1. Morsi Haddad
Jebel Ali Free Zone- Dubai
Mobile: (971) 56 1704936
E-mail: morsihaddad@gmail.com
P ER SON AL I NF OR MATI ON
Marital status Married
Nationality Tunisian
Date of Birth 11/29/1978
J OB OBJ EC TI VE
Having more than 10 years of Business development, key account management, Channel account
management and technical experience within the MENA Region in the Auto ID, printing solutions,
scanning and mobility solutions and different software solutions with multinationals, I’m looking for a new
and challenging senior position, one which will make best use of my existing skills and experience and also
further my personal and professional development in a known multinational firm.
I believe also that my technical experience in the printing and different software solutions field, just
boosted my sales experience.
E DUC ATI ON
2000-2005 Ajman University of Science and Technology, Abu Dhabi, UAE
B.Sc. in Computer Engineering (Minor Electronics)
WOR K EX PER I ENC E
Jan 2011- Present Zebra Technologies Europe Limited Jebel Ali Free Zone, Dubai
www.zebra.com
Jan 2015 till Present: Sr. AM and Sub Territory Management – Target: 6M USD
MANAGED TERITOTIES AND VERTICALS:
 As AM, I am managing key accounts in KSA such as, Saudi Post, Al
Nahdi, Petromin, Binzagr…
 As Sub Territory Manager, I am developing the KSA Western region and
Bahrain.
 I am also leading the HC initiative in KSA and Bahrain.
Jan 2011 to Dec 2014: Sr. BDM/ Sr. CAM – Target: 4M USD
MANAGED TERITOTIES AND VERTICALS:
 As BDM, I was managing UAE in terms of assigned verticals: (T&L,
Banking, Insurance, Education, Services and Automotives)
 As CAM, I am managing channel partners in the assigned territories:
(Egypt, Oman, Bahrain and Libya). Also, covering all verticals within my
territory with a focus on Government/ HC/ Retail/ Manufacturing and
banking.

2. POSITION PURPOSE
 Understand the customer pain points, and then suggest the right solution
to solve customer issues. (Driving the conversation with the customer to
solution discussion rather than hardware specs discussion).
 To identify new business opportunities for all Zebra products (Barcode,
Cards, Supplies, services and recently Motorola solutions products) from
a defined list of target accounts and vertical markets within the assigned
territory.
 To qualify and win these opportunities by:
a) Establishing strong relationships with the ‘end user’ to specify Zebra as
core to their printing requirement within the overall solution
b) Working with the appropriate Zebra channels and/or Alliance partners
c) Efficiently engaging and utilizing Zebra internal resources such as
vertical and product marketing teams.
RESPONSIBILITY LEVEL
 Develop and maintain end user account relationships and oversees sales
campaigns and projects.
 Identify major projects in the nominated accounts — specify and win
orders
 Being the primary negotiator in major business opportunities
 Awareness of vertical markets trends —- latest related technologies and
suppliers activities.
 Achieve new project and sales targets.
 Maximizing the revenue and margin opportunities for Zebra products
and services by selling the appropriate products, services and solutions
into the customer requirement.
 Work closely with the vertical marketing group to understand the target
markets and applications that are being developed.
 Providing feedback on major customer requirements into the vertical
marketing group.
 Develop a list of key target accounts by application based on the output
from the vertical marketing group.
 Establish contacts with key regional and international system integrators,
ISV’s and explore business potential.
 Work within the assigned budgets
 Perform other duties as assigned.

3. May 2009- Dec 2010 InCube North Africa Techno Pole Al Ghazala Tunisia
(Branch of InCube Jebel Ali Free Zone, Dubai)
www.e-incube.com
Regional Manager North Africa
 Managing InCube North Africa office.
 Managing a group of Three (two sales and one technical/developer)
 Providing and introducing full mobility solutions for the Vertical and
Horizontal markets
 Representing and dealing with a wide range of multinationals such as, Zebra,
Honeywell, UPS and MicroScan…
 Analyzing and developing the North African market.
 Channel Managements across NA Region
 Involved in technical and pre-sales issues
 Preparing technical and financial offers
 Customer Pre-sales and consultations
 Help in developing some mobile applications using VB.NET 2008
Feb 2008-March 2009 TallyGenicom Jebel Ali Free Zone, Dubai
www.tallygenicom.co.uk
Sales Support engineer ME and North Africa
 Managing channel Tech. support. (Dot Matrix, Line, Thermal and Laser
printers)
 Preparing Technical offers to channel partners.
 Technical Demo Presentations to key account.
 Providing channel trainings.
 Presales and consultations.
 Channel Assistance to sell to Key accounts.

4. Jun 2005- Jan 2008 Systems and Electronic Development (SEDCO) Jebel Ali Free Zone, Dubai
www.sedco-online.com
Pre-Sales Consultant and Implementation engineer
 Solutions Pre-Sales Consultant, implementation and installation, such as:
ECMS, DMS and Archiving systems (Saperion), News Management Systems
(Fileworx), Airport Management Systems (Firnas).
 Preparing Technical offers.
 Project management.
 Technical Demo Presentations.
 Users/Admin trainings at customer side.
Technical Support Engineer
 Customer care technical issues.
 Specialized and support SEDCO Magna Line Printers (Printronix), SEDCO
Ultima Dot Matrix Printers (Tally), and SEDCO FormsPro Passbook Printers
(Wincor).
 Support and Specialized in SEDCO solutions such as printer Arabization,
News Management systems (Nipras - Fileworx), Airport Systems (Firnas),
Terminal services (SEDCOTerm) and printer Arabization solutions and
queues organization (Nadim32) .
 Supporting Wyse Terminals and Thin Clients such as: winterm.
 Technical support via phone and on site
 Logic board repair
 LAN and PC maintenance and General IT support for our office.
Apr 2005 – Sep 2005 Shaddan Trading Abu Dhabi
Support Computer engineer as Freelancer
 PC assembling and maintenance
 LAN and Wireless LAN implementation (HW/SW)
 Support and troubleshooting IT issues
Jan-March 2005 Precision Electro Mechanics Abu Dhabi
Engineer trainee General IT and Electrical issues
Jan 2004 Ajman University Abu Dhabi
Networking internal training
Oct-Dec 2004 Ministry of Justice, IT Department Abu Dhabi
As university training requirement
Feb 2002 - Sep 2004 Digital World Appliance Abu Dhabi
Part time computer and network technician, (LAN-Wireless LAN)

5. K EY SKI LL S AND C OM PET ENC I E S
Sales Skills
 Excellent account management skills.
 Strong presentation and negotiation skills.
 Contacting and communicating with high end decision makers.
 Ability to follow up with clients in a timely professional manner.
 A successful track record in new business development.
 Sales planning
 Territory Management
 Channel Management
 Account Management
 Market knowledge
Computer/ Tech Skills
 High level computer skills including Excel, Word and PowerPoint.
 Siebel and Salesforce CRM.
 Systems/ Software deployments and implementations
 Printers understanding, repairing and troubleshooting (Based on my technical
experience in this field).
 Networking
Languages
 Arabic, English, French Fluent
Other Skills
 Team player
 Motivation
 Result oriented and Problem solving
 Performing well under pressure
 Flexibility to perform various tasks and Very patient in problem solving
 Hard worker
M I S C . I N F O R M A T I O N
 Valid UAE driving license & car