The learning solutions in the cloud are based on new ways of working, collaborating, learning, technology (mobile working, use of apps), culture change. Manage or facilitate learning? Manage learning outcome, align with organisational objectives, facilitate reflection. Talent management and Saba. EU project MIRROR reflective learning apps (examples used in call centre and hospital, care). 70-20-10 model.
3. http://www.bt.com/learningsolutions
we live in Interesting times
• New ways
• of Working
• of Networking
• of Collaborating
• of Learning
• of using Technology
• of Managing
Exponential
14 % of FORTUNE
500 companies from
1959 still existed in
2011
4. http://www.bt.com/learningsolutions
What happens in practice
• We are facing costs cut
• Staff needs to be empowered
• And, its going to happen anyway
But…
Technology led
approach
Paying lip service
to culture change
Failure to get
beyond pilot(s)
and gain scale
Failure to
maintain
momentum
Failure to
capitalise on the
gains
…mean that very few organisations make the most of the opportunity.
5. http://www.bt.com/learningsolutions
Learning evolved from a formal, classroom-based to an
informal, collaborative model
Source: Adapted from original model defined by Jane Hart and later extended by Jay Cross
Stage 1
Classroom learning
Stage 2
e-Learning
Stage 3
Blended learning
Stage 4
Social learning
Stage 5
Collaborative learning
Trainers in a classroom
using presentation and
printed content
Online courses to
support independent
anytime, anywhere
learning
Combination of
classroom and online
courses
User-generated
content and other
social media
Learn from colleagues
and subject matter
experts
Top-down, traditional or formal learning
“Pushed” by the organisation
Bottom-up, informal learning
On-demand, just-in-time learning “pulled” by learner
• Role of Learning & Development organisations is evolving from top-down control to facilitation of collaborative learning.
• BT Learning Solutions can support organisations in this journey through both technology and change management.
7. http://www.bt.com/learningsolutions
New ways of learning
• Focus on outcome
• Align organisational objectives
• Moment of need
– Performance support
• 10-20-70
• Reflection
• How do you generate content?
9. http://www.bt.com/learningsolutions
The interesting stuff happens if we align learning with performance
and talent – underpinned by social collaboration capabilities
• A unified people profile connects learning with other people processes such as Performance and Talent
Management.
• Informal learning and social collaboration capabilities through communities and tools such as wikis that support
discussions and networking.
Saba
enterprise
18. http://www.bt.com/learningsolutions
It is still about people and your business
Start with a business rational
Define the transformation
Define and manage the benefits
Cloud
Integration with other systems
Security & privacy
Update strategy
Integrating cloud based learning solutions