3. Π£ ΠΏΠΎΠΌΠΈΠ½Π°Π½ΠΈΡ ΠΎ Case Management ΠΠ°ΠΊΡΠΈΠΌ Π‘ΠΌΠΈΡΠ½ΠΎΠ² ΠΠΏΡ. 2010: βMastering the Unpredictableβ How Adaptive Case Management Will Revolutionize the Way Knowledge Workers Get Things Done Π‘Π΅Π½Ρ. 2009: Case Management Process Modeling (CMPM) RPF Β« Process planning at runtime is a fundamental characteristic of case management Β» ΠΠ΅ΠΊ. 2009: Dynamic Case Management β An Old Idea Catches New Fire Β« Older process automation approaches based on old mass-production concepts no longer adequate in an era of people-driven processes that benefit from autonomous decision-making and highly social collaborative tools Β» ΠΠ°ΡΡ 2010: Case management for knowledge work Β« Knowledge work involves processes where goals and certain tasks are well established, yet the exact sequences of these varies from with each case Β»
