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Facebook Retargeting
Ashley Nicklay
Marketing Manager- Digital Advertising
Rasmussen College
Twitter: @Ashley_Emerson
Why Facebook?


                Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.
Why Facebook?
                                                                                             • Did you know?
                                                                                                – 7+ hours a
                 Over 1 Billion Monthly
                                                                                                  month avg.
                    Active Users
                                                                                                – 80% outside
                                                                                                  North America
                                                                                                – 52% of US
                                                                                                  population is on
                                                                                                  Facebook
                                                                                                    • 55% female
                                                                                                    • 62% 18-44




March 28, 2013               Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.                           3
Advertising on Facebook
                 All Facebook Users                                                Facebook Ads


                  Friends of Fans
                                                                       Facebook Ads &
                                                                       Sponsored Stories


                       Fans
                                                         Facebook Ads &
                                                         Sponsored Stories
                       Web
                      Visitors               Facebook Ads Through
                                             Retargeting
March 28, 2013            Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.           4
Find Your People On Facebook
                 Custom Audiences                                       Facebook Exchange

        • Your Offline                                            • Your Online
          Audiences                                                 Audiences
          • Email Address                                         • Use basic retargeting
          • Phone Number                                            pixels/cookies – little
          • Facebook ID                                             maintenance
        • Have to maintain
          audience list


March 28, 2013             Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.      5
How It Works


March 28, 2013         Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 6
How FBX Works




March 28, 2013   Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.   7
How FBX Works




March 28, 2013   Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.   8
Anatomy of A Facebook Ad
•     Headline: 25 Characters
•     Body: 90 Characters
•     Image: 100 pixels wide, 72 pixels tall
•     URL: Set by FB




March 28, 2013          Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.   9
Best Practices
Testing. Creative. Relevancy.




                                Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.
Best Practices: Test & Refresh
 • Test. Test. Test. Test. Test.
 • Focus on headlines & images
   first
         – Don’t forget the CTA!
 • Minimum: 2 headlines + 2
   images + 1 body copy = 4
   variations
         – Goal: 6-12 ad variations


 • Banner Fatigue Happens
   QUICKLY – Refresh Often!
 March 28, 2013             Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.   11
Best Practice: Test & Refresh
 • Start With Multiple Variations                                       • Continue To Refresh




 March 28, 2013         Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.           12
Best Practice: Images
• Cut the Clutter                                    • Consider Color




March 28, 2013   Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.   13
Best Practice: Images
• Lay It Out                                         • Relate To The Page




March 28, 2013   Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.   14
Best Practices: Be Relevant
• Bucket your pixels into specific
  & granular business areas
• Get as focused as possible with
  your creative

• Don’t be lazy. Be relevant.




March 28, 2013      Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.   15
Best Practices: Be Relevant
• Local: 7% lift in CTR                                 • Programmatic: 28% lift in CTR




March 28, 2013      Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.         16
Best Practices: Be Relevant
• Your business doesn’t
  function in a vacuum – your
  ads shouldn’t either
        – Seasonality
        – Current Events
        – Social Trends


• New Year’s Messaging:
        – +32% Lift In CTR
        – CTR lift continued through mid-
          March!

March 28, 2013             Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.   17
Thank You – Questions?
        Ashley Nicklay
        Marketing Manager- Digital Advertising
        Rasmussen College
        Twitter: @Ashley_Emerson



March 28, 2013                                   Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.
                                                                                                             18

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Facebook Retargeting Strategies

  • 1. Facebook Retargeting Ashley Nicklay Marketing Manager- Digital Advertising Rasmussen College Twitter: @Ashley_Emerson
  • 2. Why Facebook? Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.
  • 3. Why Facebook? • Did you know? – 7+ hours a Over 1 Billion Monthly month avg. Active Users – 80% outside North America – 52% of US population is on Facebook • 55% female • 62% 18-44 March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 3
  • 4. Advertising on Facebook All Facebook Users Facebook Ads Friends of Fans Facebook Ads & Sponsored Stories Fans Facebook Ads & Sponsored Stories Web Visitors Facebook Ads Through Retargeting March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 4
  • 5. Find Your People On Facebook Custom Audiences Facebook Exchange • Your Offline • Your Online Audiences Audiences • Email Address • Use basic retargeting • Phone Number pixels/cookies – little • Facebook ID maintenance • Have to maintain audience list March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 5
  • 6. How It Works March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 6
  • 7. How FBX Works March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 7
  • 8. How FBX Works March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 8
  • 9. Anatomy of A Facebook Ad • Headline: 25 Characters • Body: 90 Characters • Image: 100 pixels wide, 72 pixels tall • URL: Set by FB March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 9
  • 10. Best Practices Testing. Creative. Relevancy. Copyright Rasmussen, Inc. 2011. Proprietary and Confidential.
  • 11. Best Practices: Test & Refresh • Test. Test. Test. Test. Test. • Focus on headlines & images first – Don’t forget the CTA! • Minimum: 2 headlines + 2 images + 1 body copy = 4 variations – Goal: 6-12 ad variations • Banner Fatigue Happens QUICKLY – Refresh Often! March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 11
  • 12. Best Practice: Test & Refresh • Start With Multiple Variations • Continue To Refresh March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 12
  • 13. Best Practice: Images • Cut the Clutter • Consider Color March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 13
  • 14. Best Practice: Images • Lay It Out • Relate To The Page March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 14
  • 15. Best Practices: Be Relevant • Bucket your pixels into specific & granular business areas • Get as focused as possible with your creative • Don’t be lazy. Be relevant. March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 15
  • 16. Best Practices: Be Relevant • Local: 7% lift in CTR • Programmatic: 28% lift in CTR March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 16
  • 17. Best Practices: Be Relevant • Your business doesn’t function in a vacuum – your ads shouldn’t either – Seasonality – Current Events – Social Trends • New Year’s Messaging: – +32% Lift In CTR – CTR lift continued through mid- March! March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 17
  • 18. Thank You – Questions? Ashley Nicklay Marketing Manager- Digital Advertising Rasmussen College Twitter: @Ashley_Emerson March 28, 2013 Copyright Rasmussen, Inc. 2011. Proprietary and Confidential. 18