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Steinway & Sons ( piano makers) ,[object Object],[object Object],M.B.A. SEM- 2
Company Background ,[object Object],[object Object],[object Object],[object Object]
Company Background ,[object Object],[object Object],[object Object]
Company Background ,[object Object],[object Object],[object Object],[object Object]
Company Background ,[object Object]
Company Background ,[object Object],[object Object],[object Object],[object Object]
Company Background ,[object Object],[object Object]
The Steinway Tradition ,[object Object],[object Object],[object Object]
The Steinway Tradition ,[object Object],[object Object],[object Object]
The Steinway Tradition ,[object Object],[object Object],[object Object]
problems ,[object Object],[object Object],[object Object],[object Object]
The market and Competition ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The market and Competition ,[object Object],[object Object]
About pianos ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Domestic competition ,[object Object],[object Object],[object Object],[object Object]
Foreign competition ,[object Object],[object Object],[object Object],[object Object],[object Object]
Foreign competition ,[object Object],[object Object],[object Object],[object Object],[object Object]
Foreign competition ,[object Object]
Steinway’s production process. ,[object Object],[object Object],[object Object],[object Object]
Steinway’s production process. ,[object Object],[object Object],[object Object],[object Object]
Steinway’s production process. ,[object Object],[object Object],[object Object]
Steinway’s production process. ,[object Object]
THE MODEL “K”` ,[object Object],[object Object]
THE MODEL “K”` ,[object Object],[object Object]
THE MODEL “K”` ,[object Object],[object Object]
THE MODEL “K”` ,[object Object],[object Object]
THE MODEL “K”` ,[object Object]
Competing on the eight dimensions of quality. ,[object Object]
Eight dimension of quality. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
PERFORMANCE ,[object Object],[object Object],[object Object]
FEATURES ,[object Object],[object Object],[object Object],[object Object],[object Object]
RELIABILITY ,[object Object],[object Object],[object Object]
CONFORMANCE ,[object Object],[object Object]
DURABILITY ,[object Object],[object Object],[object Object]
SERVICEABILITY ,[object Object],[object Object]

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