2. Some Statistics to Start…
of Executives have more information than they can effectively use
IBMMIT Sloan Management Review 2011
Only 36% of Managers in top performing organisations get information
they need in timeframe that supports their decision making cycle
Aberdeen Group, 2011
CIO’s rank analytics as the #1 factor contributing to an organisation’s
competitiveness
IBM CIO Study 2009
Enterprises that apply analytics have 33% more revenue growth and 12x
more profit growth
IBM CFO Study 2010
of the time, it works every time!
Brian Fantana to Ron Burgundy, Anchorman
3. The “Reporting” Spectrum
Static Reports
Ad hoc Queries
Analytics
Dashboards
Scorecards
Alerts
Predictive Modelling
4. Information available when required
Underlying data refreshed appropriately
Key metrics available to all
Exceptions highlighted
Flexible drilldown capability
Business users answer their own questions
Keeps pace with changing business requirements
Cost Effective!
My Definition of Successful Reporting
5. Disparate business systems
Set of in-built reports with each system
Heavy & recurring Excel usage
Information out-of-date soon after it is published
Key metrics not always well known
Reporting driven by IT not business users
Typical Starting Points for SME’s
6. No Silver Bullet – immediate & on-going commitment
Admit where you are right now
Decide where you want to get to in the short term
Think about your longer term aims
Create value & momentum quickly
Recognise that requirements will change
Key Points to Achieve Success
7. List available systems & other data sources
Understand current processes & workflows
Identify analytic staff members
Critique current reports & metrics
Decide on Key Performance Indicators (KPI’s)
Step 1: Know Your Status Quo
8. Explain reporting & analysis concepts to staff
Emphasise that reporting is an on-going process
Establish central & local owners
Encourage collaboration & insight sharing
Aim is to make BI usage pervasive in company
Step 2: Create a Reporting Culture
9. Tackling a Big Problem early
Focuses resources on finding a solution
Proves value
Builds momentum
Drives more requirements
Do not need to wait on “Perfect Data”
Involve end users from the get-go
Step 3: Identify a Big Pain to Solve
10. Low Total Cost of Ownership (TCO)
Intuitive - reduces training costs
Flexible – minimises Total Cost of Change (TCC)
Economical – start small & then scale
A heterogeneous approach may work for you
Ask vendor(s) for Proof of Concept
Step 4: Select the Right Toolset(s)
11. After each delivery get business user feedback
Add new requirements to a maintained backlog
Iteratively improve the solution
Monitor usage and prune redundant “reports”
Seek to build on success to widen usage
Step 5: Get Feedback & Improve