The NWA webinar, “Organize and Justify Your EMI Initiative” discusses how to define the infrastructure necessary for EMI and then justify the project and recruit the allies from within the company who will be instrumental in ensuring its success. By following this roadmap you will move from attempting isolated, technology-driven projects to promoting value-driven programs that are supported by all the stakeholders in your company.
http://www.nwasoft.com/resources/webinars/organize-and-justify-your-emi-initiative
4. Why
“1: Some of the things customers care about
most, such as quality and on‐time delivery”
MESA Metrics that Matter Revisited 2/4/10
Shocking Statistic:
2% of dissatisfied or not very satisfied come back.
Only 6% of satisfied customers return.
66% of very or extremely satisfied come back.
It cost 5 times as much to win a new customer as to keep a
current one
5. A New Way Of Thinking in
Terms of “Quality”
A 99% level of quality results in :
14 minutes per day of no power.
Over 35,000 babies per year accidentally
dropped by doctors or nurses.
More than 250,000 incorrect surgical
procedures per year.
Approximately 700 long or short airport
landings per year at most airports.
6. A Commodity Business?
Nothing required to be a commodity.
– Coffee
– Water
Progression towards distinction
– Sameness
– Differentiation
– Distinction
“Yesterday’s Best Is Today’s OK, Which Is
Tomorrow’s Not Good Enough”
7. Pressure for business
improvement is immense
Organizations face:
• Market volatility
• Uncertainty
• Lack of product demand
• Lack of visibility
• Reduced spending
9. What is EMI/MI/MES/MOM?
• EMI/MES/MOM Projects
– OEE and Downtime
– WIP Tracking & Genealogy
– Inventory Tracking
– Plant Floor Scheduling
– ERP Interface
– Production Reporting
– Environmental Reporting
– Manufacturing Business Information
– Quality Systems
10. The Challenge -
Access to Plant Data
Enterprise information Plant information
Network Protected on separate or
standardized and isolated network
optimized Interference can cause
Routine downtime production downtime
for maintenance
11. The Challenge -
Access to Plant Data
Understand drivers of
performance outcomes
Measure & improve on
an array of drivers
Display performance data rapidly
so employees can act
21. How Do We Stay
Ahead of the Game?
Competitive edge
Performance
First to market
The questions manufacturers ask:
– How do we perform against goals?
– Which facilities perform?
– Which facilities struggle?
– What is prevents us from achieving goals?
The answer in company’s metrics
22. The Justification
Business Problem
• Technology Terms Difficult
for Management to Understand
• Difficult to Demonstrate Benefits.
• Continued Investment / Reinvestment
A Management Turn-Off
There is NO MAGIC BULLET!
25. The Justification Process …
Organization & Operational Goals
Not Technology
Systems &
Organization Technology
Decision
Making
People
&
People Process
& Organization
Process Process
Reengineering
Systems &
Change Mgmt
Technology
31. Comprehensive
Business , Financial
& - Technical
Strategy
•Justification for Broader-Integrated
Systems Programs Must include Reengineering
& Tech.
of:
•How decisions get made.
•How results are measured & new work
People & processes established.
Process •Strategy integrated with Budgets
Organization, •How Information technology can enable
Process •Often integrated with increased
Reengineering, Automation
Change Mgt. •Follow a Systems Migration & Life cycle
investments methodology.
2012, Systems Innovation Management, All Rights Reserved