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DO MOBILE RIGHT!
RIGHT FROM THE START!

    Sofia Svanteson, Founder & Design Strategist, Ocean Observations
                   #MF12 @sofiasvanteson @ocean_sthlm
WHAT IS THIS?




http://www.superghostblogger.com/how-to-make-your-web-design-company-stand-out-in-2013/
IF YOU DO NOT
PRIORITIZE MOBILE...
YOU SAY
      NO TO
      TOURISTS




http://www.fotosidan.se/blogs/hortlund/turister.htm
YOU SAY NO
TO ANYONE
ON THE ROAD   http://omgivningen.blogspot.se/2010/10/rondeller-i-kungens-kurva-och-nynashamn.html
YOU SAY
NO TO
COMPLETE
MARKETS



           Creative Commons
YOU SAY
                        NO TO
                   COMMUTERS




Creative Commons
YOU SAY
                                                                        NO TO
                                                                       HIKERS




http://en.wikipedia.org/wiki/File:Dog_hiking_in_Manitou_Springs.jpg
YOU SAY
NO TO THE
SOFA MODE




            Creative Commons
YOU SAY
       NO TO THE
       AUDIENCE




http://www.justjared.com/photo-gallery/1095191/tom-cruise-kids-soccer-game-16/emily-maynard-jef-holm-split/
YOU SAY
                                                                                            NO TO
                                                                                         SHOPPING

   Research that starts on
   smartphones leads to purchase
   across channels:
   37% > purchased via computers
   32% > purchased offline
    Google

http://www.prweb.com/releases/2012greenstackdining/10holidayshopping/prweb10050418.htm
YOU SAY
                                                                              NO TO
                                                                           M-HEALTH




http://fotisliarokapis.blogspot.se/2010/10/mobile-health-monitoring.html
YOU SAY NO TO
    IMMIGRANTS




http://bakgatan.se/forum3/viewtopic.php?f=6&t=899
YOU SAY NO TO
                                                                             PEOPLE IN NEED




http://blogs.app.com/inthemoney/2011/03/15/wegmans-announces-check-out-program-for-japan-relief/
YOU SAY NO TO
                                                                       PRODUCTIVITY AND
                                                                             EFFICIENCY




http://yearofstina.files.wordpress.com/2009/05/onsdag-27-kontor_panorama1-w1200.jpg
YOU SAY NO TO
FIELDWORKERS
I THINK THIS GUY IS ON
THE RIGHT TRACK
  “I want us to ask ourselves every day, how are we using
  technology to make a real difference in people’s lives.”
                                         President Barack Obama, 2012
THE DIGITAL GOVERNMENT
  Enable the American people and an increasingly mobile workforce
  to access high-quality digital government information and services
                 anywhere, anytime, on any device.
THE SWEDISH GOVERNMENT
ENOUGH ALREADY,
  WE GOT THIS!
content first? flexible
mobile version?

location
                  responsive
                  web design or
                                    cms?
                  specific sites?
                                       mobile
based?            mobile first?        context?
situational
awareness?        users first?
cross-platform?                     organisation?
kind of


THERE IS NO MOBILE
CONTEXT, THERE ARE
 DIFFERENT NEEDS.
MOBILE &
                                     this is not internet!
   LOCAL
                        mobile


                                                local


                                 don’t generalise based on this!

Source: Karen McGrane
SITUATIONAL
AWARENESS




IKEA lacks situational awareness
use situational awareness
SITUATIONAL                           for advertising



AWARENESS                                 smart advertising


dumb advertising   dumb advertising       smart advertising


                                          smart advertising




                                              site
                                               ?
THERE IS NO MOBILE
 VERSION, THERE IS
    A SERVICE.
WHY SHOULD
 MOBILE BE
     LESS?
THERE ARE TWO
CHOICES, RESPONSIVE
 WEB OR A SPECIFIC
    MOBILE SITE.
      yes there are apps too
OBAMA VS.
 ROMNEY
  Romney
  A fraction of the full site
  Simple but hidden navigation
  Light




  Obama
  No link to full site
  Complex navigation
  Long pages
  Heavy




Evaluation by Brad Frost
RESPONSIVE WEB
                                   Layout             Content



                                 Fluid design        Responsive
                   Capability   @media queries       images, etc




                                Order, priority,
                 Usersʼ goals   “whitespace”
                                                   Content selection




Source: Jasonthings.com
RESPONSIVE VS. SPECIFIC
RESPONSIBLE WEB
                                   Layout             Content



                                 Fluid design        Responsive
                   Capability   @media queries       images, etc




                                Order, priority,
                 Usersʼ goals   “whitespace”
                                                   Content selection




Source: Jasonthings.com
PLATFORM FIRST

         image



                         image



 image   text                    text
                 image
CONTENT FIRST
THE MOBILE EXPERIENCE




http://umlud.blogspot.se/2010_05_01_archive.html
WITH WELL
 STRUCTURED, ELASTIC
FLEXIBLE CONTENT YOU
ARE BUILDING FOR THE
       FUTURE.
THE FUTURE CALLED...


      AND WANTS YOU TO
       KNOW THAT YOUR
      ADAPTED SERVICE
         REQUIRES A
       SUPPORTIVE CMS.
          GOT ONE?
A POSSIBLE PROCESS
                   Decide on                                                           When necessary
                   strategy




Define usersʼ goals for
interacting with your features,
functions and content. Adapt if
you do not meet those goals.                                Update CMS based on new
Your future strategy and                                    findings on goals and
information architecture                        Tag and
                                                package     requirements.
should be based on these
goals.                                          content



                 Content inventory. What
                 content do you have today,
                 what needs to be added, how      Define goals for
                 is it tagged and structured?     content and pages                                     Prototype and test




                                                                                      Concept

                                                                                                Wireframes                           Validate and
                         Analysis and objectives                                                                                     update
                                                                                                        Graphics

                                                                                                              Development    Test & Evaluate


                                                                                                           Sprint X
MAJOR CHALLENGES
The project: what role should your mobile initiative play
from both short term and long term perspectives? You
might need to plan with different goals in mind.

Your organisation: How do you bridge between
departments? How can you eliminate possible silo
structures. You don’t need a secluded mobile/web team,
you need a vision that everyone contributes to.

Your vision: Mobile first? Content first? Aim for a “future
proof” goal and make sure you take little steps towards that
goal.
WHAT IS THIS?
OFFLINE USERS USED TO BE
   BLIND, BUT THANKS TO
SMARTPHONES, THEY CAN SEE.
WHAT DO YOU WANT
  THEM TO SEE?

            THANK YOU!

Sofia Svanteson, Founder & Design Strategist, Ocean Observations
               #MF12 @sofiasvanteson @ocean_sthlm

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[Mobile Future] Sofia Svanteson, Ocean Observations

  • 1. DO MOBILE RIGHT! RIGHT FROM THE START! Sofia Svanteson, Founder & Design Strategist, Ocean Observations #MF12 @sofiasvanteson @ocean_sthlm
  • 3. IF YOU DO NOT PRIORITIZE MOBILE...
  • 4. YOU SAY NO TO TOURISTS http://www.fotosidan.se/blogs/hortlund/turister.htm
  • 5. YOU SAY NO TO ANYONE ON THE ROAD http://omgivningen.blogspot.se/2010/10/rondeller-i-kungens-kurva-och-nynashamn.html
  • 7. YOU SAY NO TO COMMUTERS Creative Commons
  • 8. YOU SAY NO TO HIKERS http://en.wikipedia.org/wiki/File:Dog_hiking_in_Manitou_Springs.jpg
  • 9. YOU SAY NO TO THE SOFA MODE Creative Commons
  • 10. YOU SAY NO TO THE AUDIENCE http://www.justjared.com/photo-gallery/1095191/tom-cruise-kids-soccer-game-16/emily-maynard-jef-holm-split/
  • 11. YOU SAY NO TO SHOPPING Research that starts on smartphones leads to purchase across channels: 37% > purchased via computers 32% > purchased offline Google http://www.prweb.com/releases/2012greenstackdining/10holidayshopping/prweb10050418.htm
  • 12. YOU SAY NO TO M-HEALTH http://fotisliarokapis.blogspot.se/2010/10/mobile-health-monitoring.html
  • 13. YOU SAY NO TO IMMIGRANTS http://bakgatan.se/forum3/viewtopic.php?f=6&t=899
  • 14. YOU SAY NO TO PEOPLE IN NEED http://blogs.app.com/inthemoney/2011/03/15/wegmans-announces-check-out-program-for-japan-relief/
  • 15. YOU SAY NO TO PRODUCTIVITY AND EFFICIENCY http://yearofstina.files.wordpress.com/2009/05/onsdag-27-kontor_panorama1-w1200.jpg
  • 16. YOU SAY NO TO FIELDWORKERS
  • 17. I THINK THIS GUY IS ON THE RIGHT TRACK “I want us to ask ourselves every day, how are we using technology to make a real difference in people’s lives.” President Barack Obama, 2012
  • 18. THE DIGITAL GOVERNMENT Enable the American people and an increasingly mobile workforce to access high-quality digital government information and services anywhere, anytime, on any device.
  • 20. ENOUGH ALREADY, WE GOT THIS!
  • 21. content first? flexible mobile version? location responsive web design or cms? specific sites? mobile based? mobile first? context? situational awareness? users first? cross-platform? organisation?
  • 22. kind of THERE IS NO MOBILE CONTEXT, THERE ARE DIFFERENT NEEDS.
  • 23. MOBILE & this is not internet! LOCAL mobile local don’t generalise based on this! Source: Karen McGrane
  • 25. use situational awareness SITUATIONAL for advertising AWARENESS smart advertising dumb advertising dumb advertising smart advertising smart advertising site ?
  • 26. THERE IS NO MOBILE VERSION, THERE IS A SERVICE.
  • 27. WHY SHOULD MOBILE BE LESS?
  • 28. THERE ARE TWO CHOICES, RESPONSIVE WEB OR A SPECIFIC MOBILE SITE. yes there are apps too
  • 29. OBAMA VS. ROMNEY Romney A fraction of the full site Simple but hidden navigation Light Obama No link to full site Complex navigation Long pages Heavy Evaluation by Brad Frost
  • 30. RESPONSIVE WEB Layout Content Fluid design Responsive Capability @media queries images, etc Order, priority, Usersʼ goals “whitespace” Content selection Source: Jasonthings.com
  • 32. RESPONSIBLE WEB Layout Content Fluid design Responsive Capability @media queries images, etc Order, priority, Usersʼ goals “whitespace” Content selection Source: Jasonthings.com
  • 33. PLATFORM FIRST image image image text text image
  • 36. WITH WELL STRUCTURED, ELASTIC FLEXIBLE CONTENT YOU ARE BUILDING FOR THE FUTURE.
  • 37. THE FUTURE CALLED... AND WANTS YOU TO KNOW THAT YOUR ADAPTED SERVICE REQUIRES A SUPPORTIVE CMS. GOT ONE?
  • 38. A POSSIBLE PROCESS Decide on When necessary strategy Define usersʼ goals for interacting with your features, functions and content. Adapt if you do not meet those goals. Update CMS based on new Your future strategy and findings on goals and information architecture Tag and package requirements. should be based on these goals. content Content inventory. What content do you have today, what needs to be added, how Define goals for is it tagged and structured? content and pages Prototype and test Concept Wireframes Validate and Analysis and objectives update Graphics Development Test & Evaluate Sprint X
  • 39. MAJOR CHALLENGES The project: what role should your mobile initiative play from both short term and long term perspectives? You might need to plan with different goals in mind. Your organisation: How do you bridge between departments? How can you eliminate possible silo structures. You don’t need a secluded mobile/web team, you need a vision that everyone contributes to. Your vision: Mobile first? Content first? Aim for a “future proof” goal and make sure you take little steps towards that goal.
  • 41. OFFLINE USERS USED TO BE BLIND, BUT THANKS TO SMARTPHONES, THEY CAN SEE.
  • 42. WHAT DO YOU WANT THEM TO SEE? THANK YOU! Sofia Svanteson, Founder & Design Strategist, Ocean Observations #MF12 @sofiasvanteson @ocean_sthlm