1. MIKE VANHOOSIER 7N003 Hickory Ln.
St. Charles, IL.
(708)302-4440
OBJECTIVE: To Respect every customers time and to exceed their
expectations. To make the shop as much money as possible. To receive a
perfect CSI from every customer.
EXPERIENCE:
Brian Bemis Ford Hyundai Mazda
May 2015 current
Randy Marion Chevy Service
• December 2014-April 2015
• Goal oriented
• Very Reliable
• Average ELR $100-105
• Average RO 1 ½ hours
• CSI is always above 95%
Speedway Harley-Davidson Finance Manager
• March 2014-Nov 2014
• Offer financing and warranties to customers
• Close deals
May 2012-February 2014 Sales Manager & Finance Manager at DeKalb
Harley-Davidson.
DeKalb Harley-Davidson
• Supervise and Manage 3 sales consultants
• Sales consultants will turn over customers to me to close deals, and
negotiate.
• Appraise motorcycles for trade in and for purchasing.
• Choose which bikes to order from Harley.
• Determine what price to put on a bike after it has been traded in.
• Enter all new and used bikes into our inventory.
• Motivate the sales consultants.
• Enter all credit applications to Eagle Mark Savings Bank for approval.
• Work up different payment options that work best for the customer.
• Will mark up points on a loan to make the deals profitable on the
back end.

2. • Sell Harley-Davidson Extended Service plan.
• Sell GAP coverage.
• Sell maintenance program.
• Print all paperwork and Title work.
• Explain all paperwork; review all the numbers on the Bill Of Sale.
• Congratulate the customer on their new purchase!
• Ask for referrals.
• Get the funding packet ready to be mailed.
Sept. 2011-March. 2012 INSURANCE AGENT METLIFE
Aug. 2010 – Aug. 2011 SERVICE WRITER
Elgin Hyundai
• Works with customers and auto mechanics.
• Schedules automotive maintenance and assigns work to repair
staff.
• Researches parts pricing and labor estimates.
• Works with suppliers to find specific automotive parts.
• Compiles an estimated price and final bill of repair for customers
and estimates the time needed for repairs.
1987 - INSURANCE AGENT
Feb. 2010 Farmers Insurance,
• Call on policyholders to deliver and explain policy, to analyze
insurance program and suggest additions or changes, or to change
beneficiaries.
• Calculate premiums and establish payment method.
• Customize insurance programs to suit individual customers, often
covering a variety of risks.
• Sell various types of insurance policies to businesses and
individuals on behalf of insurance companies, including
automobile, fire, life, property, medical and dental insurance or specialized
policies such as marine, farm/crop, and medical malpractice.
• Interview prospective clients to obtain data about their financial
resources and needs, the physical condition of the person or
property to be insured, and to discuss any existing coverage.
• Seek out new clients and develop clientele by networking to find
new customers and generate lists of prospective clients.
• Explain features, advantages and disadvantages of various
policies to promote sale of insurance plans.
• Contact underwriter and submit forms to obtain binder coverage.
• Ensure that policy requirements are fulfilled, including any
necessary medical examinations and the completion of appropriate forms.

3. • Confer with clients to obtain and provide information when claims
are made on a policy.
• Perform administrative tasks, such as maintaining records and
handling policy renewals.
• Select company that offers type of coverage requested by client
to underwrite policy.
• Monitor insurance claims to ensure they are settled equitably for
both the client and the insurer.
• Develop marketing strategies to compete with other individuals or
companies who sell insurance.
• Attend meetings, seminars and programs to learn about new
products and services, learn new skills, and receive technical
assistance in developing new accounts.
• Inspect property, examining its general condition, type of
construction, age, and other characteristics, to decide if it is a
good insurance risk.
• Install bookkeeping systems and resolve system problems.
• Plan and oversee incorporation of insurance program into
bookkeeping system of company.
• Explain necessary bookkeeping requirements for customer to
implement and provide group insurance program.
• Received sales awards from Farmers Insurance.
EDUCATION:
St. Charles High School, St. Charles Illinois – Graduated 1981