If you are deploying Novell ZENworks Configuration Management—whether you're in the early stages or just applying the finishing touches—this session we'll prepare you with the knowledge needed for success. Presented by Novell engineers and consultants—and featuring live demonstrations—this session will analyze some of today's top Novell ZENworks Configuration Management issues to give you the knowledge to avoid, troubleshoot and resolve similar challenges in your own environment. Speaker: William Morrison Technical Sales Specialist Novell, Inc. Adam Janosek Director of Resource Management Practice CIS

1. Tips,Tricks and Cool Solutions for Novell ®
ZENworks Configuration Management
®
Liam Morrison Adam Janosek
Technical Sales Specialist Director of Resource Management Practice
Novell, Inc./ lmorrison@novell.com CIS/ ajanosek@ciscony.com

2. Scripting on the Workstation

3. Scripted Bundle Action
• Type of script
– Specify a file on managed device
> Script file must be on machine or delivered via a separate action in
Novell ZENworks Configuration Management
® ®
– Define your own script
> Script is created on the fly by ZENworks Configuration Management
– Select from this device
> Script is uploaded from source device and delivered by ZENworks
Configuration Management at time of script execution
• Path to script engine
– Defines interpreter for script, can be on device or delivered via a
separate action. Common interpreters are Cmd.exe for .bat and
wscript.exe for .vbs
3 © Novell, Inc. All rights reserved.

4. Scripting on the Server

5. ZMAN command
• Almost anything that can be done via the ZENworks ®
Control Center can also be scripted via ZMAN
– Bundles can be altered, added to, incremented, assigned via
ZMAN commands
– Sets of commands can be scheduled to run at a given time, or
on a recurring schedule via CRON (Linux) or Windows Task
Scheduler (Windows)
5 © Novell, Inc. All rights reserved.

6. Scripting Demonstration

7. Custom ZENworks System Tray Icon
®

8. Steps To Replace System Tray Icon
• Create default system tray icon
– 32 x32 pixel 256 Colors
– Name icon “Application.ico”
• Create refresh animation icons
– 32 x32 pixel 256 Colors
– Name icon “refresh_xx.ico”
> xx = 01 and go up to 99
• Place icons in /ZENworks/bin/icons/Zicon
• Restart ZENNotifyicon.exe
• Deliver it all with ZENworks ®
Configuration Management!
8 © Novell, Inc. All rights reserved.

9. Manually Replicating Content

10. Steps To Manually Replicate Content
• Set satellite server policy so that it never replicates
content automatically
• From primary server run ZMAN ssec
/servers/satellitename path to export content
• Get content to server (DVD, multicast, robocopy, etc)
• Run ZAC CIC /path to content files
• Run ZAC CVC to verify content (optional)
10 © Novell, Inc. All rights reserved.

11. Using the Inventory Collection Data Form

12. Things to Know About
the Collection Data Form
• Collection Data Form does not necessarily require user
interaction!!
– Silent mode allows data form to run silently and only collect
autofill data
> Autofill data can be registry keys or environment variables
> Environment variables can be set via System Variables on device folders and
enforced by ZENworks Agent, these can then be picked up by the collection
®
data form
12 © Novell, Inc. All rights reserved.

13. Troubleshooting Tips and Tricks

14. Helpful Troubleshooting Tools
• ZAC zeninfo
– Collects all useful information from a
problematic workstation (logs,cache,
other MSI's installed, system
information) into a single zip file.
• Tail for Win32
– Windows port of a common Linux
troubleshooting tool. Allows for real
time monitoring of log files
• ZENworks Diagnostic Center
®
– New in ZENworks Configuration
Management 10.3
– Provides a health check of
ZENworks Configuration
Management Zone and Database
14 © Novell, Inc. All rights reserved.

16. Unpublished Work of Novell, Inc. All Rights Reserved.
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product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in
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