1. Curriculum Vitae
Nathan Robertson
15/12/1966
Kettering Northamptonshire
07702 118910
Summary
A Sales Professional with 25 years experience selling products, services and solutions with
leadership experience, managing small, high calibre teams. Skills are rooted in medium to long
sales cycles that demand a rigorous consultative approach. These begin with desk research to
enable effective engagement with senior decision makers and influencers, involve a proof of
concept demonstrating the ROI, leading to a close and roll out of solution. I also have some
experience in delivering marketing and more recently e-marketing programs to support sales
objectives, working with internal marketing teams and external agencies.
After a 6 year period working on with a number of companies on a consultative basis (which has
enabled some focus on personal projects), I am considering options that would leverage a long
experience developing the skills of other sales professionals. I am particularly interested in a
training role within a dedicated sales training organisation using researched based methods, or
perhaps a sales manager or sales training role within a larger corporate organisation that recognises
the value of investing in skills development and has a strong value proposition.
History (some roles have been consecutively held)
Maxentra Feb 2009 – present
This is the business through which I have transacted various projects from, the current consulting
work with Trident Group UK (training & developing the sales & service team, managing the sales
target and reporting to the Managing Director) to other consulting pieces such as for; Sainsbury's
(commissioned by Jackie Connor – Customer Service Director – 2009), research & strategy pieces
for Q-Matic (to support public sector sales approaches), the PR & Launch of a business publication
written by Terry Green (“You're Next”), Brookfield Digital (Sales & Marketing campaigns for
between 2012 – 2014 at which point I took on the role of Sales & Marketing Director with a 10%
stake). In addition to all of this I ran a hobby business www.fiat500classic.co.uk from 2010 to
2014 when I turned off the online store to enable focus on Trident Group and Brookfield Digital.
Brookfield Digital August 2014 – Feb 2015 Sales Director
Having supported Brookfield's Digital Marketing business for two years previously, with various
sales and marketing campaigns, the Chairman Terry Green, (who I had worked with since joining
Q-Matic), engaged me on a new project. The plan was to separate one of Brookfield's newly
developed offerings, a Gift Voucher System for Hotels, Spa's & Restaurants into a new business.
After some setting up, a new company was formed with an aggressive growth plan which would
enable an exit after two years. After initially 'hand building' a segmented database, the offering was
tested by signing up a small number of clients to asses the conversion rate from marketing
campaigns and proactive approaches. We could then agree the level of investment required to build
a team that would support the required level of sales to meet the plan. After 6 months working 3 – 4
days per week I stepped down from the position, not being able to reach agreement with the main
share holder, over investment which was needed to meet the plan.
(QM Group) Q-matic Corp June 2007 – Feb 2009 - Global Business Development consultant.
Having joined QM Group LTD in the same week that Altor Group (VC investor) acquired the
company (shortly after the acquisition of larger global competitor Q-Matic), along with a colleague,
2. I formed a new team (Global Business Development). The highlights of this role include:
• Work with Boston Consulting Group to design a 100 day plan for integrating the two
companies.
• Working closely with Cisco to become a qualified ISPN Partner (Industry Solutions Partner
Network).
• Engage Key Targets in Retail Finance around the world to; identify the need for our
solutions, agree and oversee proof of concept trials in a limited number of branches.
• Work with local teams around the world to exploit the opportunities created with targets in
their country.
• Spread best practice around the world, by working alongside Account Directors, designing
and delivering training that supported our best practice approaches. Working with teams to
move from a culture of 'product selling' to a culture of “Consultative Solution Selling”, an
approach that I had adopted during my time at Imation Corp. and core to everything we did
within the Global BD team.
• Work with local teams to develop relationships with CISCO channel partners around the
world.
• Sitting in on regular development meetings to ensure that roadmaps were priorities in line
with larger opportunities for revenue.
In this role I reported to the Deputy Chairman and founder of QM Group, Terry Green.
Notable wins include:
Software & Hardware solutions sold to: HSBC Mexico, HSBC US, HSBC Middle East (Dubai /
Abu Dhabi), HSBC APAC (Honk Kong) Achieved all KPI's in Funnel (Pre-pipeline). Pilots agreed
with U.S. Bank Corp., TD Bank Corp., Comerica & Royal Bank of Canada. M&S Consulting
project in the UK working with the senior management team, who at the time reported to Sir Stuart
Rose Chairman of M&S
Q-Matic's value proposition can be described as;
Improving customer satisfaction by managing customer interactions, reducing wait times and
improving staff efficiency. M.I. that enables the targeting of enterprise wide improvements.
Extending investment in VOIP infrastructure as a Cisco Unified Communications Solution.
Q-Matic's offer was particularly relevant in a period where retail banks were focused on customer
experience across all three channels (in-branch, telephone & Internet), which meant significant
investment in the 'branch of the future designs'. During the financial crisis 2008 / 2009 many retail
banks changed their priorities. Responding to this Altor quickly reduced head count resulting in the
disappearance of the Global Business Development role and along with it, myself and colleague.
Terry Green also resigned his role and became a part-time consultant. I was subsequently invited to
participate in other ventures that he was involved in.
Imation Corp. 02/2000 – 06/2007 (Previously the Data-Storage division of 3M Imn NSE)
Channel Account Manager
End User Specialist
Sales Manager B2B channels
Channel Account Manager – Feb 2000 – May 2000 Responsible for achieving sales target on data
storage media within the stationary channel.
End User Specialist – May 2000 – May 2004 Focused on achieving the sales target for new sales of
Data Storage Media for high end computing (Main Frame / Mid range environments) within Data
Centres. Sales were channeled through four Strategic Partners.
Sales Manager & Member of Leadership team. Responsible for exceeding forecast. Retained some
end user selling responsibility during the 3 years of management. • Closed software (StorSentry) &
3. Services deals with clients including, Clifford Chance (£128K Software), BBC (Red Bee Media
£125K Software), Discovery Channel (Ascent Media £239K software), Lehman Brothers (111K)
Kingfisher Group (B&Q £47K Software), Vodafone (£250K Software & services). Other contracts
for the supply of data-storage media and services include Credit Suisse to Morgan Stanley, JP
Morgan Chase, Barclays and Barclays Capital, Goldman Sachs, UBS, HSBC, Abbey Group.
Contract values ranged from £100k - £1.4M • Exceeded sales forecasts 5 out of 6 years full
financial years and exceeded a personal commitment of 2.5m Euros (YTD in last part year) in
software / services*, whilst also maintaining overall responsibility for UK B2B sales £33m for
DataStorage. Received performance awards from Imation Corp 5 out of 7 years served Sold first 6
software and first 4 professional services deals for Imation (Globally) *Software & services were a
new area of activity for Imation, pioneered by technical colleagues in Germany & myself. Resulting
success led to similar activities across Imation Europe.
A member of the UK leadership team and European NBV (New Business Ventures) team, tasked
with identifying and evaluating adjacent opportunities for growth through acquisitions, JV's and
New Business Units.
Early career
80's Sales roles - office & contract furniture.
90's Sales roles – office & contract furniture / 5 years running Furniture Design Associates, an
office chair manufacturer – Sold to The Staking Chair Company in January 2000.
EDUCATION AND TRAINING
Relevant training
Huthwaite
March 2007 Account strategy for the major sales campaign.
Huthwaite
Negotiation Skills August 2002
Huthwaite
SPIN (Consultative Selling) Oct 2001
Imation Corp. (U.S.)
Leadership Development – June 2004
Achieve Global
April 2005 Managing to Win
Achieve Global
July 2005 PSS (professional selling skills) – attended with my sales team
Reed Training
August 2004 Essentials of Management
Reed Training
Feburary 2004 Time Management
Mercuri International
A program of courses throughout my time with Remploy Lundia including: Market Platforms,
questioning skills, and controlling the Call 1992 -1993.
Education Kettering Boys School
Examination results: 4 x O’Levels 7 x CSE’s
Discontinued A’ Level English & Economics courses to emigrate.
Supporting documentation and references are available on request. Endorsements from former
colleagues and clients can be see by viewing my linkedin profile.