1. Developing the International
Program/Project Management
Community
PMI and the Global AEPS Initiative
Dr. Edwin J. Andrews
PMI Director, Academic and Educational Programs & Services
NASA PM Challenge 2010
10 February, 2010
Galveston, TX

2. #1 The Growth in PM?
World Gross Fixed Capital Formation
Source: Word Bank World Development Indicators Online Database
8.0
7.5
Trillions of constant 2000 USD
7.0
6.5
6.0
5.5
5.0
4.5
4.0
3.5
3.0
2.5
2.0
1968 1972 1976 1980 1984 1988 1992 1996 2000 2004 2008
2

3. A Projectized World
• 20% of gross global product –
US $12 trillion per year* – spent
on fixed capital projects
worldwide
• Trillions more in projects for IT,
new product and service
development, entertainment/IP,
NGOs
• Project, program, and portfolio
management
* Source: Managing Capital Projects for Competitive Advantage, McKinsey Quarterly, June 2008
3

4. #2 Demographics
Retirement-Age Populations in Major Countries (%)
UN Population Division, World Population Prospects: 2004
40
35
30
EU
25 China
India
20
Japan
15 USA
Canada
10
5
0
1950 1970 1990 2010 2030 2050
4

5. Skills Gap in Projectized Industries
 2006: 24.4 million project-oriented
employees in projectized industries in 2006
 2016: 32.6 million (31% of them new
employees since 2006)
 Equates to 1.2 Million jobs annually
 200 Billion of Global GDP at risk by 2016
5

6. Growth of Training Programs
 Via Registered Education Providers
 Via Executive Development Centers
 Via Corporate Colleges/Academies

7. Growth of Academic Programs
1994
 Primarily construction management degrees
 2 Bachelor and 9 Master level PM degrees
2008 Global Census (Business, Engineering, Architecture,
Technical Institutes)
• 3,348 institutions teaching 5,769 PM courses
• 456 schools with 645 PM degrees
• 206 schools with 276 certificate programmes
BUT - 4,617 Schools with no PM
7

8. Questions to Explore
 Where is the priority for development of PMs, at
the collegiate or industry level?
 How can industry and governments cope with the
increasing gap in supply-demand of PMs?
 Where should organized project management
place It’s resources to best mitigate the gap?

9. NASA PM Challenge 2010
Developing the International
Program/Project Management
Community
9/10 February 2010
Dr. Bettina Böhm
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 1
Used with Permission

10. PURPOSE OF ESA / ACTIVITIES
“To provide for and promote, for exclusively  Space science
peaceful purposes, cooperation among  Human spaceflight
European states in space research and  Exploration
technology and their space applications.”  Earth observation
 Launchers
[Article 2 of ESA Convention]
 Navigation
ESA is one of the few space agencies  Telecommunications
in the world to combine responsibility  Technology
in all areas of space activity.  Operations
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 2

11. ESA FACTS AND FIGURES
 Over 30 years of experience
 18 Member States
 2080 staff, thereof 880 in Program Directorates, 790 in
Operations and Technical Support and 410 in other Support
Directorates
 3 500 million Euros budget
 Over 60 satellites designed and tested
 Over 60 satellites operated in-flight and 8 missions rescued
 16 scientific satellites in operation
 Five types of launcher developed
 More than 180 launches made
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 3

12. ESA Locations
EAC
(Cologne) Salmijaervi
ESTEC Astronaut training
(Noordwijk)
Satellite technology
development and testing
Harwell
ESOC
ESA HQ
(Darmstadt)
(Paris) Brussels Satellite operations
and ground system
technology development
ESAC
(Villanueva de la Cañada Oberpfaffenhofen
Space Astronomy Centre
Toulouse
ESRIN
(Frascati)
Earth Observation Centre
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 4

13. ESA Science Missions in the Solar System
Soho
LisaPF XMM Integral
Solar Smart-1 Gaia
Orbiter Cluster
BepiColombo Huygens
Ulysses Venus
Express
Mars
Express
Rosetta ExoMars
Giotto Herschel,
Planck
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 5

14. Europe’s increasing Role in Earth
Observation
1990 2000 2004 2010
METEOSAT METEOSAT Second Generation
Meteo
M-1, 2, 3, 4, 5, 6, 7 MSG-1, -2, -3 in cooperation
with EUMETSAT
METOP-1, -2, -3
Cryosat 2 (Polar Ice Monitoring)
Science
(Gravity and Ocean
GOCE Circulation Explorer) to better understand
Earth SMOS (Soil moisture) the Earth
Explorers ADM/Aeolus (global wind profiles)
EarthCARE (clouds, aerosols)
SWARM (Earth’s magnetic field)
ERS-1, -2 ENVISAT
Applications
ESA Sentinels satellites Services
+ to initiate long term
GMES National missions (Pleiades, monitoring systems
TerraSAR, Cosmo-Skymed,..) and services
Third-Party Missions: European access to non-ESA missions
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 6
European
ALOS, SPOT-4, Landsat, MODIS, SeaWifs, Scisat ... users

15. Program/Project Management in ESA
Number of ESA staff: 2080, thereof 880 in Program Directorates, 790 in
Operations and Technical Support and 410 in other Support Directorates
Number of ESA Program Managers end 2009: 14
Number of ESA Project Managers end 2009: 43
VNs for Program/Project Managers in 2008/2009: 24
Thereof filled internally: 23
ESA program and project managers are usually recruited internally.
They grow into their roles:
Project team Payload manager Project Program
member Manager Manager
System manager
Support staff Department
Spacecraft operation manager
Head
PA/QA staff
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 7

16. Program/Project Management in ESA
Program Manager
Selection
Identify the potential Training
to become Lessons learned
project/program
manager Project Manager
Selection
Close the gap between
current competencies Training
and competencies Payload manager
needed System manager
Spacecraft operation manager
Exchange lessons PA/QA staff
learned
Selection
Training
Project team members
Support staff
Ensure sufficiently large “pool of potential”
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 8

17. Program/Project Management in ESA
Project Management Courses
Basic knowledge on project management for technical officers, study managers,
(new) managers of small projects. Courses based on those certified by the
Association for Project Management (UK) and customised for ESA.
Project Management Principles: Level 1 (4 days)
Tools and techniques
Project Management Principles: Level 2 (4 days)
Communication and people management in projects
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 9

18. Program/Project Management in ESA
Management Development Program
Module 1: Understanding Self (2 days)
the role of ESA people manager, objective and priority setting, MBTI, coaching, peer
support networks
Module 2: Understanding Others (2 days)
360 degree feedback, stakeholder analysis, Thomas Kilmann tool on assertiveness,
coaching
Module 3: Managing Performance (2 days)
Beck performance analysis tool, situational leadership, setting smart objectives,
understand reactions to stress, giving effective feedback, managing workload, managing
expectations
Module 4: Managing Diversity (1 day)
Understanding cultural values, cultural intelligence, mental programming, Schwartz
Personal Value Survey, dealing with conflicts in diverse teams, communication
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 10

19. Program/Project Management in ESA
“Pool of potential” • Recruitment Marketing • Quality of applications
• Young Graduate Program • Nationality constraints
• on the job • training on negotiation
Training
skills
• role models / mentoring
• how to train for acting in
• Management Development
a “political environment”
Program / Leadership Program
• opportunities to move
Selection • good knowledge of between programs /
internal candidates projects?
• Training for interview • sufficient evaluation of
boards soft skills?
Lessons learned •Lessons learned system • Extension of lessons
in technical support learned system across the
Directorate / Operations Agency
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 11

20. For more information:
www.esa.int
Program & Project Manager Career at ESA | Bettina Böhm | ESA/HQ | 23/11/09 | Page 12

21. JAXA’s Program/Project Management
Organization and Activities
Presented to Project Management Challenge 2010 @Houston
Feb.10,2010
Takashi HAMAZAKI
-Chief Engineer
-Director, Space Applications Program Systems Engineering Office,
-Director, Program Management and Integration Dept.,
Space Applications Mission Directorate,
Japan Aerospace Exploration Agency (JAXA)
hamazaki.takashi@jaxa.jp 1

22. JAXA’s Organization
President
HQ functions Vice-President HQ functions
Chief Engineer Office Policy Coordination
S&MA Admin. Management
Space Space Human Space Lunar & Inst. of Space Aviation Aerospace
Transportation Applications Systems and Planetary & Astro. Program Research
Mission Utilization Exploration Science
IGS Group
Mission and
Directorate Mission Group
Directorate Group Development
Directorate
Directorate
Systems Engineering Office Projects
Projects
Projects

23. Programs
Space Applications Program
(Earth observation, Communication, Positioning etc.) GOSAT WINDS
ISS Program
(ISS, Manned Space Activity & Utilization etc.)
JEM
Space Science ASTRO-F
(Astronomy, Solar/Planetary Research etc.)
Space Flight & Operations
(Transportation, Launch Facility, Tracking etc.)
Aerospace Technology SOLAR-B
SST
Aviation Program
SELENE
Lunar & Planetary Exploration Program
Reliability Improvement Program
International Cooperation (stress on Collaboration with Private and Academic
Cooperation with Asian countries) Sectors
Graduate Students Education / Training Spin-off

24. The Chief Engineer Office
- established in October 2005 -
President
HQs
本部
本部
Directrates
Senior Chief Engineer
チーフエンジニア
Chief Engineers
チーフエンジニア
Director, SE Office
プロジェクト
Project Teams
One プロジェクト
Independent Review Teams
person
Systems
（Systems Engineers） Engineers in
One Project Teams
Program SE Office person
Systems Engineering
Office
Chief Engineer Office

25. Ongoing Activities
in the Chief Engineer Office
I. Research & Development IV. Knowledge Accumulation and
Strategy Effective Use
1. Technology Roadmap 1. TRL
2. Effective Resource 2. Know-Who Database
Investment to R&D 3. Process to Accumulate
and Use the Knowledge
II. SE/PM Process
1. SE process guidelines V. Front Loading
2. PM process regulations 1. Next Generation MDC
(Mission Design Center)
III. Check & Balance for Projects 2. Early Study
1. Project Oversight Council
2. Independent Review VI. Engineer Training
Teams 1. Human Resource
3. Risk & Cost Review by the Development
Chief Engineer Office 2. SE/PM Training

26. Technology Research & Development Strategy
Long Term Vision
Mission Roadmap
R & D management committee Program
Technology Roadmap Investment Mission
Space Space Trans- Of funds implementation
Spacecraft Science Exploration portation
Manned Common Project
system Aeronautics Tech. IT
Participation in
Investment Research SE Development
Of funds output
・Organizational
@laboratory Cooperation
・Staff exchange
Basic & Advanced
Discipline Research Front loading for Participation in
Engineering(DE) Development Development
Germinal Research
Basic & Germinal
• SE skill is necessary in DE
Research Funds outside
Program
Discipline oriented System oriented

27. GOSAT Project Man-Power Analysis
2003/11 2005/03 2005/12 2007/08 2008/12 2009/01
800
Conceptual Study Preliminary Basic Design Ｄｅｔａｉｌｅｄ Design Sus.Ｄｅｓｉｇｎ Ops
700
Others Launch Ops
Ops.
600 その他 Test
運用
人×件）
500 試験 Fab
Rqmnt,Spec
製作
のべ参加者数（
Design
400 設計
要求・仕様設定
プロジェ ト
ク 管理
300
Management.
200
Man*Event
100
0
年度-四半期
Fiscal Year-Quarter

28. St. Valentine’s Day Mail Delivery from Space Using KIZUNA
(WINDS) With Cutting-edge Technology "Cloud Computing"
1) Register mail address(es) of your loved one to whom you would like to
send a love message by 9:00 am Feb. 12, 2010 (Japan Standard Time).
2) The content of the message is fixed in order to prevent spam. You can
select your illustration card from the choices on the website.
http://www.satnavi.jaxa.jp/mail_event/index_en.html
Wideband InterNetworking engineering test and
Demonstration Satellite "KIZUNA" (WINDS)
8

29. Academy of Program/Project & Engineering Leadership
An agency-wide resource for technical workforce development
Dr. Ed Hoffman, Director
February 2010
p.1

30. Continuous Learning for the Technical Workforce
Individual Team Organization
Approach Training curriculum Direct support to Knowledge sharing
Hands-on assignments project teams
Activities • Core curriculum • Online assessments • Forums for project
for 4 career levels • Workshops managers, systems
• In-depth offerings • Mentoring and engineers, and
in subject areas coaching principal investigators
• Project HOPE: • Expert practitioners • Publications
partnership with • and technical • Case studies
SMD to provide lifecycle support • Communities of practice
hands-on • Team building and
opportunities process support
• SELDP
p.2

31. 4-Level Career Development Framework
EXECUTIVE LEVEL LEARNING STRATEGIES
PROGRAM OR VERY LARGE PROJECT MANAGER
Core: Executive Program Cohort selected by
Mentoring; Administrator’s Executive Forum NASA senior leaders
Leadership by example in knowledge sharing
MID-CAREER Knowledge sharing forums
LARGE PM OR SYSTEMS MANAGER Knowledge sharing forums
Core: Advanced Project Management & Systems Engineering
Mentoring
In-depth courses; rotational assignments Developmental assignments
Participation in knowledge sharing activities
MID-CAREER Performance enhancement
Performance enhancement
SMALL PROJECT MANAGER OR SUBSYSTEM LEAD for teams
for teams
Core: Project Management & Systems Engineering
In-depth courses; team lead assignments; Project HOPE
Attendance at technical conferences or knowledge sharing activities Non-traditional and hands-on
learning experiences
ENTRY
PROJECT TEAM MEMBER OR TECHNICAL ENGINEER
Core: Foundations of Aerospace at NASA
Obtain mentor
APPEL core curriculum
Join professional associations
p.3

32. Core Curriculum for the Technical Workforce
Guiding Principles:
1. Competency-based.
2. Focuses on building NASA-specific expertise and capability in project management
and systems engineering and makes extensive use of NASA case studies.
3. Intended to supplement an individual’s academic and professional work experience.
F oundations of Aeros pace at NAS A P roject Management & S ys . E ngineering
Learning objective: to give participants a Learning objective: to enhance proficiency in
solid understanding of the NASA applying project management (PM) and
organization and its principles of technical systems engineering (SE) processes and
excellence. practices over the project life cycle.
Advanced P M & Advanced S E E xecutive P rogram
Learning objective: to give experienced Learning objective: to develop a cadre of
practitioners a deep understanding of the highly qualified NASA leaders for executive
challenges of leading and managing leadership roles. Participants selected based
programs and projects in a complex and on recommendations of Center Directors and
dynamic environment. Associate Administrators.
 PMI Registered Provider of Professional Development Units
p.4

33. Direct Support to Engineering and Project Teams
APPEL offers rapid deployment training at any point in the project
life cycle through one-on-one assistance, coaching, mentoring,
focused workshops, or large-group sessions in the following
areas:
currently supporting
over 100 NASA
• Team and Leadership Development engineering and
• Requirements Development project teams
• Planning and Scheduling
• Program Control Analysis
• Systems Integration Support Tools and Methods:
• Baseline team and individual assessments
• Risk Management • Team workshops
• Software Management • Expert practitioners for technical support
• Coaching and mentoring
• Technical Review Support • Follow-up team and individual assessments
p.5

34. Knowledge Sharing Activities
Knowledge sharing activities emphasize the vital
role of stories in the effective exchange of knowledge.
Training events Multimedia Publications
and forums
p.6