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Content Marketing
for Law Firms
@lauracreekmore
Wednesday, June 12, 13
“Content marketing’s purpose is to
attract and retain customers by
consistently creating and curating
relevant and valuable content
with the intention of changing
or enhancing consumer behavior.
It is a ongoing process that is best
integrated into your overall marketing
strategy, and it focuses on owning
media, not renting it.”
Wednesday, June 12, 13
Know what
you want to say
http://www.flickr.com/photos/garryknight/
Wednesday, June 12, 13
NO
Wednesday, June 12, 13
Wednesday, June 12, 13
It’s not
about you.
Wednesday, June 12, 13
Know what they
want to hear
http://www.flickr.com/photos/pamelav/
Wednesday, June 12, 13
http://www.flickr.com/photos/deizans/
Wednesday, June 12, 13
Wednesday, June 12, 13
The	
  User	
  Is	
  Always	
  Right
by	
  Steve	
  Mulder
A	
  Project	
  Guide	
  to	
  UX	
  Design
by	
  Russ	
  Unger	
  and	
  Carolyn	
  Chandler
Persona Books
Wednesday, June 12, 13
Photo by http://www.flickr.com/photos/rhysasplundh/
-Know your audience
Wednesday, June 12, 13
Know your content
http://www.flickr.com/photos/joeshlabotnik/
Wednesday, June 12, 13
✓Blogs
✘Bad blog habits
Wednesday, June 12, 13
✘ Writing for
yourself
✘ Untimely
✘ Obscure language
http://www.stemlegal.com/strategyblog/2012/the-4-frequent-flaws-of-law-firm-content/
Wednesday, June 12, 13
Where to begin
Wednesday, June 12, 13
Name your systems
Wednesday, June 12, 13
Where’s the mismatch?
http://www.flickr.com/photos/33671002@N00/
Wednesday, June 12, 13
Your content lives here
http://www.flickr.com/photos/rabsteen/
Wednesday, June 12, 13
•Comprehensive view
•Analysis
•Review cycle
•Access control
Wednesday, June 12, 13
http://www.flickr.com/photos/macchianera/
Wednesday, June 12, 13
http://www.flickr.com/photos/skistz/
Wednesday, June 12, 13
Content inventory
Wednesday, June 12, 13
Wednesday, June 12, 13
Wednesday, June 12, 13
Wednesday, June 12, 13
Wednesday, June 12, 13
http://www.flickr.com/photos/remysharp/
Wednesday, June 12, 13
Wednesday, June 12, 13
•Comprehensive view
•Analysis
•Review cycle
•Access control
Wednesday, June 12, 13
Wednesday, June 12, 13
creekcontent.com/matrix.pdf
• Index number [You create]
• Where available [Website, social
media, print, etc.]
• Dates [Due date, live date,
review date, expiration date,
etc.]
• Staff [Owner, writer, reviewer,
approver, etc.]
• URL [if applicable]
• Headline
• Content summary [or content if
short]
• If page-based: Navigation
information
• Template
• Supplements [Image, audio,
video, PDF, etc.]
• Sharing/other tools available
• Analytics
• If audio or video: File type,
length, file size, format
• If image: File type, dimensions,
file size
• If PDF: File size
• Restricted to certain audience?
• If public: SEO information:
Browser title, keywords
• And more!
Wednesday, June 12, 13
Style guide?
Talking points?
Wednesday, June 12, 13
Traffic?
Leads?
Sales?
Sentiment?
Wednesday, June 12, 13
http://www.flickr.com/photos/kojotomoto/
Wednesday, June 12, 13
Wednesday, June 12, 13
Wednesday, June 12, 13
Wednesday, June 12, 13
Content marketing metrics
A	
  Field	
  Guide	
  to	
  the	
  4	
  Types	
  of	
  
Content	
  MarkeKng	
  Metrics
hLp://www.slideshare.net/jaybaer/a-­‐field-­‐
guide-­‐to-­‐the-­‐4-­‐types-­‐of-­‐content-­‐markeKng-­‐
metrics
Wednesday, June 12, 13
Content marketing research
2012	
  In-­‐House	
  Counsel	
  
New	
  Media	
  Engagement	
  Survey
hLp://www.greentarget.com/
wp-­‐content/uploads/2012/01/
2012GTZGICSurveyReportFinal-­‐
WebsiteVersion.pdf
Wednesday, June 12, 13
Content Marketing Institute
hLp://contentmarkeKnginsKtute.com
Wednesday, June 12, 13
Laura Creekmore
hLp://creekcontent.com
hLp://slideshare.net/lauracreekmore
laura@creekcontent.com	
  
@lauracreekmore
Wednesday, June 12, 13

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