Come see an overview of a configuration management database (CMDB), how data is federated and how it is used in an organization. The session will provide a live demonstration and discussion of the Novell CMDB solution. It will also show you how to determine the best data sources and the best level of detail to bring into the CMDB. In addition, the session will cover the automations that the Novell solution brings in to correlate and reconcile data sources to build the CMDB and later to keep the CMDB synchronized and accurate with the data sources of record. Various visualization techniques will also be covered based upon the role of the user.

1. Building a Configuration
Management Database
from the Ground Up
Complexity Presented Simply, Aligned to Business
Tobin Isenberg John Woodard
Director Product Management Technical Sales Specialist
tisenberg@novell.com jwoodard@novell.com

2. Overview
What is CMDB?
Architecture
Populating the CMDB
Visualization
2 © Novell, Inc. All rights reserved.

3. Common Concerns
Where do I start?
How can I share the CMDB with the enterprise?
How do I understand impact of change requests?
How do I deal with quality of data?
End-to-End Configuration
Management Management
Availability Performance CMS Service
Mapping
Service Levels CMDB
3 © Novell, Inc. All rights reserved.

4. Novell Data Center Solutions
®
4 © Novell, Inc. All rights reserved.

5. Data Center
Business Service Management
Business Service Management – Enables IT to
provide a service view of the infrastructure aligned to
the business measuring real-time operations, while
providing control over the infrastructure.
Operating Controlling
5 © Novell, Inc. All rights reserved.

6. Data Center
Business Service Management/Overview - How Does it Work?
Visualize
Browser Based
Java-based
Web 2.0
Client
End-to-End Management Dashboards
Configuration Management
End-to-end Management Configuration Management
Novell Business Novell Business Novell Business
Model and Analyze
® Novell
Service Manager ™
Service Level Manager ™
myCMDB ™
CMDB360 ™
Intelligent Service Model
Data Center Order Processing Data Base
Web Services LAN
Business Metrics
Generated Revenue Inventory Transaction Volume
Federation
Integrate
Management Performance Management Problem Virtual Data Release Configuration 3rd Party CMDB
Trans Value Technology
Trans Volume
Trans Value Discovery Open Source Incident Change Asset Metrics Facility Trans Volume
6 © Novell, Inc. All rights reserved.

7. Alignment
Organizing and Federating Data
• Simple configurable out of the box adapters to commonly
used products (helpdesk, management systems, etc)
as well as point and click integrations with databases
(asset, home grown application database, etc).
• Group CI's based on ownership areas
(applications, database, networking, etc)
Why does this matter?
• Quality of data within CMDB is very important
• CMDB – Requires tight integrations to maintain CI's in an
automated manner where applicable.
• Get started now, or never get started.
7 © Novell, Inc. All rights reserved.

8. Alignment
Sharing the CMDB to All Stakeholders
Dashboards
Configuration Operations
8 © Novell, Inc. All rights reserved.

9. Demonstration
Summary
• Getting Started with integrations to underlying systems.
• Automatically populating the CMDB in an
organized manner.
• Addressing Data Quality.
• Tips, tricks and traps throughout demonstration.
9 © Novell, Inc. All rights reserved.

10. Let's Put It All Together
Demonstration
Questions and Answers
10 © Novell, Inc. All rights reserved.

12. Unpublished Work of Novell, Inc. All Rights Reserved.
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Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.
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