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Integrative Thinking
Roger Martin
17 JULY 2012


               *Image Source: The Opposable Mind, by Roger Martin
F. Scott
Fitzgerald
“The test of first-rate intelligence is
the ability to hold two opposing ideas
in mind at the same time and still
retain the ability to function...”
Characteristics




                       Integrative Thinking
Salience - the conventional approach is to discard as many as possible –
or not even to consider some of them in the first place. In order to
reduce our exposure to uncomfortable complexity, we filter out salient
features when considering an issue. We also do this because of how
most organizations are structured. Each functional specialty has its own
narrow view of what merits consideration.




                   *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
Characteristics




                       Integrative Thinking
Causality - In the second step of decision making,you analyze how the
numerous salient factors relate to one another. Conventional thinkers
tend to take the same narrow view of causality that they do of salience.
The simplest type of all is a straight-line causal relationship. The
integrative thinker isn’t afraid to question the validity of apparently
obvious links or to consider multidirectional and nonlinear relationships.




                   *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
Characteristics




                        Integrative Thinking
Architecture - The order in which you make these decisions will affect the
outcome. Integrative Thinkers don’t break down a problem into
independent pieces and work on them separately or in a certain order.
They see the entire architecture of the problem – how the various parts
of it fit together, how one decision will affect another. Just as important,
they hold all of those pieces suspended in their minds at once.




                    *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
Characteristics




                        Integrative Thinking
Resolution - All of these stages – determining what is salient, analyzing
the causal relationships between the salient factors, examining the
architecture of the problem – lead to an outcome. Too often, we accept
an unpleasant trade-off with relatively little complaint, since it appears
to be the best alternative. When a satisfactory outcome does emerge,
though, it is inevitably due to the leader’s refusal to accept trade-offs
and conventional options.




                    *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
Integrative Thinking




Salience - what features do I see as important?
Causality - how do I make sense of what I see?
Architecture - what tasks will I do in what order?
Resolution - how will I know when I am done?




                    *Source: The Opposable Mind, Roger Martin, p.29
Integrative Thinking




                                                                                                                     Resolution
                                                                                                                      - how will I know when I am done?




                                                                      Architecture
                                                                           - what tasks will I do in what order?




                                 Causality
                                    - how do I make sense of what I see?




Salience
- what features do I see as important?

                                                   *Source: The Opposable Mind, Roger Martin, p.29
Think Different



Conventional vs. Integrative




*Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
Integrative Thinkers




“The integrative thinkers I interviewed have learned
to change their factory settings and distinguish
between reality and models that purport to reflect
reality.”




                *Source: The Opposable Mind, Roger Martin p. 56
Knowledge System




Stance                    Tools                                Experiences




         *Source: The Opposable Mind, Roger Martin, p. 93-98
Knowledge System




 Stance                      Tools                                Experiences

Stance is how you see the world around you,
but it’s also how you see yourself in that
world.




            *Source: The Opposable Mind, Roger Martin, p. 93-98
Knowledge System




  Stance                      Tools                                Experiences

Tools range from formal theories to established
processes to rules of thumb. Your stance guides
what tools you choose to accumulate.




             *Source: The Opposable Mind, Roger Martin, p. 93-98
Knowledge System




  Stance                     Tools                                Experiences


The experiences you accumulate are the product
of your stance and tools, which guide you
toward some experiences and away from others.




            *Source: The Opposable Mind, Roger Martin, p. 93-98
Knowledge Model




         Guides

Stance

                                                 Guides

                          Tools



                                                              Experiences




          *Source: The Opposable Mind, Roger Martin, p. 103
Knowledge Model




         Guides

Stance

                                                  Guides

                           Tools
         Informs




                                                               Experiences
                                                 Informs




           *Source: The Opposable Mind, Roger Martin, p. 103
Knowledge Model




                         Guides

               Stance

•Who am I in the world                                            Guides
 and what am I trying
 to accomplish?                            Tools
                         Informs




                                                                               Experiences
                                                                 Informs




                           *Source: The Opposable Mind, Roger Martin, p. 103
Knowledge Model




                                 Guides

               Stance

•Who am I in the world                                                    Guides
 and what am I trying
 to accomplish?                                    Tools
                                Informs



                         •With what tools and models
                          do I organize my thinking
                          and understand the world?
                                                                                       Experiences
                                                                         Informs




                                   *Source: The Opposable Mind, Roger Martin, p. 103
Knowledge Model




                                 Guides

               Stance

•Who am I in the world                                                    Guides
 and what am I trying
 to accomplish?                                    Tools
                                Informs



                         •With what tools and models
                          do I organize my thinking
                          and understand the world?
                                                                                       Experiences
                                                                         Informs



                                                                   •With what experiences can
                                                                     I build my repertoire of
                                                                     sensitivities and skills?



                                   *Source: The Opposable Mind, Roger Martin, p. 103

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Roger Martin and Integrative Thinking

  • 1. Integrative Thinking Roger Martin 17 JULY 2012 *Image Source: The Opposable Mind, by Roger Martin
  • 2. F. Scott Fitzgerald “The test of first-rate intelligence is the ability to hold two opposing ideas in mind at the same time and still retain the ability to function...”
  • 3. Characteristics Integrative Thinking Salience - the conventional approach is to discard as many as possible – or not even to consider some of them in the first place. In order to reduce our exposure to uncomfortable complexity, we filter out salient features when considering an issue. We also do this because of how most organizations are structured. Each functional specialty has its own narrow view of what merits consideration. *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
  • 4. Characteristics Integrative Thinking Causality - In the second step of decision making,you analyze how the numerous salient factors relate to one another. Conventional thinkers tend to take the same narrow view of causality that they do of salience. The simplest type of all is a straight-line causal relationship. The integrative thinker isn’t afraid to question the validity of apparently obvious links or to consider multidirectional and nonlinear relationships. *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
  • 5. Characteristics Integrative Thinking Architecture - The order in which you make these decisions will affect the outcome. Integrative Thinkers don’t break down a problem into independent pieces and work on them separately or in a certain order. They see the entire architecture of the problem – how the various parts of it fit together, how one decision will affect another. Just as important, they hold all of those pieces suspended in their minds at once. *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
  • 6. Characteristics Integrative Thinking Resolution - All of these stages – determining what is salient, analyzing the causal relationships between the salient factors, examining the architecture of the problem – lead to an outcome. Too often, we accept an unpleasant trade-off with relatively little complaint, since it appears to be the best alternative. When a satisfactory outcome does emerge, though, it is inevitably due to the leader’s refusal to accept trade-offs and conventional options. *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
  • 7. Integrative Thinking Salience - what features do I see as important? Causality - how do I make sense of what I see? Architecture - what tasks will I do in what order? Resolution - how will I know when I am done? *Source: The Opposable Mind, Roger Martin, p.29
  • 8. Integrative Thinking Resolution - how will I know when I am done? Architecture - what tasks will I do in what order? Causality - how do I make sense of what I see? Salience - what features do I see as important? *Source: The Opposable Mind, Roger Martin, p.29
  • 9. Think Different Conventional vs. Integrative *Source: How Successful Leaders Think, by Roger Martin, HBR June 2007
  • 10. Integrative Thinkers “The integrative thinkers I interviewed have learned to change their factory settings and distinguish between reality and models that purport to reflect reality.” *Source: The Opposable Mind, Roger Martin p. 56
  • 11. Knowledge System Stance Tools Experiences *Source: The Opposable Mind, Roger Martin, p. 93-98
  • 12. Knowledge System Stance Tools Experiences Stance is how you see the world around you, but it’s also how you see yourself in that world. *Source: The Opposable Mind, Roger Martin, p. 93-98
  • 13. Knowledge System Stance Tools Experiences Tools range from formal theories to established processes to rules of thumb. Your stance guides what tools you choose to accumulate. *Source: The Opposable Mind, Roger Martin, p. 93-98
  • 14. Knowledge System Stance Tools Experiences The experiences you accumulate are the product of your stance and tools, which guide you toward some experiences and away from others. *Source: The Opposable Mind, Roger Martin, p. 93-98
  • 15. Knowledge Model Guides Stance Guides Tools Experiences *Source: The Opposable Mind, Roger Martin, p. 103
  • 16. Knowledge Model Guides Stance Guides Tools Informs Experiences Informs *Source: The Opposable Mind, Roger Martin, p. 103
  • 17. Knowledge Model Guides Stance •Who am I in the world Guides and what am I trying to accomplish? Tools Informs Experiences Informs *Source: The Opposable Mind, Roger Martin, p. 103
  • 18. Knowledge Model Guides Stance •Who am I in the world Guides and what am I trying to accomplish? Tools Informs •With what tools and models do I organize my thinking and understand the world? Experiences Informs *Source: The Opposable Mind, Roger Martin, p. 103
  • 19. Knowledge Model Guides Stance •Who am I in the world Guides and what am I trying to accomplish? Tools Informs •With what tools and models do I organize my thinking and understand the world? Experiences Informs •With what experiences can I build my repertoire of sensitivities and skills? *Source: The Opposable Mind, Roger Martin, p. 103