Leonardo Litvin, Director, Hosted VoIP Solutions at Technology Bureau, details the latest advancements in delivering fail-safe hosted PBX offerings. This presentation will describe how network operators can move enterprise customers to cloud services while alleviating their concerns about reliability and resiliency.

1. Business Services Solution
for
Service Providers
Metaswitch Talks Network Transformation in
Argentina
April 24th 2014
Behind Every Successful Gateway there
is an Expensive Router….
Leonardo Litvin
Director, VoIP and Network solutions

2. Service Providers Business Services
Business Communications Services
Hosted UC
Services
OTT / Cloud
SIP Trunking
Telco
MSBRs
SBCs
Gateways
OTT / Cloud
Managed Data
Services
Telco
MSBRs
Telco Alternative
with access
MSBRs
IPPs, ATAs,
E-SBCs
Access SBC
Gateways
Apps

3. AudioCodes Business Services Solution
 End-to-end business-services solution for service providers
 Consists of on-premises equipment, UC applications, core network and
management and monitoring systems – all working seamlessly together
 Support and expert services allow the service providers to benefit from AudioCodes
expertise and market experience

4. Resiliency – Never Lose a Chargeable Minute
 Address enterprise concerns regarding survivability and fault isolation with
a hosted solution
 Multi-level solution for higher survivability of the service – mainly for OTT
providers
Service redundancy and WAN
failure
Standalone mode
Automatic quality of service
adaptations
- Dual registration (e.g. to DRP site)
- Multiple WAN connectivity
- 3G/4G WAN backup (via USB dongle)
- PSTN breakout
- BRI/FXO/FXS or E1/T1
- Support for Emergency calls ( E.911)
- Local survivability (local call)
- Limit the number of calls based on measured
network conditions
- Dynamically change the voice compression and
frame size

5. Multi-Service Business Router
WANCorporate
LAN
Access
PBX
Corporate
LAN
Router Firewall
WAN
IP PBX
3rd Party app
on OSN
SBC
UC
Lync 2010
QoE
Agent
E-SBC
PSTN VoIP
Gateway

6. Unique Value to the Service Provider
One Stop Shop Zero Touch Provisioning
• Reduce TCO
• Single point of support
• SLA assurance
• Guaranteed interoperability
• Innovative pricing models
Reduce
OPEX & CAPEX
Increase
Revenue
Increase
Services Quality
• No truck roll
• No need for high cost and
expert installation technicians
AudioCodes Business Services Solution

7. On-Premises Product Portfolio
IP Phones
HD300 & HD400 series
 Zero-Touch
provisioningand
configuration
 Multilingual support
with superb voice
quality featuring state
of the art HD VoIP
SOHO
Gateways & ATA
MediaPack 11x & 2xx
series
 Analog VoIP gateways
 All-in-One gateways
supplying all the SOHO
communication needs
 Integrated DECT for
multiple extensions
with microPBXfor local
callservices
Multi-Service
Business Routers
MSBR 500 & 800
series
 Multiple access
support (xDSL, Fiber,
Ethernet, 3G/4G),
advanced routing
capabilities
 Scalable hardwarefor
SMB, Branch Offices
and small enterprises
 Consistent integrated
Voice and Data
performance
Business
Gateways & SBC
Mediant800/1000/2000
2600/3000/4000
 Seamless connections
of analog phones and
fax machines
 Integrated session
bordercontroller(SBC)
 Business continuity via
localsurvivability, PSTN
fallbackand load
balancing
 SLA monitoringand
optimization
Complete Solution for Business Communication Services
Fully tested with major 3rd party platforms
Integrated Support for AudioCodes Management and Monitoring tools

8. MSBR Portfolio
AudioCodes Confidential
Mediant 500 MSBR
Series
Mediant 800 MSBR
Series
Functions, Flexibility, Scalability
Cost,Performances
All-in-One Multi Service Business Routers : Access, Data, Voice, Security
New
Mediant 1000 MSBR

9. Software – Release 6.8, April 2014
 IPv6
 Dual Stack IPv4/IPv6, Static Routing, VRF
 CRP and SBC capacity upgrade
 Applicable to M800B and M500
 Up to 100 SBC sessions and 500 users
 WAN
 Dual/Quad T1/E1 WAN for M800B (given business opportunity)
 Security
 Auto VPN – Star and Mesh Topologies (centralized, secured configuration of
branch routers)
 Management
 Enhanced Voice CLI debugging for comprehensive remote troubleshooting
 Major Voice troubleshooting improvements
 e.g. T.38 Fax debugging, show registered users / active calls, loopback interface for
Multi-WAN voice support
 Enhanced TR-069 support
 Support for new hardware platforms (M500 E1, M500 SHDSL, M500L)
AudioCodes Confidential

10. Mediant MSBRs - Designed for Tomorrow’s Data Rates
Broadband Capacities & Configurations
• Multiple WAN Broadband technologies
• Dual WAN Connections for Branch Resiliency
• LAN connectivity @ Gigabit Ethernet speeds
DataVoIP
VoIP Data
WAN
DSPApps
Consistent, Predictable Performance
• Backed by dedicated computer resources
• “Multi-Service” leaves data capacity intact
Mediant MSBR0
20
40
60
80
100
120
140
160
180
Routing+
NAT
Routing+
NAT+
Firewall
Routing+
NAT+
Firewall+
QoS
Routing+
NAT+
Firewall+
QoS+
VoIP
Throughput(Kpps)
AudioCodes
Vendor B
Vendor C

11. Zero-Touch Provisioning
AudioCodes Confidential
 Allow a service provider to install and configure an MSBR without sending a
technician
 No need for private labeling
 No need to open the box and pre-configure before shipment to
end-user
 Triggering of config file and firmware via SIP Notify (Auto Update)
MSBR

12. AudioCodes M500L MSBR
Mediant 500L MSBR
Business Size SOHO/SMB
Target Market Cloud/Hosted Service Providers
Positioning
Cost-effective
Competing with Cisco 860/880,
One50/150, EW2XX, EW45XX, Adtran
NV3XXX, HP MSR20, HP MSR9XX
WAN Access Types ADSL2+, VDSL2, Fiber, GE Eth, 3G/4G
WAN Ports Up to 3
3G/4G backup Yes
LAN Interfaces 4 FE
PoE Provision for (with external PS)
WiFi 802.11n 2x2, single band 2.4GHz
Routing Capacity 120 KPPS
SBC Capacity 60 sessions, 200 users
Max Voice Channels 6
Voice Ports 4FXS / 2FXS+2BRI
Survivability 
SEM  (v6.8)
Hardware Plastic closure, external P.S.
AudioCodes Confidential
Product provisions:
- 8 PSTN ports (8FXS, 4FXS/4FXO)
- GbE on the LAN
- Additional 4 LAN ports (total 8)
- Power over Ethernet (with
external power supply)

13. Connectivity Scenarios: SIP Trunking
Internet
SP WAN
SIPTRUNK
Enterprise
LAN
Service
Provide SBC
Class 4 IP Switch
IP-PBX
• Relevant Product types and functions
• E-SBC and VoIP Gateway
• VoIP security
• Interoperability between PBX and SP
• Call routing
• Improving and measuring voice quality
• AudioCodes main Advantages
• One-stop-Shop for all SP connectivity needs
• Hybrid IP and TDM connectivity for smooth
migration and fallback
• Analog connectivity for faxes
• Advanced voice quality monitoring
TDM-PBX
Enterprise SBC

14. Session Experience Manager – Optimizing Your Voice Quality
 Centralized server based QoE Solution
 Intelligent analysis tool to monitor VoIP
quality and reduce operating expenses
 Identify, fix and prevent issues
 Detailed view of voice call traffic
 Network architecture map
 Network table of devices and their quality status
 Calls statistics, details, trends and summary
 Alarms and reports
Install SEM on your MSBR platform

15. Thank You!
Behind Every
Successful
Gateway there is
an Expensive
Router….