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Library 2.0 –crossing or burning bridges over the digital divide? By Maria Weman, University of Borås, Sweden
Society and communication are changing.  My study explores how the Library 2.0 model relates to the digital divide. Previous research, Theoretical frames/methods, Results and conclusions, Summary INTRODUCTION
How can the changes inspired by the Library 2.0 model made in some Swedish public libraries affect the digital divide?   How can the digital divide be considered in the planning of changes according to the Library 2.0 model?       How can the digital divide be considered as concrete measures are then taken?     What consequences can an adaption to the Library 2.0 model be believed to have on the digital divide?  My queries
Digital divide:     “[T]hose who do, and those who do not, use the panoply of digital resources to engage, mobilize, and participate in public life.” (Norris, Pippa, 2001 Digital divide?: civic engagement, information poverty, and the Internet worldwide, p 3)   Library 2.0:     A vision of an open communication between library and patrons resulting in a state of constant purposeful change of the library and empowerment of the patron, mostly made possible by electronic resources.    Definitions
At least one public library in every municipality, aided by county libraries.    Financed by the main municipalities and the Swedish arts council.    Visited by around 60% of the Swedish population. Swedish public libraries
The municipality of Kungälv The municipality of Kungälv      West coast of Sweden, VästraGötaland county ´    Municipality of about 42.000 inhabitants       Struggling economy
The public library of Kungälv The public library of Kungälv:     Placed in a cultural facility called Mimershus      A school library for an upper secondary school       Cooperating with several other organisations       In the middle of  changing      in accordance with       the library 2.0 model.
Qualitative study:      Investigates the meaning and nature of a phenomenon or event. Aims to understand its subject in depth. Case study:       Investigates a specific event, person, occurrence, institution or      social group.  Aims to increase understanding of the complexity of a case.    My study combines these two perspectives by striving to understand rather than to explain and by paying attention to points of view without mistaking them for objective truths.    THEORETICAL FRAMES/METHODS
Read up on the library and municipality of the study. Preformed semi-structured interview of open ended questions with the chief librarian   Preformed shorter interviews with two patrons. What I did
RESULTS AND CONCLUSIONS-Visions and goals of the change  Goals: Current, exciting and popular meeting place Adapted to its contemporary time A public space controlled by the patrons Intendedmethods: Analyse the change of the surrounding world  Define a new strategy Identify the possibilities of the organisation to meet new challenges  Create a plan of action Slogan: “Sharper, smarter, bolder, online”
Challenge habitual routines of the library as an organization and updating the staff Reaching out to individual and potential patrons by becoming more contemporary, attractive and practical for modern information needs. Creating more extensive networks and getting closer to the local community Or, put in different words…
The internalchanges: increased marketing, improvement of webpage,  upcoming new organization of staff and ICT-courses for librarians Apparentchanges:     ”lifestylerooms”, morespaces online and ICT-courses for patrons. New place in the localcommunity:  active in the localcommunityand new collaborationbetweenmainlibrary and affiliatedlibraries. The concrete measures taken and planned so far
  The library has increased its amount of patrons. The patrons have taken advantage of the new opportunities to learn about electronic resources and meet the library in new places. The local community might have taken a step towards achieving a bridging of the digital divide. Consequences of the process so far
SUMMARY How can the digital divide be considered in the planning of changes according to the Library 2.0 model?  What does the intentions forming the (possibly digital) change mean for the digital divide? Who is attracted by the changes and who is excluded? How can we maintain actability for both sides of the digital divide?  
SUMMARY How can the digital divide be considered as concrete measures are then taken?  Be aware that patrons and staff might take to the change in different ways.  Maintain/create a focus on the patrons. Prioritize access, ICT support and interest in how changes are seen.  
SUMMARY What consequences can an adaption to the Library 2.0 model be believed to have on the digital divide?  It has been difficult to trace the concrete effects of the Library 2.0 model on the digital divide. Public libraries can create a common and open environment for exploring the potential of digital resources. The library 2.0 model encourage a focus on patrons, adaption and digital resources.  
THANK YOU FOR LISTENING !

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Library 2 0 Pptx

  • 1. Library 2.0 –crossing or burning bridges over the digital divide? By Maria Weman, University of Borås, Sweden
  • 2. Society and communication are changing. My study explores how the Library 2.0 model relates to the digital divide. Previous research, Theoretical frames/methods, Results and conclusions, Summary INTRODUCTION
  • 3. How can the changes inspired by the Library 2.0 model made in some Swedish public libraries affect the digital divide?   How can the digital divide be considered in the planning of changes according to the Library 2.0 model? How can the digital divide be considered as concrete measures are then taken? What consequences can an adaption to the Library 2.0 model be believed to have on the digital divide? My queries
  • 4. Digital divide: “[T]hose who do, and those who do not, use the panoply of digital resources to engage, mobilize, and participate in public life.” (Norris, Pippa, 2001 Digital divide?: civic engagement, information poverty, and the Internet worldwide, p 3)   Library 2.0: A vision of an open communication between library and patrons resulting in a state of constant purposeful change of the library and empowerment of the patron, mostly made possible by electronic resources.   Definitions
  • 5. At least one public library in every municipality, aided by county libraries.   Financed by the main municipalities and the Swedish arts council.   Visited by around 60% of the Swedish population. Swedish public libraries
  • 6. The municipality of Kungälv The municipality of Kungälv West coast of Sweden, VästraGötaland county ´ Municipality of about 42.000 inhabitants Struggling economy
  • 7. The public library of Kungälv The public library of Kungälv: Placed in a cultural facility called Mimershus A school library for an upper secondary school Cooperating with several other organisations In the middle of changing in accordance with the library 2.0 model.
  • 8. Qualitative study: Investigates the meaning and nature of a phenomenon or event. Aims to understand its subject in depth. Case study: Investigates a specific event, person, occurrence, institution or social group. Aims to increase understanding of the complexity of a case.   My study combines these two perspectives by striving to understand rather than to explain and by paying attention to points of view without mistaking them for objective truths.   THEORETICAL FRAMES/METHODS
  • 9. Read up on the library and municipality of the study. Preformed semi-structured interview of open ended questions with the chief librarian   Preformed shorter interviews with two patrons. What I did
  • 10. RESULTS AND CONCLUSIONS-Visions and goals of the change  Goals: Current, exciting and popular meeting place Adapted to its contemporary time A public space controlled by the patrons Intendedmethods: Analyse the change of the surrounding world Define a new strategy Identify the possibilities of the organisation to meet new challenges Create a plan of action Slogan: “Sharper, smarter, bolder, online”
  • 11. Challenge habitual routines of the library as an organization and updating the staff Reaching out to individual and potential patrons by becoming more contemporary, attractive and practical for modern information needs. Creating more extensive networks and getting closer to the local community Or, put in different words…
  • 12. The internalchanges: increased marketing, improvement of webpage, upcoming new organization of staff and ICT-courses for librarians Apparentchanges: ”lifestylerooms”, morespaces online and ICT-courses for patrons. New place in the localcommunity: active in the localcommunityand new collaborationbetweenmainlibrary and affiliatedlibraries. The concrete measures taken and planned so far
  • 13.   The library has increased its amount of patrons. The patrons have taken advantage of the new opportunities to learn about electronic resources and meet the library in new places. The local community might have taken a step towards achieving a bridging of the digital divide. Consequences of the process so far
  • 14. SUMMARY How can the digital divide be considered in the planning of changes according to the Library 2.0 model? What does the intentions forming the (possibly digital) change mean for the digital divide? Who is attracted by the changes and who is excluded? How can we maintain actability for both sides of the digital divide?  
  • 15. SUMMARY How can the digital divide be considered as concrete measures are then taken? Be aware that patrons and staff might take to the change in different ways. Maintain/create a focus on the patrons. Prioritize access, ICT support and interest in how changes are seen.  
  • 16. SUMMARY What consequences can an adaption to the Library 2.0 model be believed to have on the digital divide? It has been difficult to trace the concrete effects of the Library 2.0 model on the digital divide. Public libraries can create a common and open environment for exploring the potential of digital resources. The library 2.0 model encourage a focus on patrons, adaption and digital resources.  
  • 17. THANK YOU FOR LISTENING !

Notas do Editor

  1. 1: Public libraries should adapt at the same pace and attract people to different ways of finding information. In the information society the digital divide has become a factor that must be seriously considered in this work. It makes it possible to attract patrons, develop the library and aid those experiencing an exclusion from (digital) information.
  2. The study aims to contribute to a greater understanding of these questions and create a background for future decisions concerning the Library 2.0 model and the digital divide.
  3. 1: Electronic recourses can be seen as a mixed blessing when it comes to searching information and increasing knowledge.
  4. 1: A main library, facilitated libraries and book buses. The library 2.0 model and awarness of digital divide can be seen in the light of the new information society and the struggle of Swedish public libraries to find a place in it.
  5. 1: had around 40.268 inhabitants at the time of the interview, a deficit of 104 million SEK in 2007 and 2% of the population were job applicants in Mars 2008.2: The library had a full time staff of about 21 librarians and four affiliated libraries. It filled around 2000 square meters collections of books on tape, DVD-films, fiction, nonfiction, language books, MP3-books, CDs and more. There were six computers with internet access, two copy machines, three automats for checking out items and one for returning. The webpage dedicated to the libraries of the municipally provided collections of databases, links and three blogs. Kungälv and the public library of Kungälv had been focusing on the needs of children and youths
  6. 1: had around 40.268 inhabitants at the time of the interview, a deficit of 104 million SEK in 2007 and 2% of the population were job applicants in Mars 2008.2: The library had a full time staff of about 21 librarians and four affiliated libraries. It filled around 2000 square meters collections of books on tape, DVD-films, fiction, nonfiction, language books, MP3-books, CDs and more. There were six computers with internet access, two copy machines, three automats for checking out items and one for returning. The webpage dedicated to the libraries of the municipally provided collections of databases, links and three blogs. Kungälv and the public library of Kungälv had been focusing on the needs of children and youths
  7. 1: Qualitative research investigates the characteristics of somethingQualitative theories are interested in different minds of different people without assuming that some are more correct than others, processes and the researcher’s effect on the found results.2: It is open for interpretation which makes it very flexible.
  8. 1: Is the investigatedfield.2:leading a process of adaption of the public library to the Library 2.0 model 3: teachers close to the library and aware of the general view on the library of the school.
  9. FÖRST:The process of changing the library was inspired by the Library 2.0 model and still in progress. It began with a presentation of these goals and suggested methods for the municipal cultural council in2005.
  10. 1: This goal is pragmatic but still possible to relate to the view on library 2.0 as a foundation of values described by Bernheim and Kuster, since this goal is hard, if not impossible to measure quantitatively. This might be a way of boosting the confidence of the library, show it has aims more important than the instrumental tasks of, for example, checking out as many books as possible.The digital divide: the digital divide is not simply about access but also general standards of education and income. This can be interpreted as a need to support and aid those less experienced in digital resources.2:More of a patron (not system) based library. To accept the information behaviours of the patrons as an influence on public libraries is importantIn communities that have few problems with physical access to digital resources it might still be important to provide an attractive, approachable environment for the insecure digital visitors to avoid a society where knowledge is for the privileged3:libraries are part of their surroundings and should promote their possibilities and importance, especially if constant, motivated change should take place.digital development as a substitute for developing society. It is, according to me, important for public libraries to not substitute an intimate cooperation with the local community with an internet connection. A possibility to read fairy tales online can, for example, not replace a public fairy tale reading at a popular place for children. To believe so might foster less literate and curious children with fewer possibilities to use electronic resources.
  11. 1: The staff is nowdivided in threegroups. One is responsible for children and youths, one the learning and surrounding world and one adults and one the affiliated libraries. This was planned to change. a focus on processes, cooporation and meetings between different fields of the library is expected.Part of constant, purposeful change.The changes made in the organization are also a good way to offer the support and opportunities for digital activities mentioned as necessary to bridge the digital divide2Lifestylerooms= rooms with different kinds of documents and services connected by a thememe. There were two, one focused on the home district and one on the body and soul.Besides from improved homepage:a page on the internet community Facebook.Part of making the library focused on its patrons.It is a good way of supporting the promotion of digital resources mentioned as necessary to bridge the digital divide3: Took part in a local fair, read stories in a local McDonald’s restaurant etc.The libraries now all have the same library card and webportal.extending the network of the library, become a visible, natural part of the community and have services for different patronsa positive step to supporting the awareness of and education in ICT mentioned as necessary to bridge the digital divide
  12. Different consequences might be produced by similar efforts in different contexts.  Definitelly positive consequences so far.1:The staff is more ICT-savvy and are as such not themselves as troubled by the digital divide. It took some getting used to and doesn’t seem to have been communicated very successfully to the patrons.2:The interviewed teachers expressed different views on the digital divide. They didn’t seem to be very aware of a change in the library. They were however very enthusiastic about the meaning of the library in the ICT-education of the students which is very important today. Many users had according to the chief librarian expressed positive views on the ICT-courses and other parts of the change. There were however some grumbles among along the lines of wanting a phone book in paper format, not in the computer. The difficulty in knowing the opinions of the patrons might be due to the two levels of library work, the rhetoric and practical. The librarians might find it hard to share the values and priorities in the rhetoric level and feel slightly frustrated in this communication with the local community.3.The public library has an important role in raising awareness of ICT and creating a natural, neutral meeting place for more and less IT savy people. The changes have, according to the chief librarian interviewed, helped new people find their way into the library, presented them with the opportunity to take courses on digital resources and provided a computer savvy staff. This can be argued to be the first step to bridging the digital divideWhat the future might hold in form of technical development and common digital skills is nearly impossible to predict but it is important for public libraries to be prepared to take part in it
  13. 1 On micro and macrolevel.2: The Library 2.0 model do after all affects the values, resources and services of public libraries. 3: This makes a bridging or awareness of the digital divide possible which is important for today’s online informationsociety.
  14. 1 On micro and macrolevel.2: The Library 2.0 model do after all affects the values, resources and services of public libraries. 3: This makes a bridging or awareness of the digital divide possible which is important for today’s online informationsociety.
  15. 1 On micro and macrolevel.2: The Library 2.0 model do after all affects the values, resources and services of public libraries. 3: This makes a bridging or awareness of the digital divide possible which is important for today’s online informationsociety.