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○ Naoka MISAWA (U’eyes Design Inc.)   Mitsuru FUIJITA (DENSO CORPORATION) A proposal of  XB-method ,  an Idea Generation System  for New Services  using User Experiences HCII No.332  July 23, 2009
Overview ,[object Object],[object Object]
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object]
1 . Background
What is needed for product planning in Japan? User Diversifying in lifestyle It is to provide  affecting experiences  through products and services. Seeking  the higher degree  of satisfaction
A product planning flow (KANDA model ) To find and confirm the potential need To develop the creative concept To objectively-define the best concept To make the direction for the developer and the planning 1.Research & Analysis 2.inspiration 3.optimization 4.installation
Problems in the current planning of affecting products ,[object Object],[object Object]
XB activity is applicable to the inspiration process of product planning  To find and confirm the potential need To develop the creative concept To objectively-define the best concept To make the direction for the developer and the planning 1.Research & Analysis 2.inspiration 3.optimization 4.installation XB-method
2. Summary of XB-method
Mechanism of idea generation ,[object Object],[object Object],[object Object]
Schematizing affecting elements have been pursued  truthful  it was by a chance  Value Subject Relationship
3 components of User Experience The way of involvements such as perceptions and experiences, and the context of the time Fascinations or characteristics of the subject A sense of value that people cherish before having a relationship with the subject Definition In what relationship? For what subject? In what  perspective? Scene of appearance Relationship Subject Value Label of Component
XB-method Activity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Previous  Arrangement Divergent  Thinking Bundle  in a scenario
3. How to use XB-method
[object Object],Car navigation system Activity. 1
have been pursued values Subject Relationship truthful it was by a chance Activity. 2  Select a set of keywords from the database
have been pursued values Subject Relationship truthful it was by a chance Activity. 3  Develop images of keywords information about my secret idol real  superstar It was displayed by accident
Activity. 4  Multiply images × × if I register my secret superstar, the car navigation system lets me know the information associated with him or her.  information about my secret idol real  superstar It was displayed by accident
Activity. 5  Exchange ideas to develop images if I register my secret superstar, the car navigation system lets me know the information associated with him or her.  Let’s combine this with that service! What kinds of interface would be appropriate?
Activity. 6-8 Draw up a scenario Ken enjoys driving in Nagoya. He is a big fan of Ichiro, a major leaguer. After a while, the car navigation system gives him information about “the pork cutlet restaurant where Ichiro often visited while he was a student.”  The pork cutlet is now available here, which built up his strong body.  Ken stops to park expecting the flavor of Ichiro’s cutlet and enters the restaurant.
4. Experiment : workshop
Workshop ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Photo
Photo
Idea Development Sheets used in the workshop
The XB Effect ,[object Object],[object Object],[object Object],[object Object],[object Object]
5. Conclusion
Conclusion ,[object Object],[object Object],[object Object],[object Object]
Future Prospect ,[object Object],[object Object],[object Object],[object Object]
Thank you ! [email_address]

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  • 3.
  • 5. What is needed for product planning in Japan? User Diversifying in lifestyle It is to provide affecting experiences through products and services. Seeking the higher degree of satisfaction
  • 6. A product planning flow (KANDA model ) To find and confirm the potential need To develop the creative concept To objectively-define the best concept To make the direction for the developer and the planning 1.Research & Analysis 2.inspiration 3.optimization 4.installation
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  • 8. XB activity is applicable to the inspiration process of product planning To find and confirm the potential need To develop the creative concept To objectively-define the best concept To make the direction for the developer and the planning 1.Research & Analysis 2.inspiration 3.optimization 4.installation XB-method
  • 9. 2. Summary of XB-method
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  • 11. Schematizing affecting elements have been pursued truthful it was by a chance Value Subject Relationship
  • 12. 3 components of User Experience The way of involvements such as perceptions and experiences, and the context of the time Fascinations or characteristics of the subject A sense of value that people cherish before having a relationship with the subject Definition In what relationship? For what subject? In what perspective? Scene of appearance Relationship Subject Value Label of Component
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  • 14. 3. How to use XB-method
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  • 16. have been pursued values Subject Relationship truthful it was by a chance Activity. 2 Select a set of keywords from the database
  • 17. have been pursued values Subject Relationship truthful it was by a chance Activity. 3 Develop images of keywords information about my secret idol real superstar It was displayed by accident
  • 18. Activity. 4 Multiply images × × if I register my secret superstar, the car navigation system lets me know the information associated with him or her. information about my secret idol real superstar It was displayed by accident
  • 19. Activity. 5 Exchange ideas to develop images if I register my secret superstar, the car navigation system lets me know the information associated with him or her. Let’s combine this with that service! What kinds of interface would be appropriate?
  • 20. Activity. 6-8 Draw up a scenario Ken enjoys driving in Nagoya. He is a big fan of Ichiro, a major leaguer. After a while, the car navigation system gives him information about “the pork cutlet restaurant where Ichiro often visited while he was a student.” The pork cutlet is now available here, which built up his strong body. Ken stops to park expecting the flavor of Ichiro’s cutlet and enters the restaurant.
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  • 23. Photo
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  • 25. Idea Development Sheets used in the workshop
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  • 30. Thank you ! [email_address]