Top Ten Best Practices In Federal Performance Reporting

Best Practices in Performance Reporting: Lessons from the Federal Level Jerry Ellig Senior Research Fellow

Government Performance and Results Act of 1993 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Project Design ,[object Object],[object Object],[object Object],[object Object],[object Object]

How We Score the Reports 1-5 rating scale ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],5 Sets a standard for best practice 4 Shows innovation and creativity 3 Satisfactory 2 Partially complete 1 Fails to meet expectations

Top 10 Best Reporting Practices ,[object Object],[object Object],[object Object],[object Object],[object Object]

Top 10 Best Reporting Practices (cont.) ,[object Object],[object Object],[object Object],[object Object],[object Object]

1. Make the report accessible ,[object Object],[object Object],[object Object],[object Object],[object Object]

2. Make the report readable ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Richard Lanham’s “paramedic method” ,[object Object],[object Object],[object Object],[object Object]

3. Ensure the data are verifiable ,[object Object],[object Object],[object Object],[object Object],[object Object]

4. Establish context with baselines and trends ,[object Object],[object Object],[object Object]

DOJ: 5-year performance trends

Labor – Baselines, targets, and actual data

VA annual and long-term targets

5. Make goals, objectives and measures outcome-oriented ,[object Object],[object Object],[object Object],[object Object]

DOT strategic goals ,[object Object],[object Object],[object Object],[object Object],[object Object]

DOT outcome goals and measures

6. Show how the agency’s actions affected outcomes ,[object Object],[object Object],[object Object],[object Object]

Common Labor job training measures ,[object Object],[object Object],[object Object],[object Object]

NRC outcome precursors ,[object Object],[object Object],[object Object],[object Object]

7. Link performance measures with costs ,[object Object],[object Object],[object Object],[object Object]

8. Tell an outcome-oriented story ,[object Object],[object Object],[object Object],[object Object]

VA performance summaries have stories …

… that illustrate performance data

Labor: Vignettes + data and analysis

9. Candidly discuss failures and problems ,[object Object],[object Object],[object Object],[object Object]

10. Outline plans and timelines for improvement ,[object Object],[object Object],[object Object]

For more information ,[object Object],[object Object],[object Object]

Top Ten Best Practices In Federal Performance Reporting

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