8. “Traditional ways of training are obsolete.” ~ The Peanut Gallery Well, you can’t relycompletely on informallearning either.
9. Formal InFormal “When you dig down into the details, you’ll find that all learning is part formal and part informal. The only thing worth discussing is the degree of formality or informality, for it’s never either/or.” Source: Jay Cross
10. You’ll find lots of information available from experts in the field. But to get you started, here are the…
13. If you’re a slave to the latest fashions in technology and design or you’re simply impressed more with quantity over quality in your efforts to build training, you need to stop what you’re doing and step away from the computer right now.
14. Offering loads of random, outdated training content (even if it’s stylish) STINKS.
15. Instead, you must target, target, target: The objectives The audience The needs
16. This does not mean you should make it simplistic. Simplistic Ignorance Inattention Laziness Deception Easy for us SIMPLICITY Awareness Knowledge Spirit of helping Honesty, Sincerity Easy for them Source: Garr Reynolds
17. “Just say No!” to tired training. Solid training programs are key to company performance.
18. “Just say No!” to tired training. Solid training programs are key to company performance. Studies show companies that choose to make larger investments in their employees have higher customer retention rates and are better positioned for success. Source: Laurie Bassi http://www.mcbassi.com
20. Sears has demonstrated that, when employee satisfaction levels rise by 5% that leads to a 3.5% increase in sales. Source: Wharton University of Pennsylvania
23. Acknowledge their knowledge. Provide the proper prerequisite training to appropriate members of your audience to ensure everyone starts off on the right foot.
24. Embrace familiarity. Once you have the content mastered, build using the tools and networks your audience already knows.
27. Make it personal. Whenever possible, tell stories, make connections, trigger positive associations to create compelling training content that is varied and interactive.
29. Then, shake it up. In the delivery of your training program, don’t be afraid to break habits, patterns and ruts. Include as many senses and avenues for learning possible.
30. Variety is the spice of life! Consider what learning styles your audience has and offer training that meets their needs. Assess learning styles with this free test. Memletics Learning Styles Inventory Quiz
36. No time? No resources? No budget? Get creative. Break things into smaller, more manageable chunks. Shorter training modules are easier to plan, develop and manage. Learners are much more able to absorb what they have learned.
37. Constraints are not always a bad thing… “Constraints focus our energy. They concentrate our creativity and make us think in new, more exciting ways.” Source: Cathy Moore
47. Facilitate transition of training cycles Builder Analyst Cruise Director Investor Promoter Tour Guide
48. Provide help where and when it’s needed Builder Analyst Cruise Director Investor Promoter Super Hero Tour Guide
49. Support trainees back on the job and reinforce new skills Builder Analyst Cruise Director Investor Promoter Super Hero Mentor Tour Guide
50. Encourage learners to participate and guide their own learning Builder Analyst Cruise Director Investor Promoter Coach Super Hero Mentor Tour Guide
51. Collect learner participation data, progress, scores and other training results Builder Analyst Cruise Director Investor Promoter Coach Super Hero Mentor Researcher Tour Guide
52. Take action on the outcomes that measure success Builder Analyst Cruise Director Investor Promoter Coach Super Hero Mentor Researcher Catalyst Tour Guide
53. Builder Analyst Cruise Director Investor Promoter Coach Super Hero Mentor Researcher Catalyst Tour Guide
54.
55. Remember, failure is always an option. Learn to be flexible. If the training fails, tweak it. Re-evaluate the strategy and don’t be afraid to change it up.
56. Don’t leave it to chance. “Unless you align corporate training to organizational goals, any returns you realize from the training investment will be by chance alone.” Align Training to Business Results PDF Source: Ruth Clark and Ann Kwinn
58. In case of emergency, Break glass. Now. Don’t wait for learners to ask for help.Be proactive. As soon as the training program launches, have a designated team for back-up and support at the ready. You may be intimately familiar with your training program, but your learners won’t be.
60. All done. So what’s next? Be attentive. Learners will likely need ongoing feedback after training as they apply their new skills.
61. Huzzah! Evaluate results, acknowledge team efforts and reward each learner’s new level of comprehension.
62. The top five non-monetary rewards in the workplace that employees want are: Opportunity to learn Flexible hours Recognition Opportunity to contribute Independence and autonomy Source: Recognition Rewards Enterprises