1. Michele L. Oswalt
5910 Old Rolling Road
Alexandria, VA 22310
Mobile: 571 882-4736
Home Telephone: 703 922-8460
E-mail: mloswalt@aol.com
Summary of Qualifications
25 yearsof professionalexperience in a range of fields including, contract and program management;
quality management; office management; procurement and logistics; engineering support (design,
construction and maintenance); human resources; financial budgeting and reporting; planning and
scheduling; and, project coordination.
Active Top Secret clearance
Experience in Quality Assurance and Plan of Action and Milestones (POA&M) processes
Experienced with analysis of program activities to ensure compliance with contract and industry
standards
Thorough knowledge of research of FAR, and OSHA guidelines and other Federal guidelines and
industrystandards.Extremelycapable inapplyingrulesandregulation to meet business requirements
and for contractual obligations.
Professional Experience
6/2015 – Present Project Manager/Proposal Coordinator & Writer OrionManagement,LLC
Manage INLMerida projecttrainingcoursescontractedtoOrionManagementonbehalf of the
Departmentof State,Bureauof International NarcoticsandLaw Enforcement Affairs(INL).
Ensure that program andproject(taskorders) objectivesare achieved.
Conductreviewsandperformance weeklymeetingswiththe ContractingOfficerandINLteam.
Coordinate andassigntrainingvenuestoinstructorsalignedwiththeirareasof expertise.
Provide reportsandupdatedcourse assignmentstothe COR.
Assistinthe reviewof invoicesandanswerquestionsconcerninginvoice itemswhenrequested
fromCOR and DeputyCOR.
Serve asliaiasonbetweenINLmanagementteamandinstructorsand office staff.Ensure thatall
objectivesare clearlydefinedandunderstood
Ensure that instructorsare heldaccountable forthe properdeliveryof the course curriculumas
definedbyINLandalsoensure thatall instructorsfollow all securityprotocols.
Schedule andcoordinate instructorstomeetprograminitiatives
Accomplisheshumanresource objectivesbyrecruiting consultantsthathave qualifications
requiredtomeetprogramobjectives
Selecttrainers,schedule trainersandassigntodatesand locationsfortrainingvenuesinMexico.
Communicate jobexpectations andexecute consultingagreementforall trainingvenues.
Enforce all policiesandprocedures.
Achievesoperationalobjectivesbycontributinginformationandrecommendationstostrategic
plansand reviews;prepareactionplans;implementquality,andcustomer-servicestandards;
resolve problems;complete audits;identifyingtrends if present;determine system
improvements;implementchange.
2. Prepare proposalsbydeterminingconcept;gathering andformattinginformation;writingdrafts;
obtainingapprovals.Determine proposal conceptbyidentifyingandclarifyingopportunitiesandneeds;
studyingrequestsforproposal (RFPs);attendingstrategymeetings.
Meetproposal deadline byestablishingprioritiesandtargetdatesforinformationgathering,
writing,review,andapproval;enteringandmonitoringtrackingdata;coordinatingrequirements
withcontributors;contributingproposal statusinformationtoreview meetings;transmitting
proposals.
Gather proposal informationbyidentifyingsourcesof information;coordinatingsubmissions
and collections;identifyingandcommunicatingrisksassociatedwithproposals.
Developproposal byassemblinginformationincludingprojectnature,
objectives/outcomes/deliverables,implementation,methods,timetable,staffing,budget,
standardsof performance,andevaluation;writing,revising,andeditingdraftsincluding
executivesummaries,conclusions,andorganizationcredentials.
Prepare presentationbyevaluatingtext,graphics,andbinding;coordinatingprinting.
Maintainqualityresultsbyusingtemplates;followingproposal-writingstandardsincluding
readability,consistency,andtone;maintainingproposal supportdatabases.
Obtainapprovalsbyreviewing proposal withkeyprovidersandprojectmanagers.
Improve proposal-writingresultsbyevaluatingandre-designingprocesses,approach,
coordination,andboilerplate;implementingchanges.
Update job knowledgebyparticipatingineducationalopportunities; maintainingpersonal
networks.
Accomplishorganizationgoalsbyacceptingownershipforaccomplishingnew anddifferent
requests;exploringopportunitiestoaddvalue tojobaccomplishments.
3/2014 – 5/2015 ManagementAnalyst & Site Lead All Native,Inc./Departmentof State
Provide coordinationwiththe staffingof all thirdpartycontractors formultiple taskordersmanagedby
a COR (ContractingOfficer’sRepresentative).Dailytasksincludemanagementof staffingrecordsto
include employee liststoinclude clearance status,VARs,positiontitle andCLIN rate associatedtothird
party contractors.Update SharePoint,Excelandotherdepartmentfileswithstaffingrostersand
memorandums.Responsibleforprovidingresumesof potentialcandidatesforvacanciesandthe
coordinationof interviewsfor11 task orders/multipleprogramoffices.CoordinatewithProgram
ManagementOffice andFSOto facilitate the onboardingof all new thirdpartycontractors hiredon
contract. Responsible forkeepingGovernmentmanagersinformedonhiringactivities.AssistBranch
Chiefswithemployee liststoinclude assistance onCLIN (ContractLine ItemNumbers) ratesrelative to
burn rate for budgetpurposes.Responsibleforworkingwithbudgetofficeonchangesinstaffingwhich
may impactbudget/moniesallocatedtoeachtaskorder.Developreportsandmemorandumsforsenior
managementreviewandprovide statusreportsof hiringactivities.Write reports,letters,andother
documentswithrecommendationsforprogramsandotheractivitieswhererequested.Supportthe COR
withkeepingcontractbindersandall documentspertainingtocontract currentand orderlyandensure
that contractual informationrelative tobillingratesare keptsecure andonlyprovidedtoGovernment
and/orcontract employeesasspecifiedbythe COR.LiaisonforCOR withGTMs (GovernmentTechnical
Monitors) onmattersconcerningverificationof correctbillingoncontractorinvoices.Assistgovernment
hiringmanagerswithwritingpositiondescriptionsforclassificationandjobanalysisforPSC(Personal
ServicesContractor) postings.DraftedSOPsfordutieswhenrequested. Performotherdutiesas
assignedbybothCOR andDivisionManager.Provide backuptoteammembersresponsible forhiringof
PSCs(Personal Service Contractors)andworkdailywithmanagementanalystforupdatesto
3. Governmentorganizational charts.Actas site leadforcontractingcompany/actas liaisonforemployees
workingonassignedtaskordersregardingtime cardapproval,all travel documents,trainingrequests
and othercontract requiredpaperworkforemployees.
8/2013 – 3/2014 ManagementAnalyst Alutiiq,LLC/Departmentof State
Same dutieswithAlutiiq,LLCascurrent dutieswithcontractingcompanyawardednew contract.
08/2012 – 8/2013 Program Coordinator/Program Manager Alutiiq,LLC
TemporaryProgramManager of 62 task orderswiththe U.S. Departmentof State. Responsiblefora
varietyof tasks associatedwitheffectiveproblemidentification,assessmentandimplementationof
strategiestomanage deliverables;strategicplanning,organizationalassessmentsanddevelopmentof
policiesandprocedures;and,oversightof securityandtechnologyimplementation.Draftedand/or
proofreadandeditdocumentspertainingtopolicy,tripreportsandcontractual deliverables.
Responsible forcommunicationwithprogramcontrolsconcerningthe managementof fundsandinvoice
status.CoordinatedwithCOandCOR forstaffingnew employees(positionrecruitment),travel,and
otheraspectsof the managementof taskorders.Ensuredthatemployeesadheredtosecurity
regulationsatclientsitesandinvestigateissues,document,andprepare correctiveactionreportsfor
directorand client. ProvidedProgramDirectorwithinformationrelative tooversighttothe overall
program management.Draftedand/orproofreadandediteddocumentspertainingtooverall program
management,businessrequirements,policy,security,and contractual deliverables.Responsible for
communicationwithprogramdirectorsandclientsconcerningoverallprogramstatus.Operatedwithin
customerprovidedguidance,contractlimitationsandcompanybusinessandpolicydirectivesandmade
recommendationsforprocessimprovements.Implementednewprocessestrackedandprepared
reportswithfindingsandcorrective actions.Workeddirectlywithall teammemberstoensure that
focuswas maintainedonproblemsolving,taskcompletion,qualitycontrol andcontinual improvement.
Participatedinprogram/inprocessreviewswiththe customerandassistednew PMaspointof contact
on all contract administration.DraftedSOPsandpositionsdescriptionsbasedonthe needsof business
alignedwithlaborcategories.
Oct 2010 – August2012 Security Program Analyst DHS/TransportationSecurityAdministration
Federal positionwithdutiesthatincludedawide varietyof analytical workinthe Personnel Security
Divisionof TSA. Tasksincludedthe researchof andreplytoOPM(Office of Personnel Management)
inquiriesonstandarde-86formsforclearance investigationsreceivedvariousemployee populationsof
TSA. Responsible forthe reviewof standardforms(SF86) submittedby subjectsforcontent,required
forms,and responsible the releaseof suchto OPMinthe e-QIPsystem.RespondedtoOPMinquiriesvia
secure messagingportal ine-QIPsystem.Collectedandreviewedpaperworkforcase filesandprovideto
adjudicationunitforreview forclearance decision.Dailytaskincludedtrackingof projectsvia
spreadsheetsforreview bymanagement.Intermittentdutiesincludedproposing,developingand
implementingmethodsforassistingorimprovingprogramprocessesandsystems.DraftedSOPsas
reference fornewhiresandotherdepartmentemployeesforproperanalytical proceduresensuringthat
properguidelinesfollowed.Dailytasksinvolvedthe abilitytoplanandmanage projectsandeffectively
manage projectflowandworkloads.Responsible forcommunicatinginformationeffectively,both
verballyandinwritingoncomplex issuesrelatingtoprocessesandprojects. Environmentrequireduse
4. of strategicplanning,communicationinwritingtechniques,performance measurement,process
improvementandbenchmarking.
June – Sept 2010 Contract Specialist U.S. Dept.of Agriculture/American Systems Corp
Responsible forthe preparationanddrafting/editingof RequestforQuotes(RFQs),TaskOrderRequests,
and definingrequiredservicesforFederal contractsissuedtocontractors on the MIDAS program for the
Farm Services Association of the U.S. Department of Agriculture. Responsible for the review of
contractor submittedproposalsonRFQsforthe requirementspresentedbyUSDA to Congressapproved
programs; and, review of resumes submitted for task orders to ensure compliance with required
certifications and education so as to meet standards in the event of an audit by the Office of the
Inspector General. Act as liaison between USDA Program Director and contractors’ Program Managers
to ensure understanding of requirements.
Sept– Dec2009 Asst Fire & SafetyWarden/Asst PostOccupational Safety & HealthOfficer, U. S.
Embassy,Cairo,Egypt,U.S. Departmentof State
Coordinate postsafetyprogramandassistthe PostOccupational SafetyandHealthOfficer(POSHO)in
carryingout the day to day functionsof the SafetyandHealthEnvironmental Management(SHEM) and
Fire ProtectionDivision(FIR) programsatpostas requiredby15 FAM(ForeignAffairsManual).Conduct
inspectionsandsafetysurveysanddraft/editall reportsof findingsensuringthatproperreference (NEC,
SHEM, etc.) isusedinreports.Conductfollow upinspectionstoensure compliance withapplicable
standards. Act as Postfire wardenandorganize andassistPost Fire Marshal in executingfire drills.
Investigate andreporttoWashingtononfiresatPost.Correct infractionsfoundbyOverseasBuilding
Operations/SHEM. A memberof the Post’sSafety,HealthandEnvironmental ManagementCommittee.
Plannedandconductedpostinspectionsof all office areas,workshopsandothergovernmentowned
and leasedproperty.Reviewpreviousinspectionsandmake recommendationsonareaswhere
corrective actionor improvementscouldbe made soasto avoidfuture healthorsafetyhazards.
2006-2009 Contract Specialist/ProgramMetric Analyst WRSystems,Ltd& ActioNet,Ltd./Department
of State
Supportedthe ContractingOfficerwiththe managementandoversightof contract within the Bureau of
DiplomaticSecurity.Responsible forthe preparationanddrafting/editing of Request for Quotes (RFQs)
and Task Order Requests as well as RFIs. Compiled technical requirements and drafted/edited
Statementsof Workas part of Task OrderRequestsforthird-partycontractorsforproposal submissions.
Tracked and analyzed program plan of action and milestone reports and reported findings to division
managers. Tracked all contractor submitted cost proposals for evaluation and selection of
award. Researched Federal Acquisitions Regulations and other federal standards documentations to
ensure contractand program compliance byboththe U.S. Government and the contracting companies.
Initiatedandmanageddetailedtaskorder request database to included scheduling, budgetary
details, and time efficiency of contractor performance metrics.
Draftedand obtainedapproval forcorrective actionplansforrequireddivisiontasksandtracked
and reported progress and findings of programs
Provideddirectiontocontractorstaff in recognizinganddocumenting programdeficiencies and
communicated corrective actions and new procedures to staff
5. Compiledandanalyzedcontractor performance levels and reported monthly metrics to senior
government officials. Made recommendations to GTMs (Government Technical Monitors) on
areas where deficiencies caused poor performance or unsatisfactory performance by
contactors.
Draft technical reports for security upgrades completed by teams at overseas posts
Issuedover100 approvedBlanketPurchase Agreements(BPAs) weeklyintoDepartmentof State
acquisitions database (Momentum) and the Federal Procurement Data System).
Drafted SOPs for positions on administrative and technical staff and corroborated with
engineeringstaff onproceduresensuringthatfederal/national securityguidelinesimplemented
and followed in order to meet contractual obligations.
Worked with Quality Assurance Liaison to conduct root cause analysis of contractor
management methods and review of SOPs in areas where acceptable quality levels were not
achieved (after interviews with managements, surveys or review of records).
2005-2006 Director of Quality Management ManTech/Department of State
Defined and developed a quality program with the assistance of a team of department managers for
processesinvolved in the design, review, installation and logistic support for the Department of State
worldwide FacilitySecurityProgram.Directedand assisted department managers in the preparation of
performance standards,draftingand approval of SOPs and work instructions, planning and conduction
of internal audits, and the analysis of nonconformities discovered during audits. Interfaced with
customers (the Federal Government), internal department managers, audit teams, and vendors to
resolve qualityproblemsandprovide guidance inaccordance withISO9001 QualityProgramguidelines.
Coachedand assisteddepartmentmanagerwithrootcause analysisof noncompliance indesign
department. Combined effort increased productivity by 33% and decreased design errors by
45% the first quarter of implementation of new quality program.
Providedpositive encouragement,recognition of department improvement, and dedication to
make continual improvement in quality promoted teamwork and success in all divisions.
2003-2005 Assistant Operations Manager ManTech/Department of State
Assisted the operations manager in providing direction and support to over 100 technicians deployed
worldwide on behalf of the Department of State Facility Security Engineering division. Created and
maintainedreportswithweeklystatusof multiple projects. Reviewed weekly reports for technical and
grammatical accuracy and provided to division government managers.
SupportedOperationsManagerwithsupportingstaff of SecurityInstallation teams deployed to
overseas
Responsible for travel arrangements to include visas, country clearance, per diem support,
airline tickets and other logistic support for teams.
2002-2003 Office Manager ManTech/Department of State
Accountable for the oversight and completion of all areas of travel coordination to include airfare,
passports and visas, expense funding, country cable requests to/from posts, logistics, time sheet
completion, human resources and tracking of security clearance for over 100 employees.
6. Conducted in-processing of new technicians and developed database with personnel
information,passportexpiration data,andpercentage of travel abroadperemployee forease of
access of information.
Created effective in-processing procedures for within the division and received performance
incentive awards for accomplishments.
Provided benefits packages from human resource department, explained information to
employeeand/orspouse,andfacilitatedtimelinessof receipt of required paperwork from new
and term employees.
Displayedunderstandingandrespectforall technicians and their dedication to work and being
apart from their families.
Trustedwithpersonal matters(financial andemotional)of technicianstravellingand developed
professional and compassionate relationships with spouses or other family members when
required.
Promoted to Assistant to Operations Manger
2001-2002 Logistics/Project Coordinator The Louis Berger Group/Department of State
Single pointof contact for the coordination of project management associated with the Power Quality
and Corrections worldwide program for the Bureau of Overseas Building Operations
(OBO). Coordinated with management at overseas posts to schedule projects based on needs
assessments.Assignedprojectstoteamleadersandfacilitatedprojectobjectivesand importance of the
timeliness of the completion of each project. Assisted the program manager with management of
program objectives.
Effectively handled multiple demands for commitment to resources and time.
Procuredall equipmentrequiredforprogramfromappropriatedfundsandresearched/enrolled
employees in job specific training opportunities to improve skills and increase work safety.
Preparedall timesheetsubmissions/enteredinto database, prepared invoices and delivered to
U. S. Government financial bureau for audit and payment for work performed.
Ensuredprogramobjectivesandemployeeneeds both met in positive and productive manner.
Researchedneedforprogramobjectivesinothergovernmententities and organized additional
projectsforemployeessoasto extend contracts of eight technicians and gain financial benefit
for both firm and employees.
Education
Mississippi Gulf CoastCollege,Gulfport,Mississippi USA – Political Science (24credithours)
Universityof Pittsburgh,Bradford,PennsylvaniaUSA – BusinessManagement&Administration(40
credithours)
Other
Languages
Spanish: Reading,writing,andspeakingatmoderate level.
EgyptianArabic: Speakingandreadingatminimal/conversationlevel.
7. Training/Registrations/Certificates
How to be a ContractingOfficer’sRepresentative v3.0,U.S.Departmentof State,ForeignService
Institute,January2009
ISO9001:2000 Internal QualitySystemsAuditorCertification(RABQSA)
ISO9001:2000 ImplementationCertification(RABQSA)
Memberof ProjectManagementInstitute(PMI) –StudyingforPMI Certification
ComputerSkills
MicrosoftOffice Suite
SharePoint
Maximo(a computerizedmanagementsoftware forinventoryaccountabilityincluding)
Momentum(U. S.Departmentof State acquisitionsdatabase)
Federal ProcurementDataSystem(FPDS)
References
MelissaBulluck;Directorof Contracts,OrionManagement.Tel:804 640-1423; E-mail:
mbulluck@orionmngt.com
Marianne S. DeSoto;ContractingOfficer,U.S.Departmentof State.WorkTel:571 226-9628,
E-mail: DesotoMS@state.gov
Paul Esposito,U.S.GovernmentContractor.Mobile:443 413-3107, E-mail:paule1919@yahoo.com
ChristopherStephens,U.S.Departmentof State.Work:703 516-1892, Home:540 223-5694, E-
mail: StephensCN@state.gov
WilliamHorn,U.S.Departmentof State.Home:703 582-5788, E-mail: HornWW@state.gov