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Resource Management
          Technical vs. Financial –
          Making the Connection




Sharyl Butler                   Kenesha Starling
Technical Manager               Financial Manager
Introduction
 Projects begin as a box of puzzle pieces with several team
  members using their expertise to fit the pieces together
 Two of the most critical pieces are the technical
  requirements and the resources needed to meet those
  requirements
 Traditionally, the link between the Technical and Financial
  manager is not very strong
    Changes to traditional
      behaviors are needed to
      strengthen this link


                                                                2
Behaviors (Traditional)
Technical Manager
   Provides work requirements
   Determines skill mix required to meet requirements
   Determines work done by contractor vs. civil servant
   Manages travel requirements
   Manages performance of contractor/civil servant
   Major focus is on technical requirements
   Fully dependent on Financial Manager for financials



                                                           3
Behaviors (Traditional)
Financial Manager
 Manages all phases of budget; formulation and implementation
 Recommends resource allocations based on funding, priorities and
    needs
   Designs, develops and interprets financial statements for Technical
    Managers
   Interprets agency and center financial regulations and policies
   Assures that financial accounting practices are maintained
   Major focus is on funding requirements
   Fully dependent on Technical Manager for task knowledge



                                                                          4
Why change what we are doing today?




                                      5
Shortcomings of Traditional Behaviors:
         Problems Encountered
 Scenario A: Technical Manager (TM) directs COTR to
  authorize additional hours for contract X in order to
  incorporate additional high priority requirements from program
  Y but fails to communicate this to the Financial Manager (FM)
     Problem: Contract overruns because TM failed to
     communicate new requirements to FM and no additional
     funding was available
     Problem: Unplanned workforce reductions and other
     planned tasks were cut in order to get the task back on
     plan


                                                                   6
Shortcomings of Traditional Behaviors:
         Problems Encountered
 Scenario B: Program Y informs the TM that the schedule for
  task Z slipped to the right because of necessary redesigns.
  Therefore, the TM tells the COTR to direct contractor X to
  focus on several other high priority task for program Y
  causing them to burn available hours and overtime thus
  increasing costs. On the other hand, the FM asks the COTR
  to direct contractor X’ s business manager that the slip is
  unfortunate but timely because of overrun trends so they
  should use this time to focus on other areas.
     Problem: Because there was a lack of communication
     between the FM and TM and conflicting/inconsistent
     direction given either an unplanned request for additional
     funds will be needed or unplanned layoffs will be
     necessary.                                                   7
Shortcomings of Traditional Behaviors:
         Problems Encountered
 Scenario C: FM receives monthly financial statement for
  contract X and notices they have been burning at a higher
  hourly rate than planned. The FM decides they will observe
  this a few months longer before bringing it to the attention of
  the TM. Six months go by and the FM finally mentions this to
  the TM.
      Problem: In order to complete tasks originally agreed
      upon, the TM must make an unplanned request for
      funding increases because of the FM’s lack of
      communication about financial issues and forecasting



                                                                    8
Shortcomings of Traditional Behaviors:
          Problems Encountered
 Scenario D: During a technical, cost and schedule review (TCSR)
  the TM recommends to Program Manager Y that additional funds be
  provided to cover costs for additional hours needed to complete task
  X on time. Program manager Y questions the TM because earlier
  that morning, the FM briefed him that task X was under running and
  if no additional tasks were needed $100K would be returned to the
  program.
      Problem: Because the TM and FM didn’t tag-up prior to the
      TCSR, Program Manager Y begins to question the integrity of the
      data received from both because of the inconsistency. They are
      sent away to create a cohesive story and provide a combined
      recommendation in a week. This leads to conflict between the
      TM and FM as they both feel the other “threw them under the
      bus”.

                                                                         9
These are serious problems!
How do we overcome them?




                              10
Changes to Traditional
                     Behaviors That Work
 Transparent and timely communication between Technical and Financial
    manager is required
   Develop a trusting relationship between technical and financial managers
       Open dialogue
       Sharing of confidential information
   Technical manager shares technical requirements and priorities with
    Financial manager
   Financial manager analyzes cost impacts and recommends options to
    maintain funding levels
   Both managers assure that approved changes to the
    baseline requirements are reviewed and assessed for
    budgetary impacts
                                                                               11
Changes to Traditional
            Behaviors That Work (con’t)
 Managers work together to develop options for addressing
  budget and resource issues
     Research cost saving methods
     Use “yes, if…” terminology, instead of “no”
 Joint development of regular project Technical, Cost and
  Schedule Reviews
 Basic knowledge transfer
    Terminology (NOA, WADs, etc.)
    Schedules (PPBE, milestones, etc)

                                                             12
Final Words
 The link between Technical and Financial management is
  critical to a project’s success
 Frequent communication between the Technical and
  Financial manager is crucial throughout the project’s
  lifecycle as technical and funding requirements are often
  dynamic




                                                              13
Suggested Training
   Crossing Department Lines
   Finance for Non-Financial Managers
   Essentials of Project Management for non-Project Managers
   Project Control: Fundamentals of Overhead and Other Indirect Cost
   Appropriations Law
   Business Education Program
   JSC CFO University courses
   Mentoring from technical/financial experts




                                                                        14

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Sharyl butler

  • 1. Resource Management Technical vs. Financial – Making the Connection Sharyl Butler Kenesha Starling Technical Manager Financial Manager
  • 2. Introduction  Projects begin as a box of puzzle pieces with several team members using their expertise to fit the pieces together  Two of the most critical pieces are the technical requirements and the resources needed to meet those requirements  Traditionally, the link between the Technical and Financial manager is not very strong  Changes to traditional behaviors are needed to strengthen this link 2
  • 3. Behaviors (Traditional) Technical Manager  Provides work requirements  Determines skill mix required to meet requirements  Determines work done by contractor vs. civil servant  Manages travel requirements  Manages performance of contractor/civil servant  Major focus is on technical requirements  Fully dependent on Financial Manager for financials 3
  • 4. Behaviors (Traditional) Financial Manager  Manages all phases of budget; formulation and implementation  Recommends resource allocations based on funding, priorities and needs  Designs, develops and interprets financial statements for Technical Managers  Interprets agency and center financial regulations and policies  Assures that financial accounting practices are maintained  Major focus is on funding requirements  Fully dependent on Technical Manager for task knowledge 4
  • 5. Why change what we are doing today? 5
  • 6. Shortcomings of Traditional Behaviors: Problems Encountered  Scenario A: Technical Manager (TM) directs COTR to authorize additional hours for contract X in order to incorporate additional high priority requirements from program Y but fails to communicate this to the Financial Manager (FM) Problem: Contract overruns because TM failed to communicate new requirements to FM and no additional funding was available Problem: Unplanned workforce reductions and other planned tasks were cut in order to get the task back on plan 6
  • 7. Shortcomings of Traditional Behaviors: Problems Encountered  Scenario B: Program Y informs the TM that the schedule for task Z slipped to the right because of necessary redesigns. Therefore, the TM tells the COTR to direct contractor X to focus on several other high priority task for program Y causing them to burn available hours and overtime thus increasing costs. On the other hand, the FM asks the COTR to direct contractor X’ s business manager that the slip is unfortunate but timely because of overrun trends so they should use this time to focus on other areas. Problem: Because there was a lack of communication between the FM and TM and conflicting/inconsistent direction given either an unplanned request for additional funds will be needed or unplanned layoffs will be necessary. 7
  • 8. Shortcomings of Traditional Behaviors: Problems Encountered  Scenario C: FM receives monthly financial statement for contract X and notices they have been burning at a higher hourly rate than planned. The FM decides they will observe this a few months longer before bringing it to the attention of the TM. Six months go by and the FM finally mentions this to the TM. Problem: In order to complete tasks originally agreed upon, the TM must make an unplanned request for funding increases because of the FM’s lack of communication about financial issues and forecasting 8
  • 9. Shortcomings of Traditional Behaviors: Problems Encountered  Scenario D: During a technical, cost and schedule review (TCSR) the TM recommends to Program Manager Y that additional funds be provided to cover costs for additional hours needed to complete task X on time. Program manager Y questions the TM because earlier that morning, the FM briefed him that task X was under running and if no additional tasks were needed $100K would be returned to the program. Problem: Because the TM and FM didn’t tag-up prior to the TCSR, Program Manager Y begins to question the integrity of the data received from both because of the inconsistency. They are sent away to create a cohesive story and provide a combined recommendation in a week. This leads to conflict between the TM and FM as they both feel the other “threw them under the bus”. 9
  • 10. These are serious problems! How do we overcome them? 10
  • 11. Changes to Traditional Behaviors That Work  Transparent and timely communication between Technical and Financial manager is required  Develop a trusting relationship between technical and financial managers Open dialogue Sharing of confidential information  Technical manager shares technical requirements and priorities with Financial manager  Financial manager analyzes cost impacts and recommends options to maintain funding levels  Both managers assure that approved changes to the baseline requirements are reviewed and assessed for budgetary impacts 11
  • 12. Changes to Traditional Behaviors That Work (con’t)  Managers work together to develop options for addressing budget and resource issues Research cost saving methods Use “yes, if…” terminology, instead of “no”  Joint development of regular project Technical, Cost and Schedule Reviews  Basic knowledge transfer Terminology (NOA, WADs, etc.) Schedules (PPBE, milestones, etc) 12
  • 13. Final Words  The link between Technical and Financial management is critical to a project’s success  Frequent communication between the Technical and Financial manager is crucial throughout the project’s lifecycle as technical and funding requirements are often dynamic 13
  • 14. Suggested Training  Crossing Department Lines  Finance for Non-Financial Managers  Essentials of Project Management for non-Project Managers  Project Control: Fundamentals of Overhead and Other Indirect Cost  Appropriations Law  Business Education Program  JSC CFO University courses  Mentoring from technical/financial experts 14