1. Mohamed Ashraf Shaker
assistant store manager & Visual Merchandising
ADOLFO DOMINGUEZ CFCM
336 Imtedad 15Mayo, Helwan, Cairo.
Mobile No. 01157693835
Date of birth: 6/5/1989
E-mail: Mohamed.ashraf6589@gmail.com
Objective Statement
Seeking a challenging asa customerservice position whereI can utilize my experienceas retail
leadership and interpersonalskills to thebenefit of the organization.
PERSONAL SUMMARY
Self-motivated retailstoreleader of active experience – Possesstherequired determination to
improveperformancewithalmostsenseof obligation and carefulness.
Work Experience
Duties and responsibilities:
 Supervisoratoperationallevel in the planning and execution of all workrelated duties.
 Running promotionalcampaignsto marketproducts.
 Proactively building,developing and maintaining relationshipswith all
Staff members.
 Communicating information to staff in a professionalmanner.
 Assisting customerswiththeir questions,problemsand complains.
 Managing promotionaland seasonalmerchandise.
 Supporting customersand othermembersof theteamwith sales adviceand productsupport.
Job & Title Place For
UNDER TRAINING (MIT) Adolfo Dominguez Till now
Visual & ASS Adolfo Dominguez Till now
Visual&ASS Custo Barcelona 8monthes
Visual merchandising Veromoda 2years
Sales veromoda 1year

2. Key Skills
Management Professional Personal
Staff Supervision Customerfocused self-motivated
Salesdriven Handson teamplayer deliveringresults
Team work Analyzingandproblem solving Negotiatingskills
Stock management highly organized Desire tosuccess
Leadingbyexample Attentiontodetails Competent
Administrative tasks Flexibility Industryknowledge
Forwardplanning Microsoftoffice Good listener
AcademicQualification
Social Work Bachelor, graduated from the Higher Institute Of Social Work of Cairo, Helwan
University
COURSES
 GENERAL ENGLISH COURSE BRITSH COUNSIL
Training
 EvolvingSupervisor
 ProblemSolution
 CUSTOMERSERVICE & HANDLE COMPLAIN
 Beingan effective teamplayer
 Sales& Service Excellence
 KPI’s,P&L,SOP's
 POS( RMS & AX2012)
References
Available onrequest.