2. Mail which comes into the business
It can be received through the
post, facsimile or by e-mail
3. pre-sort envelopes in categories
open and remove contents from
envelopes
stamp items with date stamp
Cheques, write in remittances book
enclose items together
sort mail into different departments
4. this is mail that is out of the building
it can also be sent by royal
mail, facsimile or by e-mail
5. collect mail from departments
check for signatures and
enclosures(cheques)