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Michele L. Oswalt
5910 Old Rolling Road
Alexandria, VA 22310
Mobile: 571 882-4736
Home Telephone: 703 922-8460
E-mail: mloswalt@aol.com
Summary of Qualifications
 25 yearsof professionalexperience in a range of fields including, contract and program management;
quality management; office management; procurement and logistics; engineering support (design,
construction and maintenance); human resources; financial budgeting and reporting; planning and
scheduling; and, project coordination.
 Active Top Secret clearance
 Experience in Quality Assurance and Plan of Action and Milestones (POA&M) processes
 Experienced with analysis of program activities to ensure compliance with contract and industry
standards
 Thorough knowledge of research of FAR, and OSHA guidelines and other Federal guidelines and
industrystandards.Extremelycapable inapplyingrulesandregulation to meet business requirements
and for contractual obligations.
Professional Experience
6/2015 – Present Project Manager/Proposal Coordinator & Writer OrionManagement,LLC
 Manage INLMerida projecttrainingcoursescontractedtoOrionManagementonbehalf of the
Departmentof State,Bureauof International NarcoticsandLaw Enforcement Affairs(INL).
 Ensure that program andproject(taskorders) objectivesare achieved.
 Conductreviewsandperformance weeklymeetingswiththe ContractingOfficerandINLteam.
 Coordinate andassigntrainingvenuestoinstructorsalignedwiththeirareasof expertise.
 Provide reportsandupdatedcourse assignmentstothe COR.
 Assistinthe reviewof invoicesandanswerquestionsconcerninginvoice itemswhenrequested
fromCOR and DeputyCOR.
 Serve asliaiasonbetweenINLmanagementteamandinstructorsand office staff.Ensure thatall
objectivesare clearlydefinedandunderstood
 Ensure that instructorsare heldaccountable forthe properdeliveryof the course curriculumas
definedbyINLandalsoensure thatall instructorsfollow all securityprotocols.
 Schedule andcoordinate instructorstomeetprograminitiatives
 Accomplisheshumanresource objectivesbyrecruiting consultantsthathave qualifications
requiredtomeetprogramobjectives
 Selecttrainers,schedule trainersandassigntodatesand locationsfortrainingvenuesinMexico.
Communicate jobexpectations andexecute consultingagreementforall trainingvenues.
Enforce all policiesandprocedures.
 Achievesoperationalobjectivesbycontributinginformationandrecommendationstostrategic
plansand reviews;prepareactionplans;implementquality,andcustomer-servicestandards;
resolve problems;complete audits;identifyingtrends if present;determine system
improvements;implementchange.
Prepare proposalsbydeterminingconcept;gathering andformattinginformation;writingdrafts;
obtainingapprovals.Determine proposal conceptbyidentifyingandclarifyingopportunitiesandneeds;
studyingrequestsforproposal (RFPs);attendingstrategymeetings.
 Meetproposal deadline byestablishingprioritiesandtargetdatesforinformationgathering,
writing,review,andapproval;enteringandmonitoringtrackingdata;coordinatingrequirements
withcontributors;contributingproposal statusinformationtoreview meetings;transmitting
proposals.
 Gather proposal informationbyidentifyingsourcesof information;coordinatingsubmissions
and collections;identifyingandcommunicatingrisksassociatedwithproposals.
 Developproposal byassemblinginformationincludingprojectnature,
objectives/outcomes/deliverables,implementation,methods,timetable,staffing,budget,
standardsof performance,andevaluation;writing,revising,andeditingdraftsincluding
executivesummaries,conclusions,andorganizationcredentials.
 Prepare presentationbyevaluatingtext,graphics,andbinding;coordinatingprinting.
 Maintainqualityresultsbyusingtemplates;followingproposal-writingstandardsincluding
readability,consistency,andtone;maintainingproposal supportdatabases.
 Obtainapprovalsbyreviewing proposal withkeyprovidersandprojectmanagers.
 Improve proposal-writingresultsbyevaluatingandre-designingprocesses,approach,
coordination,andboilerplate;implementingchanges.
 Update job knowledgebyparticipatingineducationalopportunities; maintainingpersonal
networks.
 Accomplishorganizationgoalsbyacceptingownershipforaccomplishingnew anddifferent
requests;exploringopportunitiestoaddvalue tojobaccomplishments.
3/2014 – 5/2015 ManagementAnalyst & Site Lead All Native,Inc./Departmentof State
Provide coordinationwiththe staffingof all thirdpartycontractors formultiple taskordersmanagedby
a COR (ContractingOfficer’sRepresentative).Dailytasksincludemanagementof staffingrecordsto
include employee liststoinclude clearance status,VARs,positiontitle andCLIN rate associatedtothird
party contractors.Update SharePoint,Excelandotherdepartmentfileswithstaffingrostersand
memorandums.Responsibleforprovidingresumesof potentialcandidatesforvacanciesandthe
coordinationof interviewsfor11 task orders/multipleprogramoffices.CoordinatewithProgram
ManagementOffice andFSOto facilitate the onboardingof all new thirdpartycontractors hiredon
contract. Responsible forkeepingGovernmentmanagersinformedonhiringactivities.AssistBranch
Chiefswithemployee liststoinclude assistance onCLIN (ContractLine ItemNumbers) ratesrelative to
burn rate for budgetpurposes.Responsibleforworkingwithbudgetofficeonchangesinstaffingwhich
may impactbudget/moniesallocatedtoeachtaskorder.Developreportsandmemorandumsforsenior
managementreviewandprovide statusreportsof hiringactivities.Write reports,letters,andother
documentswithrecommendationsforprogramsandotheractivitieswhererequested.Supportthe COR
withkeepingcontractbindersandall documentspertainingtocontract currentand orderlyandensure
that contractual informationrelative tobillingratesare keptsecure andonlyprovidedtoGovernment
and/orcontract employeesasspecifiedbythe COR.LiaisonforCOR withGTMs (GovernmentTechnical
Monitors) onmattersconcerningverificationof correctbillingoncontractorinvoices.Assistgovernment
hiringmanagerswithwritingpositiondescriptionsforclassificationandjobanalysisforPSC(Personal
ServicesContractor) postings.DraftedSOPsfordutieswhenrequested. Performotherdutiesas
assignedbybothCOR andDivisionManager.Provide backuptoteammembersresponsible forhiringof
PSCs(Personal Service Contractors)andworkdailywithmanagementanalystforupdatesto
Governmentorganizational charts.Actas site leadforcontractingcompany/actas liaisonforemployees
workingonassignedtaskordersregardingtime cardapproval,all travel documents,trainingrequests
and othercontract requiredpaperworkforemployees.
8/2013 – 3/2014 ManagementAnalyst Alutiiq,LLC/Departmentof State
Same dutieswithAlutiiq,LLCascurrent dutieswithcontractingcompanyawardednew contract.
08/2012 – 8/2013 Program Coordinator/Program Manager Alutiiq,LLC
TemporaryProgramManager of 62 task orderswiththe U.S. Departmentof State. Responsiblefora
varietyof tasks associatedwitheffectiveproblemidentification,assessmentandimplementationof
strategiestomanage deliverables;strategicplanning,organizationalassessmentsanddevelopmentof
policiesandprocedures;and,oversightof securityandtechnologyimplementation.Draftedand/or
proofreadandeditdocumentspertainingtopolicy,tripreportsandcontractual deliverables.
Responsible forcommunicationwithprogramcontrolsconcerningthe managementof fundsandinvoice
status.CoordinatedwithCOandCOR forstaffingnew employees(positionrecruitment),travel,and
otheraspectsof the managementof taskorders.Ensuredthatemployeesadheredtosecurity
regulationsatclientsitesandinvestigateissues,document,andprepare correctiveactionreportsfor
directorand client. ProvidedProgramDirectorwithinformationrelative tooversighttothe overall
program management.Draftedand/orproofreadandediteddocumentspertainingtooverall program
management,businessrequirements,policy,security,and contractual deliverables.Responsible for
communicationwithprogramdirectorsandclientsconcerningoverallprogramstatus.Operatedwithin
customerprovidedguidance,contractlimitationsandcompanybusinessandpolicydirectivesandmade
recommendationsforprocessimprovements.Implementednewprocessestrackedandprepared
reportswithfindingsandcorrective actions.Workeddirectlywithall teammemberstoensure that
focuswas maintainedonproblemsolving,taskcompletion,qualitycontrol andcontinual improvement.
Participatedinprogram/inprocessreviewswiththe customerandassistednew PMaspointof contact
on all contract administration.DraftedSOPsandpositionsdescriptionsbasedonthe needsof business
alignedwithlaborcategories.
Oct 2010 – August2012 Security Program Analyst DHS/TransportationSecurityAdministration
Federal positionwithdutiesthatincludedawide varietyof analytical workinthe Personnel Security
Divisionof TSA. Tasksincludedthe researchof andreplytoOPM(Office of Personnel Management)
inquiriesonstandarde-86formsforclearance investigationsreceivedvariousemployee populationsof
TSA. Responsible forthe reviewof standardforms(SF86) submittedby subjectsforcontent,required
forms,and responsible the releaseof suchto OPMinthe e-QIPsystem.RespondedtoOPMinquiriesvia
secure messagingportal ine-QIPsystem.Collectedandreviewedpaperworkforcase filesandprovideto
adjudicationunitforreview forclearance decision.Dailytaskincludedtrackingof projectsvia
spreadsheetsforreview bymanagement.Intermittentdutiesincludedproposing,developingand
implementingmethodsforassistingorimprovingprogramprocessesandsystems.DraftedSOPsas
reference fornewhiresandotherdepartmentemployeesforproperanalytical proceduresensuringthat
properguidelinesfollowed.Dailytasksinvolvedthe abilitytoplanandmanage projectsandeffectively
manage projectflowandworkloads.Responsible forcommunicatinginformationeffectively,both
verballyandinwritingoncomplex issuesrelatingtoprocessesandprojects. Environmentrequireduse
of strategicplanning,communicationinwritingtechniques,performance measurement,process
improvementandbenchmarking.
June – Sept 2010 Contract Specialist U.S. Dept.of Agriculture/American Systems Corp
Responsible forthe preparationanddrafting/editingof RequestforQuotes(RFQs),TaskOrderRequests,
and definingrequiredservicesforFederal contractsissuedtocontractors on the MIDAS program for the
Farm Services Association of the U.S. Department of Agriculture. Responsible for the review of
contractor submittedproposalsonRFQsforthe requirementspresentedbyUSDA to Congressapproved
programs; and, review of resumes submitted for task orders to ensure compliance with required
certifications and education so as to meet standards in the event of an audit by the Office of the
Inspector General. Act as liaison between USDA Program Director and contractors’ Program Managers
to ensure understanding of requirements.
Sept– Dec2009 Asst Fire & SafetyWarden/Asst PostOccupational Safety & HealthOfficer, U. S.
Embassy,Cairo,Egypt,U.S. Departmentof State
Coordinate postsafetyprogramandassistthe PostOccupational SafetyandHealthOfficer(POSHO)in
carryingout the day to day functionsof the SafetyandHealthEnvironmental Management(SHEM) and
Fire ProtectionDivision(FIR) programsatpostas requiredby15 FAM(ForeignAffairsManual).Conduct
inspectionsandsafetysurveysanddraft/editall reportsof findingsensuringthatproperreference (NEC,
SHEM, etc.) isusedinreports.Conductfollow upinspectionstoensure compliance withapplicable
standards. Act as Postfire wardenandorganize andassistPost Fire Marshal in executingfire drills.
Investigate andreporttoWashingtononfiresatPost.Correct infractionsfoundbyOverseasBuilding
Operations/SHEM. A memberof the Post’sSafety,HealthandEnvironmental ManagementCommittee.
Plannedandconductedpostinspectionsof all office areas,workshopsandothergovernmentowned
and leasedproperty.Reviewpreviousinspectionsandmake recommendationsonareaswhere
corrective actionor improvementscouldbe made soasto avoidfuture healthorsafetyhazards.
2006-2009 Contract Specialist/ProgramMetric Analyst WRSystems,Ltd& ActioNet,Ltd./Department
of State
Supportedthe ContractingOfficerwiththe managementandoversightof contract within the Bureau of
DiplomaticSecurity.Responsible forthe preparationanddrafting/editing of Request for Quotes (RFQs)
and Task Order Requests as well as RFIs. Compiled technical requirements and drafted/edited
Statementsof Workas part of Task OrderRequestsforthird-partycontractorsforproposal submissions.
Tracked and analyzed program plan of action and milestone reports and reported findings to division
managers. Tracked all contractor submitted cost proposals for evaluation and selection of
award. Researched Federal Acquisitions Regulations and other federal standards documentations to
ensure contractand program compliance byboththe U.S. Government and the contracting companies.
 Initiatedandmanageddetailedtaskorder request database to included scheduling, budgetary
details, and time efficiency of contractor performance metrics.
 Draftedand obtainedapproval forcorrective actionplansforrequireddivisiontasksandtracked
and reported progress and findings of programs
 Provideddirectiontocontractorstaff in recognizinganddocumenting programdeficiencies and
communicated corrective actions and new procedures to staff
 Compiledandanalyzedcontractor performance levels and reported monthly metrics to senior
government officials. Made recommendations to GTMs (Government Technical Monitors) on
areas where deficiencies caused poor performance or unsatisfactory performance by
contactors.
 Draft technical reports for security upgrades completed by teams at overseas posts
 Issuedover100 approvedBlanketPurchase Agreements(BPAs) weeklyintoDepartmentof State
acquisitions database (Momentum) and the Federal Procurement Data System).
 Drafted SOPs for positions on administrative and technical staff and corroborated with
engineeringstaff onproceduresensuringthatfederal/national securityguidelinesimplemented
and followed in order to meet contractual obligations.
 Worked with Quality Assurance Liaison to conduct root cause analysis of contractor
management methods and review of SOPs in areas where acceptable quality levels were not
achieved (after interviews with managements, surveys or review of records).
2005-2006 Director of Quality Management ManTech/Department of State
Defined and developed a quality program with the assistance of a team of department managers for
processesinvolved in the design, review, installation and logistic support for the Department of State
worldwide FacilitySecurityProgram.Directedand assisted department managers in the preparation of
performance standards,draftingand approval of SOPs and work instructions, planning and conduction
of internal audits, and the analysis of nonconformities discovered during audits. Interfaced with
customers (the Federal Government), internal department managers, audit teams, and vendors to
resolve qualityproblemsandprovide guidance inaccordance withISO9001 QualityProgramguidelines.
 Coachedand assisteddepartmentmanagerwithrootcause analysisof noncompliance indesign
department. Combined effort increased productivity by 33% and decreased design errors by
45% the first quarter of implementation of new quality program.
 Providedpositive encouragement,recognition of department improvement, and dedication to
make continual improvement in quality promoted teamwork and success in all divisions.
2003-2005 Assistant Operations Manager ManTech/Department of State
Assisted the operations manager in providing direction and support to over 100 technicians deployed
worldwide on behalf of the Department of State Facility Security Engineering division. Created and
maintainedreportswithweeklystatusof multiple projects. Reviewed weekly reports for technical and
grammatical accuracy and provided to division government managers.
 SupportedOperationsManagerwithsupportingstaff of SecurityInstallation teams deployed to
overseas
 Responsible for travel arrangements to include visas, country clearance, per diem support,
airline tickets and other logistic support for teams.
2002-2003 Office Manager ManTech/Department of State
Accountable for the oversight and completion of all areas of travel coordination to include airfare,
passports and visas, expense funding, country cable requests to/from posts, logistics, time sheet
completion, human resources and tracking of security clearance for over 100 employees.
 Conducted in-processing of new technicians and developed database with personnel
information,passportexpiration data,andpercentage of travel abroadperemployee forease of
access of information.
 Created effective in-processing procedures for within the division and received performance
incentive awards for accomplishments.
 Provided benefits packages from human resource department, explained information to
employeeand/orspouse,andfacilitatedtimelinessof receipt of required paperwork from new
and term employees.
 Displayedunderstandingandrespectforall technicians and their dedication to work and being
apart from their families.
 Trustedwithpersonal matters(financial andemotional)of technicianstravellingand developed
professional and compassionate relationships with spouses or other family members when
required.
 Promoted to Assistant to Operations Manger
2001-2002 Logistics/Project Coordinator The Louis Berger Group/Department of State
Single pointof contact for the coordination of project management associated with the Power Quality
and Corrections worldwide program for the Bureau of Overseas Building Operations
(OBO). Coordinated with management at overseas posts to schedule projects based on needs
assessments.Assignedprojectstoteamleadersandfacilitatedprojectobjectivesand importance of the
timeliness of the completion of each project. Assisted the program manager with management of
program objectives.
 Effectively handled multiple demands for commitment to resources and time.
 Procuredall equipmentrequiredforprogramfromappropriatedfundsandresearched/enrolled
employees in job specific training opportunities to improve skills and increase work safety.
 Preparedall timesheetsubmissions/enteredinto database, prepared invoices and delivered to
U. S. Government financial bureau for audit and payment for work performed.
 Ensuredprogramobjectivesandemployeeneeds both met in positive and productive manner.
 Researchedneedforprogramobjectivesinothergovernmententities and organized additional
projectsforemployeessoasto extend contracts of eight technicians and gain financial benefit
for both firm and employees.
Education
Mississippi Gulf CoastCollege,Gulfport,Mississippi USA – Political Science (24credithours)
Universityof Pittsburgh,Bradford,PennsylvaniaUSA – BusinessManagement&Administration(40
credithours)
Other
Languages
Spanish: Reading,writing,andspeakingatmoderate level.
EgyptianArabic: Speakingandreadingatminimal/conversationlevel.
Training/Registrations/Certificates
How to be a ContractingOfficer’sRepresentative v3.0,U.S.Departmentof State,ForeignService
Institute,January2009
ISO9001:2000 Internal QualitySystemsAuditorCertification(RABQSA)
ISO9001:2000 ImplementationCertification(RABQSA)
Memberof ProjectManagementInstitute(PMI) –StudyingforPMI Certification
ComputerSkills
MicrosoftOffice Suite
SharePoint
Maximo(a computerizedmanagementsoftware forinventoryaccountabilityincluding)
Momentum(U. S.Departmentof State acquisitionsdatabase)
Federal ProcurementDataSystem(FPDS)
References
MelissaBulluck;Directorof Contracts,OrionManagement.Tel:804 640-1423; E-mail:
mbulluck@orionmngt.com
Marianne S. DeSoto;ContractingOfficer,U.S.Departmentof State.WorkTel:571 226-9628,
E-mail: DesotoMS@state.gov
Paul Esposito,U.S.GovernmentContractor.Mobile:443 413-3107, E-mail:paule1919@yahoo.com
ChristopherStephens,U.S.Departmentof State.Work:703 516-1892, Home:540 223-5694, E-
mail: StephensCN@state.gov
WilliamHorn,U.S.Departmentof State.Home:703 582-5788, E-mail: HornWW@state.gov

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Michele Oswalt Resume February 2016

  • 1. Michele L. Oswalt 5910 Old Rolling Road Alexandria, VA 22310 Mobile: 571 882-4736 Home Telephone: 703 922-8460 E-mail: mloswalt@aol.com Summary of Qualifications  25 yearsof professionalexperience in a range of fields including, contract and program management; quality management; office management; procurement and logistics; engineering support (design, construction and maintenance); human resources; financial budgeting and reporting; planning and scheduling; and, project coordination.  Active Top Secret clearance  Experience in Quality Assurance and Plan of Action and Milestones (POA&M) processes  Experienced with analysis of program activities to ensure compliance with contract and industry standards  Thorough knowledge of research of FAR, and OSHA guidelines and other Federal guidelines and industrystandards.Extremelycapable inapplyingrulesandregulation to meet business requirements and for contractual obligations. Professional Experience 6/2015 – Present Project Manager/Proposal Coordinator & Writer OrionManagement,LLC  Manage INLMerida projecttrainingcoursescontractedtoOrionManagementonbehalf of the Departmentof State,Bureauof International NarcoticsandLaw Enforcement Affairs(INL).  Ensure that program andproject(taskorders) objectivesare achieved.  Conductreviewsandperformance weeklymeetingswiththe ContractingOfficerandINLteam.  Coordinate andassigntrainingvenuestoinstructorsalignedwiththeirareasof expertise.  Provide reportsandupdatedcourse assignmentstothe COR.  Assistinthe reviewof invoicesandanswerquestionsconcerninginvoice itemswhenrequested fromCOR and DeputyCOR.  Serve asliaiasonbetweenINLmanagementteamandinstructorsand office staff.Ensure thatall objectivesare clearlydefinedandunderstood  Ensure that instructorsare heldaccountable forthe properdeliveryof the course curriculumas definedbyINLandalsoensure thatall instructorsfollow all securityprotocols.  Schedule andcoordinate instructorstomeetprograminitiatives  Accomplisheshumanresource objectivesbyrecruiting consultantsthathave qualifications requiredtomeetprogramobjectives  Selecttrainers,schedule trainersandassigntodatesand locationsfortrainingvenuesinMexico. Communicate jobexpectations andexecute consultingagreementforall trainingvenues. Enforce all policiesandprocedures.  Achievesoperationalobjectivesbycontributinginformationandrecommendationstostrategic plansand reviews;prepareactionplans;implementquality,andcustomer-servicestandards; resolve problems;complete audits;identifyingtrends if present;determine system improvements;implementchange.
  • 2. Prepare proposalsbydeterminingconcept;gathering andformattinginformation;writingdrafts; obtainingapprovals.Determine proposal conceptbyidentifyingandclarifyingopportunitiesandneeds; studyingrequestsforproposal (RFPs);attendingstrategymeetings.  Meetproposal deadline byestablishingprioritiesandtargetdatesforinformationgathering, writing,review,andapproval;enteringandmonitoringtrackingdata;coordinatingrequirements withcontributors;contributingproposal statusinformationtoreview meetings;transmitting proposals.  Gather proposal informationbyidentifyingsourcesof information;coordinatingsubmissions and collections;identifyingandcommunicatingrisksassociatedwithproposals.  Developproposal byassemblinginformationincludingprojectnature, objectives/outcomes/deliverables,implementation,methods,timetable,staffing,budget, standardsof performance,andevaluation;writing,revising,andeditingdraftsincluding executivesummaries,conclusions,andorganizationcredentials.  Prepare presentationbyevaluatingtext,graphics,andbinding;coordinatingprinting.  Maintainqualityresultsbyusingtemplates;followingproposal-writingstandardsincluding readability,consistency,andtone;maintainingproposal supportdatabases.  Obtainapprovalsbyreviewing proposal withkeyprovidersandprojectmanagers.  Improve proposal-writingresultsbyevaluatingandre-designingprocesses,approach, coordination,andboilerplate;implementingchanges.  Update job knowledgebyparticipatingineducationalopportunities; maintainingpersonal networks.  Accomplishorganizationgoalsbyacceptingownershipforaccomplishingnew anddifferent requests;exploringopportunitiestoaddvalue tojobaccomplishments. 3/2014 – 5/2015 ManagementAnalyst & Site Lead All Native,Inc./Departmentof State Provide coordinationwiththe staffingof all thirdpartycontractors formultiple taskordersmanagedby a COR (ContractingOfficer’sRepresentative).Dailytasksincludemanagementof staffingrecordsto include employee liststoinclude clearance status,VARs,positiontitle andCLIN rate associatedtothird party contractors.Update SharePoint,Excelandotherdepartmentfileswithstaffingrostersand memorandums.Responsibleforprovidingresumesof potentialcandidatesforvacanciesandthe coordinationof interviewsfor11 task orders/multipleprogramoffices.CoordinatewithProgram ManagementOffice andFSOto facilitate the onboardingof all new thirdpartycontractors hiredon contract. Responsible forkeepingGovernmentmanagersinformedonhiringactivities.AssistBranch Chiefswithemployee liststoinclude assistance onCLIN (ContractLine ItemNumbers) ratesrelative to burn rate for budgetpurposes.Responsibleforworkingwithbudgetofficeonchangesinstaffingwhich may impactbudget/moniesallocatedtoeachtaskorder.Developreportsandmemorandumsforsenior managementreviewandprovide statusreportsof hiringactivities.Write reports,letters,andother documentswithrecommendationsforprogramsandotheractivitieswhererequested.Supportthe COR withkeepingcontractbindersandall documentspertainingtocontract currentand orderlyandensure that contractual informationrelative tobillingratesare keptsecure andonlyprovidedtoGovernment and/orcontract employeesasspecifiedbythe COR.LiaisonforCOR withGTMs (GovernmentTechnical Monitors) onmattersconcerningverificationof correctbillingoncontractorinvoices.Assistgovernment hiringmanagerswithwritingpositiondescriptionsforclassificationandjobanalysisforPSC(Personal ServicesContractor) postings.DraftedSOPsfordutieswhenrequested. Performotherdutiesas assignedbybothCOR andDivisionManager.Provide backuptoteammembersresponsible forhiringof PSCs(Personal Service Contractors)andworkdailywithmanagementanalystforupdatesto
  • 3. Governmentorganizational charts.Actas site leadforcontractingcompany/actas liaisonforemployees workingonassignedtaskordersregardingtime cardapproval,all travel documents,trainingrequests and othercontract requiredpaperworkforemployees. 8/2013 – 3/2014 ManagementAnalyst Alutiiq,LLC/Departmentof State Same dutieswithAlutiiq,LLCascurrent dutieswithcontractingcompanyawardednew contract. 08/2012 – 8/2013 Program Coordinator/Program Manager Alutiiq,LLC TemporaryProgramManager of 62 task orderswiththe U.S. Departmentof State. Responsiblefora varietyof tasks associatedwitheffectiveproblemidentification,assessmentandimplementationof strategiestomanage deliverables;strategicplanning,organizationalassessmentsanddevelopmentof policiesandprocedures;and,oversightof securityandtechnologyimplementation.Draftedand/or proofreadandeditdocumentspertainingtopolicy,tripreportsandcontractual deliverables. Responsible forcommunicationwithprogramcontrolsconcerningthe managementof fundsandinvoice status.CoordinatedwithCOandCOR forstaffingnew employees(positionrecruitment),travel,and otheraspectsof the managementof taskorders.Ensuredthatemployeesadheredtosecurity regulationsatclientsitesandinvestigateissues,document,andprepare correctiveactionreportsfor directorand client. ProvidedProgramDirectorwithinformationrelative tooversighttothe overall program management.Draftedand/orproofreadandediteddocumentspertainingtooverall program management,businessrequirements,policy,security,and contractual deliverables.Responsible for communicationwithprogramdirectorsandclientsconcerningoverallprogramstatus.Operatedwithin customerprovidedguidance,contractlimitationsandcompanybusinessandpolicydirectivesandmade recommendationsforprocessimprovements.Implementednewprocessestrackedandprepared reportswithfindingsandcorrective actions.Workeddirectlywithall teammemberstoensure that focuswas maintainedonproblemsolving,taskcompletion,qualitycontrol andcontinual improvement. Participatedinprogram/inprocessreviewswiththe customerandassistednew PMaspointof contact on all contract administration.DraftedSOPsandpositionsdescriptionsbasedonthe needsof business alignedwithlaborcategories. Oct 2010 – August2012 Security Program Analyst DHS/TransportationSecurityAdministration Federal positionwithdutiesthatincludedawide varietyof analytical workinthe Personnel Security Divisionof TSA. Tasksincludedthe researchof andreplytoOPM(Office of Personnel Management) inquiriesonstandarde-86formsforclearance investigationsreceivedvariousemployee populationsof TSA. Responsible forthe reviewof standardforms(SF86) submittedby subjectsforcontent,required forms,and responsible the releaseof suchto OPMinthe e-QIPsystem.RespondedtoOPMinquiriesvia secure messagingportal ine-QIPsystem.Collectedandreviewedpaperworkforcase filesandprovideto adjudicationunitforreview forclearance decision.Dailytaskincludedtrackingof projectsvia spreadsheetsforreview bymanagement.Intermittentdutiesincludedproposing,developingand implementingmethodsforassistingorimprovingprogramprocessesandsystems.DraftedSOPsas reference fornewhiresandotherdepartmentemployeesforproperanalytical proceduresensuringthat properguidelinesfollowed.Dailytasksinvolvedthe abilitytoplanandmanage projectsandeffectively manage projectflowandworkloads.Responsible forcommunicatinginformationeffectively,both verballyandinwritingoncomplex issuesrelatingtoprocessesandprojects. Environmentrequireduse
  • 4. of strategicplanning,communicationinwritingtechniques,performance measurement,process improvementandbenchmarking. June – Sept 2010 Contract Specialist U.S. Dept.of Agriculture/American Systems Corp Responsible forthe preparationanddrafting/editingof RequestforQuotes(RFQs),TaskOrderRequests, and definingrequiredservicesforFederal contractsissuedtocontractors on the MIDAS program for the Farm Services Association of the U.S. Department of Agriculture. Responsible for the review of contractor submittedproposalsonRFQsforthe requirementspresentedbyUSDA to Congressapproved programs; and, review of resumes submitted for task orders to ensure compliance with required certifications and education so as to meet standards in the event of an audit by the Office of the Inspector General. Act as liaison between USDA Program Director and contractors’ Program Managers to ensure understanding of requirements. Sept– Dec2009 Asst Fire & SafetyWarden/Asst PostOccupational Safety & HealthOfficer, U. S. Embassy,Cairo,Egypt,U.S. Departmentof State Coordinate postsafetyprogramandassistthe PostOccupational SafetyandHealthOfficer(POSHO)in carryingout the day to day functionsof the SafetyandHealthEnvironmental Management(SHEM) and Fire ProtectionDivision(FIR) programsatpostas requiredby15 FAM(ForeignAffairsManual).Conduct inspectionsandsafetysurveysanddraft/editall reportsof findingsensuringthatproperreference (NEC, SHEM, etc.) isusedinreports.Conductfollow upinspectionstoensure compliance withapplicable standards. Act as Postfire wardenandorganize andassistPost Fire Marshal in executingfire drills. Investigate andreporttoWashingtononfiresatPost.Correct infractionsfoundbyOverseasBuilding Operations/SHEM. A memberof the Post’sSafety,HealthandEnvironmental ManagementCommittee. Plannedandconductedpostinspectionsof all office areas,workshopsandothergovernmentowned and leasedproperty.Reviewpreviousinspectionsandmake recommendationsonareaswhere corrective actionor improvementscouldbe made soasto avoidfuture healthorsafetyhazards. 2006-2009 Contract Specialist/ProgramMetric Analyst WRSystems,Ltd& ActioNet,Ltd./Department of State Supportedthe ContractingOfficerwiththe managementandoversightof contract within the Bureau of DiplomaticSecurity.Responsible forthe preparationanddrafting/editing of Request for Quotes (RFQs) and Task Order Requests as well as RFIs. Compiled technical requirements and drafted/edited Statementsof Workas part of Task OrderRequestsforthird-partycontractorsforproposal submissions. Tracked and analyzed program plan of action and milestone reports and reported findings to division managers. Tracked all contractor submitted cost proposals for evaluation and selection of award. Researched Federal Acquisitions Regulations and other federal standards documentations to ensure contractand program compliance byboththe U.S. Government and the contracting companies.  Initiatedandmanageddetailedtaskorder request database to included scheduling, budgetary details, and time efficiency of contractor performance metrics.  Draftedand obtainedapproval forcorrective actionplansforrequireddivisiontasksandtracked and reported progress and findings of programs  Provideddirectiontocontractorstaff in recognizinganddocumenting programdeficiencies and communicated corrective actions and new procedures to staff
  • 5.  Compiledandanalyzedcontractor performance levels and reported monthly metrics to senior government officials. Made recommendations to GTMs (Government Technical Monitors) on areas where deficiencies caused poor performance or unsatisfactory performance by contactors.  Draft technical reports for security upgrades completed by teams at overseas posts  Issuedover100 approvedBlanketPurchase Agreements(BPAs) weeklyintoDepartmentof State acquisitions database (Momentum) and the Federal Procurement Data System).  Drafted SOPs for positions on administrative and technical staff and corroborated with engineeringstaff onproceduresensuringthatfederal/national securityguidelinesimplemented and followed in order to meet contractual obligations.  Worked with Quality Assurance Liaison to conduct root cause analysis of contractor management methods and review of SOPs in areas where acceptable quality levels were not achieved (after interviews with managements, surveys or review of records). 2005-2006 Director of Quality Management ManTech/Department of State Defined and developed a quality program with the assistance of a team of department managers for processesinvolved in the design, review, installation and logistic support for the Department of State worldwide FacilitySecurityProgram.Directedand assisted department managers in the preparation of performance standards,draftingand approval of SOPs and work instructions, planning and conduction of internal audits, and the analysis of nonconformities discovered during audits. Interfaced with customers (the Federal Government), internal department managers, audit teams, and vendors to resolve qualityproblemsandprovide guidance inaccordance withISO9001 QualityProgramguidelines.  Coachedand assisteddepartmentmanagerwithrootcause analysisof noncompliance indesign department. Combined effort increased productivity by 33% and decreased design errors by 45% the first quarter of implementation of new quality program.  Providedpositive encouragement,recognition of department improvement, and dedication to make continual improvement in quality promoted teamwork and success in all divisions. 2003-2005 Assistant Operations Manager ManTech/Department of State Assisted the operations manager in providing direction and support to over 100 technicians deployed worldwide on behalf of the Department of State Facility Security Engineering division. Created and maintainedreportswithweeklystatusof multiple projects. Reviewed weekly reports for technical and grammatical accuracy and provided to division government managers.  SupportedOperationsManagerwithsupportingstaff of SecurityInstallation teams deployed to overseas  Responsible for travel arrangements to include visas, country clearance, per diem support, airline tickets and other logistic support for teams. 2002-2003 Office Manager ManTech/Department of State Accountable for the oversight and completion of all areas of travel coordination to include airfare, passports and visas, expense funding, country cable requests to/from posts, logistics, time sheet completion, human resources and tracking of security clearance for over 100 employees.
  • 6.  Conducted in-processing of new technicians and developed database with personnel information,passportexpiration data,andpercentage of travel abroadperemployee forease of access of information.  Created effective in-processing procedures for within the division and received performance incentive awards for accomplishments.  Provided benefits packages from human resource department, explained information to employeeand/orspouse,andfacilitatedtimelinessof receipt of required paperwork from new and term employees.  Displayedunderstandingandrespectforall technicians and their dedication to work and being apart from their families.  Trustedwithpersonal matters(financial andemotional)of technicianstravellingand developed professional and compassionate relationships with spouses or other family members when required.  Promoted to Assistant to Operations Manger 2001-2002 Logistics/Project Coordinator The Louis Berger Group/Department of State Single pointof contact for the coordination of project management associated with the Power Quality and Corrections worldwide program for the Bureau of Overseas Building Operations (OBO). Coordinated with management at overseas posts to schedule projects based on needs assessments.Assignedprojectstoteamleadersandfacilitatedprojectobjectivesand importance of the timeliness of the completion of each project. Assisted the program manager with management of program objectives.  Effectively handled multiple demands for commitment to resources and time.  Procuredall equipmentrequiredforprogramfromappropriatedfundsandresearched/enrolled employees in job specific training opportunities to improve skills and increase work safety.  Preparedall timesheetsubmissions/enteredinto database, prepared invoices and delivered to U. S. Government financial bureau for audit and payment for work performed.  Ensuredprogramobjectivesandemployeeneeds both met in positive and productive manner.  Researchedneedforprogramobjectivesinothergovernmententities and organized additional projectsforemployeessoasto extend contracts of eight technicians and gain financial benefit for both firm and employees. Education Mississippi Gulf CoastCollege,Gulfport,Mississippi USA – Political Science (24credithours) Universityof Pittsburgh,Bradford,PennsylvaniaUSA – BusinessManagement&Administration(40 credithours) Other Languages Spanish: Reading,writing,andspeakingatmoderate level. EgyptianArabic: Speakingandreadingatminimal/conversationlevel.
  • 7. Training/Registrations/Certificates How to be a ContractingOfficer’sRepresentative v3.0,U.S.Departmentof State,ForeignService Institute,January2009 ISO9001:2000 Internal QualitySystemsAuditorCertification(RABQSA) ISO9001:2000 ImplementationCertification(RABQSA) Memberof ProjectManagementInstitute(PMI) –StudyingforPMI Certification ComputerSkills MicrosoftOffice Suite SharePoint Maximo(a computerizedmanagementsoftware forinventoryaccountabilityincluding) Momentum(U. S.Departmentof State acquisitionsdatabase) Federal ProcurementDataSystem(FPDS) References MelissaBulluck;Directorof Contracts,OrionManagement.Tel:804 640-1423; E-mail: mbulluck@orionmngt.com Marianne S. DeSoto;ContractingOfficer,U.S.Departmentof State.WorkTel:571 226-9628, E-mail: DesotoMS@state.gov Paul Esposito,U.S.GovernmentContractor.Mobile:443 413-3107, E-mail:paule1919@yahoo.com ChristopherStephens,U.S.Departmentof State.Work:703 516-1892, Home:540 223-5694, E- mail: StephensCN@state.gov WilliamHorn,U.S.Departmentof State.Home:703 582-5788, E-mail: HornWW@state.gov