1. Michele Jones
18571 Goll St. | San Antonio, TX 78266 | 210-391-4350 | sj69842@gmail.com
Objective
To earn a responsible position with a company that uses strong organization and communication
skills for improving customer service.
Education
 June 2014
 Certificate of completion of Business Computer Information Systems
 Microsoft Office Specialist certifications in Excel, Word, PowerPoint and Access
Experience
Nov 2015 – Sept 2016
Inventory Control Specialist/Billing Clerk/Shipping Office Assistant | SupaDoors/VT
industries | Universal City, TX
Process billing for all outgoing shipments in Syspro. Kept daily log in Excel for all outgoing
shipments, backorders, freight cost, and deliveries. Kept track of POD’s for all shipments.
Scheduled deliveries with customers. Used FedEx to ship freight and schedule freight pickups.
Used Kronos for time clock needs.
Sept 2014 - Nov 2015
Kennel Technician | Westridge Pet Hospital & Wellness Center | Schertz, TX
In charge of health and care of boarding animals. Including hospitalized patients, and drop off
appointments. Walking, feeding, and medication administration of all animals in house. Assist
doctors with appointments and patients. Give vaccines and fill prescriptions as needed.
Mar 2012 - Nov 2012
Records Manager/Driver Qualification | D&T Trucking | Weatherford, TX
Updated company database with current driver and employee information, kept up to date
documents for all driver’s (current and new) files, responsible for scheduling with drivers to
complete paperwork, filed and organized all files for drivers. Assisted in running background
information for potential new drivers.

2. 2
Michele Jones
210-391-4350 | sj69842@gmail.com
Mar 2011 - Mar 2012
Dispatcher | Best Retail Solutions | Southlake, TX
Responsible for contacting appropriate vendors to provide maintenance for our customers needs
all of the U.S. Filing all work orders. Negotiating price between customer and vendor. Setting
appointments between customer and vendor. Following up with vendors and customers after
service has been completed.
Oct 2008 - Mar 2011
Safety Director | Southwestern Nevada | Mansfield, TX
Responsible for all safety issues for 30 drivers. Handled insurance claims. Audit drivers logs and
trip sheets. Filed fuel tax per state and IFTA quarterly. Filed 2290’s annually. Kept drivers up to
date on policy and law changes. Handled all hiring of new drivers, including running background
information. Kept driver files up to date and complete.
Additional Skills & Experience
Keyboarding, typing 65 WPM, 10-key by touch, data entry, filing & organization, Windows XP and
Vista, multi-line phone system and greeting visitors.
Managed 30 drivers
Proficient use of grammar, excellent speller, persuasive people skills, dependable/flexible,
punctual, team player, manages time efficiently, self-starter, self directed problem solver, quick
learner
Proficient in Microsoft Outlook, Excel and Word, Syspro, FedEx Online, Kronos