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Virtual Community
   is Really Real

 Meredith Gould, PhD
    @meredithgould
     @HealthFaith
My Cred

   Sociologist
   IRL* community membership
   Active participant: #HCSM, #HPM, #MCCSM
   Active “lurker” on Twitter
   Community Manager for @Virtual_Abbey (aka,
    Abbess)

*In Real Life




                   HealthCa.mp/dc | June 2011 |
                                                  2
                         @meredithgould
Domain Assumption




    All communities
   and their cultures
are socially constructed.



       HealthCa.mp/dc | June 2011 |
                                      3
             @meredithgould
Observation #1

Virtual community is real community.
               Structure
              Governance
         Rules of Engagement
             Development



            HealthCa.mp/dc | June 2011 | @meredithgould   4
Observation #2

   If it occurs in real community,
it will occur in virtual community.
                Growth
                Cliques
                Conflict
                Change

            HealthCa.mp/dc | June 2011 |
                                           5
                  @meredithgould
Observation #3



Everything happens Faster
  in virtual community.
               3:1


        HealthCa.mp/dc | June 2011 |
                                       6
              @meredithgould
Observation #4

Positions and roles established
      for real community,
   must also be established
    for virtual community.




           HealthCa.mp/dc | June 2011 |
                                          7
                 @meredithgould
Checklist for Community Success

 Create and maintain structure.


 Establish and sustain standards.


 Adjust timelines.




                HealthCa.mp/dc | June 2011 |
                                               8
                      @meredithgould
#1 Barrier to Community Success

      Reinventing the wheel . . .




               HealthCa.mp/dc | June 2011 |
                                              9
                     @meredithgould
My Coordinates



      Meredith Gould, PhD
 Email: meredith@meredithgould.com
Website: http://www.meredithgould.com
       Twitter: @meredithgould
         Twitter: @HealthFaith
      Blog: http://healthfaith.com


             HealthCa.mp/dc | June 2011 |
                   @meredithgould

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Virtual Community Is Really Real

  • 1. Virtual Community is Really Real Meredith Gould, PhD @meredithgould @HealthFaith
  • 2. My Cred  Sociologist  IRL* community membership  Active participant: #HCSM, #HPM, #MCCSM  Active “lurker” on Twitter  Community Manager for @Virtual_Abbey (aka, Abbess) *In Real Life HealthCa.mp/dc | June 2011 | 2 @meredithgould
  • 3. Domain Assumption All communities and their cultures are socially constructed. HealthCa.mp/dc | June 2011 | 3 @meredithgould
  • 4. Observation #1 Virtual community is real community.  Structure  Governance  Rules of Engagement  Development HealthCa.mp/dc | June 2011 | @meredithgould 4
  • 5. Observation #2 If it occurs in real community, it will occur in virtual community.  Growth  Cliques  Conflict  Change HealthCa.mp/dc | June 2011 | 5 @meredithgould
  • 6. Observation #3 Everything happens Faster in virtual community. 3:1 HealthCa.mp/dc | June 2011 | 6 @meredithgould
  • 7. Observation #4 Positions and roles established for real community, must also be established for virtual community. HealthCa.mp/dc | June 2011 | 7 @meredithgould
  • 8. Checklist for Community Success  Create and maintain structure.  Establish and sustain standards.  Adjust timelines. HealthCa.mp/dc | June 2011 | 8 @meredithgould
  • 9. #1 Barrier to Community Success Reinventing the wheel . . . HealthCa.mp/dc | June 2011 | 9 @meredithgould
  • 10. My Coordinates Meredith Gould, PhD Email: meredith@meredithgould.com Website: http://www.meredithgould.com Twitter: @meredithgould Twitter: @HealthFaith Blog: http://healthfaith.com HealthCa.mp/dc | June 2011 | @meredithgould