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Product ownership of a non-core product for a
fortune 500 computer security enterprise.

The customer is a leading provider of computer security and data
protection software with a large consumer base. Faced with a situation
where a non-core product had to be managed and grown, an end-to-end

Business impact

solution offering was required. The revenue contribution was not



significant compared to the suite solution required.

Product revenue increased three
times in two years, with zero
investment from customer

Mindtree’s integrated suite of service offerings enabled a Fortune 500



Minimal customer management

enterprise in the computer security and data protection domain to increase

overhead incurred as Mindtree

three folds the revenue of a non-core product.

reduced product ownership cost
for the customer

The challenge



Cleared product backlogs.

To manage the engineering and management challenges that segregate

Established product vision for next

non-core products from core products, enterprises need to address

3 years

the following:


Deliver new releases to the market without increasing the overall spend



Keep the product relevant to the market landscape without increasing

and impacting existing customer satisfaction
the cost and still managing the portfolio



Maintain the balance between outsourcing and meeting consumer needs
Ensure service quality is not compromised while managing
outsourcing partners

Our solution
Mindtree proposed a product ownership model to handle the product and
work with the customer to create the roadmaps and future releases. The
highlight of this model was that Mindtree would invest the engineering
costs on the product. The revenue that the product would generate would
be shared between the customer and Mindtree.
About Mindtree
Mindtree is a global information technology solutions company with revenues of over USD 430 million. Our team of 12,000+ experts
engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers to achieve competitive
advantage through flexible and global delivery models, agile methodologies and expert frameworks.
www.mindtree.com

©Mindtree Ltd 2013

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Product ownership of a non-core product for a fortune 500 computer security enterprise.

  • 1. Product ownership of a non-core product for a fortune 500 computer security enterprise. The customer is a leading provider of computer security and data protection software with a large consumer base. Faced with a situation where a non-core product had to be managed and grown, an end-to-end Business impact solution offering was required. The revenue contribution was not  significant compared to the suite solution required. Product revenue increased three times in two years, with zero investment from customer Mindtree’s integrated suite of service offerings enabled a Fortune 500  Minimal customer management enterprise in the computer security and data protection domain to increase overhead incurred as Mindtree three folds the revenue of a non-core product. reduced product ownership cost for the customer The challenge  Cleared product backlogs. To manage the engineering and management challenges that segregate Established product vision for next non-core products from core products, enterprises need to address 3 years the following:  Deliver new releases to the market without increasing the overall spend  Keep the product relevant to the market landscape without increasing and impacting existing customer satisfaction the cost and still managing the portfolio   Maintain the balance between outsourcing and meeting consumer needs Ensure service quality is not compromised while managing outsourcing partners Our solution Mindtree proposed a product ownership model to handle the product and work with the customer to create the roadmaps and future releases. The highlight of this model was that Mindtree would invest the engineering costs on the product. The revenue that the product would generate would be shared between the customer and Mindtree.
  • 2. About Mindtree Mindtree is a global information technology solutions company with revenues of over USD 430 million. Our team of 12,000+ experts engineer meaningful technology solutions to help businesses and societies flourish. We enable our customers to achieve competitive advantage through flexible and global delivery models, agile methodologies and expert frameworks. www.mindtree.com ©Mindtree Ltd 2013