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Team 5
Pham Tra My – s3357655
Nguyen Tuan Phong – s3461777
Dao Thu Ha – s3466645
Nguyen Thu Hien – s3461784
Ngo Anh Tuan - 3461766
Brand: Kimberly-Clark’s Huggies
Date: 2010-present
Countries: USA and Canada
The Opportunity
1 out of 3 moms in US and 1
out of 5 in Canada faced
“diaper needs”
Why its PR campaign?
Three Key Lessons
• Strategy
• Theory
• Media Relations
1 out of 3 moms in US and 1 out of 5 in Canada
Based on the results of surveying 2500 moms
Moms empathize and understand the
importance of clean diapers.
1.2 million diapers were given away
90% of consumers trust peer
recommendations more than advertisement
(14%).
Speak directly to 6 million followers
1. Persuasion
• Fact
• Emotion
• Personal Experience
2. Easy Access
3. Effective distribution
Human beings could acquire new behaviours
by observing others
(Lattimore et. al. 2009)
• Role model: celebrity mom
• Influential actions:
- Empathize with mothers
struggling with “diaper need”
- Encourage publics to support
the campaign
- Instruct the ways that people
can easily help
- Show the influence each
individual can make
• Elaborated Model: People are
influenced by repetition, a
highly credible spokesperson
or tangible rewards
(Lattimore et. al. 2009)
• Highlight in the case: repetition
• Results: increase public’s
familiarity with the issues
A large audience
for donation
No direct
financial benefit
“Every Little Bottom”: a CSR campaign…
1/ Use third party endorsement
2/ Gain free media coverage
3/ Spread the news better & quicker
Choosing relevant media
(Alliance for Audited Media, 2013)
viewers
per episode
(TV by the Numbers, 2010)
female audience
(Pew Research, 2012)
Media Relation Tools
• Press Conference
• Interviews
• Featured Articles
• Events
Press Conference From The Business Journal:
Interviews
Featured Articles
Events
• Human Interest articles
Lattimore, D, Baskin, O, Heiman, S, Toth, E 2008, Public Relations: the profession and
the practice, 3rd edn, McGraw-Hill, New York.
Ogilvy PR n.d, Huggies every little bottom, Ogilvy Public Relations, viewed 10 March
2014, http://www.ogilvypr.com/en/case-study/huggies-every-little-bottom.
PR Newswire 2010, Ellen Pompeo 'Scrubs In' to Help Huggies® Brand Kick-Off National
Diaper Drive for 'Every Little Bottom', PR Newswire, 5 October, viewed 9 April 2014,
http://www.prnewswire.com/news-releases/ellen-pompeo-scrubs-in-to-help-huggies-
brand-kick-off-national-diaper-drive-for-every-little-bottom-104337843.html.

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Huggies every little bottom

  • 1. Team 5 Pham Tra My – s3357655 Nguyen Tuan Phong – s3461777 Dao Thu Ha – s3466645 Nguyen Thu Hien – s3461784 Ngo Anh Tuan - 3461766
  • 2. Brand: Kimberly-Clark’s Huggies Date: 2010-present Countries: USA and Canada
  • 3. The Opportunity 1 out of 3 moms in US and 1 out of 5 in Canada faced “diaper needs” Why its PR campaign?
  • 4. Three Key Lessons • Strategy • Theory • Media Relations
  • 5. 1 out of 3 moms in US and 1 out of 5 in Canada Based on the results of surveying 2500 moms Moms empathize and understand the importance of clean diapers. 1.2 million diapers were given away 90% of consumers trust peer recommendations more than advertisement (14%). Speak directly to 6 million followers 1. Persuasion • Fact • Emotion • Personal Experience
  • 8. Human beings could acquire new behaviours by observing others (Lattimore et. al. 2009)
  • 9. • Role model: celebrity mom • Influential actions: - Empathize with mothers struggling with “diaper need” - Encourage publics to support the campaign - Instruct the ways that people can easily help - Show the influence each individual can make
  • 10. • Elaborated Model: People are influenced by repetition, a highly credible spokesperson or tangible rewards (Lattimore et. al. 2009) • Highlight in the case: repetition • Results: increase public’s familiarity with the issues
  • 11. A large audience for donation No direct financial benefit “Every Little Bottom”: a CSR campaign…
  • 12. 1/ Use third party endorsement 2/ Gain free media coverage 3/ Spread the news better & quicker
  • 13. Choosing relevant media (Alliance for Audited Media, 2013)
  • 14. viewers per episode (TV by the Numbers, 2010) female audience (Pew Research, 2012)
  • 15. Media Relation Tools • Press Conference • Interviews • Featured Articles • Events
  • 16. Press Conference From The Business Journal:
  • 20. • Human Interest articles
  • 21. Lattimore, D, Baskin, O, Heiman, S, Toth, E 2008, Public Relations: the profession and the practice, 3rd edn, McGraw-Hill, New York. Ogilvy PR n.d, Huggies every little bottom, Ogilvy Public Relations, viewed 10 March 2014, http://www.ogilvypr.com/en/case-study/huggies-every-little-bottom. PR Newswire 2010, Ellen Pompeo 'Scrubs In' to Help Huggies® Brand Kick-Off National Diaper Drive for 'Every Little Bottom', PR Newswire, 5 October, viewed 9 April 2014, http://www.prnewswire.com/news-releases/ellen-pompeo-scrubs-in-to-help-huggies- brand-kick-off-national-diaper-drive-for-every-little-bottom-104337843.html.

Notas do Editor

  1. Article from The Business Journal: http://www.bizjournals.com/triangle/blog/2011/01/staal-pompeo-unveil-nhl-diaper-drive.html
  2. Articles from: The LA Times: http://articles.latimes.com/2013/jul/29/science/la-sci-diaper-need-20130729 St.Louis Today: http://www.stltoday.com/lifestyles/health-med-fit/health/health-matters/when-poor-parents-can-t-afford-diapers-babies-wear-dirty/article_a58e875a-4788-597c-aacf-5d672337424c.html Associated Press: http://www.connectamarillo.com/news/story.aspx?id=471600#.U0Y3YvmSzTo
  3. From JustJared: http://www.justjared.com/2013/12/15/jessica-alba-gwen-stefani-baby2baby-holiday-party/ GrowingYourBaby: http://www.growingyourbaby.com/2013/04/28/celebrities-attend-baby2baby-event-in-la/