The document discusses motivation and factors that contribute to employee motivation and morale in a work setting. It covers Maslow's hierarchy of needs and how factors like interesting work, appreciation, involvement, pay, benefits, and job security can meet physiological, safety, social belonging, esteem and self-actualization needs. Herzberg's two-factor theory around hygiene and motivational factors is also examined. Contemporary strategies to boost motivation through job design, incentives, training, and empowerment are outlined.

1. Motivation is the internal drive to
accomplish a particular goal. In a work
setting, motivation is what makes
people want to work.

2. Ten Morale-Building Factors
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Interesting Work
Full appreciation of work done
Involvement
Good pay
Job security
Promotion and growth
Good working conditions
Loyalty to employees
Help with personal problems
Tactful discipline

3. Other Morale-Building Factors
 PERKS
 Autonomy
 Status
 Responsibility
 Flexible Scheduling
 Benefits
 Others?

4. Maslow’s Hierarchy of Needs
SelfActualization
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

5. Maslow’s Hierarchy of Needs
Physiological

6. Factors in the Workplace Meeting
Physiological Needs
 Physical Comfort
 Temperature
 Working Conditions
 Inside/Outside
 Lunch and Rest Breaks
 Bathroom Facilities
 Ergonomics

7. Maslow’s Hierarchy of Needs
Safety and Security
Physiological

8. Factors in the Workplace Meeting
Safety and Security Needs
 Safety
 Job Security
 Seniority
 Benefits
 MONEY
 Retirement Plans

9. Maslow’s Hierarchy of Needs
Social or Belongingness
Safety and Security
Physiological

10. Factors in the Workplace Meeting
Social or Belongingness Needs
 Relationships with co-workers
 Relationships with Supervisors
 Teams
 Fun
 Social Events

11. Maslow’s Hierarchy of Needs
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

12. Factors in the Workplace Meeting
Esteem/Ego Needs
 Opportunities for Growth & Advancement
 Promotions
 Job Titles
 Recognition
 PERKS
 Training & Development
 Positive Feedback on Performance

13. Maslow’s Hierarchy of Needs
SelfActualization
Esteem / Ego
Social or Belongingness
Safety and Security
Physiological

14. Factors in the Workplace Meeting
Self-Actualization Needs
 Meaningful Work
 Sense of Satisfaction
 Accomplishment
 Self-Improvement
 Improving Others and/or Society
“Be all that you can be.”

15. Hersberg’s Model of Motivation
Two-Factor Theory:
Hygiene vs. Motivational Factors
Achievement
Growth Potential
The Work Itself
Recognition
Advancement
Responsibility
Interpersonal
Relations
Job Security
Company Policy
Working Conditions
Salary
Motivational
Factors
Hygiene or
Maintenance
Factors
Compare to Maslow
SelfActualization
&
Esteem Needs
Social Needs
Safety Needs
Physiological

16. Which factors outweigh others in maintaining
productive attitudes on the Job?
Quality of Work Life?
Basics?
 Opportunities for
 Salary
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Advancement
Autonomy (self-management)
Company Culture
Spouse’s Job Opportunities
Schools
Local Community
 Vacation
 Bonuses
 Retirement Plans
 Health Insurance
 Sick Leave

17. Other Motivational Theorists
McClelland
Vroom
 McClelland’s Acquired Needs
 Vroom’s Expectancy Theory
 Views motivation as a
process of choices
 Behaviors stem from
expecting certain results
Theory
 Need for achievement
 Need for affiliation
 Need for power

18. Contemporary Motivational Strategies
 Motivation through job design
 Job rotation
 Job enlargement
 Job enrichment
 Motivation through incentives
 Training and education
 Motivation through empowerment
 Teambuilding

19. Positive Reinforcement & Recognition:
Job-Related Confirming Behaviors
 Praise
 Positive Written Communication
 Orientation and Training
 Active Listening
 Courtesy

20. Barriers to Positive Reinforcement
 Preoccupation with self
 Narcissism
 Misconceptions about positive reinforcement
 The “too busy” syndrome
 Not identifying commendable actions
 Not knowing what to say or do
 Lack of appropriate role models

21. Self-Motivation Strategies
 Take control of your expectations
 Fight the urge to underachieve
 Learn to love the job you hate
 Build immunity to cynicism
 Strive for balance