1. Melinda Schmid
MINDYSCHMID@GMAIL.COM I 918-407-0863 I LINKEDIN.COM/IN/MINDY-SCHMID
CLIENT SERVICES CONSULTANT & OFFICE MANAGEMENT
Case Management • Social Work • Former Business Owner • Customer Service • Leadership
Supervisor • Multi-site Management • A/P • A/R • Payroll • Bookkeeping • Office Manager
Case Management Accounts Receivable
Client Consultations Management
Customer Service Bookkeeping
Accounts Payable Training & Leadership
PROFESSIONAL EXPERIENCE
OKDHS 2005-2012 & 2014–Present
CaseManager-Developmental Disabilities 2014-present
LicensingSpecialist-ChildCare Services 2008-2012
CaseManager-Developmental Disabilities 2005-2008
 Independentlymanagedwork-flowanddeveloped methods for effectivetime-
management.
 Advocatedforclients to receive services leading to improvedlives.
 Consultedwithchild care facilities on how to best implement regulations.
 Promotedto mentorlevel of Licensing Specialist after 2 years.
 Developedandpresentedstandards training and other presentations.
Cook’s Appliance 2013-2014
OfficeManager, Tulsa, OK
 Improvedworkflow forsmall appliance repair business
 Reducedoutstanding accounts receivable by90% in 6 months.
 Helped owner reducepayroll administrationcosts by introducing Quickbooks Onlinewith
Payrollto bring payroll in-house, eliminatingtheextra costfor outsourcing.
Redbud Early LearningCenter 2012-2013
Owner/General Manager (childcarecenterwith 50 enrollees and10employees),BrokenArrow,OK
 Developed and grew new startupbusinessfromthe groundup.
 Business was self-sustaining after6months.

2.  Started with 2 employees and 3 clients the first weekand grewto 10 employees and48
clientsin the first 6 months.
 Contracted with DHS subsidy, Tribal, and USDAFoodProgram.
 Did all marketing,purchasing,bookkeepingAP/ARandpayrollmyself toreduce overhead.
GateswayFoundation 2003-2005
Bios Corporation 2001-2003
ProgramCoordinator
 Client Advocacy,multi-sitemanagement,supervisor,time sheet approval, budgets
Omni MedicalGroup (now St. John Clinic) 2000-2001
Arlington MemorialHospital 1997-1999
Patient ServiceRepresentative
 CustomerService,insurance verification,procedure coding, medical terminology
EDUCATION
BachelorofArts,Psychology,1999• University of Texas at Arlington, TX
TECHNOLOGY SKILLS
Proficientin Excel, Word,PowerPoint,Quickbooks,and QuickbooksOnline with Payroll