Success with partners 5. Creating shared value 5 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 7. Nestlé history: long presence in China but rapid development since the 1990‟s Nestlé Shuangcheng factory Establishment of Nestlé China Nestlé sales office HQ in Beijing (relocated to started production (Heilongjiang opened in Shanghai new premises in 2010) Province) 1908 1990 1996 1874 1920 1979 1992 1999 Started trading activities Nestlé Products Initial discussions Hong Kong factory (dairy + 80% partnership with in HK. First trademark ice cream) through Totole (Shanghai) Ltd. established in with PRC (Eagle sweetened HK authorities acquisition of Dairy Farm condensed milk) concerning possible partnerships with local companies 6 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 8. Accelerated investments in the 2000‟s showing long-term commitment to China 70% partnership 60% partnership with with Dashan Yinlu Foods Group Nestlé R&D center Nestlé R&D (Water) in Shanghai center in Beijing 2001 2008 2010 2002 2009 2011 Totole’s second factory in Shanghai 80% partnership with Haoji (Sichuan Province) started production (the world’s largest bouillon factory) 60% partnership with Hsu Fu Chi 1993 – 2006 16 factories built in China to meet consumer demand 7 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 9. Nestlé is perceived as the tastiest, healthiest and most trustworthy F&B brand in China Nestlé vs. 2nd Best (2012) They are socially responsible 17% Ahead of other companies in developing nutritionally advanced products 16% A company I feel I can trust 14% Offer the tastiest and healthiest choice 12% Committed to continuous product improvement 11% Product range contributes to balanced diet 11% Invest heavily in scientific nutritional research and development 11% Provide great tasting products 11% 9% Their on-pack information makes choosing healthier products easier 6% I would recommend their products Made advancements in improving products healthiness 3% Deliver the best quality products 3% Encourage an active lifestyle 1% Their products are part of my everyday life 1% Source: Millward Brown, 2012, survey on the top 22 F&B companies in China 8 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 10. 31 factories and 2 R&D centers all across China  35 million products sold every day  ~90% of Nestlé products sold in China are locally manufactured 3 Regional & local headquarters R&D Centers 4 Factories ( under construction) 9 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 11. Our partnerships have enhanced Nestlé‟s capabilities  Large portfolio: 6 China famous brands, 1 strong regional brand, Hsu Fu Chi leadership in 11 categories Da Shan Water  Nestlé Dry Grocery → Key accounts, few key distributors  3 focused platforms with clear  Yinlu / Ready-to-drink coffee → Ready-to-drink beverage distributors, strengths and expertise high point of sales coverage, lower-tier cities  Hsu Fu Chi → Direct distribution, pick & mix, impulse model  Multinational company vs. Chinese entrepreneurs  2 different “cultures”,  Structured approach vs. speed / planning vs. hyperactivity same values  Team-minded vs. great leader  Different focus and KPIs – percentages vs. absolute amounts  Support & develop  Need to respect what makes  Listen and change only if all partners: our partners unique 1. understand why 2. agree 3. see clear benefits 10 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 12. The 2 latest partnerships have drastically changed the capabilities of Nestlé Nestlé F&B Actual 2011 Sales 2012E Sales Dairy, Ice-Cream, CHF 2.5 bn CHF 5 bn Coffee & beverages, Infant nutrition, 21% Hong Kong, Taiwan 16% Partnerships Yinlu + RTD Coffee 5% 9% HFC + Nestlé Confect. 9% 28% Food 47% (Totole, Haoji, Maggi) Globally/Regionally 23% Managed Businesses Nestlé F&B Nestlé Professional, GCR division 28% Nestlé Waters, CPW, Nestlé F&B Nestlé Purina Petcare, GCR division 14% Nespresso, Nestlé Health Science Note: Yinlu sales only 1 month in Actual 2011, Hsu Fu Chi sales in 2012E figures, not in Actual 2011; Nestlé F&B GCR includes Infant nutrition 11 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 13. Greater China Region is on track to become Nestlé‟s #2 largest market 2011R Market 2011 Sales ank (CHF bn) 1 USA 21.5 2 France 5.6 Greater China 2012 3 Brazil 5.4 Sales est.: CHF 5 bn 4 Germany 3.4 Rank: ? 5 Mexico 3.0 6 UK 2.7 7 China 2.5 Nestlé Greater China Region‟s sales (excluding Yinlu & Hsu Fu Chi) 2008 2009 2010 2011 12 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 14. 2011 has seen significant investments to support our fast growth Trading net working capital* Capital expenditures* as a percentage of sales as a percentage of sales 1.5 Index Index (ref. 2008) 1 (ref. 2008) 1 0.9 2008 2009 2010 2011 2008 2009 2010 2011 *Excluding Yinlu & Hsu Fu Chi 13 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 15. The new Nestlé China: 47‟000+ employees Nestlé F&B Jan. 2011 Jan. 2012 Dairy, Ice-Cream, 14‟100 employees 47‟000 employees Coffee & beverages, Infant nutrition, 38% Hong Kong, Taiwan Partnerships 26% Yinlu + RTD Coffee HFC + Nestlé Confect. 51% Food 32% (Totole, Haoji, Maggi) 4% 0% 7% Globally/Regionally Nestlé F&B Managed Businesses GCR division 18% Nestlé Professional, Nestlé Waters, CPW, Nestlé F&B 16% Nestlé Purina Petcare, GCR division 6% Nespresso, Nestlé Health Science Note: Yinlu & Hsu Fu Chi employees are accounted starting from Jan. 2012; Nestlé F&B GCR includes Infant nutrition 14 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 16. Agenda 1. China: Favourable yet challenging business environment 2. Nestlé‟s roots in China and recent performance: Accelerating growth and 2 step-changing partnerships 3. Vision, Objective & Ambition 4. Winning in the new reality: China-relevant portfolio, Region & channel focus, Success with partners 5. Creating shared value 15 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 17. Our Nestlé Greater China Vision Be the recognized leading NHW F&B Company by helping to build healthier and happier generations at every stage of life  Delivering innovative, safe, tasty, trusted and good value-for-money products  Building partnerships with all stakeholders from farm to chopsticks  Creating shared value and sustained development 16 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 18. Our ambition is to grow double-digits while creating shared value 17 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 19. Agenda 1. China: Favourable yet challenging business environment 2. Nestlé‟s roots in China and recent performance: Accelerating growth and 2 step-changing partnerships 3. Vision, Objective & Ambition 4. Winning in the new reality: China-relevant portfolio, Region & channel focus, Success with partners 5. Creating shared value 18 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 20. The Nestlé Strategic Roadmap to win in the new reality 19 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 21. Comprehensive product offer matching all income levels Chinese Urban Household Dairy & Coffee Beverage Culinary Confection. Ice cream Hsu Fu Chi Yinlu Waters Cereals Annual Income (’000 RMB) Nutrition Pet food Global Affluent >250 (6% of population) Mass Affluent 125-250 (12% of pop.) Upper Middle Class 50-125 (39% of pop.) Lower Middle Class 30-50 (22% of pop.) Poor <30 (21% of pop.) Source: Nestlé GCR analysis, selected units from Nestlé Greater China portfolio, sizes non representative 20 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 22. Adapting product tastes & formats to local preferences 21 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 23. PPP: Crispy Shark chocolate wafer The right consumer insights  Right recipe 2011 Continued innovation and growth  Right brand & price positioning 2009 Re-launch “Crispy Shark” brand  Right communication campaign  Right in-store promotion 2008 1st Above-the-line communication 2006 Reach 10,000 tonnes 2005 Explore Pick & Mix opportunity 1998 Launch Nestlé Wafer in China 22 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 24. R&D: Senior Nutrition, Addressing the needs of the ageing population Price Senior milk powder Ageing society Product offering High  Chinese aged 55+ will reach 335 million by 2015  They allocate half of their expenditure Specific health concerns to food: RMB 5000 per year & per capita Omega senior HiCal Heart Health Bone Health Digestion- Essential nutrition HEART and BONE are top 2 health concerns for Chinese Senior Consumers Strong R&D to build up expertise in nutrition for seniors Source: National Statistics Bureau 2010/Kantar consumer panel/McKinsey insight China 23 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 25. I&R: Focus on winning regions with winning products The Ice Cream success story Focus on regions Portfolio optimization with strong ability to win More selective & better innovations Concentrate on North & South Regions Close East Region Out: 46 SKUs In: 14 SKUs YTD growth 45% like for like More competitive portfolio Improvement of Trading Operating Profit Increase of Marginal Contribution 24 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 26. Out-of-home: Nestlé Professional, helping operators win! Dedicated organization with strong channel & customer intimacy Inspiring Partners‟ Growth by Providing Branded, Creative and Profitable Food & Beverage Solutions The widest F&B portfolio that are Making More Possible in the out-of-home market for our Customers Nestlé Group expertise & capabilities Ability to customize products & solutions 25 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 27. We will keep on developing the professional channels as out-of-home consumption increases in China 2,900 Out-of-home Spending / Capita Japan 2,400 1,900 United States Singapore (CHF) Hong Kong 1,400 Taiwan France Brazil South Korea 900 Germany China Portugal 400 India Indonesia Russia -100 - 10,000 20,000 30,000 40,000 50,000 GDP / Capita (USD)  US: largest out-of-home market, followed by Japan and China  US/Japan: size driven by spending; high out-of-home spending/capita but low growth  China: size driven by population; low out-of-home spending/capita (RMB 1‟800) but high growth Source: Euromonitor , Nestlé Professional Global Food service Industry Channel Quantification Report 2012 26 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 28. We will keep on developing the professional channels as out-of-home consumption increases in China 2,900 Out-of-home Spending / Capita Japan With increasing 2,400 disposable income and 1,900 United States changing socio-economic Singapore demographics, (CHF) Hong Kong 1,400 Taiwan out-of-home consumption France increases Brazil South Korea 900 Germany China Portugal 400 India Indonesia Russia -100 - 10,000 20,000 30,000 40,000 50,000 GDP / Capita (USD)  US: largest out-of-home market, followed by Japan and China  US/Japan: size driven by spending; high out-of-home spending/capita but low growth  China: size driven by population; low out-of-home spending/capita (RMB 1‟800) but high growth Source: Euromonitor , Nestlé Professional Global Food service Industry Channel Quantification Report 2012 27 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 29. Totole: A successful partnership in culinary products Mr. Rong Yaozhong, founder of Totole, is still General Manager of the company 2012 after 13 years of successful partnership 2009 Opening of Totole„s second factory 2001 Opening of Nestlé R&D center 1999 Nestlé acquires 80% of Totole 1997 Opening of Totole factory 1988 Start manufacturing chicken bouillon 28 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 30. Totole local insights + Nestlé technology = Winning recipes Totole local insights Nestlé technology Winning recipes Overall 2 1 After 0 Aroma -1 Taste -2 -3 -4 -5 Taste Flavor Nestlé Proprietary technology MHT STB 29 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 31. … leading to a relevant portfolio for Chinese consumers MSG range 3 „Xian‟ granulated chicken bouillon Dehydrated bouillon Paste and recipe mixes Premium soya sauce & premium oil Gel & liquid concentrated bouillon 30 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 32. Totole: A proven track record of managing sino-foreign partnerships 2nd factory opened Nestlé-Totole way to success: Common values, Mutual learning, JV established Respect of differences Nestlé R&D opened 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 Source: CNCS, 2011 31 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 33. Yinlu is an ideal platform to become a major player in healthy dairy-based beverages and nutritious congees Chinese relevant products  Leader in ready-to-eat congee and ready-to- 60/40 partnership with drink peanut milk founding families Headquartered in Xiamen Traditional trade High operational efficiency & Deep penetration & Aseptic experience  8‟000 sales people  3 large-scale factories  >700‟000 outlets covered 32 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 34. …with a range of leading healthy & nutritious products Peanut milk range Red date peanut milk Milk peanut ‘Eight Treasure‟ congee „Hao Zhou Dao‟ congee 33 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 35. Agenda 1. China: Favourable yet challenging business environment 2. Nestlé‟s roots in China and recent performance: Accelerating growth and 2 step-changing partnerships 3. Vision, Objective & Ambition 4. Winning in the new reality: China-relevant portfolio, Region & channel focus, Success with partners 5. Creating shared value 34 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 36. Quality, food safety and compliance are our non-negotiable priorities  Quality is our Making it the cornerstone of our operation, we never biggest boss… compromise with food safety and compliance …a consistent Continuous consultation and cooperation with authorities, engagement academics and trade associations …across the whole Long-term partnerships with farmers and very stringent value chain selection and control of raw and packing materials …in each of our Strict implementation of the Nestlé Quality Systems with comprehensive quality controls at each manufacturing factories step and full compliance with regulation …with the most Investment in state-of-the-art equipment and best-in-class advanced analytical capabilities technology 35 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 37. Long-term cooperation benefiting thousands of farmers 1. Fresh milk collection  Local fresh milk collected and processed every day • Daily fresh milk payments to farmers • With multiplying direct/indirect effect on local communities: ~ 200,000 people 800 Volume - ’000 tonnes/year 700  In 2011, Nestlé agronomists trained ~17,000 600 farmers 500  World-Class Dairy Farming Institute 400 300 under construction in Shuangcheng, to 200 support the sustainable development and 100 the modernization of the dairy industry in 0 China 1994 2011 36 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 38. Long-term cooperation benefiting thousands of farmers 2. Coffee culture Volume - tonnes/year 12000  Nestlé has helped pioneer coffee growing 10000 in Yunnan province 8000 • Nestlé Agriculture Technical Assistance: world 6000 class support to coffee growers 4000 • Experimental training and demonstration coffee farm: model of best practices 2000 • Trusted, reliable buyer of coffee beans at 0 1998 Full Year 2012 YTD stable and competitive price  June 2012, Rio, Brazil: Received the World Business and Development Award for "Innovative & productive business practices that benefited Chinese society" 37 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 39. Key Enablers  Human Resources  Research & Development  Attract, develop & retain  Transfer & build expertise and local talents know-how with strong Chinese insights  Sales & Distribution  Technical  Expand distribution depth,  Anticipate growth with best-in- strengthen effectiveness & class production capacity & expertise organization 38 September 25th, 2012 Nestlé Investor Seminar, Shanghai
  • 40. Greater China Region: a strong growth engine for Nestlé Double-digit sales & profit Positive 2012 outlook growth “the Nestlé way” A quantum size leap: Proven track record of 2 new partners in 2011 winning with local partners Comprehensive portfolio Creating shared value & deep Chinese insights from farm to chopsticks Winning in the New Reality 39 September 25th, 2012 Nestlé Investor Seminar, Shanghai